Lyndon Croft Care Centre has a Review Score of 9.1 (9.138) out of 10, based on 8 reviews in the last 2 years. Over all time Lyndon Croft Care Centre has 36 reviews.
Review from Jean B (Daughter of Resident) published on 20 November 2017
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Review from Catherine C (Daughter of Resident) published on 15 September 2017
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I am happy and relieved to have found such a wonderful place for
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Review from Jess D (Sister of Resident) published on 18 August 2017
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Review from Lesley H (Daughter of Resident) published on 4 July 2017
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Review from Raymond J (Son of Resident) published on 4 July 2017
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Review from Russell M (Son of Resident) published on 16 May 2017
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Review from Diane M (Daughter of Resident) published on 16 May 2017
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Review from Jean C (Daughter of Resident) published on 11 May 2017
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Review from Sandra P (Daughter of Resident) published on 19 April 2017
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Review from S O (Daughter of Resident) published on 7 April 2017
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Review from Jayne B (Daughter of Resident) published on 24 March 2017
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Review from Sandi B (Daughter of Resident) published on 23 March 2017
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Review from Georgette M (Daughter of Resident) published on 21 March 2017
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Review from Ann T (Daughter of Resident) published on 1 March 2017
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Thank you from the bottom of our hearts for all that you did for our mum and continue to do for other mums and dads.
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Review from Maurice (Son-in-law of Resident) published on 10 November 2016
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Review from Patricia J (Cousin of Resident) published on 2 June 2016
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The Review Score of 9.1 (9.138) out of 10 for Lyndon Croft Care Centre is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.6 out of 5 from 8 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.6 out of 5 from 8 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.583 for Lyndon Croft Care Centre is calculated as follows: ( (63 Excellents x 5) + (26 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 96 Ratings = 4.583
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.555 Points relating to the number of positive Reviews for Lyndon Croft Care Centre is based on 8 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 53 registered maximum number of service users is 10.6. 8 Positive Reviews ÷ 10.6 = 0.755
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 1 Oct 2024
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