Bescot Lodge

76-78 Bescot Road, Walsall WS2 9AE
Submit a Review
9.6 26 Reviews
  • Bescot Lodge, Walsall
Bescot Lodge is a provider of high-quality residential care in Walsall, West Midlands.

Person-centred care is offered for adults under and over 65 years and those with dementia, mental health physical disabilities and sensory impairments

A motivated and compassionate staff team treat individuals with dignity and respect at all times.

The home's chef produces a tasty and nutritious menu for residents daily. Any special dietary requirements are taken into account.

Show Bescot Lodge on the Map

Care Provided by Bescot Lodge

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 36 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • Debbie Pugh (Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (36)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (9)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2025
    • Number of floors: 2

Funding & Fees Guide for Bescot Lodge

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £800 – £1,250
    • Self-Funded Residential Dementia Care £800 – £1,250
    • RESPITE Self-Funded Residential Care £800 – £1,250
    • RESPITE Self-Funded Residential Dementia Care £800 – £1,250
  • (these prices are only a guideline, please contact Bescot Lodge to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visiting hours are open, visitors are kindly requested to respect the designated meal times.


  • Parking

  • Parking is available at the rear of the building via Monfort Road.


Bescot Lodge Reviews (26)

Total of 26, showing 1-20
9.6

Bescot Lodge has a Review Score of 9.6 (9.628) out of 10, based on 15 reviews in the last 2 years. Over all time Bescot Lodge has 26 reviews.

Overall Experience

  • 17
  • 8
  • 0
  • 1
  • 0

Date Published

26
2
5
15
11

Review from Carol E (Daughter of Resident) published on 13 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When my mother was brought into Bescot Lodge we were all a bit apprehensive as to the type of care our mother would receive but from the first minut we were put at ease the manager and staff are so caring and informative special mention to the events lady who went above and beond her dutey to make mom
feel really welcom. We find that the care home is well managed with kind and careing staff.

Reply from Kiran Pal, Admin at Bescot Lodge

Thank you for your kind words! We're so glad to hear that you felt at ease and welcomed. Your feedback means a lot to us.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Lisa T (Daughter-in-law of Resident) published on 31 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father-in-law is really happy at Bescot Lodge. All the staff are friendly and professional. He is well cared for and nothing is too much trouble. I feel confident that he is safe and all his needs are being met. He has made lots of friends too.

Reply from Kiran Pal, Admin at Bescot Lodge

Thank you for your kind words. We're so glad to hear that you and your father-in-law are happy with the care received at Bescot Lodge. He is a truly cherished member of our family and his positive energy and wonderful personality brightens everyone's day.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J S (Grandson of Resident) published on 10 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My gran has the best care possible, we have been to other care homes where my gran was staying at but this one is far better than the rest. All the staff have been amazing day and night. The management have been there to answer any queries needed. All I can say my gran has had 5-star treatment and this
care home is highly recommended.

Reply from Kiran Pal, Admin at Bescot Lodge

Thank you for your kind words and for choosing us. It was a pleasure looking after your gran, she became a part of Our Family. We will be sure to pass on your review to the staff.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from L B (Son of Resident) published on 20 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are pleasant and do try their best. More activities would be good.

Reply from Kiran Pal, Admin at Bescot Lodge

Thank you for your kind words and feedback. We have taken your suggestion on board and are pleased to let you know that we now have a new Wellbeing coordinator working with us. She is currently liaising with our service users to plan and organise activities, tailored to their needs and requests.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jan H (Daughter of Resident) published on 19 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Sadly, my mom passed away on 28th May, after spending two and a half years at Bescot. I can't recommend this care home highly enough. I've had personal experience with my mother-in-law, at a care home in Warwickshire, and there's no comparison. All the staff are really caring and get to know the residents
like family. During the last couple of weeks of Mom's life, the staff supported me too.
If you're looking for a genuinely caring environment, Bescot Lodge is the best.

Reply from Kiran Pal, Admin at Bescot Lodge

Thank you for taking the time to leave feedback. We truly enjoyed every minute of looking after your mum, she was a lovely person and will be missed. We are deeply sorry for the passing of your mum. It was our privilege to care for her. Thank you for choosing us.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from L V (Son of Resident) published on 7 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are friendly, visiting time is not restricted. Food is acceptable and even special items are made for Asian residents. Very good.

Reply from Kiran Pal, Admin at Bescot Lodge

Thank you for taking the time to leave your feedback.
We try to cater for all our service users' preferred cuisine, bringing flavours from all over the world, we appreciate your feedback.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from R T (Sister-in-law of Resident) published on 23 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everyone is so kind and helpful.

Reply from Paul Gill, Director at Bescot Lodge

Thank you for taking the time to leave us feedback and thank you for your kind words.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from R R (Brother of Resident) published on 17 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have no worries about this care home. The staff are wonderful and friendly. They look after my brother very well 10/10.

Reply from Kiran Pal, Admin at Bescot Lodge

Thank for your great feedback, we are glad you are happy with your brother's care.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S T (Son of Resident) published on 17 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good care over the time dad has been at Bescot Lodge. Always treated with dignity and respect.

Reply from Kiran Pal, Admin at Bescot Lodge

Thank you so much for your feedback, we strive not only to be kind and compassionate to our service users but to give them all person-centred care and to treat them with respect and dignity at all times.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from N H (Son of Resident) published on 17 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are always welcoming and friendly mom is well looked after and very happy.

Reply from Kiran Pal, Admin at Bescot Lodge

Thank you very much for your lovely review, we always strive to give the best possible care and appreciate your positive feedback.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J L (Daughter of Resident) published on 15 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been at Bescot Lodge for six years now. We have always been happy with the care she receives. It is clear she is well looked after and also evident that staff really love my mum and do their best to keep her as happy as she can be in an advanced dementia state.

Reply from Kiran Pal, Admin at Bescot Lodge

Thank you so much for your lovely review and five-star rating for Bescot Lodge Care Home!
Your mum is a much-loved member of our family, staff strive to provide the best standard of care possible, thank you for your kind words.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from M Y (Nephew of Resident) published on 14 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Change of clothes required - food debris.

Reply from Kiran Pal, Admin at Bescot Lodge

Thank you for your feedback, we appreciate the time you have taken.
Apologies that our high standards were not met, a staff member would have assisted if needed. Further to your feedback, we will ensure further checks are made.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S S (Niece of Resident) published on 11 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I cannot fault the care and support given to my auntie. Even though she is bedridden, she is included in activities, e.g. Diwali; they are brought to her, and they cheer her up no end. Photos are always shared, and we, as a family, can respond, so we can keep in touch between visits. The staff are friendly
and approachable; they even offer us a drink if we turn up when they're doing the tea round despite being super busy! We are also allowed to take in our dogs, which always puts a smile on my auntie's face, as well as the other residents. Very happy, thank you, everyone, at Bescot Lodge.

Reply from Kiran Pal, Admin at Bescot Lodge

We'd like to extend our appreciation to you for taking the time to leave us such a wonderful review. Positive feedback like this provides a real boost to our team at Bescot Lodge, who work tirelessly to deliver the kindest possible care to our residents.
We appreciate your support and will strive to continue to uphold the highest standards for residents, visitors and colleagues.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from E H (Son of Resident) published on 7 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mom was discharged from hospital to Bescot Lodge in a very confused state. Since her arrival, Mom's wellbeing has improved greatly and she is no longer as confused which is thanks to the care provided by the staff.

Reply from Kiran Pal, Admin at Bescot Lodge

Thank you for your kind words. The progress your mom has made while at Bescot Lodge Care Home is great to hear, we are pleased with your feedback and will pass this on to our care team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Margaret G (Daughter of Resident) published on 15 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My 90 year old mother came into Bescot Lodge to occupy a rehab bed for three or four weeks to learn how to walk after a fall. Prior to this, she was in the hospital for 10 days. The hospital were supposed to give her an exercise and walking plan. I don't think they did enough. In fact, there was no
walking, just getting her to stand up and get into a chair. This place (Bescot Lodge) had got my mum up and walking with a Walker within 48 hours. She's received very kind and friendly attention from all of the staff. We're very pleased with everything they have done here.

Reply from Kiran Pal, Admin at Bescot Lodge

Hi Margaret, thank you for taking your time to leave us a review. We are pleased to hear your mum had a positive experience at Bescot Lodge and we appreciate your comments. We thrive to provide the best care possible for all our residents as if they were one of Our Family members.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from C B (Resident) published on 18 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff and manager have cared lovely for my dad and helped me adjust to my dads care and supported me and my dad with no problems asked. My dad went into the home with no glasses, teeth and hearing aids having been lost at the hospital within 3 months they had sorted, all his missing items. The only
nursing home to do this after my dad had been in 2 homes previously with no joy or support off them.

Reply from Kiran Pal, Admin at Bescot Lodge

Thank you for taking the time to review Bescot Lodge Care Home and sharing your positive experiences. We appreciate your kind words about our home. It is a pleasure caring for your dad and supporting you both.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Judy L (Daughter of Resident) published on 14 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit my mam every week, and the staff are very friendly and always helpful.

Reply from Krian Pal, Admin at Bescot Lodge

Thank you, Judy. for your kind words; it's a pleasure looking after your mum.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Philip R (Son of Resident) published on 27 August 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father needed to move into Bescot Lodge after a very poor experience in a local NHS hospital. On the morning of admission to the hospital, he was fully mobile, when he arrived at Bescot Lodge he had not been out of bed for 10 weeks. After a period of settling in, the team there managed to get him
out of bed, mixing and socialising with other residents and generally having such a good time. Unfortunately, another poor experience at a different NHS hospital has left him unable to return to Bescot Lodge. The kindness and compassion of the staff at Bescot Lodge is just amazing. I am involved in the running of a number of care homes elsewhere in the country. Had it been local, of course, my Dad would be in one of my care homes, but, I would offer a job to any of the staff at Bescot Lodge. Thank you all you have been amazing.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from L C (Daughter of Resident) published on 29 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 2.0 out of 5

My mom was sent to Bescot Lodge from hospital after our chosen home fell through. She was only there a few weeks until she moved but within that time she had two falls, was injured by the heavy-handedness of a carer and was assaulted by a male resident. The home suffers from a lack of staff, resident
left alone too long. The alarm was ignored for over half an hour while I was there.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J R (Sister-in-law of Resident) published on 20 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I go to see my brother in law approx every two weeks. He is always clean and his clothes are always spotless, also his room is kept clean and tidy. The staff are always very caring to all the residents. My brother in law is very happy and content at Bescot Lodge.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.6 (9.628)

Overview of Review Score

The Review Score of 9.6 (9.628) out of 10 for Bescot Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.628 for Bescot Lodge is calculated as follows: ( (119 Excellents x 5) + (42 Goods x 4) + (11 Satisfactorys x 3) ) ÷ 172 Ratings = 4.628

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Bescot Lodge is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 36 registered maximum number of service users is 7.2, which has been reached with 15 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 10 Nov 2021

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about Bescot Lodge

What types of Care is Bescot Lodge registered for?

Older Person Care, Dementia, Respite Care, Physical Disability, Sensory Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Bescot Lodge provide?

Own GP if required is an additional type of care provided.

How many Rooms does Bescot Lodge have?

There are 36 Single Rooms.

What are the Facilities & Services at Bescot Lodge?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Bescot Lodge to the centre of Walsall?

1.4 mile(s) as the crow flies, distance by road may be significantly further.