Inglewood Residential Rest Home

330 Chester Road, Streetly, Sutton Coldfield B74 3ED
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8.5 9 Reviews
  • Inglewood Residential Rest Home, Sutton Coldfield
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Care Provided by Inglewood Residential Rest Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 31 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Owner
  • Inglewood Residential Rest Home Ltd
  • Person in charge
  • Zoe Marshall (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (31)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (3)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2006

Funding & Fees Guide for Inglewood Residential Rest Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £850 – £1,200
  • (these prices are only a guideline, please contact Inglewood Residential Rest Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Stairlift
  • Television point in own room
  • Wheelchair Access
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Inglewood Residential Rest Home Reviews (9)

8.5

Inglewood Residential Rest Home has a Review Score of 8.5 (8.484) out of 10, based on 3 reviews in the last 2 years. Over all time Inglewood Residential Rest Home has 9 reviews.

Overall Experience

  • 7
  • 2
  • 0
  • 0
  • 0

Date Published

9
0
0
3
6

Review from J C (Daughter of Resident) published on 29 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A wonderful home staffed by kind, caring people and managed exceptionally well. Our mother is so cared for here.

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Review from Jane S (Daughter of Resident) published on 19 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been in this care home for over six years and I could not be happier with the care and attention that he gets. Nothing is too much trouble for the team and his every need is met. My dad loves the food and is well-settled and happy.

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Review from Barbara P (Respite Resident) published on 29 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The patients were all treated as individuals with their own particular needs and foibles. The regular staff were worth their weight in gold. They were caring, compassionate and patient. Nothing was too much trouble. They treated patients as if they were their own families. Cooks, carers, nurses, cleaners
- all should be valued very highly.

Reply from Jacqueline Houghton, Business Manager at Inglewood Residential Rest Home

Thank you for your kind words, I am happy that you enjoyed your stay and received a good quality experience from all our staff.


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Review from M M (Relative of Resident) published on 20 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely amazing staff, did an amazing job with my nan, God bless you all who work here.
Started off as just a week but likes it that much she wants to stay longer, she has really come out of herself and looks like she's back to the old Nan.

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Review from S H (Daughter of Resident) published on 12 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum feels safe and well cared for. She loves the food and the staff. She is happier than she's been for years and says it is a good thing that she moved here. Communication between the home and family is very good, and we are satisfied that she is getting the best care.

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Review from J I (Daughter of Resident) published on 21 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My father has lived at Inglewood Residential Rest Home for nearly four years. He is very happy here. The staff are very caring and friendly. Nothing is too much trouble. The food is all home cooked and is excellent with a good choice. My father enjoys the coffee mornings and the card club. During Covid,
I was kept informed about what was happening at the home and was able to speak to my father daily.

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Review from Stephen G (Son of Resident) published on 11 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum is 102 years of age, she has lived in Inglewood for 9 years. I was disappointed by the CQC rating. Mum loved her room and the garden. She has always loved food, and the presentation, cooking and quality of food at Inglewood continues to delight her. It is, however, the outstanding standard of
care by the staff which is most important to her.
On Wednesday 26/10/22, I attended the first relatives meeting since Covid ended so many events and activities. In these highly challenging times for residential care, I was impressed by the new manager's short and long-term vision for Inglewood. The refurbishment and the appointment of an activities organiser will be appreciated by the residents. The new system of monitoring and security improvements recently installed, will be appreciated by relatives. I was reassured to hear that it is the quality of care for residents that will continue to be the core value of Inglewood, the home Mum loves.

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Review from Mary H (Sister of Resident) published on 24 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The respite care given to my sister was excellent. She was treated with respect and love. Nothing was too much trouble for the staff, and has missed them since coming home. She enjoyed the delicious cooked meals.

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Review from Pat H (Niece of Resident) published on 3 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident for several years and now my aunt is in Inglewood Care Home. Mom was very happy and well looked after so we had no hesitation in recommending the same home to my aunt and uncle. Sadly, my aunt is now on her own but is so well cared for and has a lovely group of friends. The
manager and all of her staff, have worked extremely hard during this difficult time to keep their residents safe and well and ensuring special occasions are marked and celebrated. When government & local council guidelines allow, visits have been extremely well managed to ensure the safety of both residents and visitors. My thanks to all.

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Current Review Score: 8.5 (8.484)

Overview of Review Score

The Review Score of 8.5 (8.484) out of 10 for Inglewood Residential Rest Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 3 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.7 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.750 for Inglewood Residential Rest Home is calculated as follows: ( (28 Excellents x 5) + (7 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 36 Ratings = 4.75

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.734 Points relating to the number of positive Reviews for Inglewood Residential Rest Home is based on 3 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 = 3.25

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 31 registered maximum number of service users is 6.2. 3 Positive Reviews ÷ 6.2 = 0.484

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 16 Dec 2023

Overall
Good

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about Inglewood Residential Rest Home

What types of Care is Inglewood Residential Rest Home registered for?

Older Person Care, Dementia, Respite Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Inglewood Residential Rest Home provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Inglewood Residential Rest Home have?

There are 31 Single Rooms.

What are the Facilities & Services at Inglewood Residential Rest Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Inglewood Residential Rest Home to the centre of Sutton Coldfield?

3.3 mile(s) as the crow flies, distance by road may be significantly further.