Review from Mireille T (Daughter of Resident) published on 17 July 2020
Submitted via Website • Report

Overall Experience

My dad has been a resident at Homestead Care Home for 15 years. It is his home and the carers are like family to him and him to them. He is happy and well looked after. The home itself is a bright and pleasant space and the staff are professional and friendly.
I live in Spain and the team always keeps

me updated and are happy to take my calls and visits if I've just finished work or turn up straight from the airport! I know that Dad is in safe hands and that staff genuinely have his best interests at heart.
Throughout the pandemic, like many residents, Dad was high risk and needed to be shielded. The manager and her team at Homestead were quick to act and stopped visitors, even family when required, in order to protect those in their care.
I would recommend Homestead to anyone looking for a new home for their loved one.

Reply from Alexandra Rogers, Manager at Homestead Care Home

Thank you for your lovely comments about Homestead.

We are pleased to hear that you are happy with Homestead and the care received here.

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Review from Nat H (Great Great-Niece of Resident) published on 16 July 2020
Submitted via Website • Report

Overall Experience

Yes, the building is bright, inviting and comfortable, but it truly is people that make it a home, with a truly remarkable team providing an exemplary service but above all, love and care for all their residents. On a personal note, I can not praise or thank the team enough for getting my 89-year-old

auntie, whom tested positive with COVID and who has a variety of ailments/health conditions, through such a terrible time, in which she has now come out the other end and is now happy and glowing again.
Thank yous so much from all of us.

Reply from Alexandra Rogers, Manager at Homestead Care Home

Thank you for such a lovely review of our home.
We are pleased to hear your positive feedback about the Homestead.

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Review from Anita W (Daughter of Resident) published on 16 July 2020
Submitted via Website • Report

Overall Experience

The management and staff are extremely helpful, kind and very caring, they go the extra mile to ensure the residents are well cared for. I have peace of mind knowing that my mother is looked after so well, she is happy and content there and she feels safe. I am really pleased that we chose this home

as it is just the right size, all the staff know all the residents and call them all by their names. I would recommend this care home to anyone.

Reply from Alexandra Rogers, Manager at Homestead Care Home

Thank you for your lovely comments.
We are pleased to hear that you and your mother are happy with Homestead and the care received within the home.

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Review from Lisa T (Daughter of Resident) published on 15 July 2020
Submitted via Website • Report

Overall Experience

We are extremely happy with the care that our father receives at Homestead. The home is always well kept, and the staff are very welcoming and very friendly. I would definitely recommend this care home to anyone who is looking in this area.

Reply from Alexandra Rogers, Manager at Homestead Care Home

Thank you for your lovely comments.
We are glad to hear you are happy with the care home and the care that your father receives at Homestead.

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Review from Emma J (Daughter of Resident) published on 15 July 2020
Submitted via Website • Report

Overall Experience

This really does feel like home. The staff are always caring and helpful and it is very well maintained and the decoration is very well done. They provide lots of entertainment and different activities on a daily basis.
The food is very good quality and they provide a varied diet.
The staff have been

absolutely amazing and, even during lockdown, have maintained regular contact and updates. I cannot praise Homestead enough for the care and respect given.

Reply from Alexandra Rogers, Manager at Homestead Care Home

It is lovely to hear your positive comments. Thank you.
We are pleased to hear that you are happy with Homestead and the services we provide to your mum.

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Review from Julia H (Daughter of Resident) published on 15 July 2020
Submitted via Website • Report

Overall Experience

My dad has been at Homestead now for around two years. Dementia is a cruel disease and changes your loved one so much. Unfortunately, dementia made my dad quite difficult to handle however in all his time here I can honestly say he has been treated with respect, consideration and care. Many members

of the care team have been here a while and work so hard and whenever I have been there, they have always had a smile, sometimes under even quite trying circumstances. We looked at several homes and I am so glad we decided on Homestead. Thank you to the team.

Reply from Alexandra Rogers, Manager at Homestead Care Home

Thank you for your lovely comments.
We are glad to hear that you feel that Homestead has been a good choice to meet your dad's care needs.

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Review from Karen P (Niece of Resident) published on 15 July 2020
Submitted via Website • Report

Overall Experience

Homestead Care Home provides excellent care for my aunt who has vascular dementia. They treat their residents as if they were one of their own family. They are very patient, helping the residents to do everything for themselves if they are able to and keeping them stimulated with a variety of regular

activities including day trips. As a family member, nothing is too much trouble when you visit the home or phone/email with enquiries. During COVID-19 and isolation, they have been innovative by providing video calling for their residents to keep in touch with their families whilst at the same time keeping their staff and residents safe. The home itself is very clean and the furniture is both practical and comfortable. I would have no problem recommending anyone to Homestead Care Home for themselves or their relatives.

Reply from Alexandra Rogers, Manager at Homestead Care Home

Thank you for your lovely comments.
We are pleased both you and your aunt are happy with Homestead and the care provided.

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Review from June R (Wife of Resident) published on 13 March 2020
Submitted via Postal Card • Report

Overall Experience

My husband, diagnosed with mixed dementia 5 years earlier, moved to Homestead Care Home straight from hospital. He was welcomed into his light and airy room, well furnished and with en-suite facilities, by patient caring staff, all of whom had an easy cheerful approach to their work. My husband settled

quickly into a routine enjoying the food cooked for him and joining the often stimulating and entertaining activities provided for the residents. Management I found extremely cooperative and friendly, willing to explain and reassure any worries I may have had. I really can't speak too highly of this care home and its management and staff.

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Review from Jo C (Niece of Resident) published on 2 June 2019
Submitted via Postal Card • Report

Overall Experience

It is the staff at Homestead that makes it such a warm and welcoming place to be. They care so much for each and every resident - treating each one with the dignity and respect they deserve. They always say "Hello" with a smile to everyone. I would definitely recommend Homestead as a safe and secure

environment to take care of a loved one.

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Review from Mark J (Son of Resident) published on 25 March 2019
Submitted via Postal Card • Report

Overall Experience

My Dad came here in September 2018.
We were unaware of him being brought here due to hospital communication (lack of).
Our biggest recommendation is due to how the staff and management here looked after him, we decided to keep him here even though we are 10 miles away.
I can't fault this home in

any way. Top people who work here. Thanks for looking after my Dad properly.

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Review from Karen J (Daughter of Resident) published on 25 March 2019
Submitted via Postal Card • Report

Overall Experience

Brilliant care home, staff lovely and approachable and interact with residents.
The management and staff are what makes Homestead a lovely place.

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Review from Barrie P (Son-in-law of Resident) published on 13 February 2019
Submitted via Website • Report

Overall Experience

My father in law was made very welcome into the care home and has settled in well. He has improved dramatically since moving in. He gets shaved every day, tea and biscuits mid-morning, looked after really well. You couldn't wish for better staff. A very well run home, the manager is really good at her

job.

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Review from L C (Daughter of Resident) published on 13 February 2019
Submitted via Postal Card • Report

Overall Experience

The home has amazing staff and the manager is fantastic, a really professional lady in every way. The care is genuine and staff work really hard to care for all the residents. The needs of the residents are varied so it is very challenging. The home has been totally renovated to a very good standard.

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Review from N B (Daughter-in-law of Resident) published on 11 May 2018
Submitted via Postal Card • Report

Overall Experience

Homestead Care Home has changed my mother-in-law. She is like a different person, joining in with whatever activities have been arranged. The carers really co care about the residents. There is no doubt they enjoy their job. The manager, other staff and the owner are also very caring. It's a happy home

and I'm so pleased that my mother-in-law has settled in in a short space of time. It is a wonderful home.

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Review from Margaret R (Wife of Resident) published on 10 May 2018
Submitted via Postal Card • Report

Overall Experience

All care assistants and management caring and do everything to make the residents feel at home. Nothing was too much trouble. All queries and problems were dealt with immediately.

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Review from Wilfred Anthony G (Nephew of Resident) published on 2 May 2018
Submitted via Postal Card • Report

Overall Experience

This care home is a very good home. The patients are kept clean and tidy. The food is excellent. It is hard to find fault with this home or the staff.

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Review from J A (Daughter of Resident) published on 26 April 2018
Submitted via Postal Card • Report

Overall Experience

I am satisfied with the care of my mum at the care home. Staff are very good and helpful and make you feel welcome when visiting. A very family, homely atmosphere and I feel more content myself knowing she is being well cared for.

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Review from Bryan H (Resident) published on 1 April 2018
Submitted via Website • Report

Overall Experience

My mom has been here now for just over 2 years. I can only say that since the higher management has changed the home, has gone from strength to strength. She is treated with the dignity she deserves and all the staff treat her as if she was their own mother. Long may this continue.

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Review from Betty C (Wife of Resident) published on 15 September 2016
Submitted via Postal Card • Report

Overall Experience

Residents are woken every morning and dressed ready for the day. Chiropody, hairdressing and shaving are given when needed. Staff training is easy to see because everyone works together as a team which also reflects good managemnet. Although my husband has had two falls this in no way reflects on the

staff. Paramedics arrived quickly and hospital treatment was given if necessary, visitors are always welcome and I have recommended the Homestead Care Home to other people.

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Review from Hazel T (Wife of Resident) published on 5 September 2016
Submitted via Postal Card • Report

Overall Experience

The staff are very friendly and will take the time to answer any questions and bring me up to date as to what my husband has been doing, he has dementia he is happy smiling but will not keep still always walking about. He goes to the office for his chocolate. He can be stubborn at times e.g. would not

have his toenails cut, but he is happy so am I with the way he is looked after.

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Homestead Care Home

Care Provided by Homestead Care Home

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Funding & Fees Guide for Homestead Care Home

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