Ryland View Care Home

Arnhem Way, Tipton DY4 7HR
Submit a Review
7.9 95 Reviews
  • Ryland View Care Home, Tipton
A relaxed and friendly home, Ryland View offers numerous forms of care provision, including nursing care, nursing dementia care and respite care. Other care includes expertise in young physically disabled care, as well as Huntingdon’s and Parkinson’s.

The home has been designed to suit the lifestyles of both older and younger residents, consisting of five separate houses, homely furnishings, bright and airy conservatories, a reminiscence room and landscaped gardens.

Individual tastes are accounted for at mealtimes through balanced and nutritious dishes, with hot and cold choices always available.

Many group activities are arranged to support physical and emotional health, while residents have personal interests and hobbies supported. Pub lunches and nature trail walks are popular additions, as are visiting entertainers.

Show Ryland View Care Home on the Map

Care Provided by Ryland View Care Home

  • Type of Service
    • Nursing Home
  • Privately Owned
  • For a maximum of 144 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Younger Adults
  • Care Offered
  • Alzheimer's
  • Huntington's Disease
  • Parkinson's Disease
  • Stroke
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Romerico Cruz (Home Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (60)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2006

Funding & Fees Guide for Ryland View Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £895
    • Self-Funded Residential Dementia Care from £895
    • Self-Funded Nursing Care from £1,095
    • Self-Funded Nursing Dementia Care from £1,095

  • Respite Offer - 14 days for the price of 10
  • (these prices are only a guideline, please contact Ryland View Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Kitchenette
  • Television point in own room

Ryland View Care Home Reviews (95)

Total of 95, showing 61-80
7.9

Ryland View Care Home has a Review Score of 7.9 (7.944) out of 10, based on 14 reviews in the last 2 years. Over all time Ryland View Care Home has 95 reviews.

Overall Experience

  • 73
  • 16
  • 3
  • 1
  • 2

Date Published

95
2
4
14
81

Review from Joanne C (Daughter of Resident) published on 24 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was comfortable in her last months. The staff had a huge part in getting her back on her feet. Even in her death she was treated with the utmost respect and dignity.

Reply from Rose Pickering, Customer Service Administrator at Ryland View Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. Please accept our condolences. The Bupa Customer Care Team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from April R (Daughter of Resident) published on 26 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

"I have been very well looked after and it has helped me get back to being able to look after myself again. Everyone cannot do enough for you."- The above is what my mother told me to write, she has been happy here and they have been excellent in looking after her.

Reply from Lydia Waller, Customer Service Administrator at Ryland View Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Dennis A (Husband of Resident) published on 9 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

During the stay, my wife and I have always found the staff, carers, and nurses helpful, caring and thoughtful and showing so much kindness and appreciation.

Reply from Jayne Duck, Customer Services Administration at Ryland View Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Barbara T (Daughter of Resident) published on 30 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mom was admitted to Ryland View, Manby unit after being in the hospital for an assessment to find her a nursing home due to her deterioration from Dementia. Sadly mom passed away after just over 3 weeks but the care and support that was given by all the staff team were second to none. Nothing was
too much trouble and if any of me or my family had any questions then we knew someone was available night or day to answer these. An excellent home I wouldn't hesitate in recommending it to anyone.

Reply from Rose Pickering, Customer Service Administrator at Ryland View Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. Please accept our condolences. The Bupa Customer Care Team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Zelpha T (Wife of Resident) published on 25 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am happy with the care. My husband is looked after well. I would recommend Ryland View to anyone. The staff are very attentive to my husband and care very caring towards him.

Reply from Emily Wilson, Customer Service Administrator at Ryland View Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S H (Daughter of Resident) published on 25 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Ryland View is an excellent care home who have helped my dad to settle into full-time care very easily. The staff are excellent and they really care about their residents which is vitally important in knowing my dad is being cared for how we expect him to be. The home is spotlessly clean and very well
staffed and managed.

Reply from Emily Wilson, Customer Service Administrator at Ryland View Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from G H (Wife of Resident) published on 22 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Best home I've been to. Lovely and clean, everyone is so kind and very respectful, top marks 10 out of 10. Recommend to all I meet in trouble.

Reply from Jayne Duck, Customer Services Administrator at Ryland View Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Tony V (Son of Resident) published on 16 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

'Ryland View Care Home' standards are top notch. Better than any other my mum has encountered. The staff are well trained and very helpful. Nothing is too much trouble. I would recommend this care home to anyone needing residential care.

Reply from Rose Pickering, Customer Service Administrator at Ryland View Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Julie H (Daughter of Resident) published on 16 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Outstanding care - kind and nothing is too much trouble. Professional in their duties. Food is excellent.

Reply from Rose Pickering, Customer Service Administrator at Ryland View Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Barbara T (Wife of Resident) published on 16 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I know I made the right choice. Family feel with the same, staff who are very caring and helpful. Open days are very good. I would recommend to others. I have no problems.

Reply from Rose Pickering, Customer Service Administrator at Ryland View Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from A B (Mother of Resident) published on 10 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my son has been at Ryland View - there has been a real improvement. He is more attentive, physically and mentally. The activities engage him - their activities are well thought through and encourage all residents participation. The staff are all of a high standard and treat everyone with respect.
My son is more than relaxed and has put on weight due to the quality of food. In the short period he has been here - we as a family cannot stress enough the good and caring attitude of all staff and I would like to thank everyone involved in his transition from his previous establishment.

Reply from Emily Wilson, Customer Service Administrator at Ryland View Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from G R (Partner of Resident) published on 10 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My partner thoroughly enjoys her stay at Ryland View, in her words "we are all one big family". She is given choices and listened to by members of staff and management. Very friendly atmosphere. Activities are fun and enjoyable. She is respected and her dignity is kept at all times.

Reply from Emily Wilson, Customer Service Administrator at Ryland View Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Sandra B (Daughter of Resident) published on 10 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been living at Ryland View now for eight months. In Mamby House first for assessment and now in Haines House permanently. He has settled in very well. His room is comfortable, overlooking all the pleasant surrounding gardens.
He has the freedom to go into the main lounge and dining room
or stay in his own room if he prefers. The food is very good, with regular hot and cold drinks served. All the staff are lovely, nothing is too much trouble, and any health issues are dealt with quickly. I have peace of mind knowing that my dad is happy, safe and being very well cared for.

Reply from Emily Wilson, Customer Service Administrator at Ryland View Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Karen K (Daughter of Resident) published on 9 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mom has been in 'Ryland View Care Home' since May and has been cared for so well. She has quite complex needs and I feel the staff have been sympathetic to her needs. They listen to my concerns and go above and beyond to sort any problems Mom maybe experiencing. They have made both of us feel at
home and this makes it a comfortable visit, so I can enjoy spending time with Mom. The staff are all friendly and efficient, led by a very dedicated manager whose door is always open.

Reply from Emily Wilson, Customer Service Administrator at Ryland View Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Bill S (Son of Resident) published on 4 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff, service and care are very good.

Reply from Rachel Elliott, Customer Service Administrator at Ryland View Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Darren M (Son-in-law of Resident) published on 26 July 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very happy with the care and attention received from the top to the bottom.

Reply from Rose Pickering, Customer Service Administrator at Ryland View Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Joanne H (Daughter of Resident) published on 6 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A lovely care home, our mum has settled in nicely, is well looked after and all the staff are doing their job 100%. Bloomfield is a delightful place.

Reply from Rose Pickering, Customer Service Administrator at Ryland View Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Paulette H (Daughter of Resident) published on 1 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We have been very pleased with the service provided here at Ryland View. The manager has been excellent and ensuring that mums needs are being met, also that we are happy. The staff have been amazing with the care they are providing for my mum. They take a keen interest in mum's well being and making
sure she gets the food she likes, also her own needs. The manager goes over and above in making sure that mum and all the residents are happy. Haines House provides considerate and compassionate care. We are happy as a family, the best decision we ever made. Thanks to the manager for making it all possible.

Reply from Rose Pickering, Customer Service Administrator at Ryland View Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Edith C (Sister of Resident) published on 25 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Brilliant, can't fault anything, would not go anywhere else. My sister has been here for 4 years is very happy and well cared for on Haines House.

Reply from Rose Pickering, Customer Service Administrator at Ryland View Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Keith L (Son of Resident) published on 24 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in Ryland view for about 3 years and from the outset she has been really well looked after at a time when it was very stressful for her and myself to make the decision to move there. The staff are really pleasant and always go the extra mile to make sure my mother is safe, happy and
comfortable. I kept informed of any changes to my mothers condition as soon as it happens. My mother and myself have found the personal touch from staff very re-assuring which makes it easy to work together. Well done to all staff in Bloomfield House.

Reply from Rose Pickering, Customer Service Administrator at Ryland View Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 7.9 (7.944)

Overview of Review Score

The Review Score of 7.9 (7.944) out of 10 for Ryland View Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 3.7 out of 5 from 14 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.2 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 3.731 for Ryland View Care Home is calculated as follows: ( (67 Excellents x 5) + (40 Goods x 4) + (29 Satisfactorys x 3) + (10 Poors x 2) + (21 Very Poors x 1) ) ÷ 167 Ratings = 3.731

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.213 Points relating to the number of positive Reviews for Ryland View Care Home is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 144 registered maximum number of service users is 28.8. 9 Positive Reviews ÷ 28.8 = 0.313

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 21 Aug 2021

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Requires improvement

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (3)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (1)

Romerico

Romerico Cruz

Job Title: Home Manager

“I am an internationally trained nurse who holds nursing licenses/registrations in the Philippines, US and in the UK.


As a Filipino working in care for 10 years here in the UK, I take pride and have always endeavoured to work in deference to the caring Filipino culture of filial piety and profound respectful behaviour towards the elderly where it is able to give them the care they deserve.


I am grateful and feel blessed to be working alongside like-hearted individuals and families who strives to ensure that we can provide dignified, person-centred and supportive environment for our elders. An environment where our residents can feel the sense of belongingness and where they can look forward to the days ahead with love and support.”