Tudor Manor Care Home

2 Brook Street, Stourbridge DY8 3XF
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9.6 9 Reviews
Tudor Manor is a provider of high-quality residential care and inpatient rehabilitation (Physiotherapy) service for the elderly in Stourbridge, Dudley. The home caters for those who are in need of long term care and as well as those would like to get stronger and return home after illness or injury like falls, stroke, etc.

The home is staffed by a motivated care and therapy team who deliver person-centred care for residents - treating them with dignity and respect at all times.

Residents can take advantage of the many communal areas including two dining areas which convert into hobby activity rooms. There are single and double bedrooms in the home and all rooms are comfortably furnished and have attendant call systems and TV.

The residential chef provides a tasty and nutritious menu for residents to enjoy.
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Care Provided by Tudor Manor Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 22 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Independent Living Training
  • Physiotherapy

Good to Know

  • Owner
  • Margaret Homes Ltd
  • Person in charge
  • Karen Green (Care Home Manager)
  • Admission Criteria
    • NHS, Local Authority, Private
    • Ages 65+
  • Room Information
    • Single Rooms (16)
    • Couples/Companion Rooms (3)
    • Single Rooms with ensuite Wet Room (4)
    • Couples/Companion Rooms with ensuite Wet Room (3)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2024
    • Number of floors: 2

Funding & Fees Guide for Tudor Manor Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £950 – £1,000
    • Self-Funded Residential Dementia Care £950 – £1,000
    • RESPITE Self-Funded Residential Care £950 – £1,100
    • RESPITE Self-Funded Residential Dementia Care £950 – £1,100
  • (these prices are only a guideline, please contact Tudor Manor Care Home to find out the exact price for your requirements)


  • (these prices are only a guideline, please contact Tudor Manor Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • The home have opening visiting policy. Visitors are welcome with booking an appointment until unless it is for special occasions. They have protected meal times, but visitors are welcome to join with your loved ones during meal times to enjoy delicious food with your loved ones.


  • Parking
  • Small car park and parking is permitted in the street


9.6

Tudor Manor Care Home has a Review Score of 9.6 (9.589) out of 10, based on 9 reviews in the last 2 years. Over all time Tudor Manor Care Home has 9 reviews.

Overall Experience

  • 6
  • 3
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Date Published

9
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9
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Overall Experience  Overall Experience 5.0 out of 5

The care that my 106 year old mother received from the staff at Tudor Manor since the new owner took over has been outstanding. Over a period of twelve months she was bed ridden and the care and attention given prevented her ever getting bed sores.

Reply from Raj Senniappan, Owner at Tudor Manor Care Home

Dear Malcolm, Thank you for your review and feedback. It means a lot for our team at Tudor Manor. Thank you for your recognition our changes been implemented at Tudor Manor.


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Overall Experience  Overall Experience 5.0 out of 5

We have recently moved our Mom from another care home into Tudor Manor and I can not recommend them enough. The managers and staff have been so welcoming and have gone above and beyond to make Mom feel safe, cared for and settled. Her room is so cosy and lovely, filled with all her personal treasure
and has a beautiful view. The home is calm and really feels like a real home. The garden is beautiful and Mom can access this when ever she likes. It's clear all the residents are happy there and they do such lovely activities every day and the food is amazing, the chefs are incredible cooks! The staff are so inviting and nothing is too much trouble for them. They are so kind, caring and helpful, an outstanding team! Mom is able to get around independently and is of sound mind so can tell me how she feels in there and she says just how wonderful and kind everyone is to her and they look after her so well!
We are so happy with Everything they do! Can't thank them enough!

Reply from Karen Green, Home Manager at Tudor Manor Care Home

Thank you Anna for your feedback and for giving us a 5-star review. It means a lot for our team to receive appreciation for their hardwork.


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Overall Experience  Overall Experience 5.0 out of 5

I find this care home to be well-run and maintained. It is well staffed and they care for the residents they look after.

Reply from Raj Senniappan, Owner at Tudor Manor Care Home

Thank you for your review and feedback about our team and service. We are so blessed to look after your mother at Tudor Manor.


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Overall Experience  Overall Experience 5.0 out of 5

Very helpful and friendly.

Reply from Raj Senniappan, Owner at Tudor Manor Care Home

Thank you for giving us feedback and an excellent review about our service. It means a lot for our team at Tudor Manor.


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Overall Experience  Overall Experience 5.0 out of 5

The home is clean and tidy and staff are all friendly and sociable, always on hand to help. Mom's got no complaints with anything, she's really happy and comfortable with the care home.

Reply from Raj Senniappan, Owner at Tudor Manor Care Home

Thank you for your valuable review and support to our team. It means a lot for our team to provide the best care for our residents.


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Overall Experience  Overall Experience 4.0 out of 5

Very happy with the care provided.

Reply from Raj Senniappan, Owner at Tudor Manor Care Home

Thank you for your feedback and support in looking after your father at Tudormanor.


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Overall Experience  Overall Experience 4.0 out of 5

A lovely, warm and friendly place. The care is excellent and surroundings very comfortable.
Management are in involved and interested in both the residents.

Reply from Raj Senniappan, Owner at Tudor Manor Care Home

Thank you for your kind feedback. It means a lot for our team and care home.


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Overall Experience  Overall Experience 4.0 out of 5

I have been here many years and on the whole, the carers are excellent, willing and helpful although now need little help so are sometimes are forgotten early morning.

Reply from Raj Senniappan, Owner at Tudor Manor Care Home

Thank you for your feedback and being part of Tudor Manor.


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Overall Experience  Overall Experience 5.0 out of 5

My experience of visiting Tudor Manor was a pleasant one and still is.
Having moved mom here from another care home, I find Tudor Manor to be a well-equipped and very professional outfit with very friendly and caring staff.
I would definitely recommend it.

Reply from Raj Senniappan, Owner at Tudor Manor Care Home

Thank you for your feedback, we strive to provide the best care for your mother at Tudor Manor. Your feedback is much appreciated. Many thanks


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Current Review Score: 9.6 (9.589)

Overview of Review Score

The Review Score of 9.6 (9.589) out of 10 for Tudor Manor Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.689 for Tudor Manor Care Home is calculated as follows: ( (73 Excellents x 5) + (33 Goods x 4) ) ÷ 106 Ratings = 4.689

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.9 Points relating to the number of positive Reviews for Tudor Manor Care Home is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 22 registered maximum number of service users is 4.4, which has been reached with 9 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 22 Oct 2024

Overall
Requires improvement

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Requires improvement
  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Tudor Manor Care Home

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Meet the Team (1)

Karen

Karen Green

Job Title: Care Home Manager

Joined: 2024

“As Home Manager I believe that our residents should receive the very best bespoke care and support they require to meet their needs, whilst making each day memorable.

I have been blessed to have a very successful career working in the health and social care .

It is important to me that my team feel valued and supported in their roles, as well as having the opportunity to develop so that our home can thrive and be a happy and beautiful home for everyone.

At Tudor Manor, we are one big family and everything we do is from the heart, treating the people living in our community as individuals understanding their choices, wishes and dreams for no other reason than to make a difference every day.”

It is important to me and the team that Tudor Manor is part of the Stourbridge community. I enjoy spending time with my family and friends, I love to travel and have been fortunate to visit many countries around the world.”

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Frequently Asked Questions about Tudor Manor Care Home

What types of Care is Tudor Manor Care Home registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Tudor Manor Care Home provide?

Day Care, Convalescent Care, Physiotherapy & Independent Living Training are other types of care provided.

How many Rooms does Tudor Manor Care Home have?

There are 16 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at Tudor Manor Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Tudor Manor Care Home to the centre of Stourbridge?

0.3 mile(s) as the crow flies, distance by road may be significantly further.