Dingle Meadow Care Home

Goldencrest Drive, Oldbury B69 2DQ
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9.8 73 Reviews
  • Dingle Meadow Care Home, Oldbury
Dingle Meadow care home, situated in a peaceful residential area in Oldbury, in the heart of the Black Country, supports older people to lead their best lives with personalised residential and residential dementia care.

The two sitting rooms and two dining areas at Dingle Meadow care home provide a relaxed setting for eating and socialising. The hairdressing salon is always popular, while the pretty, enclosed garden, looked after by some residents, is a great spot to catch up with friends and family.

The catering team at Dingle Meadow understands the nutritional needs of older people and creates delicious meals to ensure a lovely dining experience for all residents and visitors. They offer a wide range of popular dining areas that provide a welcoming space to enjoy meals with fellow residents, or family and friends. For the warmer months, the outdoor spaces are also firm favourites with residents and their loved ones to enjoy a spot of al fresco dining.

The dedicated and professional care team at Dingle Meadow likes to learn about each resident’s hobbies and interests to design a comprehensive activity programme, supporting residents to enjoy the things they love most. From building relationships with neighbours in local community groups and schools, to arranging sightseeing trips in the local area, at Dingle Meadow, the team encourage residents to take an active role in the Oldbury community.

Each and every member of the professional care team is on hand to offer support to residents and their loved ones. With a wealth of knowledge and experience in the care sector, the Home Manager leads the team to ensure residents are supported to lead their best lives at Dingle Meadow care home.

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Care Provided by Dingle Meadow Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 46 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bipolar/Manic Depression
  • Cancer Care
  • Hearing Impairment
  • Huntington's Disease
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • Emma Cuttress (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (46)
  • Care Home Design/Build
    • Purpose Built: Yes

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Dingle Meadow Care Home Reviews (73)

Total of 73, showing 1-20
9.8

Dingle Meadow Care Home has a Review Score of 9.8 (9.830) out of 10, based on 9 reviews in the last 2 years. Over all time Dingle Meadow Care Home has 73 reviews.

Overall Experience

  • 56
  • 13
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  • 1

Date Published

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Review from S W (Daughter of Resident) published on 5 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is very warm and friendly atmosphere. The staff are lovely and genuinely caring, nothing is too much trouble. The food is very good and it is healthy and tasty. It has a very homely feeling and I am very happy with the care my mom is receiving. I would highly recommend this home to anyone.

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Review from D P (Daughter of Resident) published on 3 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the very 1st day mom arrived at Dingle Meadow all of the staff have been extremely caring and kind to mom, nothing is too much trouble. I feel mom is now safe and cared for and it very much gives me peace of mind which I didn't have before. As a family, we are always welcomed and made to feel at
ease and part of the 'Dingle Meadow Family'

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Review from L L (Granddaughter of Resident) published on 31 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My nan has been her just over a year now and from the moment she arrived has been treated,and cared for absolutely incredible.We are all welcome as a family and it makes leaving her also easier knowing she is cared for and very happy.

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Review from Margo D (Daughter of Resident) published on 14 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

What can I say about Dingle Meadow? Almost two years everything is still spot on which I think is exceptional after almost two years.

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Review from C C (Resident) published on 16 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Moved into the Dingle Meadows in October 2023 this is the best move I made. I feel at home and I tell everyone this. I help laying the tables. I love everyone in this place. I feel it has given me a purpose, Everyone is loved by me.

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Review from Helen H (Daughter of Resident) published on 1 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident at Dingle Meadow from November 2016 until her demise in January 2024. Throughout her stay, she was treated with care, patience kindness and good humour even when her behaviour was extremely challenging. The staff supported not just my mother but also her family members at the
most difficult of times. Thank you Dingle Meadow.

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Review from David A (Son of Resident) published on 6 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home is by far the best ever. Always spotlessly clean, always something going on. The staff are like family, nothing is too much trouble. Always speak, always polite. Anything that needs doing is done. Total confidence in the staff. 10 out of 10. Totally amazing home.

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Review from Gillian B (Daughter of Resident) published on 9 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Unfortunately, this will be my last review of such a wonderful Care Home Dingle Meadow. My mum passed away at the end of March with caring staff at her side, love and dignity given throughout her last hours.
In fact, Mum's stay with Dingle Meadow could never be faulted by myself or my family we could
visit anytime and never found anything to complain about just made so welcome. Dingle Meadow had been Mum's home for over five years without their care she would not have survived until almost 99 years, so I really hope other families will visit and chat with all members of staff including residents and realise what a very special place this is.

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Review from G L (Son of Resident) published on 19 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was a resident in a temporary enhanced assessment bed between November to December. He was on a dementia wing for this assessment but also had several medical ailments including lung cancer as a primary diagnosis I would like to highly commend the care he received during his relatively short
stay with the team. I would have no hesitation in placing any other relative for care. The whole team demonstrated compassion, kindness and care as well as expert knowledge. It was with regret Dad could not see his days out with you. Thank you.

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Review from Ian S (Son of Resident) published on 13 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Dingle Meadow provide excellent care to my mother. The home is always full of laughter and my mother is treated with dignity, respect and patience. My mother describes the food as very good and her room is warm and always clean. Residents are encouraged to personalise their rooms which
really helps the settling-in process and makes their rooms more homely. I am always asked for feedback and kept up to date by the staff on any issues that may arise. Thank you for all you do, it really is appreciated.

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Review from Ron B (Son-in-law of Resident) published on 30 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As usual, when visiting my mother-in-law I found her in good spirits and immaculately turned out. I can only say all of the staff are kind and professional, with dignity given to the residents. I always enjoy the experience of the visit.

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Review from Dawn C (Daughter of Resident) published on 16 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Although our Dad only spent a month at Dingle Meadow he had the best care you could have wished for. To us it wasn't a care home it was a five-star hotel. He loved the first three weeks there, lived like a king, then was taken ill. I highly recommend this care home. The staff are amazing, always a smile
on everyone's face and they can't do enough for you.

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Review from Susan G (Daughter-in-law of Resident) published on 21 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Warm, welcoming, friendly staff with a comfortable lounge and delicious buffet served during our visit, which was a very welcome surprise and made our visit more enjoyable as we could all share food together. We found the home clean and warm, and our relative excellently cared for. A massive reassurance
as none of us lives close to the home. Nothing was too much trouble for any of the staff we met.

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Review from L D (Son of Resident) published on 6 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Throughout my mother's stay at the care home, I have found her care, from what I have seen, to be first-class. The staff are very poltie, even when very busy. I am always put through to my mother when I phone her. I have always been able to take my mother out for the day. I would have no hesitation
in recommending this care home.

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Review from Lynda S (Niece of Resident) published on 19 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot speak highly enough of the team and management. They have been friendly, helpful, informative and caring. My aunty has been extremely happy here. Thanks to the team.

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Review from Christopher B (Resident) published on 3 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I like living here. The staff are good.

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Review from K H (Granddaughter of Resident) published on 26 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My nan has been at Dingle Meadow for the last three years, unfortunately, the whole family live very far away - I’m in Aberdeen and other family members are abroad so coupled with Covid and logistics it’s been tough.
Each time I have managed to get to Birmingham the team have been nothing but kind
and helpful to provide a facility to at least see Nan. Of course, I’d rather be inside not just in the pod but that’s how it is right now.
Nan is very old, nearly 98, she’s clearly well looked after and comfortable - it seems they look after her very well.

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Review from L H (Granddaughter of Resident) published on 14 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

I would not recommend this care home. Our experience there was very disappointing and my Grandmother had two very miserable years there.
I would not want anyone else to be left with the memories we have of our Grandmother's final days and seeing how she was let down. If it hadn’t been for the restrictions
from Covid we would have moved her to another home.
Unfortunately due to the review rules, I cannot give reasons why it was so appalling but I hope I can warn others not to make the same mistake we did.

Reply from Diane Kerwin, Hospital Liaison Team Administrator at Dingle Meadow Care Home

Thank you for your review. At HC-One, we strive to deliver kind care every day to our Residents and their families. I am sorry that you feel the level of service you received during your Grandmother’s stay was not to the high standard you have the right to expect. I assure you that every feedback we receive is incredibly important to us, as this helps us to make improvements and I am therefore very grateful to you for letting me know about your concerns.


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Review from Diane L (Daughter of Resident) published on 12 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

In February 2021 at the height of the pandemic, we made the difficult decision to move both Mum and Dad into care. We couldn’t view Dingle Meadow in person but we had a Zoom show round. Mum liked the look of it, Dad was reticent but accepted that they needed help. From the moment they arrived the staff
bent over backwards to make them feel welcome, their kindness and patience with my dad, in particular, was amazing. The food is plentiful and they are clean and comfortable. Visits were through a window to start with but now as an essential carer, I am able to visit in their room. The staff are helpful and they keep me up to date on everything that is going on. Emails to the manager are answered quickly or I get a phone call response. The senior carers are brilliant in keeping me informed of my parents' needs/changes in medication/doctor appointments. Dad still isn’t happy at being in a home but even he now says ‘it’s good here, they really look after us’. Believe me, from him, that is praise indeed!

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Review from Elaine F (Daughter of Resident) published on 6 August 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was a resident for two years and during that time was very well cared for.
My father was happy there and I felt fortunate that he was being looked after in such a well organised and caring home.
Full credit to all who work at the home and the manager.
I was always kept informed of my
father's well-being and could phone anytime for updates.
Exceptional performance by all during Covid in looking after our loved ones in such a selfless and compassionate way.

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Current Review Score: 9.8 (9.830)

Overview of Review Score

The Review Score of 9.8 (9.830) out of 10 for Dingle Meadow Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.952 for Dingle Meadow Care Home is calculated as follows: ( (100 Excellents x 5) + (5 Goods x 4) ) ÷ 105 Ratings = 4.952

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.878 Points relating to the number of positive Reviews for Dingle Meadow Care Home is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 46 registered maximum number of service users is 9.2. 9 Positive Reviews ÷ 9.2 = 0.978

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 3 Oct 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (7)

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Meet the Team (1)

Emma

Emma Cuttress

Job Title: Home Manager

“For me, kind care is person-centred, always treating people with the compassion and understanding that I would expect for myself.”


As a dedicated healthcare professional, Emma has gained a wealth of experience in providing care and nursing support to elderly people, to enrich their lives. She is a knowledgeable leader who is passionate about delivering the highest standards in care and quality of life for Residents.


Emma closely shares HC-One’s vision in aiming to provide the kindest care for each and every Resident. She extends this caring approach to her colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.


She also works hard to arrange events and activities with nearby schools and clubs and is always keen to include the local community in life at Dingle Meadow.


When asked what she enjoys most about her role, Emma remarked:


“There’s nothing more rewarding for me than seeing Residents smiling and enjoying life.”


Outside of work, Emma devotes her time to her two gorgeous ragdoll cats and raising money for animal charities.


If you would like to find out more information about Dingle Meadow, Emma has an ‘Open Door Policy’ and would be pleased to welcome you for an informal discussion.


T 0121 552 9355
W hc-one.co.uk
E DingleMeadow.Manager@hc-one.co.uk


Frequently Asked Questions about Dingle Meadow Care Home

What types of Care is Dingle Meadow Care Home registered for?

Older Person Care, Dementia, Respite Care & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Dingle Meadow Care Home provide?

Own GP if required is an additional type of care provided.

How many Rooms does Dingle Meadow Care Home have?

There are 46 Single Rooms.

What are the Facilities & Services at Dingle Meadow Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Dingle Meadow Care Home to the centre of Oldbury?

1.0 mile(s) as the crow flies, distance by road may be significantly further.