New Bradley Hall

Compton Drive, Off Steam Road, Kingswinford DY6 9NS
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9.6 25 Reviews
  • New Bradley Hall, Kingswinford
Part of Black Country Care, New Bradley Hall is a residential facility with extensive care expertise where residents' physical and mental health are the priority for the professional and friendly staff team. The home provides 24-hour care and support and respite care is also available.

Located in delightful and extensive grounds in Kingswinford, the home consists of thirty-one en-suite rooms which offer comfortable living for residents.

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Care Provided by New Bradley Hall

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 66 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alzheimer's
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Palliative Care

Good to Know

  • Owner
  • Black Country Housing Group Ltd
  • Person in charge
  • Lynn Campini (Manager)
  • Admission Criteria
    • Open referral
    • Ages 60+
  • Room Information
    • Single Rooms (66)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (66)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2018
    • Last Refurbishment: 2023
    • Number of floors: 3

Funding & Fees Guide for New Bradley Hall

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,094 – £1,287
    • Self-Funded Residential Dementia Care £1,094 – £1,287

  • We have 2 prices as shown above and this will be based on assessment.
    All fees include all care needs, food, rent, the only extra's are hairdressing & chiropody
  • (these prices are only a guideline, please contact New Bradley Hall to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visiting at any time, however they do have protected mealtimes


  • Parking

  • 2 main car parks with disabled parking available


New Bradley Hall Reviews (25)

Total of 25, showing 21-25
9.6

New Bradley Hall has a Review Score of 9.6 (9.563) out of 10, based on 9 reviews in the last 2 years. Over all time New Bradley Hall has 25 reviews.

Overall Experience

  • 25
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Review from Annemarie T (Daughter of Resident) published on 20 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good care home where staff are always helpful and welcoming. Mot mother is very well looked after and cared for with dignity. she has been supported through some difficult times. Mum has been there 3 years and my family and I couldn't have coped without the care and support provided by New Bradley
Hall.
In summary: friendly and professional.

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Review from Karen A (Daughter of Resident) published on 1 December 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

New Bradley Hall is an excellent care home in all aspects. My Mum has been there for 2 years and we have never had any reason to complain about anything. All members of the staff are very kind, caring and friendly but also very professional. The staff not only look after mum but they are always very
kind and caring to all the family and they take an interest in our family. They are all very approachable and communication is excellent, they always keep us updated. Mum has a lovely room with lots of her belongings, she has an ensuite, television and fridge in her room, everywhere is always very clean. The meals are excellent, there is always a choice, and on her birthday they made a cake and she was given a gift. There are always lots of different activities taking place. My mum is very happy, it was a hard decision to make but everyone at New Bradley Hall through their kindness and caring has helped us cope as a family especially through these difficult Covid times. We cannot thank them enough.

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Review from Jan S (Daughter of Resident) published on 17 March 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad moved into New Bradley Hall in January 2019 when it was no longer safe for him to remain in his own home. Dad was living with dementia. Dad settled in straight away and was made to feel so welcome by all the staff and residents. During his time at New Bradley Hall, dad was treated as an individual,
he was stimulated mentally and physically, was treated with dignity and respect and nothing was ever too much trouble for the staff. Sadly, dad passed away in January 2020 aged 90, while still at New Bradley Hall. In his last few weeks, dad had exceptional care from all of the staff. I cannot praise them enough for how they cared for him, especially in his last few days. I am so happy that dad spent his last year in New Bradley Hall surrounded by lovely people, who genuinely cared, and in beautiful surroundings. Both the manager and deputy manager attended dad's funeral.

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Review from Reginald M (Husband of Resident) published on 26 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife settled in very quickly and she is happier there than she was at home for the last year. She is happy with the stimulation and routine she receives and is happy with the staff. Management is very good, proactive and deals with any complaints or observations promptly and efficiently. If my wife
is happy, I'm happier.

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Review from Sally H (Daughter of Resident) published on 21 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

There is a happy atmosphere in the home and I feel mum is always treated as an individual. The staff go out of their way to give that little extra, such as taking a group to Chruch, which is of great comfort to mum. A lot of thought goes into providing a wide range of activities including cooking, choir
practice, exercise and quizzes. Family are always made very welcome and I feel I have made new friends as well as mum.

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Current Review Score: 9.6 (9.563)

Overview of Review Score

The Review Score of 9.6 (9.563) out of 10 for New Bradley Hall is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.981 for New Bradley Hall is calculated as follows: ( (106 Excellents x 5) + (2 Goods x 4) ) ÷ 108 Ratings = 4.981

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.582 Points relating to the number of positive Reviews for New Bradley Hall is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2. 9 Positive Reviews ÷ 13.2 = 0.682

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 24 Oct 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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