Caldene Rest Home

27 Beeches Road, West Bromwich B70 6QE
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9.6 26 Reviews
  • Caldene Rest Home, West Bromwich
Caldene Rest Home in West Bromwich gives personal care to a maximum of 27 people.

Trained staff are kind and caring. Interactions between staff and residents at the home are positive.

Residents receive care in line with their best interests and processes were in place to ensure they were not restricted unlawfully.

Residents are happy with the meals offered and are supported to have the meals that they enjoy. Drinks are offered throughout the day to prevent the risk of dehydration.

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Care Provided by Caldene Rest Home

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 27 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Sensory Impairment
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • Sandeep Dhindsa (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (21)
    • Couples/Companion Rooms (3)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2007

Funding & Fees Guide for Caldene Rest Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £750
    • Self-Funded Residential Dementia Care from £775
  • (these prices are only a guideline, please contact Caldene Rest Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Television point in own room
  • Wheelchair Access

Caldene Rest Home Reviews (26)

Total of 26, showing 1-20
9.6

Caldene Rest Home has a Review Score of 9.6 (9.594) out of 10, based on 12 reviews in the last 2 years. Over all time Caldene Rest Home has 26 reviews.

Overall Experience

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Date Published

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Review from Diane S (Daughter of Resident) published on 19 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We had to find emergency care for my dad who has Alzheimer's. Caldene Rest Home were able to take him the same day and were very obliging. The staff were wonderful in helping him to settle in and looking after him. They developed a good relationship with him and made him feel safe at a very difficult
time.
Would highly recommend.

Reply from Sandeep Dhindsa, Manager at Caldene Rest Home

Many thanks for your kind words. I will inform all the members of the team and will continue to provide the best care we can, very much appreciate your time to review our service.


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Review from Dawn M (Cousin of Resident) published on 29 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

At all times, I have found staff extremely helpful, supportive and do the utmost to make the residents feel well cared for and happy in their environment going beyond expected standards.

Reply from Sandeep Dhindsa, Manager at Caldene Rest Home

Thank you for your valuable time to review Caldene Rest Home. Your feedback is important to us, as is the care and well-being of all of our residents. The team will be delighted by your kind words; we thank you.


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Review from Peter S (Husband of Resident) published on 20 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife came here 15th August 2024, she settled in comfortably in no time at all, thanks to the staff who looked after my wife with care and attention. After a few weeks until her medication was sorted, my wife had a difficult time at Caldene, but with love and care and correct medication, she is now
a fully settled resident who is happy to live there.

Reply from Sandeep Dhindsa, Acting Manager at Caldene Rest Home

Many thanks for your kind words. I will inform all the members of the team and will continue to provide the best care we can, very much appreciate your time to review our service.


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Review from O O (Son-in-law of Resident) published on 17 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

She always happy anytime we visit her. They are taking good care of her. She always mentioning their names.

Reply from Sandeep Dhindsa, Acting Manager at Caldene Rest Home

Very much appreciate your time to review our services, we are glad to hear that you are happy with the service.


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Review from S W (Daughter of Resident) published on 7 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My dad seems happy there. Been taken care of well. So far so good.

Reply from Sandeep Dhindsa, Acting Manager at Caldene Rest Home

Many thanks for your kind words, I will inform all the members of the team and will continue to provide the best care we can, very much appreciate your time to review our service.


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Review from Michael S (Son of Resident) published on 27 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot thank the staff at Caldenen Rest Home enough for the care they give my mom. They keep me up to date with everything. She is always clean and comfortable. Everything is tailored to meet the resident's needs, and she enjoys everything done. It's a pleasure to see her and the staff. Thank you
so much.

Reply from Sandeep Dhindsa, Manager at Caldene Rest Home

Many thanks for your kind words, I will inform all the members of the team and will continue to provide the best care we can, very much appreciate your time to review our service.


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Review from Andrew P (Son-in-law of Resident) published on 29 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Looking after my mother-in-law very well indeed, given that she now has quite serious dementia issues. She has benefitted from being moved away from her flat to the home in many ways, not least in that she now has 24-hour care.

Reply from Sandeep Dhindsa, Manager at Caldene Rest Home

Thank you for your valuable time in reviewing Caldene Rest Home; very much appreciated. I will inform all the staff of Caldene, please continue to be part of our team Thank you.


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Review from T M (Daughter of Resident) published on 21 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The most caring staff - feels like family. They take care of my father's non-health needs. The only improvement could be the communication of health needs and also occasionally not realising the seriousness of health issues. Food and drinks are very good for Father. Rooms were kept clean and sufficient
independence was given. Overall amazing home especially for the price but could just focus on my health needs a little more.

Reply from Sandeep Dhindsa, Acting Manager at Caldene Rest Home

Very much appreciate your time to review our services, I will inform all the members of the team and will continue to provide the best care we can.


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Review from K S (Daughter-in-law of Resident) published on 11 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Caldene Rest Home are unwavering in their dedication in maintaining the highest of standards of care. My mother-in-law has settled into Caldene so well due to her needs being met with patience, kindness and dignity. The variety of activities keep her busy and active. Our questions are answered
and welcomed, which is so reassuring for us. A special shout out to the manager who keeps us up to date and is so kind and supportive. Thank you.

Reply from Sandeep Dhindsa, Manager at Caldene Rest Home

Many thanks for your kind words, I will inform all the members of the team and will continue to provide the best care we can, very much appreciate your time to review our service.


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Review from Alvin B (Friend of Resident) published on 30 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are very helpful and polite. The home is very clean and tidy. My friend is always clean and tidy when I visit him.

Reply from Sandeep Dhindsa, Manager at Caldene Rest Home

Very much appreciate your time to review our services, I will inform all the members of the team and will continue to provide the best care we can.


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Review from Debbie B (Daughter of Resident) published on 10 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a lovely care home. I feel that my mom is taken great care of. She's happy, clean and well looked after. The staff are fantastic, always keep me informed of any problems or worries about her being there. Highly recommend.

Reply from Aneesh Thomas, Operations Manager at Caldene Rest Home

Thank you Debbie for your kind words. we are glad to hear that you are happy with the service.


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Review from J G (Daughter of Resident) published on 27 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

This simple but kind care home has given our mum good and consistent care over several years now. The staff have become like a family in our place, since she can't live independently anymore. They are always welcoming of our visits and support us to take Mum out. They know her well, how to tease and
encourage her. They find activities she is good at and Mum really enjoys the meals. Thank you to all the staff.

Reply from Sandeep Dhindsa, Manager at Caldene Rest Home

Many thanks for your kind words, I will inform all the members of the team and will continue to provide the best care we can, very much appreciate your time to review our service.


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Review from Jayne F (Niece of Resident) published on 2 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunty has been a resident here for a few years and I have to say that in all that time I find the quality of care and compassion to be excellent.
The staff are always friendly and helpful and my aunt's needs are fully catered for. I would not hesitate to recommend Caldene Rest Home to anyone who
needs to find quality care in the local community.

Reply from Sandeep Dhindsa, Acting Manager at Caldene Rest Home

Many thanks for your kind words, I will inform all the members of the team and will continue to provide the best care we can, very much appreciate your time to review our service.


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Review from Jacqueline H (Niece of Resident) published on 24 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As always, I find Caldene Rest Home to be outstanding in the care of my relative. The home is always clean and warm and she is always well dressed and washed and well fed. She, herself, says she is well looked after.
Although I don't go into the main rooms of the home any staff that I do come into
contact with are friendly and helpful.

Reply from Sandeep Dhindsa, Acting Manager at Caldene Rest Home

Thank you for your valuable time to review Caldene Rest Home, very much appreciated. Your feedback is very important to us, as is the care and well-being of all of our residents. The team will be delighted by your kind words; I will inform all the staff of Caldene, please continue to be part of our team, we thank you.


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Review from Patricia C (Sister of Resident) published on 31 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very helpful to my brother and myself if I have any concerns about my brother's illness they are always there to speak to me about it, my brother is difficult sometimes but they always have the knack to handle him and we are always made to feel welcome when we go there by all members of
staff and are always prompt on any issues that arise so I thank you all very much for the job you are all doing.

Reply from Jeena Jerry, Manager at Caldene Rest Home

Many thanks for your kind words, I will inform all the members of the team and will continue to provide the best care we can, very much appreciate your time to review our service.


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Review from D P (Daughter-in-law of Resident) published on 7 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Although still not able to enter the main building it always appears clean and neat. Staff are friendly and willing to talk and answer our questions. Although due to her dementia we are not able to converse with her, she appears comfortable and cared for.

Reply from Jeena Jerry, Manager at Caldene Rest Home

Many thanks for your valuable time to review our service, the team will be delighted by your kind words, your feedback is very important to us, happy to hear you are satisfied with our care.


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Review from Susan H (Wife of Resident) published on 7 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff were very helpful to my husband and myself. If I had concerns about my husband's physical or mental health they always gave me the time to discuss things. My husband could be difficult at times due to his dementia but the manager and other staff had the knack of how to handle him and even make
him laugh. They are very professional and have even given me support since my husband's death. Caldene Rest Home is to be highly recommended!

Reply from Aneesh Thomas, Operations Manager at Caldene Rest Home

Thank you Susan for your kind words. Happy to hear that you were satisfied with our service.


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Review from Alison B (Daughter of Resident) published on 9 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was very well looked after by all the staff which include kitchen, domestics, health care assistants and nursing staff.
Mum was not always the easiest of patients to care for but they all knew her wants and needs. Mum was happy and contented. Mum loved listening and dancing to the music and
singers. All the staff catered for all of her needs.
As family members, we were always made to feel welcome and at home. They always shared their concerns regarding Mum and during her final days and hours, she was looked after with reverence and dignity, for which we will be forever grateful.

Reply from Jeena Jerry, Manager at Caldene Rest Home

Thank you for your valuable time to review Caldene Rest Home, very much appreciated. Your feedback is very important to us, as is the care and well-being of all of our residents. The team will be delighted by your kind words; I will inform all the staff of Caldene, please continue to be part of our team Alison, we thank you.


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Review from P E (Nephew of Resident) published on 3 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As I live some distance from my aunt and her only sister is in poor health, all the care falls fully on the staff at Caldene Rest Home. The staff are always available to talk to me and are prompt to advise on any issues arising. We appreciate their work at a very testing time.
Many thanks and best
regards.

Reply from Jeena Jerry, Manager at Caldene Rest Home

Thank you for your valuable time to review Caldene Rest Home. Your feedback is important to us, as is the care and well-being of all of our residents. The team will be delighted by your kind words; we thank you.


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Review from Arthur M (Brother of Resident) published on 3 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

During lockdown we have been unable to observe the interior of the home. However, the operations have seemed to be perfectly satisfactory. We have had no problems thus far. The following ratings are only for what we have been able to observe.

Reply from Jeena Jerry, Manager at Caldene Rest Home

Many thanks for your valuable time to review Caldene Rest Home, very much appreciated. Your feedback is very important to us, as is the care and well-being of all of our residents, we thank you.


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Current Review Score: 9.6 (9.594)

Overview of Review Score

The Review Score of 9.6 (9.594) out of 10 for Caldene Rest Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.594 for Caldene Rest Home is calculated as follows: ( (87 Excellents x 5) + (54 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 143 Ratings = 4.594

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Caldene Rest Home is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 27 registered maximum number of service users is 5.4, which has been reached with 12 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 16 Jul 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about Caldene Rest Home

What types of Care is Caldene Rest Home registered for?

Older Person Care, Dementia, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Caldene Rest Home provide?

Own GP if required is an additional type of care provided.

How many Rooms does Caldene Rest Home have?

There are 21 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at Caldene Rest Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Wheelchair Access, Gardens & Television point in own room are some of the Facilities & Services.

How far is Caldene Rest Home to the centre of West Bromwich?

0.7 mile(s) as the crow flies, distance by road may be significantly further.