Ryland View Care Home

Arnhem Way, Tipton DY4 7HR
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7.9 95 Reviews
  • Ryland View Care Home, Tipton
A relaxed and friendly home, Ryland View offers numerous forms of care provision, including nursing care, nursing dementia care and respite care. Other care includes expertise in young physically disabled care, as well as Huntingdon’s and Parkinson’s.

The home has been designed to suit the lifestyles of both older and younger residents, consisting of five separate houses, homely furnishings, bright and airy conservatories, a reminiscence room and landscaped gardens.

Individual tastes are accounted for at mealtimes through balanced and nutritious dishes, with hot and cold choices always available.

Many group activities are arranged to support physical and emotional health, while residents have personal interests and hobbies supported. Pub lunches and nature trail walks are popular additions, as are visiting entertainers.

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Care Provided by Ryland View Care Home

  • Type of Service
    • Nursing Home
  • Privately Owned
  • For a maximum of 144 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Younger Adults
  • Care Offered
  • Alzheimer's
  • Huntington's Disease
  • Parkinson's Disease
  • Stroke
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Romerico Cruz (Home Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (60)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2006

Funding & Fees Guide for Ryland View Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £895
    • Self-Funded Residential Dementia Care from £895
    • Self-Funded Nursing Care from £1,095
    • Self-Funded Nursing Dementia Care from £1,095

  • Respite Offer - 14 days for the price of 10
  • (these prices are only a guideline, please contact Ryland View Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Kitchenette
  • Television point in own room

Ryland View Care Home Reviews (95)

Total of 95, showing 21-40
7.9

Ryland View Care Home has a Review Score of 7.9 (7.944) out of 10, based on 14 reviews in the last 2 years. Over all time Ryland View Care Home has 95 reviews.

Overall Experience

  • 73
  • 16
  • 3
  • 1
  • 2

Date Published

95
2
4
14
81

Review from Melody B (Daughter-in-law of Resident) published on 23 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We cannot praise enough the management, carers, nurses and housekeepers for the outstanding love, care, dignity, compassion, understanding and respect they showed my mother in law and myself and my husband while she was resident at Ryland View. Every time we went to the home we were always greeted with
a smile, staff are so friendly and welcoming. Ryland View was always really fresh, clean and felt very homely. Everyone was so attentive to us as well as her on the end of life roller coaster. Very well done everyone and thank you so much. We couldn't have wished for a better place for her to have her last days.

Reply from Julia Bentley, COO at Ryland View Care Home

Thank you for taking the time to share your experience of our care home. The Manager and staff are amazing, I will ensure your kind words are passed on to them and I know these will be welcomed. Our staff worked exceptionally hard to ensure our residents are safe and well cared for and when we receive such kind reviews it re-enforces how good care should look when you have good staff on board. Again thank you for taking the time to share your thoughts, it is very much appreciated.


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Review from Carol T (Daughter of Resident) published on 15 February 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care and all needs are met.

Reply from Paul Millar, Sales Manager at Ryland View Care Home

Many thanks for taking the time to review our home. It really is appreciated and it is our pleasure to care for your loved one. I will of course pass on your kind words to the Rylands team.


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Review from David G (Son of Resident) published on 26 January 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been cared for here many years now, and the staff have done a great job looking after my mom. We decided to keep her there as to end of life, only funding was a problem. However, this is not the care homes fault. In fact, they appealed for us, but I would recommend for anyone wishing to
stay in this home!

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Review from Alice P (Sister of Resident) published on 29 December 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good, they notify us of any changes to my brother. Always polite and very helpful during these difficult times with Covid. Very informative by letter regarding what is going on in Ryland View.

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Review from Paul F (Son-in-law of Resident) published on 9 October 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Although it has been so difficult for us, as a family, not being able to visit our loved ones due to these unprecedented times, it's been reassuring to know that the staff of Heronville House have been doing a wonderful job, introducing meaningful activities and now, video calls. The staff have always
shown humility, compassion and understanding, which is so reassuring to know our loved ones are receiving the best possible care.

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Review from B B (Daughter of Resident) published on 7 October 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mam is a resident in Heronville House at Ryland View care home. She gets fantastic care and support from all the staff. They keep us up to date with her health and well being and keep her busy and happy with plenty of activities to do. There is always a lovely welcome from the staff when we visit.
A lovely, homely place.

Reply from Ellie Morgan, Regional Customer Relations Manager at Ryland View Care Home

Good Afternoon, thank you for your kind words regarding Ryland View. We strive to deliver the best care and are touched by your compliments of the home. I will pass on your message to the team, and wish you all the best.
Kind Regards.


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Review from E P (Daughter of Resident) published on 4 May 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

When she arrived at Manby House at Ryland View, mam was at a very low ebb following prolonged hospital stays after two painful falls in a short period of time. The care she received was instrumental in enabling us to see "our mam" come back again. Her medical, social and psychological needs were skillfully
and cheerfully met by the manager and the amazing staff. Mam was cared for, befriended and encouraged to be as independent as she was able to be. Manby House - a hard act to follow. Thank you all!

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Review from F W (Daughter of Resident) published on 27 April 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Experience of Ryland View was brilliant, unit manager was working all hours above and beyond her duties. Always tea/coffee and biscuits for visitors. Very well decorated, room very nice, carers excellent. My mom had Parkinson's and manager made sure she was given medication on time, which is a must
with Parkinson's patients, better than they gave her in hospital. A very clean and tidy home. My mom went on to go to another Unit - what a difference. Sadly mom died in March 2020.

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Review from A A (Friend of Resident) published on 27 April 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend came out of hospital and came to your lovely care home and was with you for two weeks. The wonderful care you gave her I will never forget and will always be grateful to you. I was hoping she would be able to stay with you permanently but unfortunately passed away 28th February 2020. I would
highly recommend Ryland View!

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Review from M H (Son of Resident) published on 17 April 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Every time I go to see the care home, nothing seems to much trouble for the staff. Alway's greeted with a smile and hello; then they always tell me about Mom's well being. Alway's clean and plenty of activities going on.

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Review from Dorothy H (Husband of Resident) published on 9 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I found Ryland View to be better than I could ever hope for. It was a pleasant experience from when my husband was first admitted.
The staff were very caring and considerate on every aspect of how my husband was treated. Excellent management nurses and carers. All I can say is well done, well done,
well done.

Reply from Dawn Allen, Home Manager at Ryland View Care Home

Thank you for taking the time to write a lovely review. I will pass on your thanks and thoughts onto my team.


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Review from Paul K (Son of Resident) published on 30 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Whilst in care, mom received excellent treatment. The Manby Centre was very well run and manned by very attentive and caring staff. Mom was made to feel cared for and valued by the staff. Personal care was extremely good. The centre was always clean and tidy and mom's room was also clean and tidy. The
food was of a good standard, good and varied choices. All in all, mom enjoyed a very pleasant stay. I would highly recommend this home to anybody.

Reply from Dawn Allen, Home Manager at Ryland View Care Home

Thank you very much for your lovely review of our home. I will happily pass your comments along to my team.


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Review from Mandy G (Daughter of Resident) published on 29 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I can only comment on Manby Unit. Father received kind, caring and thorough treatment from carers and nurses. Dad settled very quickly due to the kindness of wonderful staff and the experienced manager. We are grateful.

Reply from Dawn Allen, Home Manager at Ryland View Care Home

Many thanks for your review of our home. It is very much appreciated.


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Review from Mark W (Son of Resident) published on 29 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The love and care of the staff towards the residents is of the highest quality and standards. The staff relationships with residents are just the best. Management and staff are attentive to the needs of the family too, supporting the relatives in the roller coaster of end of life pathway.


My dad

was in Ryland View 20 years ago and it is still as good today.

Reply from Dawn Allen, Home Manager at Ryland View Care Home

Many thanks for your lovely review of our home. It is very much appreciated.


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Review from Pete (Son of Resident) published on 26 July 2019
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

First experience of a nursing home and was exceptionally disappointed. After 3 weeks my mother had not had a shower without my insistence (other residents benefited from a new regime put in place). Very few cooked meals on offer and nothing catering for ethnic minorities - the family cooked meals every
day. Not a very stimulating environment where stimulation required. An employee having a dog frequently in the home is unhygienic and the local stray cat. Many of the staff are friendly and polite.

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Review from Jean B (Niece of Resident) published on 22 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I took my aunt into Ryland View for a short stay due to her having a fall which caused her to break her wrist. We were made very welcome with the warmth of the staff. Full marks to them on all shifts, it was spotless. I would stay there myself, I could not fault it.

Reply from Dawn Allen, Home Manager at Ryland View Care Home

Many thanks for taking the time to review our home. I will be very pleased to pass your comments back to my team.


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Review from Carol J (Sister of Resident) published on 11 July 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot praise the management enough, nursing staff, carers and all assistance for the outstanding love and dignity shown to my sister over the last six weeks at Manby House.
They treated us, her family, with the same love and respect during our time at the home. I would wholeheartedly recommend
this care home. God bless you all.

Reply from Dawn Allen, Home Manager at Ryland View Care Home

Thank you for the lovely comments and feedback, I will ensure this is passed on to the staff. It was a pleasure for staff to take care of your sister.


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Review from Victoria B (Daughter of Resident) published on 12 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care at Manby House in Ryland View of my mother was exceptional. They treated Mom respectfully and cared for all needs. Mom came to Ryland View only 6 stone 7oz, she is now 8 and a half stone.

Reply from Dawn Allen, Home Manager at Ryland View Care Home

Many thanks for taking the time to review the care received for your mother. Much appreciated and I will gladly feed your comments back to my team.


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Review from J W (Daughter of Resident) published on 15 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I can't thank staff enough for their day to day care and attention given to my mum. Nursing care isn't needed by Mum so she is moving to alternative accommodation.
We have been more than pleased with every aspect of provision.
Thank you.
Suggestion; perhaps residential provision in area.

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Review from Pauline B (Friend of Resident) published on 17 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very excellent home, very nice people - staff and residents. I've got other friends in this complex and would recommend this home.
We had an anniversary party there for my friend. All family and friends attended the disco and karaoke. Staff and residents had a nice time.

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Current Review Score: 7.9 (7.944)

Overview of Review Score

The Review Score of 7.9 (7.944) out of 10 for Ryland View Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 3.7 out of 5 from 14 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.2 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 3.731 for Ryland View Care Home is calculated as follows: ( (67 Excellents x 5) + (40 Goods x 4) + (29 Satisfactorys x 3) + (10 Poors x 2) + (21 Very Poors x 1) ) ÷ 167 Ratings = 3.731

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.213 Points relating to the number of positive Reviews for Ryland View Care Home is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 144 registered maximum number of service users is 28.8. 9 Positive Reviews ÷ 28.8 = 0.313

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 21 Aug 2021

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Requires improvement

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (3)

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Meet the Team (1)

Romerico

Romerico Cruz

Job Title: Home Manager

“I am an internationally trained nurse who holds nursing licenses/registrations in the Philippines, US and in the UK.


As a Filipino working in care for 10 years here in the UK, I take pride and have always endeavoured to work in deference to the caring Filipino culture of filial piety and profound respectful behaviour towards the elderly where it is able to give them the care they deserve.


I am grateful and feel blessed to be working alongside like-hearted individuals and families who strives to ensure that we can provide dignified, person-centred and supportive environment for our elders. An environment where our residents can feel the sense of belongingness and where they can look forward to the days ahead with love and support.”