Lyndon Croft Care Centre

144 Ulleries Road, Solihull B92 8ED
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9.1 36 Reviews
  • Lyndon Croft Care Centre, Solihull
Lyndon Croft Care Centre is a purpose-built care home, in all single room accommodation with spacious en-suite bathrooms, registered to provide for fifty-two clients whose needs are associated with dementia.

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Care Provided by Lyndon Croft Care Centre

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 53 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • Kelly Bates (Manager)
  • Admission Criteria
    • Residential Clients Only
    • Ages 65+
  • Room Information
    • Single Rooms (53)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Lyndon Croft Care Centre

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,499
    • Self-Funded Residential Dementia Care from £1,499
    • RESPITE Self-Funded Residential Care from £1,499
    • RESPITE Self-Funded Residential Dementia Care from £1,499
  • (these prices are only a guideline, please contact Lyndon Croft Care Centre to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Television point in own room
  • Wheelchair Access

Lyndon Croft Care Centre Reviews (36)

Total of 36, showing 1-20
9.1

Lyndon Croft Care Centre has a Review Score of 9.1 (9.138) out of 10, based on 8 reviews in the last 2 years. Over all time Lyndon Croft Care Centre has 36 reviews.

Overall Experience

  • 28
  • 7
  • 1
  • 0
  • 0

Date Published

36
2
5
8
28

Review from A D (Husband of Resident) published on 4 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am happy with my wife's care during her nearly five-year stay at Lyndon Croft and my best praise is that I did not want her to leave but she had to do so to receive nursing care. The staff were very pleasant and kind, also efficient. I definitely recommend Lyndon Croft.

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Review from Lisa C (Daughter of Resident) published on 8 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After my dad was moved to Lyndon Croft on safeguarding grounds. We all as a family were awfully concerned, having preconceived ideas of homes., but those ideas have been smashed. Unbelievable bunch of Angels that care for my dad and support his family members above and beyond, it is a 'home' in every
sense and my dad could be nowhere better. We are so very thankful for all they have done.

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Review from Debbie H (Daughter of Resident) published on 1 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Both of my parents are residents of Lyndon Croft, moving in August 2023. They have both settled in really well and are happy. Mom in particular is thriving and is enthusiastic about joining in activities with other residents and I can see that she has made friends. Dad has mobility issues but he is
also included to join in with encouragement from staff. They treat and respect the needs of all residents which is down to excellent care from staff.

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Review from Gary M (Son of Resident) published on 20 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Both of my parents resided in Lyndon Croft, unfortunately, my father passed away last April. The staff were so supportive, they came in on their day off to dress Mother and stand with her whilst the cortege went past. I visit as often as possible and all the staff say hi, ask how I am and give me an
update on Mother. They provide me with peace of mind, knowing Mother is safe and well and I will be informed of anything untoward, excellent service.

Reply from diane Smith, Director at Lyndon Croft Care Centre

Thank you for taking the time to complete this review and for your kind words.


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Review from D M (Daughter of Resident) published on 29 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The past few months I can see lots of improvement, especially with the new staff. I have good relationships with staff and management so I try to help out as much as possible, which helps to keep our relatives happy. The food is slightly improved but some days could be better.

Reply from diane Smith, Director at Lyndon Croft Care Centre

Thank you for taking the time to do this review and for the positive comments made.


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Review from Robert H (Son of Resident) published on 13 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was at Lyndon Croft for nearly 10 years. She was happy there and the care and attention she received were perfect. I was always informed of any incidents or illnesses. The staff are and were wonderful. Thank you.

Reply from Kate Tipper, Sales co ordinator at Lyndon Croft Care Centre

Thank you for taking the time to leave us a review. We appreciate your feedback and we are delighted to see the star rating.


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Review from Elizabeth F (Daughter of Resident) published on 24 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Generally, my experience of Mum's care has been really positive. The cleanliness and efficiency of staff is very good. The staff are friendly and generally seem to have Mum's best interests at all times. Mum has improved so much during her stay, she has put weight on and is less anxious.

Reply from Kate Tipper, Sales co ordinator at Lyndon Croft Care Centre

Thank you for taking the time to leave us a review. We appreciate your feedback and we are delighted to see the star rating.


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Review from Andrew N (Son of Resident) published on 17 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was placed in temporary respite care and received fantastic service.
Friendly and helpful staff.
Great food.
A special mention to the manager; she was always helpful and a credit to the company.

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Review from Trish W (Daughter of Resident) published on 14 October 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was a resident of Lyndon Croft Care Centre for the last 22 months and we have nothing but thanks and praise for the team. The manager runs a team of compassionate people and the last few weeks of my dad's care was exceptional. He died with dignity in a wonderful environment. It has made
our lives complete knowing that when we handed him over to their care that all of his needs were met, together with his emotional requirements. Dementia takes individuals differently and my father was loved, understood and supported through all of the stages of his illness. We would highly recommend!

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Review from Gill B (Daughter of Resident) published on 26 August 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to thank all staff and careers for the fabulous care given to my mother during her last 2 years of life.
My mom was a resident at Lyndon Croft from March 2019. During visits and the pandemic, my mom always received the best of care even though I was unable to visit. Her pet hate was having
a shower!
A couple of weeks ago my mom suffered a stroke and thankfully was returned to Lyndon Croft for end of life care. During those last 8 days, I was able to stay at the care home with my mom and was witness to the fantastic care of both day and night staff to all the residents. How they switch off after a 12 hour shift ceases to amaze me. They are worth their weight in gold. I even received meals and plenty of coffee through this time.


Thank you to everyone at Lyndon Croft, I wouldn’t have coped without you.


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Review from Catherina P (Daughter of Resident) published on 9 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mom resided in this home from 2017 until February 2021. I always felt that Mom was well cared for and loved by staff.
The carers got to know Mom's character and were keen to know about her life before dementia, so they could talk to her about it. They would pamper Mom by doing her hair and painting
her nails etc.
The manager was always available and would go over and above to help with any worries or concerns the family had. The carers were also eager to help us.
This home sees its residents as family. In turn the residents see the carers as family and I know Mom became attached to a few carers there.
Sadly, Mom passed away in February 2021. I was fortunate to be with Mom as she passed and the carers were so considerate and supportive. The carers treated Mom with dignity and respect to the very end and could not do enough for us as a family.
I will never forget the care and love Mom got from this home and I will miss the lovely staff (too many to mention) and residents alike.

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Review from D T (Daughter of Resident) published on 15 February 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mom has been in Lyndon Croft for nearly 3 years. The staff are so caring and management very approachable. We are very pleased with the care Mom has received over the past 3 years.

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Review from G W (Niece of Resident) published on 16 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My aunt arrived at Lyndon Croft Care Centre at the end of July 2019 and so I have only been going a short time but already, I can see how caring and lovely all the staff are. My aunt has been well looked after and gets on well with all the staff. My dad (resident's brother) had a fall and broke his
ankle on the day my aunt went into the home and every time my mum and myself went to visit my aunt, they always asked after him.
As a family, we have peace of mind knowing she is in safe hands.

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Review from S C (Wife of Resident) published on 1 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Would recommend anyone with a dementia family member to view your home.

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Review from S C (Daughter of Resident) published on 27 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Every staff member at the home made a very difficult situation a lot easier. They all loved and cared for my father so well. They made it so easy to visit.
I never worried about my father's welfare, I knew he was being well looked after.

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Review from Simon E (Son of Resident) published on 15 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent standard of care here and full attention given to Dad at all times.
He is very happy here and we are content that he is safe and well looked after.
Many thanks to all concerned.

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Review from Kathleen L (Wife of Resident) published on 23 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lyndon Croft Care Home, what can I say, but they are caring and nothing is too much for them. My husband is there and is cared for and they are very friendly girls. Nothing is too much for them. He is kept clean and the room is clean. It's very good.

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Review from Linda B (Niece of Resident) published on 27 March 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dear Aunt was cared for at Lyndon Croft in Solihull.
Dementia had affected her to a great extent and she was not always the kind polite lady I used to know.
Her stay in Lyndon was just what she and I needed, her care plan was exceptional.
She had her own room with her own items around her. I
was able to visit at any time, take her out, and even make us both a drink in their kitchen. The staff and management are kind, respectful, patient and dictated. It’s not the most modern of buildings but it’s run like home from home. Thank you all for taking such great care of my Aunt, even if she sometimes forgot to say it.

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Review from David B (Son of Resident) published on 10 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the initial visit to Lyndon Croft, I was very pleased with the facilities and the care shown to the residents in the home.
My mother has Dementia and the care they took to look after her made both myself and my father relaxed and comforted.
As well as all the other care home staff I have to make
special mention of the manager who was exceptional and really made leaving my mother a 'pleasant' experience.
Thank you.

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Review from Stephen B (Son of Resident) published on 17 May 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When my mother was discharged from hospital and became a resident of Lyndon Croft she was still recovering from a very bad water infection and suffering from dementia.The staff and the home are wonderful very caring and they work tirelessly to improve mom's health. Mom seems to be very content, happy
and safe. We are very pleased. They make the resident and their family very welcome.

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Current Review Score: 9.1 (9.138)

Overview of Review Score

The Review Score of 9.1 (9.138) out of 10 for Lyndon Croft Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 8 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.583 for Lyndon Croft Care Centre is calculated as follows: ( (63 Excellents x 5) + (26 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 96 Ratings = 4.583

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.555 Points relating to the number of positive Reviews for Lyndon Croft Care Centre is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 53 registered maximum number of service users is 10.6. 8 Positive Reviews ÷ 10.6 = 0.755

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 1 Oct 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Frequently Asked Questions about Lyndon Croft Care Centre

What types of Care is Lyndon Croft Care Centre registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Lyndon Croft Care Centre provide?

Own GP if required is an additional type of care provided.

How many Rooms does Lyndon Croft Care Centre have?

There are 53 Single Rooms.

What are the Facilities & Services at Lyndon Croft Care Centre?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens & Television point in own room are some of the Facilities & Services.

How far is Lyndon Croft Care Centre to the centre of Solihull?

2.4 mile(s) as the crow flies, distance by road may be significantly further.