Homestead Care Home

208 Ogley Road, Brownhills, Walsall WS8 6AN
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9.8 42 Reviews
  • Homestead Care Home, Walsall
The Homestead Care Home provides specialised care for elderly people suffering from past and present mental illness. This purpose built facility provides round the clock care and has achieved the internationally recognised standard of ISO 9001:2008 and the nationally recognised standard Investors In People.

Accommodation at The Homestead is offered in 33 single rooms, 13 of which have en-suite facilities. Residents are welcome to bring personal possessions. Communal areas include three lounge areas and a dining room. A nutritious and varied menu is offered and special diets can be catered for upon request.

Social and recreational activities are offered and entertainment provided as well as outings.

Please visit their website for further information.

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Care Provided by Homestead Care Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • For a maximum of 35 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Korsakoff Syndrome
  • Parkinson's Disease
  • Speech Impairment
  • Visual Impairment
  • Other Care Provided
  • Own GP if required
  • Separate Specialist Dementia Care Unit

Good to Know

  • Owner
  • Homestead Services Ltd
  • Person in charge
  • Alexandra Rogers (Registered Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (35)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2013

Funding & Fees Guide for Homestead Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • Weekly Charges per Person
    • Self-Funded Residential Dementia Care £900 – £975
    • RESPITE Self-Funded Residential Dementia Care £925 – £1,000
  • (these prices are only a guideline, please contact Homestead Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Homestead Care Home Reviews (42)

Total of 42, showing 1-20
9.8

Homestead Care Home has a Review Score of 9.8 (9.807) out of 10, based on 9 reviews in the last 2 years. Over all time Homestead Care Home has 42 reviews.

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Review from Andrew B (Son of Resident) published on 31 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mom has settled in well, staff are very approachable, kind and caring. Happy to answer any questions, and respond quickly if there are any concerns. There is a good level of activities that Mom is encouraged and supported to participate in. They are also good at supporting family members and very
thankful for their care and understanding.

Reply from Alexandra Rogers, Manager at Homestead Care Home

Thank you for your lovely comments. I'm happy to hear of your positive experience. I will share your comments with the team.


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Review from Simon B (Son of Resident) published on 4 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mom has been in the home for approximately 5 weeks, she had a very difficult time settling in but the staff didn't give up on her and worked with mental health to get her on the correct medication. All the staff are amazing and nothing is too much trouble, we are always reminded to call at any time
to get an update on how she is. There are plenty of activities going on and she has even been taken out to get her nails done and have a bite to eat. I love the way Mom is allowed to roam free in the safety of the home and there's always plenty of staff to keep an eye on her and to interact with. I feel so lucky that Mom has a place in this home and is well looked after, I honestly can't thank them all enough.

Reply from Alexandra Rogers, Manager at Homestead Care Home

Thank you for your lovely comments. I'm happy to hear of your positive experience. I will share your comments with the team.


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Review from K B (Wife of Resident) published on 20 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Clean, plenty of activities, and good food. Residents always look clean, the place never smells of urine etc. The staff always pleasant. The staff are friendly.

Reply from Alexandra Rogers, Manager at Homestead Care Home

Thank you for your lovely comments. I'm happy to hear of your positive experience. I will share your comments with the team.


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Review from A M (Daughter of Resident) published on 21 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely fab they have been marvellous to my mother! I was so scared of putting Mom into a home after many years of looking after her myself, the coordinator has helped me so much in fact all the staff have been so loving and caring to all the residents and the manager too I cannot fault it at all.

Reply from Alexandra Rogers, Manager at Homestead Care Home

Thank you for your positive feedback, this is lovely to hear. I will pass your comments on to the care team.


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Review from Elaine R (Daughter of Resident) published on 31 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Homestead has been nothing but fantastic with Mom since she started living there last year. January this year in particular, after a stay in hospital. Nothing is too much trouble to make her as comfortable as they possibly can.
You could see the difference in Mom as soon as she got back to Homestead
more relaxed and smiling at the carers, which just goes to show how at home she feels.
This and the lovely staff that always make us feel so welcome when we visit is such a huge relief knowing Mom is so well cared for and she is happy
Sadly our grandmother passed away at Christmas. We were concerned she might not be able to get to the funeral, but the fantastic staff at Homestead assured us that Mom would be there, and she was. Even had her hair and nails done too plus a member of staff for support. Nothing is too much for them. This alone, we will always be grateful for.

Reply from Alexandra Rogers, Manager at Homestead Care Home

Thank you so much for your lovely comments. I will pass these over to the care team. We are happy to hear of your positive experience here at Homestead Care Home.


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Review from S A (Daughter of Resident) published on 31 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff from the manager, carers, wellbeing, kitchen, cleaners to the gardener are always welcoming, friendly, caring and supportive both to my mom and our family.
Mom originally went for respite but we decided that she was so settled, happy and had every need catered for that she would become
a permanent resident.
The home is excellent, well-managed, and very informative.

Reply from Alexandra Rogers, Manager at Homestead Care Home

Thank you so much for your lovely comments. I will pass these over to the care team. We are happy to hear of your positive experience here at Homestead Care Home.


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Review from G E (Son of Resident) published on 29 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are kind and helpful and I have seen my mother put weight on (she wasn’t eating) and is always comfortable. I feel the home is well-run and is warm and welcoming. As a family member, I have been welcomed into the home as well.

Reply from Alexandra Rogers, Manager at Homestead Care Home

Thank you so much for your lovely comments. I will pass these over to the care team.


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Review from Patricia R (Relative of Resident) published on 25 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have visited Homestead a lot over the last few months to see my mom and always find the home to be clean and tidy, my mom is always really happy and is well cared for. It was the hardest time of our lives making the decision for Mom to go to a care home but I feel so grateful that we found Homestead.
The staff are always happy and smiling and the manager is professional and approachable. Nothing is too much trouble. I would recommend Homestead to anyone looking for a home with a family feel.

Reply from Alexandra Rogers, Manager at Homestead Care Home

Thank you so much for your lovely comments. We are so glad to hear of your experiences. I will pass your comments on to the team.


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Review from Lynn W (Sister of Resident) published on 16 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When the family went to visit Homestead Care Home we were greeted by the manager who showed all vacant rooms available together with the lounges, dining room, menus, shown list of activities.
We were very impressed with the home, and staff we met. Very clean, had a very relaxed atmosphere home from
home feeling. We made the decision that this was the home for our sister. The staff are so friendly and nothing is too much trouble for them. The activities and parties are so lovely to see the residents having such fun. We can not praise the home and all staff enough, we know our sister is cared for and loved. The manager said to us the residents are treated like our own family and that says how much this home care for our relatives. We can't thank them all enough for what they do for our sister it's such a comfort to our family to see her happy there, we are very glad and lucky we found this care home. We appreciate all they do.

Reply from Alexandra Rogers, Manager at Homestead Care Home

Thank you so much for your lovely comments. We are so glad to hear of your experiences. I will pass your comments on to the team.


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Review from Cindy B (Wife of Resident) published on 17 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When my husband was admitted for full-time care it was one of the worst events in my life but the carers at Homestead not only looked after him with empathy and kindness, but they also looked after me. He is treated with kindness and dignity, in a safe and relaxed environment. There are activities more
or less every day, which keep the residents engaged and happy.
I feel very lucky that he is so well cared for.

Reply from Alexandra Rogers, Manager at Homestead Care Home

Thank you so much for your lovely review. I'm glad to hear your positive experience of Homestead. I will pass your lovely comments on to the staff.


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Review from Kim L (Niece of Resident) published on 7 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited my Auntie for the first time today and was very impressed with the lovely and relaxed atmosphere at The Homestead Care Home. All the staff I met seemed lovely and treated all residents with respect and genuine interest.
Nothing appeared to be too much trouble and the manager was involving
all residents in the lounge I was in, in a game, which I thought was a wonderful idea. I applaud you all, not an easy job at all. Well done, I feel much happier knowing Auntie is in your care. Thank you all.

Reply from Alexandra Rogers, Manager at Homestead Care Home

Thank you for your lovely comments, I will pass this on to the team. We are glad to hear of your pleasant experience at Homestead.


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Review from Lisa D (Daughter of Resident) published on 3 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care that my mom receives at Homestead Care Home is second to none. She has had periods where her health has deteriorated and the staff made sure that medical attention was sought immediately. My mom has vascular dementia which at times can make her upset and difficult to look after but the staff
do their best to make her feel safe, settled and happy. Whenever I visit she is always clean, well dressed and has always had a delicious home made meal. The staff communicate any important information to us about our mom and we have always had a good relationship with the carers and management. They really are a great team and provide a really personal level of care. There is always a friendly face when you visit. I would have no hesitation in recommending Homestead to anyone that is looking for somewhere safe, comfortable, welcoming and happy for a member of their family.

Reply from Alexandra Rogers, Manager at Homestead Care Home

Thank you so much for taking your time to give this review. Your comments are lovely to read and I will relay this to our team.


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Review from Debbie R (Private Carer of Resident) published on 19 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I work at the sister home of Homestead Care Home and had the pleasure of working within Homestead throughout the first few weeks of December. The care, environment and staff are outstanding and was blown away by the love and compassion shown within the home. Every day the home has amazing activities
and entertainment, and it is so lovely to see how happy and content the residents are and the beautiful bonds that they have with the staff. I would highly recommend Homestead.

Reply from Alexandra Rogers, Manager at Homestead Care Home

Thank you for your lovely comments. I will pass your comments on to the team.


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Review from Christine P (Daughter of Resident) published on 16 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been here just over twelve months. He settled well right from the start. The staff are all very friendly and caring. The manager has always been very kind and helpful. The staff always make us feel comfortable when we visit and seem to engage well with all the residents. We are always kept
informed of any changes with Dad's health or care.

Reply from Alexandra Rogers, Manager at Homestead Care Home

Thank you for your lovely comments. I will pass your comments on to the team.


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Review from Stephen H (Son of Resident) published on 9 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has not been in the home for long and I can say with confidence how brilliant the staff are. Thanks for being warm and welcoming and looking after my dad when me and my wife need to concentrate on our daughter. Top quality care home, top quality staff.

Reply from Alexandra Rogers, Manager at Homestead Care Home

Thank you for your lovely comments. I will pass your comments on to the team.


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Review from Trevor S (Husband of Resident) published on 25 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The service provided and care shown by the entire team at Homestead has always been first class. It is obvious from my wife's reactions to input from all members of the Care Team that she feels comfortable and settled at Homestead. This, in turn, gives me peace of mind knowing that she is being well
looked after. The team members are always able to answer any queries that I might have without having to check with others, showing dedication and total involvement. There has always been total compliance with Covid regulations as applicable.

Reply from Alexandra Rogers, Manager at Homestead Care Home

Thank you for your lovely feedback, I will pass this on to the rest of the team.


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Review from John L (Husband of Resident) published on 17 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My wife has now been a resident for four months. Apart from short 'respite' occupancies, this is her first permanent residence in a care home. She seems to be settled and content with the home and care staff. She changed to an en-suite room recently and I hope she will settle in. I find her answers
to my questions, sometimes produce unreliable answers. She still 'picks' her arms; this has been an ongoing problem, yet to be resolved. Because of her ongoing skin problems, we the family would prefer she has a daily shower, if at all possible.

Reply from Alexandra Rogers, Manager at Homestead Care Home

Thank you for your comments and feedback. We will call you to complete a care plan review to which we can discuss in more detail.


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Review from Chris E (Nephew of Resident) published on 17 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle has been a resident for 4 years. He has advanced Alzheimer’s, on moving to The Homestead he has been very content and settled.
The management and staff are great and have done a fantastic job during the very difficult Covid period. I have been able to visit in a way that was safe for all
concerned and for that I am very grateful.
I recently had the chance to share a day out with my uncle and other residents, it made a lovely change for us both.
Thank you to the manager and everyone at Homestead.

Reply from Alexandra Rogers, Manager at Homestead Care Home

Thank you for your lovely comments. I will pass on your compliments to the staff too.


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Review from G P (Daughter of Resident) published on 12 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The love and care my mother received was brilliant. The last week of our mother's life the management and staff were amazing. We can not thank them all enough.

Reply from Alexandra Rogers, Manager at Homestead Care Home

Thank you for your love comments. It was a pleasure to provide care to your mum. I will pass your lovely comments on to our care team too.


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Review from Stuart H (Son of Resident) published on 17 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff at the Homestead Care Home have always been professional, understanding and above all else, extremely caring. They treat the residents at the home with both care and dignity and will go out of their way to be friendly to all of the residents. The home is clean and well maintained and there
has been considerable maintenance work going on recently to improve the standards still further.
Whenever we visit the home the staff are always welcoming and friendly and always seem to know where each of the residents is at any one time.
My mother took a while to settle in but that is down to the individual and not the home/staff, but now she seems to be in a better place mentally than when she first entered the home. We can't speak highly enough of the staff and would thank them for all they have done and continue to do.

Reply from Alexandra Rogers, Manager at Homestead Care Home

Thank you for your lovely comments. We are pleased your experience is pleasant at Homestead and your mother has settled into the care home.


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Current Review Score: 9.8 (9.807)

Overview of Review Score

The Review Score of 9.8 (9.807) out of 10 for Homestead Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.907 for Homestead Care Home is calculated as follows: ( (98 Excellents x 5) + (10 Goods x 4) ) ÷ 108 Ratings = 4.907

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.9 Points relating to the number of positive Reviews for Homestead Care Home is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 35 registered maximum number of service users is 7, which has been reached with 9 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 18 Dec 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Frequently Asked Questions about Homestead Care Home

What types of Care is Homestead Care Home registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Homestead Care Home provide?

Separate Specialist Dementia Care Unit & Own GP if required are other types of care provided.

How many Rooms does Homestead Care Home have?

There are 35 Single Rooms.

What are the Facilities & Services at Homestead Care Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Homestead Care Home to the centre of Walsall?

5.0 mile(s) as the crow flies, distance by road may be significantly further.