Abbeymere Care Centre

12 Eggington Road, Wollaston, Stourbridge DY8 4QJ
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9.1 19 Reviews
  • Abbeymere Care Centre, Stourbridge
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Care Provided by Abbeymere Care Centre

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 18 Service Users
  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Sensory Impairment
  • Care Offered
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Own GP if required
  • Physiotherapy

Good to Know

  • Owner
  • A E Shelters Ltd
  • Person in charge
  • Patricia Barratt (Registered Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (18)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2016

Funding & Fees Guide for Abbeymere Care Centre

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £800 – £900
    • Self-Funded Residential Dementia Care £750 – £900
  • (these prices are only a guideline, please contact Abbeymere Care Centre to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Please call the home to arrange a time for a visit. It can be weekdays or weekends.


  • Parking

  • Parking space available at the back of the home and on the road.


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Abbeymere Care Centre Reviews (19)

9.1

Abbeymere Care Centre has a Review Score of 9.1 (9.083) out of 10, based on 3 reviews in the last 2 years. Over all time Abbeymere Care Centre has 19 reviews.

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Review from P B (Son of Resident) published on 29 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff go beyond their duties to make the residents feel wanted and loved.

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Review from Yvonne B (Daughter of Resident) published on 19 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I thank you for the care given to my mum by all the staff - my mum has been a resident at Abbeymere for over 18 months - she became bedbound last August and needs full personal care. Also all her meals are fed to her. The entire staff are so very kind to Mum. Her many needs are attended to promptly
and with great respect.
Old age and dementia mean that Mum can be very difficult and demanding. The staff are all simply wonderful and provide all she needs.

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Review from Nicole E (Daughter of Resident) published on 7 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care staff at Abbeymere are beyond compare. They treated my dad with great care, humour, and respect. Dad was there for the last three months of his life and I know that he was able to die with love and dignity around him. As I live in the US, I was comforted knowing he was living in a place that
truly felt like home. Dad was able to spend his last few months among people who treated him as a dear friend, with whom he could laugh, tell stories and feel taken care of. I was able to visit him several times at Abbeymere and always felt welcomed by the staff. I will be forever grateful to all of them.

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Review from R G (Son of Resident) published on 15 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad spent just over two months at Abbeymere. He sadly passed away in January having had dementia for the last years of his life. Despite his challenging behaviour towards the end of his life, the staff at Abbeymere humbled me with their dedication and devotion to him. They are a truly remarkable
group of people. I cannot speak highly enough of all of them. I don't know all the staff's names but a huge thanks to several in particular and each and every other staff member especially the night shift ladies who I know had a few difficult times with my dad. I would recommend Abbeymere to anybody. Warm, homely and a true family atmosphere.

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Review from Lin J (Sister-in-law of Resident) published on 17 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is very good. Carers very good. I can't fault the home.

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Review from Deborah N (Daughter of Resident) published on 3 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a brilliant care home, we knew as soon as we walked through the door, we were so pleased when mum was offered a place. Nothing was too much trouble and the care she received was excellent. Mum wasn't there for long but I am confident that her last months were in the best possible place. She
died in her room and the staff could not have been more supportive.

Reply from Patricia Barratt, Registered at Abbeymere Care Centre

Thank you Debbie for your review, we are so pleased that you were happy with the care your mum received.


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Review from Rachael W (Daughter of Resident) published on 24 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent all around, staff are friendly and happy to help with anything. Nothing is too much trouble, lovely homely atmosphere. I would definitely recommend. Father was sent there as part of his respite step down. He loved it and was sad to leave, he even put on two pounds in weight. The staff really
looked after him.

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Review from Steven G (Son of Resident) published on 23 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

A very well-managed establishment. Residents are treated like family. There is a clean, warm, and friendly environment experience on each visit. We are confident that our relative is receiving very good care.

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Review from Barbara G (Wife of Resident) published on 23 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

A very well-run, warm, friendly home.

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Review from J P (Daughter of Resident) published on 19 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mom had been here four and a half years. Her care and individual needs were met with kindness and sensitivity. The staff and management are second to none. Excellent and professional, making the residents' environment familial. During lockdown and restricted visiting the staff did a splendid job in
keeping the residents safe and 'upbeat'. The garden is being reimaged and improvements and modernisation of communal rooms have taken place.

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Review from M W (Daughter of Resident) published on 20 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

On all visits, I have found the staff very friendly and caring. Moms room is always clean and tidy and bed linen is changed often and always looks fresh.
I am updated on any visits from Doctors, chiropodists, hairdressers etc.
Most important is that my mom is happy.

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Review from Andrew O (Son of Resident) published on 25 June 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I had a serious fear of nursing homes until my mum came to this one last year, the staff here are amazing, they go beyond the call of duty. Two members of staff in particular, are a great team, they do everything and beyond to make the residents feel at home.
All the staff and team are simply amazing
if you have a fear of nursing homes you will have peace of mind here.

Reply from Kumaravel Shanmugam, Director at Abbeymere Care Centre

Thanks a lot for your lovely feedback and yes, we have a wonderful staff team that anyone could wish for!


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Review from Julie P (Niece of Resident) published on 29 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very pleased with this care centre for my aunt.
We were recommended by someone and was not disappointed. Staff excellent, nice room, happy atmosphere, liked there being a cat "Rambo", I think this is important makes it feel like home.
Would definitely recommend.
The manager is very helpful, so was
the care worker so were other staff but not aware of their names. Well done.

Reply from Kumaravel Shanmugam, Manager at Abbeymere Care Centre

Thanks a lot for your feedback. Please suggest ideas to improve the care for your/our loved ones.


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Review from John R (Son of Resident) published on 17 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I believe my Mother is receiving excellent care and attention which she has done since January 2017. She was sent for respite after a bad fall at home. She enjoyed being there and she moved in as a permanent resident without returning home.
My Brothers and I are convinced that she has a much better
quality of life since living in Abbeymere and we only still have her because of their care.

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Review from Kim H (Daughter of Resident) published on 24 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad is a resident at this care home. He is very well looked after and he is very happy here. He has just changed rooms to one downstairs with an en-suite. The carers are lovely to each and every resident - the level of care they give is exceptional. The food is great with a very wide choice on the
menu. I visit the home 5 times a week and we are always made very welcome. My Dad is disabled and his mobility is quite poor but the care he gets is fantastic. He is very well cared for.

Reply from Kumar Shanmugam, Director at Abbeymere Care Centre

Thanks for your comment Kim. I couldn’t agree with you more about the great attitude of our staff. This, combined with our efficient and well-led manager, Trish has brought our home to a great level. We would value all your continued support and please let us know if any improvements needed to be made.


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Review from Nick A (Son of Resident) published on 17 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A very friendly care home with reasonable rates. My father has settled in well and seems to be enjoying the home.

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Review from S B (Daughter-in-law of Resident) published on 2 November 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has been here for almost four months. She has settled really well after a few issues to begin with, due to her illness. She looks much healthier and happier recently.

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Review from P L (Daughter of Resident) published on 1 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been living in the care home for just over twelve months. Ij that time she has received the best of care. Staff are caring, supportive and approachable. Any health concerns she has are dealt with immediately and as her daughter, I am kept informed which gives me peace of mind.

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Review from R M (Son of Resident) published on 19 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother is really happy and I have noticed a great improvement in her well-being. The staff go beyond what is expected of them.

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Current Review Score: 9.1 (9.083)

Overview of Review Score

The Review Score of 9.1 (9.083) out of 10 for Abbeymere Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 3 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.1 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Abbeymere Care Centre is calculated as follows: ( (34 Excellents x 5) ) ÷ 34 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.083 Points relating to the number of positive Reviews for Abbeymere Care Centre is based on 3 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 = 3.25

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 18 registered maximum number of service users is 3.6. 3 Positive Reviews ÷ 3.6 = 0.833

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Frequently Asked Questions about Abbeymere Care Centre

What types of Care is Abbeymere Care Centre registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Abbeymere Care Centre provide?

Physiotherapy & Own GP if required are other types of care provided.

How many Rooms does Abbeymere Care Centre have?

There are 18 Single Rooms.

What are the Facilities & Services at Abbeymere Care Centre?

Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Abbeymere Care Centre to the centre of Stourbridge?

1.0 mile(s) as the crow flies, distance by road may be significantly further.