Stoneleigh House

166/168 Stourbridge Road, Holly Hall, Dudley DY1 2ER
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1 Review
  • Stoneleigh House, Dudley
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Care Provided by Stoneleigh House

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 24 Service Users
  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • Tania Nicklin (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (24)

Facilities

  • Close to Local shops
  • Gardens
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
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Stoneleigh House Reviews (1)

Over all time Stoneleigh House has 1 review.

Overall Experience

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Date Published

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Review from Martin L (Stepfather of Resident) published on 30 May 2016
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

This is the second time we have used this facility for emergency respite. We would consider it again but only in an emergency. My issues are 1:- safety, residents are expected to cross a busy main road between facilities when required. (supervised). 2:- Cleanliness. Our child cannot clean himself.
On this latest visit the school taxi operators complained to the care home staff that the child was dirty only to be told "no-one told us he can't clean himself". There are other instances of non communication between staff too. I'm not pleased with this home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

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Value for Money

Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 29 May 2019

Overall
Requires improvement

  • Caring

    Requires improvement

  • Effective

    Requires improvement

  • Responsive

    Requires improvement

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (0)

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Frequently Asked Questions about Stoneleigh House

What types of Care is Stoneleigh House registered for?

Older Person Care, Dementia, Learning Disability, Mental Health Condition & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Stoneleigh House provide?

Own GP if required is an additional type of care provided.

How many Rooms does Stoneleigh House have?

There are 24 Single Rooms.

What are the Facilities & Services at Stoneleigh House?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Stoneleigh House to the centre of Dudley?

1.3 mile(s) as the crow flies, distance by road may be significantly further.