Woodlands Gate Rest Home

12 Dingle Road, Pedmore, Stourbridge DY9 0RS
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9.4 23 Reviews
  • Woodlands Gate Rest Home, Stourbridge
Woodlands Gate, situated in Pedmore is a charming and exclusive care home for discerning elderly clients who seek something special. The impressive building combines both modern and traditional interiors with an emphasis on stylish design in warm, welcoming rooms, and an excellent standard of accommodation and care. The highly experienced staff team are dedicated to making each Resident's stay as comfortable and enjoyable as possible, so that they can live life the way they want, with care and support which involves a lot of love, compassion and laughter.

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Care Provided by Woodlands Gate Rest Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 20 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Multiple Sclerosis
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Dawn Hooper (Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (18)
    • Couples/Companion Rooms (1)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2017
    • Number of floors: 2

Funding & Fees Guide for Woodlands Gate Rest Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £860 – £910
    • Self-Funded Residential Dementia Care £860 – £910
    • RESPITE Self-Funded Residential Care £903 – £955
    • RESPITE Self-Funded Residential Dementia Care £903 – £955
  • (these prices are only a guideline, please contact Woodlands Gate Rest Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Please feel free to visit Woodlands Gate Rest Home home at any time.


  • Parking

  • There is plenty of parking available.


Woodlands Gate Rest Home Reviews (23)

Total of 23, showing 1-20
9.4

Woodlands Gate Rest Home has a Review Score of 9.4 (9.364) out of 10, based on 6 reviews in the last 2 years. Over all time Woodlands Gate Rest Home has 23 reviews.

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Review from Paul G (Son of Resident) published on 7 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother spent the last year of her life at Woodlands Gate during a time when her dementia was rapidly getting worse. The staff could not have been more caring, looking after Mom with love, kindness and patience throughout. The empathy shown to us as a family as she was coming to the end of her life
was more than we could have hoped for. If you are looking for a care home for someone you love, look no further.

Reply from Dawn Hooper, Registered Manager at Woodlands Gate Rest Home

Thank you so much for taking the time to leave us this review. It's really appreciated. Your Mum was a lovely lady and is sorely missed by us all. I will share your kind words with the staff.


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Review from Julie B (Daughter of Resident) published on 19 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mom moved here in September 2023 after several lengthy and stressful hospital stays. From the outset, she was made to feel extremely welcome (as though she had been there forever!) and she has improved remarkably in the last 4 months. She is settled and happy which is wonderful to see. The management
team are very efficient and professional, and the friendly and hard-working staff make sure that the residents are very well cared for and kept safe. The food is lovely, all freshly made, and there are activities and events to keep residents happy and occupied. The care home is very clean and the rooms are spotless. I can't recommend this home enough.

Reply from Saggar Malde, Operations Director at Woodlands Gate Rest Home

Thank you so much for this wonderful review. Your kind words mean so much to us and we're absolutely thrilled that you feel that your Mum has seen improvements to her well being whilst here.


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Review from Jayne B (Daughter of Resident) published on 19 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father-in-law moved to Woodlands in August 2022. He is well cared for and all the staff are lovely. He has dementia and wanted to go home but that was not an option - since being at Woodlands, he has not once asked to go home. We are unable to visit very often but it makes life easier knowing he
is well looked after, safe and cared for. Thank you to everyone.

Reply from Dawn Hooper, Registered Manager at Woodlands Gate Rest Home

Thank you so much for leaving us this wonderful review, it's truly appreciated by us.


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Review from K S (Son of Resident) published on 19 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is happy and comfortable at Woodlands. She is well cared for by the staff and we are very satisfied with the home.
She enjoys every meal that is cooked and always reacts positively in interactions with the staff.

Reply from Saggar Malde, Operations Director at Woodlands Gate Rest Home

Thank you so much for taking the time to leave us such a lovely review. It is really appreciated.


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Review from C C (Daughter of Resident) published on 17 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mom has been at Woodlands Gate since May 2023 the staff are all lovely and make sure that the residents are all looked after and kept safe and well. It was my mom's 90th birthday recently and I was very pleased with the care they took in making sure she had a very special birthday. Our family is
very pleased with the care and support she has received so far. Thank you.

Reply from Saggar Malde, Operations Director at Woodlands Gate Rest Home

Thanks for taking the time to leave us this review. We are so pleased that you are happy with the care provided to your mother.


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Review from Ian D (Son of Resident) published on 15 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Moved Mom from a nursing home to a smaller and more homely residence. From the outset, the staff are extremely helpful and friendly, especially the management team. Residents and staff went out of their way to welcome Mom and help her settle in. Would definitely recommend this home.

Reply from Saggar Malde, Operations Director at Woodlands Gate Rest Home

Many thanks for your kind words about our Home, the staff and management. It's much appreciated.


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Review from J J (Daughter of Resident) published on 28 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely staff, very friendly. Make Mum very welcome and she has settled really quickly.
Food standard is very high and always looks good.
Cleaning staff are very thorough.

Reply from Dawn Hooper, Care Manager at Woodlands Gate Rest Home

Many thanks for your kind review; it's truly appreciated. Best wishes.


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Review from Elizabeth H (Daughter of Resident) published on 4 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Lovely and friendly home with caring staff who support the residents. Food is good quality and a varied menu for breakfast and lunch with sandwiches and cakes for tea. More than enough quantity for older people. Activities are organised on a regular basis. Dad really appreciates the lady who visits
with a dog

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Review from Gary S (Son of Resident) published on 28 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have already recommended this care home to a friend, it is hard to find anything that could be improved. The staff are very caring and professional, they put the resident and guests at ease, the food is excellent and each resident is catered for their personal needs. Overall, we don't think we could
have found a better care home for our mom.

Reply from Dawn Hooper, Care Manager at Woodlands Gate Rest Home

Thank you so much for your extremely kind words. They are truly appreciated by us.


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Review from P S (Son of Resident) published on 6 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very impressed with all the staff, how even in a short time they have welcomed my mom into the home. It was such a hard family decision to make but Woodlands Gate management and staff have put the family at ease. Thank you.

Reply from Dawn Hooper, Care Manager at Woodlands Gate Rest Home

Thank you very much for the kind words and review. We are so pleased that you feel at ease and that your mother has settled so well.


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Review from V D (Son of Resident) published on 24 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have always found the staff at Woodlands Gate Rest Home to be of a caring, considerate and sympathetic nature. They have always come across as individuals who have a vocation, rather than just a job and are genuinely interested in the well-being of the residents, ultimately, irrespective of anything
else, this is what really matters.

Reply from Dawn Hooper, Care Manager at Woodlands Gate Rest Home

Many thanks for your kind words regarding our staff. They work incredibly hard and your appreciation of this is gratefully received.


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Review from Barbara T (Friend of Resident) published on 31 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

I can't tick all the ratings as some I haven't seen, the rooms or activities provided, but my friend is happy, clean and well-fed. The staff are very nice, caring and obliging.

Reply from Saggar Malde, Operations Director at Woodlands Gate Rest Home

Many thanks for your kind review of our home. We hope to be able to welcome you to see our rooms and activities soon and are so pleased that you feel your friend is happy with us. Best wishes


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Review from Trevor D (Son of Resident) published on 25 October 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was moved to Woodlands Gate straight from hospital. As we knew nothing about the care home we obviously had some concerns but as things have turned out, we had no reason to.
My father has dementia and was recovering from pneumonia and the care he has received has been first-class and in
the time he has been in the care home the level of recovery he has made is incredible.
He has a really nice room with an ensuite and a lovely view overlooking the garden. The staff are excellent and are professional and caring and have been so kind and patient with my father. He is always clean and smart whenever I see him and he is very happy. If ever I have any queries the staff always have time to talk to me and I have learnt so much from them in how best to deal with my father's dementia. My father always enjoys the meals which are varied and well thought out.
My father thinks he is in a 5-star hotel and I can see why. The care home has been excellent and I would highly recommend it.

Reply from Saggar Malde, Operations Director at Woodlands Gate Rest Home

Many thanks for your kind words. They are truly appreciated. We're so pleased that your father has settled so nicely at Woodlands Gate. Thanks again.


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Review from A (Daughter of Resident) published on 20 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was sent to Woodlands Gate from the hospital to recover/regain his strength, the care is excellent and the staff really lovely, they really do care about their residents. I wouldn't hesitate in recommending Woodlands Gate to anyone looking for a care/residential home.

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Review from Zena W (Daughter of Resident) published on 23 April 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident for nearly six months at Woodlands Gate. During her residency; she was treated with care, dignity and compassion. She was looked after very well and with affection by the staff, and the end of life, she was given care and respect. We as a family are very content that she spent
her last months safe, secure and treated as a person and that we could visit every day if required.
Woodlands itself is light and spacious with several rooms for day use. The bedroom was adequately furnished, and users can take items to make it more personnel. There are activities should the residents wish to participate, and mealtimes have a variety of choice.
Overall, we are very happy that Mom was a resident at Woodlands Gate. Thank you to all the staff.

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Review from M A (Daughter-in-law of Resident) published on 2 April 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Woodlands Gate offers exceptional care. The staff make a real effort to provide a sensitive and compassionate environment. Communication is first class, both to residents and family members. The rest home is light, bright, spacious and very clean. Residents are consulted and treated with great respect.
Overall a first class service.

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Review from Wynne J (Son of Resident) published on 2 August 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was in the care of Woodlands Gate for two years and three months. He was happy there for the duration of his stay and at no time did he ever express a desire to leave the home. I always found his room to be clean and tidy and the home itself to be very clean with no odour. This I always thought
was very impressive, particularly as I lived over 200 miles from the home and at no time did I give advance notice of my visits.
I have nothing but praise for the staff who I always found to be helpful and caring. I have no hesitation in recommending Woodlands Gate for any families who have to make the difficult decision of choosing a care home for their loved ones.

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Review from William P (Son of Resident) published on 17 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother appears to be well cared for. The staff are kind and diligent. Since coming into the home, my mother appears more cheerful and relaxed than when she was living at home. There is a pleasant friendly atmosphere at the home, the residents are treated with respect.

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Review from Carol Ann E (Friend of Resident) published on 9 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care which is provided is excellent. My very close friend came here 9 weeks ago. The staff show empathy to the residents and care. The food selection is good. The staff have always been kind and friendly towards me and my dog when we visit. Very understanding and very helpful and for this, I am
extremely grateful and so is my family because it has been really hard for us at times.

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Review from M C (Sister-in-law of Resident) published on 4 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister in law has been here 14 months and both her sister and myself have been extremely satisfied with the home and staff who in my opinion are wonderful and kind to all patients.

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Current Review Score: 9.4 (9.364)

Overview of Review Score

The Review Score of 9.4 (9.364) out of 10 for Woodlands Gate Rest Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 6 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.764 for Woodlands Gate Rest Home is calculated as follows: ( (56 Excellents x 5) + (15 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 72 Ratings = 4.764

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.6 Points relating to the number of positive Reviews for Woodlands Gate Rest Home is based on 6 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 = 3.6

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 20 registered maximum number of service users is 4, which has been reached with 6 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 10 Apr 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (0)

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Frequently Asked Questions about Woodlands Gate Rest Home

What types of Care is Woodlands Gate Rest Home registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Woodlands Gate Rest Home provide?

Palliative Care, Day Care, Convalescent Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Woodlands Gate Rest Home have?

There are 18 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Woodlands Gate Rest Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Woodlands Gate Rest Home to the centre of Stourbridge?

0.9 mile(s) as the crow flies, distance by road may be significantly further.