Russell Court

Overfield Road, Dudley DY1 2NY
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9.7 85 Reviews
  • Russell Court, Dudley
Russell Court nursing home offers residents modern later life living where they can continue to lead meaningful lives.

The modern home features bedrooms with ensuite, a large dining room, a homely conservatory and a secluded garden.

The professional, friendly and compassionate team works tirelessly to ensure each resident feels supported and maintains a good quality of life.

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Care Provided by Russell Court

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 42 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alzheimer's
  • Bariatric Care/Obesity
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Multiple Sclerosis
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Russell Court Care Home Ltd
  • Person in charge
  • Fiona Brewin (Manager)
  • Admission Criteria
    • Local Authority Residents with Top Up, Self funding residents
    • Ages 65+
  • Room Information
    • Single Rooms (42)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (38)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2020
    • Number of floors: 2

Funding & Fees Guide for Russell Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £900 – £1,100
    • Self-Funded Residential Dementia Care £900 – £1,150
    • Self-Funded Nursing Care £950 – £1,200
    • Self-Funded Nursing Dementia Care £1,000 – £1,300

  • Excludes hairdressing, private chiropody fees and newspapers.
  • (these prices are only a guideline, please contact Russell Court to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Parking available on site


Russell Court Reviews (85)

Total of 85, showing 61-80
9.7

Russell Court has a Review Score of 9.7 (9.672) out of 10, based on 37 reviews in the last 2 years. Over all time Russell Court has 85 reviews.

Overall Experience

  • 68
  • 16
  • 0
  • 0
  • 1

Date Published

85
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Review from R H (Son of Resident) published on 23 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother needs 24-hour care, and she gets it! The place is lovely and clean, and the meals are very good and varied. Would recommend Russell Court to anyone searching for a nursing home for close relatives. All of the staff are very friendly, pleasant and cheerful.

Reply from Debi Rogers, Home Manager at Russell Court

Thank you for your review and lovely positive comments. We understand it is very difficult when choosing a care home for your loved one and I hope your recommendation for Russell Court helps people who are exploring local care homes to consider visiting the team here and view our facilities. I will certainly pass on your comments and thanks to all the team here at Russell Court.


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Review from Abbe R (Resident) published on 15 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This was an extremely good experience. I was looked after during my recovery extremely well. I could not have asked for anything better; it is like a big family at Russell Court. All carers were kind, very helpful and cared about us all. I was sad to leave but happy that they had helped me get well
again.

Reply from Debi Rogers, Home manager at Russell Court

Thank you so much for your lovely feedback and kind words. We know coming to a care home when you have not been well can be very difficult and worrying, but the Russell Court team strive every day to make everyone's stay comfortable and promote well being. It was our pleasure looking after you and we wish you all the very best in the future, you are always welcome to pop back and have a coffee or lunch with us at anytime


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Review from C Y (Son of Resident) published on 13 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother became a resident for end of life care in November 2021. During her stay, until she passed away in February 2022 she was always treated with great care and consideration. The staff are excellent and well managed. Covid precautions are first class.

Reply from Debi Rogers, Home Manager at Russell Court

Thank you for your positive review and the care for your mother whilst at Russell Court. The wellbeing and care of our residents is our main priority and the safety of everyone during the Covid pandemic has been our focus.


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Review from Judith G (Friend of Resident) published on 2 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I felt that the majority of staff went above and beyond what was expected of them, and you always get the very few who need a change of career. The job is a thoughtless one at times, and people very often forget to say "thank you". The end of life care was all I could have asked for. I am sad that the
necessary funds and staffing levels are not provided to you by Government, but I commend you all for the job you do under such difficult circumstances.

Reply from Debi Rogers, Home Manager at Russell Court

Thank you for your feedback and comments. The team here are dedicated to delivering the highest quality of care to all of our residents and offering support to the families and the resident during the difficult time during end of life care, and I am pleased to read you were happy with the team here at Russell Court during your visits. I have always used the phrase, "working care is not an occupation, it is a privilege".
Thank you once again for your support and feedback; I will be sure to let the team know.


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Review from Robert S (Husband of Resident) published on 16 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is a revelation. The staff are superb; nothing is too much trouble. It's very clean, my wife's care is excellent, and she is treated with dignity.
I cannot praise the home too much. I wish all care homes could be as good as Russell Court.

Reply from Debi Rogers, Home Manager at Russell Court

Thank you for the outstanding review for Russell Court. My team strive every day to provide caring, dignified and person-centred care to all of our residents. My housekeeping team work hard to make sure the whole home is clean and well maintained for our residents and visitors comfort. Russell Court work as a team and family and friends visiting us are part of our family here. Once again, thank you.


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Review from Peter T (Son of Resident) published on 30 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has only been in residence for just over a week. However, everyone has been extremely kind to her. She has said she couldn't ask for any better care or anything else. She has been treated with consideration and dignity for which her family are very grateful. The general atmosphere is a happy
one and though there are some sad times it's good to see so many smiling faces. They are all my mum's "Angels". Thank you.

Reply from Debi Rogers, Home Manager at Russell Court

Thank you for your kind words. I will ensure the team here at Russell Court are aware of your kind and thoughtful feedback.


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Review from A B (Son of Resident) published on 4 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Premises and new staff team are doing a good job with the relaunch of an old home which was apparently struggling beforehand. Two weeks isolation period for residents coming out of hospital which is a long time without a visit, but I would imagine is fairly standard at the moment.

Reply from Debi Rogers, Manager at Russell Court

Thank you for your feedback. We understand when a loved one comes to a care home that it is difficult when friends and families are not able to visit, hopefully, in time the guidance and regulations will help to ease this. It was a pleasure having your father stay with us and we hope he is enjoying being back in the comfort of his own home.


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Review from Christine H (Daughter-in-law of Resident) published on 4 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care received by my mother-in-law from the staff at Russell Court has been excellent. Within a few days, we saw a vast improvement in my mother-in-law's condition. Hair washed, nails manicured and painted, she was very happy with her wonderful care, nothing is too much trouble. The staff are friendly,
helpful and kind. A huge well done to everyone at Russell Court, you are all amazing. The food is excellent with lots of variety and the rooms are lovely.

Reply from Debi Rogers, Manager at Russell Court

Thank you for your lovely feedback , the Team here at Russell Court strive to ensure all of our residents care is exceptional, and how it important it is to ensure our residents feel comfortable well presented , especially for our ladies where their hair and nails are so important and make them feel special. I will pass your thanks to all of my team.


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Review from Julie W (Daughter of Resident) published on 4 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I was more than happy with the care at Russell Court. Lovely friendly staff, always approachable if I wanted an update. I would have been happy for Mom to have stayed there. Mom was made welcome and soon felt settled.

Reply from Debi Rogers, Home Manager at Russell Court

Thank you for your positive and complimentary feedback following your mom's stay at Russell Court.


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Review from J B (Grandson of Resident) published on 7 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely place that gives great care to my grandad who suffers with dementia. All the staff have been great with him, they regularly sit with him on a night when he is agitated and can't sleep. I would much prefer him to be at home but I am happy that he is being cared for well.

Reply from Debi Rogers, Home Manager at Russell Court

Thank you for your lovely feedback. We, as a team here at Russell Court, know how hard it is for family members to make the difficult decision to place a loved one into a care home, but at Russell Court, we strive to make the home warm and welcoming and maintain a high standard of care. The staff see the comfort and engagement with residents when they are unsettled as an essential part of their role and it is no trouble for them to spend time with your grandad to settle and reassure him when needed.


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Review from Amy H (Relative of Resident) published on 7 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Russell Court is maintained to a high standard and gives the residents there a feeling of a home from home, as much as possible. The staff are all very friendly and welcoming and provide the highest standard of care where needed.

Reply from Debi Rogers, Home Manager at Russell Court

Thank you for your kind feedback. We aim to maintain the homely but professional atmosphere within Russell Court. I will pass on your feedback to my team.


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Review from Chloe B (Granddaughter of Resident) published on 7 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandad is at Russell Court being looked after by a fantastic team of staff. They are also kind, the food is excellent. The home is lovely and clean. He loves it there and he loves all the staff, lots going on and lots of laughter.

Reply from Debi Rogers, Home Manager at Russell Court

Thank you for your lovely comments and feedback for the team at Russell Court. Kindness in Care is our main priority and a happy team makes for a happy home for our residents


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Review from Simone B (Daughter of Resident) published on 30 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found the place welcoming and very clean. The staff are very friendly and approachable, with a very caring approach towards residents and family members. The manager was very helpful and reassuring at this difficult time, when the home had to be chosen for my father, and spent a lot of time discussing
my father's needs and life history to support his admission.

Reply from Debi Rogers, Home Manager at Russell Court

Thank you for your feedback. We fully understand family are very concerned and worried when choosing a care home for a loved one, and by ensuring we have a robust pre-admission assessment of the resident's likes, dislikes and care needs helps us to prepare ready for the admission and enhance our focused person-centred care and helps the family feel reassured at a difficult time. I will pass your comments and thanks on to the team at Russell Court.


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Review from Susan S (Daughter of Resident) published on 29 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care the staff give is above and beyond, they are amazing I have never seen care like it. My mother loves them all. Well done Russell Court you deserve 5 stars and above.

Reply from Debi Rogers, Home Manager at Russell Court

Thank you for your fantastic review. Our residents at Russell Court are our main priority in all that we do and it is a pleasure caring for your mother.


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Review from Claire S (Granddaughter of Resident) published on 26 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care at Russell Court has been amazing. The staff are pleasant, kind and most of all care! Which the latter is quite rare in some nursing homes. I have complete confidence that they all take great care of my grandmother, she will spend her final moments here and if she can't be at home I couldn't
find anywhere better. Well done to all the staff! Can't thank you enough.

Reply from Debi Rogers, Manager at Russell Court

Thank you for your lovely feedback. It is our pleasure to take care of your grandmother here at Russell Court.


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Review from R C (Son-in-law of Resident) published on 25 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My relative was treated with love and care by all the staff and we are very grateful for all your help.

Reply from Debi Rogers, Home Manager at Russell Court

It was a pleasure and thank you for your kind feedback which I will pass onto the team at Russell Court.


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Review from T Y (Resident) published on 24 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All my very best and thanks to all the staff and nurses for taking care of me but my special thanks go to a wonderful and caring nurse - she deserves 100% in every way.

Reply from Debi Rogers, Manager at Russell Court

Thank you for your kind words for the team here at Russell Court. I will ensure your thanks and best wishes are passed onto the team.


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Review from Janet T (Resident) published on 23 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was extremely impressed with the court and carers, staff, nurses and the food.

Reply from Debi Rogers, Manager at Russell Court

Thank you Janet for your kind feedback. It was a pleasure to have you stay with us at Russell Court and we hope you keep in touch and come and visit us again soon for a coffee and a chat.


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Review from Yvonne P (Daughter of Resident) published on 25 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful staff that look after my dad 100%. The home is spotlessly clean and smells nice when you walk in. I would personally recommend Russell Court for care and support.

Reply from Debi Rogers, Home Manager at Russell Court

Many thanks for your positive feedback regarding the care and the staff team at Russell Court. The team here strive each day to ensure the care and presentation of Russell Court maintains high standards and your words of praise make it all worthwhile.


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Review from Deborah L (Daughter of Resident) published on 25 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was admitted to continue his recovery for having hospital treatment for Covid. I found the staff to be friendly, professional and accommodating at all times. I have been extremely pleased with the care my dad has received and would happily recommend Russell Court to others.

Reply from Debi Rogers, Home Manager at Russell Court

Thank you for your lovely comments and feedback in relation to your father's stay at Russell Court. I will pass your kind words on to the team here at Russell Court.


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Current Review Score: 9.7 (9.672)

Overview of Review Score

The Review Score of 9.7 (9.672) out of 10 for Russell Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 37 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 36 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.672 for Russell Court is calculated as follows: ( (320 Excellents x 5) + (77 Goods x 4) + (11 Satisfactorys x 3) + (2 Poors x 2) + (8 Very Poors x 1) ) ÷ 418 Ratings = 4.672

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Russell Court is based on 36 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 42 registered maximum number of service users is 8.4, which has been reached with 36 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 28 Apr 2021

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

1 Bed Vacancy

posted 03 Apr 2025

We currently have Two permanent placement available. We will accept Private, Local Authority and Continuing Health Care Funding.


Awards / Recognitions (0)

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Meet the Team (6)

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Kiran Qayum

Job Title: Service Provider/ Registered General Nurse

Joined: 2020

Hello, I am Kiran Qayum. I am the Service Provider of Russell Court Nursing Home. I am an Adult Nurse and have been working in the care sector since the age of 18. I have been the Service Provider of the home since we opened in 2020 - I am so proud to be part of the team here. At the start of my nursing journey, I worked in busy wards at a big, local hospital - moving to Russell Court has allowed me to get to know our residents and spend time with each and every one. My passion is to provide tailored, personalised care for every resident at Russell Court. We hope to ensure all our residents have days filled with love and laughter and I am always here to speak to residents and their families.


Manjinder

Manjinder Kaur

Job Title: Deputy Home Manager

Joined: 2020

My name is Manjinder. I trained as a Nurse and a midwife in India in 2003, and worked in different hospital departments. I moved to the UK in 2006, as a student nurse and completed my adaptation training at City University in London. I enjoy making a positive difference in peoples lives and my door is always open for any support and advise . I take pride in providing quality care for my residents , my role is not just a job ... its my passion


Neethu

Neethu Davis

Job Title: Registered Nurse

Joined: 2022

My name is Neethu Davis. I graduated in nursing in India and gained clinical experience as a registered nurse in hospitals for two years before moving to the UK. I also have experience working as a care assistant in a care home in Scotland, which provided me with valuable knowledge and skills in a care home setting.


I joined Russell Court nursing home in September 2022 as a registered nurse.


I am responsible for the care of elderly residents who require long-term care and support. This environment presented different challenges, as many residents had chronic health conditions, and required specialised knowledge and training. However, the opportunity to build relationships with residents and provide them with companionship and support is deeply rewarding.


Nick

Nick Milburn

Job Title: Nurse

Joined: 2024

My name is Nick, I have been a nurse for many years and I really enjoy my job. Being a nurse is very rewarding.


I find i get the most joy from caring for and getting to know my residents on an individual basis. I like the trust that develops with that relationship. I enjoying helping provide them with the care they deserve.


I am always happy to talk to relatives and help as much as possible.


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Kelly Johnson

Job Title: Team Leader

Joined: 2021

My Name is Kelly, I have recently been to promoted to team Leader at Russell Court after working here since 2021.


My role involves overseeing the care staff with day to day delivery of care at Russell Court and supporting the nurses.


I am very passionate about care. I have high standards and get the most enjoyment from seeing our residents happy.


Kelly

Kelly Davies

Job Title: Home Administrator

Joined: 2022

I have worked in administration for seven years. I have experience in the care sector/adult social care previous to this current role and I achieved my Level 2 Qualification in Health and Social Care. At Russell Court, I am able to enjoy a good work balance between working in the office and also enjoying and assisting residents and helping in any way I can.