Karam Court Care Home

Mallin Street, Off Highbury Road, Smethwick B66 1QX
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8.4 10 Reviews
  • Karam Court Care Home, Smethwick
Karam Court Care Home has been purpose-built to offer a flexible environment for personal elderly care, specialising in solutions for adults diagnosed with dementia.

Stylish and contemporary furnishings combine with picturesque gardens to make this a satisfying place to spend a retirement, with carers available throughout the day and night.

Part of the Minster Care group portfolio, the home is committed to maximising the home's potential for good physical, mental and emotional health, providing compassionate care from a team of properly trained staff.

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Care Provided by Karam Court Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 51 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • Nicola Bagley (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (51)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Karam Court Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,000
    • Self-Funded Residential Dementia Care from £1,100
    • RESPITE Self-Funded Residential Care from £1,100
    • RESPITE Self-Funded Residential Dementia Care from £1,150
  • (these prices are only a guideline, please contact Karam Court Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Karam Court Care Home Reviews (10)

8.4

Karam Court Care Home has a Review Score of 8.4 (8.358) out of 10, based on 6 reviews in the last 2 years. Over all time Karam Court Care Home has 10 reviews.

Overall Experience

  • 8
  • 1
  • 0
  • 0
  • 1

Date Published

10
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6
4

Review from J L (Wife of Resident) published on 17 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been here since April 2024. He's settled in really well. I feel he's safe here when he wasnt at home. The staff are all friendly.

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Review from Y H (Daughter of Resident) published on 25 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Kind and caring staff, always made sure Dad's needs were met. Well-prepared meals and snacks throughout the day. The home was always willing to help out with family's special occasions. When my Dad needed medical help, it was always seen to. Lovely home and staff, would thoroughly recommend Karam Court
to others.

Reply from Rahi Joshi, Marketing Associate at Karam Court Care Home

Thank you for your kind feedback. We're so glad to hear that your dad is happy with the tailored care provided at Karam Court. Our team strives to provide a high standard of care at all times.


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Review from Lynne H (Daughter of Resident) published on 25 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad lived at Karam Court for 5 years. It was clear that he was provided with a happy, safe and caring environment to live in throughout his time there. When Dad's health deteriorated, the staff adapted and responded to his additional needs appropriately. GP and palliative care team were consulted and
an end-of-life pathway put in place; the staff provided meticulous 2-hour care as he deteriorated. In addition, the consideration towards us as a family went above and beyond our expectations. I have worked in NHS for 42 years and have never witnessed such excellent end-of-life care. I do not know how to put into words the gratitude my family and I feel for the care Dad received throughout his five years at Karam Court. All the staff deserve a commendation for having such a wonderful caring and supportive work ethic. Thank you to all at Karam Court who looked after Dad and provided such fantastic care.

Reply from Rahi Joshi, Marketing Associate at Karam Court Care Home

Thank you for your heartfelt review. We are truly honoured to have cared for your dad during his time at Karam Court. Providing compassionate and tailored care, especially during difficult times, is at the core of what we do. Thank you for your trust and support.


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Review from Libby W (Daughter of Resident) published on 24 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad had been a resident at Karam Court for a number of years - always treated with dignity, respect and kindness. Towards dad's last days, we were lost as to what to do for him, to make him as comfortable as possible. The care home seniors stepped in immediately and assisted us in arranging palliative
care for dad. He was assessed at the care home, with us present and this was a great relief to us. His care continued in the care home with palliative nurse support. Dad's final days were addressed with dignity, genuine care and gentleness and every thought was given to him and to the family at all times. Dad slipped away peacefully in an environment he had known and enjoyed - he never once asked to leave. The support of the carers was outstanding and they felt the loss of dad as keenly as we did. We couldn't have asked for more, we will be forever grateful for how you looked after our dad, at all times. Thank you from the bottom of our hearts - dad would say the same too.

Reply from Rahi Joshi, Marketing Associate at Karam Court Care Home

We are deeply touched by your kind words and are honoured to have cared for your dad, thank you for allowing us to be a part of his journey. Our team is committed to providing compassionate and supportive care to both residents and their families. We are grateful for the trust you placed in us. Kind regards.


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Review from Dawn M (Sister of Resident) published on 15 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother came to live at Karam Court in 2018. He was a confused man. He's been in hospital a couple of times and was living alone in a flat. He was finally diagnosed with Vascular Dementia and Frontotemporal Dementia. I find the staff who visited him to be knowledgeable and friendly. They had a place
for him. They had identified a man who would friend him. My brother settled in really quickly. They were kind and patient with him. They have unreservedly helped with problems. It was a great choice of home for him.

Reply from Rahi Joshi, Marketing Associate at Karam Court Care Home

We are deeply touched by your appreciation for the care and support your brother receives at Karam Court. Our dedicated team is committed to providing compassionate and tailored care to all residents. Thank you for entrusting us with her care.
Kind regards.


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Review from Mia E (Granddaughter of Resident) published on 7 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

My nan was a resident at this care home until she passed away recently.
During her stay, staff were overheard shouting at patients and being quite forceful.
My nan expressed her complaints about how the staff both treated her/spoke to her and how she felt undignified there.
Following her passing,
her daughter attended to collect her belongings. This was one day after she had passed and the staff had packed away her belongings into black bags without family consent. This was something her family wanted to do and it was extremely inconsiderate considering the time frame after her passing.

Reply from Nicola Hope, Manager at Karam Court Care Home

Firstly may I pass on my condolences to you and your family. I am genuinely sad to hear you did not have a positive experience during your Nan's stay with us and apologise for any part we had to play with that. We take all reviews very seriously, good or bad. I will personally look into your concerns and endeavour to prevent this situation from happening again in the future. I wish you and your family the very best of health and hope you can move forward from this whilst grieving the loss of someone who was so very dear to you.


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Review from Kevin K (Son of Resident) published on 12 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot speak highly enough of the care that was provided for my mother and father. The home itself is modern and well laid out and feels very secure and extremely well managed, and the care staff are second to none who are very dedicated and go beyond what is expected of them. I am extremely grateful
to Karam Court and feel blessed that Mom and Dad were so well cared for.

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Review from Libby R (Daughter of Resident) published on 31 May 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been at Karam Court now for 15 months. He is energetic on the whole and needs plenty of space to walk, night or day and needs people to engage with him. Myself and my family are extremely grateful to everyone at Karam Court for the way they care for dad. The food is wonderful - he always
has second helpings! He is clean and tidy, his clothes are cleaned, ironed and returned in no time at all, but most importantly, often when I visit I find him chatting and laughing with the carers or doing paperwork with them as he used to when he was at work - he is happy. During the good weather, he will potter around the garden. They take the time and the trouble to think of new ways of engaging him as his dementia changes and report back to the family when we visit each day. As dad's condition moves on, we know that we have a full team working with us to care for him and that is priceless.

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Review from Steve F (Son of Resident) published on 19 March 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad went into Karam Court just before Christmas 2017, having shown "challenging" behaviour (due to his dementia) at two previous establishments. The change in his attitude and behaviour was almost instant, thanks entirely to the wonderful staff at Karam Court. He relished being given small tasks
to do as he felt useful again.


Dad was always clean and well-dressed when I visited, and I could tell that he felt comfortable and safe there.


The staff seemed to know instinctively how to treat Dad so that he did not feel threatened or challenged in any way, and it was obvious that he felt happy and well looked-after.


My thanks go out to all the staff, they are a credit to their profession.


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Review from Jennifer C (Wife of Resident) published on 26 June 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband received excellent care, he was always immaculate and well groomed. I will be internally grateful to the staff and management for the way they treated not only my husband but myself and my family. Thank you.

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Current Review Score: 8.4 (8.358)

Overview of Review Score

The Review Score of 8.4 (8.358) out of 10 for Karam Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 6 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.0 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.368 for Karam Court Care Home is calculated as follows: ( (47 Excellents x 5) + (10 Goods x 4) + (5 Satisfactorys x 3) + (1 Poors x 2) + (5 Very Poors x 1) ) ÷ 68 Ratings = 4.368

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.99 Points relating to the number of positive Reviews for Karam Court Care Home is based on 5 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 51 registered maximum number of service users is 10.2. 5 Positive Reviews ÷ 10.2 = 0.49

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 9 Oct 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Karam Court Care Home

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Meet the Team (1)

No image found

Nicola Bagley

Job Title: Home Manager

Joined: 2006

I am extremely dedicated to my job. This has been made possible with the support of my husband and four children. 30 years experience in care. Manager for 17 years. RMA qualified. Dementia Diploma, all mandatory training and extensive service-specific training.


Frequently Asked Questions about Karam Court Care Home

What types of Care is Karam Court Care Home registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Karam Court Care Home provide?

Own GP if required is an additional type of care provided.

How many Rooms does Karam Court Care Home have?

There are 51 Single Rooms.

What are the Facilities & Services at Karam Court Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Karam Court Care Home to the centre of Smethwick?

1.5 mile(s) as the crow flies, distance by road may be significantly further.