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The fee can be negotiable based on the client's needs and the type of room selected.
Vistors are welcome, please call the care home to book in.
Free On Site parking
Richmond Residential Lodge has a Review Score of 8.1 (8.071) out of 10, based on 1 reviews in the last 2 years. Over all time Richmond Residential Lodge has 12 reviews.
Review from Ina R (Sister of Resident) published on 16 June 2023
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Dharam Pal Sahni, Proprietor at Richmond Residential Lodge
Thank you for your kind words, Richmond Court Residential Home.
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Review from L G (Daughter of Resident) published on 30 September 2022
Submitted via Postal Card •
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Overall Experience
4.0 out of 5
Reply from Dharam Pal Sahni, Proprietor at Richmond Residential Lodge
Thank you for your kind words.
Kind Regards,
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Review from P B (Relative of Resident) published on 15 August 2022
Submitted via Postal Card •
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4.0 out of 5
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Review from Lynn H (Daughter of Resident) published on 8 September 2021
Submitted via Postal Card •
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Overall Experience
4.0 out of 5
Reply from Dharam Pal Sahni, Proprietor at Richmond Residential Lodge
Dear Lynn, thank you for choosing your mother to stay with us. Hope you and the family are keeping safe.
Kind regards,
Richmond Court Management Team
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Review from Stuart C (Son of Resident) published on 8 September 2021
Submitted via Postal Card •
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Overall Experience
4.0 out of 5
Reply from Dharam Pal Sahni, Proprietor at Richmond Residential Lodge
Dear Stuart,
Thank you for choosing us at Richmond Court, it has been a pleasure looking after your loved one.
Kind regards,
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Review from Lynn W (Resident) published on 8 September 2021
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Dharam Pal Sahni, Proprietor at Richmond Residential Lodge
Dear Lynn,
It has been a pleasure to care for you and thank you for choosing to stay with us at Richmond Court. We look forward to making many happy memories in the future.
kind regards,
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Review from Louise J (Daughter of Resident) published on 10 August 2021
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Dharam Pal Sahni, Proprietor at Richmond Residential Lodge
Dear Louise, thank you for your lovely comments. It was our pleasure looking after your loved one.
We wish you and your family well.
Kind Regards,
Richmond Court Team
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Review from Kay T (Wife of Resident) published on 14 September 2020
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Dharam Pal Sahni, Proprietor at Richmond Residential Lodge
It has been a pleasure having your husband with us at Richmond Court. You have been brilliant and your support to our care staff in regards to your husband's complex needs has been greatly appreciated. We wish you well in the future. The Richmond Court Team.
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Review from Mandy B (Daughter of Resident) published on 3 June 2020
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Dharam Pal Sahni, Proprietor at Richmond Residential Lodge
Dear Mandy, thank you for your kind words. It was our honour to accommodate your mum and she will be greatly missed. We thank you again for trusting in us to look after your mum.
We wish you all the best in the future. Kind regards, Sangeeta Sahni & The Richmond Court Team.
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Review from Heather S (Friend of Resident) published on 14 February 2020
Submitted via Website •
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5.0 out of 5
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Review from Charles M (Son of Resident) published on 30 July 2019
Submitted via Website •
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5.0 out of 5
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Review from Lorraine A (Daughter of Resident) published on 15 July 2019
Submitted via Website •
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Overall Experience
4.0 out of 5
Reply from Sangeeta Sahni, Manager at Richmond Residential Lodge
Dear Lorraine,
Thank you for your kind words.
We do hope your father's health is now stabilised and he is doing well.
Kind Regards,
Sangeeta and Team
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The Review Score of 8.1 (8.071) out of 10 for Richmond Residential Lodge is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 1 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.2 out of 5 from 1 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.833 for Richmond Residential Lodge is calculated as follows: ( (10 Excellents x 5) + (2 Goods x 4) ) ÷ 12 Ratings = 4.833
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 3.238 Points relating to the number of positive Reviews for Richmond Residential Lodge is based on 1 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 21 registered maximum number of service users is 4.2. 1 Positive Reviews ÷ 4.2 = 0.238
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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