Dingle Meadow Care Home

Goldencrest Drive, Oldbury B69 2DQ
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9.8 74 Reviews
  • Dingle Meadow Care Home, Oldbury
Dingle Meadow care home, situated in a peaceful residential area in Oldbury, in the heart of the Black Country, supports older people to lead their best lives with personalised residential and residential dementia care.

The two sitting rooms and two dining areas at Dingle Meadow care home provide a relaxed setting for eating and socialising. The hairdressing salon is always popular, while the pretty, enclosed garden, looked after by some residents, is a great spot to catch up with friends and family.

The catering team at Dingle Meadow understands the nutritional needs of older people and creates delicious meals to ensure a lovely dining experience for all residents and visitors. They offer a wide range of popular dining areas that provide a welcoming space to enjoy meals with fellow residents, or family and friends. For the warmer months, the outdoor spaces are also firm favourites with residents and their loved ones to enjoy a spot of al fresco dining.

The dedicated and professional care team at Dingle Meadow likes to learn about each resident’s hobbies and interests to design a comprehensive activity programme, supporting residents to enjoy the things they love most. From building relationships with neighbours in local community groups and schools, to arranging sightseeing trips in the local area, at Dingle Meadow, the team encourage residents to take an active role in the Oldbury community.

Each and every member of the professional care team is on hand to offer support to residents and their loved ones. With a wealth of knowledge and experience in the care sector, the Home Manager leads the team to ensure residents are supported to lead their best lives at Dingle Meadow care home.

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Care Provided by Dingle Meadow Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 46 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bipolar/Manic Depression
  • Cancer Care
  • Hearing Impairment
  • Huntington's Disease
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • Emma Cuttress (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (46)
  • Care Home Design/Build
    • Purpose Built: Yes

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Dingle Meadow Care Home Reviews (74)

Total of 74, showing 41-60
9.8

Dingle Meadow Care Home has a Review Score of 9.8 (9.829) out of 10, based on 10 reviews in the last 2 years. Over all time Dingle Meadow Care Home has 74 reviews.

Overall Experience

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Review from Stuart M (Son of Resident) published on 11 November 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Our experience so far has been very good. The home is well run and the carers are very attentive. The room allocated was decorated and furnished to a good standard and the recent decoration of the first floor has made the surrounding consistent with the showroom first seen. Communication regarding my
father's care has been very good throughout his time at Dingle Meadow.

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Review from Carol T (Wife of Resident) published on 7 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Great home and I would recommend.

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Review from D A (Son of Resident) published on 20 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot thank all the staff and carers enough for the way they looked after my mom. 6 years she was in their care right up until her death in September. Every time I visited, I was greeted with smiles and warm wishes like it was one big family. Every carer there was an angel to her. The love, care,
attention and affection was outstanding, the place and people will always get my highest recommendation. Thank you.

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Review from S C (Daughter of Resident) published on 18 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

During the three years that my mother has lived here, she has been contented, very well cared for with all her needs (which have increased to a great degree now) and treated with much kindness and respect. The staff are very caring and kind to the residents and I am very grateful to them. The home itself
is very well run, with lots of activities in place. Very organised and always clean and inviting. My Mom has been happy here.

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Review from Lee B (Grandson of Resident) published on 4 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home provided a wonderful tea party for my Nan's birthday. They provided excellent food and many relatives were able to attend and were accommodated. They even created a delicious birthday cake for the occasion!

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Review from Irene S (Wife of Resident) published on 22 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Quality of care is excellent. Food excellent. Activities are excellent.

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Review from Norah C (Resident) published on 16 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I think the home is lovely. Carers are excellent.
Recently moved in, I am happy and the carers are excellent. Really happy with me in one week.

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Review from James B (Resident) published on 12 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since I have been a resident at Dingle Meadow Care Home I have been looked after very well. I cannot find fault of any kind as all the nurses and carers look after me very well, no faults there. Also, the food that they serve me is very, very good. In all at the present, I am quite happy living here.

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Review from Kim M (Daughter of Resident) published on 31 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mam has been a resident since July 2018. To say she loves her room, new friends, the food choices, daily activities and staff would be an understatement. She is so happy.
As a daughter that lives overseas, I look forward to long visits at the home where the staff make me feel just as welcome.
If
you are assisting a parent with making a life-changing decision, check out Dingle Meadow. You won't be disappointed.

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Review from Lisa W (Daughter of Resident) published on 31 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The home is clean and tidy. The staff are kind and caring. My mother has always been looked after very well.

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Review from M B (Sister of Resident) published on 1 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

This will be the third time my sister has stayed at Dingle Meadow for respite and has always enjoyed her stay. The staff are caring and interact with her. She lives independently with carers 4 times a day. When she's with other people she is more motivated.

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Review from Keith G (Son of Resident) published on 27 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When I visited this care home I knew it was for my father.


It is a great care home, staff are fantastic, always helpful.


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Review from M G (Daughter of Resident) published on 14 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Our experience of the home is warm and friendly the staff are accommodating and very helpful.

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Review from Dorothy J (Resident) published on 6 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff are kind. My bedroom always smells clean and is tidy. I take part in all the activities and the food is wonderful.

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Review from Iris S (Resident) published on 5 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I really like living at Dingle Meadow.

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Review from Roy C (Brother of Resident) published on 27 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Generally pleased with the staff and management. Usually a good friendly atmosphere. Attentive caring staff.

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Review from Joan D (Resident) published on 10 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

In February 2018 I stayed here at Dingle Meadow Care Home. I was looked after very well. Staff were all very kind and caring. Meals were always very satisfactory, enjoyed most of my food. Always felt very safe and cared for. Staff always very polite. This is the reason I returned. I knew I would be
looked after.

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Review from Jennifer B (Friend of Resident) published on 4 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

You cannot say one word against this care home. Everything about it is perfect. Cleanliness personal care and attendance,

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Review from Thomas P (Resident) published on 25 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lived here for many years and I am well cared for.

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Review from Lesley M (Daughter-in-law of Resident) published on 28 February 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Although my mother in law was a resident for a short time before she passed away we were very happy with the care she received. It's a lovely home, the staff so friendly, nothing too much trouble. She had a nice room and we had peace of mind while she was there. Safety and security excellent, codes
to get in and out and to use lift/stairs. So thank you to everyone at Dingle Meadow.

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Current Review Score: 9.8 (9.829)

Overview of Review Score

The Review Score of 9.8 (9.829) out of 10 for Dingle Meadow Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.829 for Dingle Meadow Care Home is calculated as follows: ( (102 Excellents x 5) + (11 Goods x 4) + (3 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 117 Ratings = 4.829

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Dingle Meadow Care Home is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 46 registered maximum number of service users is 9.2, which has been reached with 10 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 3 Oct 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (7)

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Meet the Team (1)

Emma

Emma Cuttress

Job Title: Home Manager

“For me, kind care is person-centred, always treating people with the compassion and understanding that I would expect for myself.”


As a dedicated healthcare professional, Emma has gained a wealth of experience in providing care and nursing support to elderly people, to enrich their lives. She is a knowledgeable leader who is passionate about delivering the highest standards in care and quality of life for Residents.


Emma closely shares HC-One’s vision in aiming to provide the kindest care for each and every Resident. She extends this caring approach to her colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.


She also works hard to arrange events and activities with nearby schools and clubs and is always keen to include the local community in life at Dingle Meadow.


When asked what she enjoys most about her role, Emma remarked:


“There’s nothing more rewarding for me than seeing Residents smiling and enjoying life.”


Outside of work, Emma devotes her time to her two gorgeous ragdoll cats and raising money for animal charities.


If you would like to find out more information about Dingle Meadow, Emma has an ‘Open Door Policy’ and would be pleased to welcome you for an informal discussion.


T 0121 552 9355
W hc-one.co.uk
E DingleMeadow.Manager@hc-one.co.uk