Allerton Court

234 Hydes Road, West Bromwich B71 2ED
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8.0 1 Review
  • Allerton Court, West Bromwich
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Care Provided by Allerton Court

  • Type of Service
    • Residential Home
  • Voluntary / Not for Profit Owned
  • For a maximum of 48 Service Users
  • Primary Care Categories
  • Older Person Care
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • Stuart Holyhead (Manager)
  • Admission Criteria
    • Younger PH residents in Dartmouth Court
    • Ages 65+
  • Room Information
    • Single Rooms (48)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
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Allerton Court Reviews (1)

8.0

Allerton Court has a Review Score of 8.0 (8.004) out of 10, based on 1 reviews in the last 2 years. Over all time Allerton Court has 1 review.

Overall Experience

  • 1
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Date Published

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Review from W A (Sister of Resident) published on 24 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Welcoming and clean environment with staff who show great care and consideration toward the residents. They are responsive to requests to ensure food and drink are culturally appropriate. They also very kindly printed pictures I emailed to them and put together a memory book from a recent holiday for
my brother who suffers from dementia. Very pleased with the care they provide here.

Reply from Stuart Holyhead, Manager at Allerton Court

Many thanks for your lovely review of care provided to your loved one at Allerton Court. Our staff pride themselves on ensuring the standards of care are always at the highest level.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 8.0 (8.004)

Overview of Review Score

The Review Score of 8.0 (8.004) out of 10 for Allerton Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.900 for Allerton Court is calculated as follows: ( (9 Excellents x 5) + (1 Goods x 4) ) ÷ 10 Ratings = 4.9

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.104 Points relating to the number of positive Reviews for Allerton Court is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 48 registered maximum number of service users is 9.6. 1 Positive Reviews ÷ 9.6 = 0.104

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 19 Feb 2020

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about Allerton Court

What types of Care is Allerton Court registered for?

Older Person Care is the registered (by the Care Quality Commission) category of Care.

What additional types of Care does Allerton Court provide?

Own GP if required is an additional type of care provided.

How many Rooms does Allerton Court have?

There are 48 Single Rooms.

What are the Facilities & Services at Allerton Court?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Allerton Court to the centre of West Bromwich?

1.9 mile(s) as the crow flies, distance by road may be significantly further.