Engelberg Care Home

Ash Hill, Compton, Wolverhampton WV3 9DR
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9.9 44 Reviews
  • Engelberg Care Home, Wolverhampton
Engelberg, where residents' individual needs are prioritised to ensure their utmost comfort and happiness, offering residential care and pre-bookable respite care. Situated within the tranquil surroundings of Ash Hill in Compton, the home provides a warm and familiar environment. With 34 modern bedrooms, each room is equipped with a 24/7 call button for added peace of mind, and lift access is available to the first floor.

Engelberg is distinguished by its warm, friendly, and homely atmosphere. Residents can look forward to regular outings and events, as well as a vibrant activity calendar. This includes exercise classes, arts and crafts, music sessions, and more. The beautiful gardens provide opportunities for relaxation or hands-on engagement, while on-site amenities such as a hair salon and reflexology further contribute to residents' comfort and well-being.

As part of the Ashberry network, spanning across England and Wales, they prioritise the well-being of residents and their families above all else. Their core values — loyalty, integrity, and compassion — guide every facet of their operations, deeply ingrained in the fabric of each of their homes. Ashberry Healthcare is proud to operate with a family business ethos that is underpinned by sound corporate systems and professional management.

Care Provided by Engelberg Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Residential Care
  • For a maximum of 34 Service Users
  • Privately Owned
  • Care Offered
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Physiotherapy

Good to Know

  • Person in charge
  • Daniel Cash (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (34)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: No

Funding & Fees Guide for Engelberg Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,064 – £1,784
    • RESPITE Self-Funded Residential Care £1,330 – £2,230
  • Our Weekly Fee is based on the choice of bedroom and the personal care needs required. Before admission, a professional team member will assess to understand the support and care your loved one requires within the home. A personalised and tailored care plan will be created and monitored daily using our electronic care system. Included in Our Weekly Fee: Home staffed 24 hours a day Meals (breakfast, lunch & dinner), unlimited snacks and drinks Accommodation with bed & and bedding, towels, bedroom furniture, chair, curtains, lighting and individually controlled heating Laundering of bedding, towels, and personal clothing (except dry cleaning) Unrestricted use of communal areas Cleaning and decoration of rooms Maintenance of grounds and gardens Wi-Fi access Range of in-house activities and external outings (excluding admission fees, if applicable) Care and daily assistance in line with assessment. Prices quoted are based on permanent residency, per person per week for single occupancy. Prices are subject to an individual care needs assessment and the type of room and services chosen. Prices correct as of January 2025 but are subject to change. (these prices are only a guideline, please contact Engelberg to find out the exact price for your requirements)


  • (these prices are only a guideline, please contact Engelberg Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
Total of 44, showing 1-20
9.9

Engelberg Care Home has a Review Score of 9.9 (9.923) out of 10, based on 13 reviews in the last 2 years. Over all time Engelberg Care Home has 44 reviews.

Overall Experience

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Overall Experience  Overall Experience 5.0 out of 5

Mum moved to Engelberg after finding living at home difficult. I am impressed with the friendly caring staff who have helped mum settle in. Nothing seems to be too much trouble. She enjoys the daily activities and walks around the beautiful gardens. It's very comforting to know mum is being so well
cared for in a lovely environment.

Reply from Dan Cash, Home Manager at Engelberg Care Home

Many thanks for your kind words and positive review. It is appreciated by the whole team, and we are all so happy to see your mum has settled into life at Engelberg so well and is enjoying the facilities on offer.


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Overall Experience  Overall Experience 5.0 out of 5

The process for admission was prompt and efficient. The public areas are light, well maintained and comfortable. My mother's room is a good size with a pleasant view over the well maintained garden. We have been able to personalise her room with her own pictures.The care staff are responsive and kind
and sufficient in number to provide timely assistance. The range of activities, enthusiastically provided, is good with variety to suit all tastes. Catering is excellent with a range of freshly cooked meals served in a very pleasant dining room. Overall I have been impressed by the home and am very happy with the care offered to my mother. I would recommend Engelberg.

Reply from Dan Cash, Home Manager at Engelberg Care Home

Many thanks for your kind words and review. We are all very happy that Mum has settled in well and is enjoying staying at Engelberg. The team will be thrilled to know you are so pleased with the support given to Mum and that you would recommend us to others. Kind Regards. Dan.


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Overall Experience  Overall Experience 5.0 out of 5

From February 2024 when my sister first came to Engelberg from another home in Wolverhampton, I have no reason to complain. All her needs are cared for and in return, a lot of pressure has been lifted from my shoulders. The management and staff are very kind and helpful and nothing is too much trouble.

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Overall Experience  Overall Experience 5.0 out of 5

Mum has recently transferred to permanent residency at Engelberg having had a couple of respite stays. She is so settled it is almost unbelievable! She has benefited from the social and activity programme and looks forward to her times in the lounge with other residents and staff. The staff are fully
committed, caring and attentive to detail on an individual basis. We are as a family always made to feel welcome when we visit and kept informed of any issues of concern. Thank you to all the staff for your part in this.

Reply from Dan Cash, Home Manager at Engelberg Care Home

Many thanks for your review and kind words. The team really appreciate this. And we are all so happy that your Mum has settled in so well and enjoys living here at Engelberg. It's a real pleasure to see your Mum happy and well and give her the support that she needs. Regards


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Overall Experience  Overall Experience 5.0 out of 5

A lovely home with lovely staff, my dad has stayed here three times for respite and twice he asked to go back and stay, would recommend this home to anyone who is looking for a home for their relatives or for themselves. My dad was respected at all times and very well cared for.

Reply from Dan Cash, Home Manager at Engelberg Care Home

Many thanks for your review and kind words. The team are extremely grateful. It's always a pleasure to have your father come and stay with us and to know he enjoys it so much. We look forward to seeing him again next time. Regards


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Overall Experience  Overall Experience 5.0 out of 5

My father is a resident at Engelberg, moving there a month ago. For anyone moving to a care home for the first time, it is quite overwhelming at first. From the moment he arrived, the staff ensured he quickly felt like it was as much like home as possible. The management staff are excellent and make
sure that side of things is well managed. Communication is very good. The room is kept clean and dad’s needs are well considered. He is at 88 slow in moving having had a fall but he is still quite with it and is enjoying the activities each day and the occasional game of dominoes. Food is plentiful and there is a choice. A nurse visits the home each week and he has already had chiropody and his hair done! Everyone is friendly and the facilities are housed in nice big light communal rooms. He attended church before and therefore is pleased they have services each week in the home for those who want it. I have every confidence he is being very well looked after.

Reply from Dan Cash, Home Manager at Engelberg Care Home

Many thanks for your review and kind words. We are all so happy that your father has settled in well and is enjoying living here at Engelberg. It has been a pleasure getting to know him and helping him to settle. The team are extremely grateful for your kind words. Regards


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Overall Experience  Overall Experience 5.0 out of 5

My mum has been at Engelberg for 6 months and during that time she has received exceptional care and support. All of the staff are dedicated professionals who take the care, health and happiness of the residents personally. It genuinely always feels like home. My family and I always know she is well
looked after and we are confident that we will always be kept informed and involved in her care.

Reply from Dan Cash, Home Manager at Engelberg Care Home

Many thanks for your review and kind words. The team really appreciate your comments. It has been a real pleasure getting to know your mum and helping her with the assistance she needs and we are all so happy she has settled in so well. Regards


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Overall Experience  Overall Experience 5.0 out of 5

We are so grateful and impressed to the staff at Engelberg for ensuring that my father's respite stay went well. He has gone in for respite care several times over the past 3 years and each time it has been excellent. The nurses and carers are brilliant and always take the time to get to know my dad
and his sense of humour! Thanks also to the whole team - from the admin/managerial staff to the catering and last, but by no means least, the chaplaincy and activity coordinators; you have all helped to make my dad feel comfortable and at ease and also provided support and advice to my mum. This time we particularly enjoyed spending an afternoon in the garden with a picnic tea which also allowed my dad to watch two of his grandchildren playing in the sunshine. Thank you really isn't enough!

Reply from Dan Cash, Home Manager at Engelberg Care Home

Many thanks for your kind words and review. It is always a pleasure to have you father stay with us and provide the support he needs. The whole team always look forward to his stays with us and we look forward to seeing both your father and mother again soon.


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Overall Experience  Overall Experience 5.0 out of 5

My mother became a resident at Engelberg four months ago. At the time she realised that with increasing frailty and frequent falls she could no longer live safely by herself in her own home. She had known about Engelberg for many years because of connections with the local church and so was pleased
to have the opportunity to live there. I have been surprised just how quickly she has settled in and I am sure this is largely because of the hardworking staff who do so much to look after all the residents. They are very friendly and welcoming and seem to really enjoy their work. Communication with relatives is excellent and visiting at any reasonable time is no problem, so my mother still has lots of contact with her friends. If you know someone who needs residential care, Engelberg is one of the best.

Reply from Dan Cash, Home Manager at Engelberg Care Home

Many thanks for your kind words and review. It has been a real pleasure helping your Mum to settle in and offering her the support she needs. She has settled in well and quickly become part of the Engelberg family.


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Overall Experience  Overall Experience 5.0 out of 5

After having a two-week respite stay last year, Mum had no hesitation in booking another two weeks this year whilst I was away. A decline in her health meant that she was admitted to Engelberg straight from hospital and the respite ended up being for six weeks. She decided during the last week that
this was to become her permanent home. It was a very big decision to make and she has settled extremely well. She only has praise for all the staff, as all her needs are being met and she is never rushed. She enjoys all the meals and is grateful for everything everyone does for her as nothing is never too much trouble. She does look forward to the services on a Thursday and Sunday. I personally am extremely grateful to every single member of staff and their dedication towards all the residents, also I think the visit of an Advanced Nurse Practitioner every week is an extremely valuable part of the resident's care. May God bless you all.

Reply from Dan Cash, Home Manager at Engelberg Care Home

Many thanks for your kind words and review. We were all really happy when your mum chose to stay at Engelberg permanently and it's been a pleasure supporting your mum to settle in. She has really settled well and quickly become part of the family.


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Overall Experience  Overall Experience 5.0 out of 5

Since my aunty came to Engelberg we have found the staff to be kind, caring and respectful. They have helped my aunty and us as a family through some difficult times which is much appreciated. Everywhere is always spotlessly clean and a warm and welcoming atmosphere is to be found in this lovely home.

Reply from Dan Cash, Home Manager at Engelberg Care Home

Many thanks for your kind words and review. It has been a real pleasure supporting your aunty to settle in and the whole team really enjoyed supporting and the company of your aunty.


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Overall Experience  Overall Experience 5.0 out of 5

We were fortunate enough to secure a place at Engelberg for our dear old friend, who could no longer lead an independent life. It had been recommended to us by his solicitor, who'd visited a number of similar establishments in the course of his work; to his mind Engelberg could not be faulted and we
entirely agree. We have found the staff to be wholly committed to their elderly residents, providing them with a cheerful, happy atmosphere in a warm and comfortable environment. Our friend now feels part of a wider family and the yearning to return to his home, to his solitary existence, no longer appears to be his ultimate goal. He's become more relaxed, more settled and would like to remain at Engelberg where he waxes lyrical about his full English breakfast! A very big thank you to all the staff, who work so tirelessly to provide such excellent care. We are enormously grateful to you for making life worth living again for our dear old friend.

Reply from Dan Cash, Home Manager at Engelberg Care Home

Thank you for your kind words and review. It has been a real pleasure, for all the team, helping your dear friend settle in and get used to his new home. We are all happy to see the progress he is making, after physio, and it is a real joy to see how much he is enjoying his meals once again.


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Overall Experience  Overall Experience 5.0 out of 5

We have been so impressed with the care my father has received since moving to Engelberg in January. The staff are cheerful, professional and genuinely care for the residents that they look after. Nothing seems to be too much trouble, they take the time to have lengthy talks with him, they accompanied
him to a hospital appointment when work commitments prevented us from doing so and treat him like he was a member of their own family. He got to choose his own room, he has a choice of meals and there are activities every day which he enjoys. We cannot fault anything about this home and the care he receives. Our heartfelt thanks go to all the staff that work there for their kindness and dedication.

Reply from Dan Cash, Home Manager at Engelberg Care Home

Many thanks for your kind words and review. It is a real pleasure getting to know your dad and offering him the support he needs and I’m glad he is settling in well.


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Overall Experience  Overall Experience 5.0 out of 5

We visited for the first time and were overwhelmed by the friendly caring and thoughtful staff. Nothing was too much bother. I have never been in a care home where all of the staff were so happy. The level of care and dedication that they showed was jawdropping. I cannot thank them enough. They have
given my godmother a new lease of life and at the weekend I saw her back to her old self. Thank you isn't enough.

Reply from Daniel Cash, Home Manager at Engelberg Care Home

Many thanks for your kind words and review. We are so happy your Godmother has settled in and decided to make her stay permanent. We are all enjoying getting to know her and helping her with the settling in.


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Overall Experience  Overall Experience 5.0 out of 5

I have been most impressed by the kindness of all the team. The needs of the resident are their top priority and the professionalism of the team is impressive. Whatever time I visit, whenever I visit there is such a lovely vibrant, positive atmosphere and my friend who has recently moved in has settled
quickly and well and has decided to stay permanently.

Reply from Daniel Cash, Home Manager at Engelberg Care Home

Many thanks for your kind words and review. We are all extremely happy that your friend has enjoyed her respite stay and settled in well and has now decided to stay here permanently. We all look forward to getting to know her better over the coming weeks.


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Overall Experience  Overall Experience 5.0 out of 5

Following a move from another care home in February 2022, I feel my mother was warmly welcomed and settled fairly quickly into the Engelberg family. My mother, even by her own admission, is by no means a socialite but I have been impressed by how the staff engage with her in such a warm, friendly manner
and they always encourage her to join in with the daily activities on offer. I have witnessed firsthand how all the carers treat her respectfully and are attentive to her needs. I cannot praise the senior staff enough for keeping me so well informed about any health concerns or medical interventions they deem necessary and the compassionate and timely manner in which they are handled.

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Overall Experience  Overall Experience 4.0 out of 5

The home look after my family member well. She is as happy as can be considering her condition. They take her wishes into consideration. She eats well. The staff are always very friendly. Communication is good.

Reply from Daniel Cash, Home Manager at Engelberg Care Home

Many thanks for your kind review. We are happy your Aunt has settled in well and the Team really enjoy assisting her with the help that she needs. I will share your kind words with the Engelberg Team.


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Overall Experience  Overall Experience 5.0 out of 5

We found every member of staff that we had contact with went out of their way to make us and the resident feel listened to and cared for. This was our first contact with the care system and it came at a very difficult time during Covid. The resident had many challenging needs that we had struggled to
meet whilst having very little support so to find somewhere where we feel they understood what was needed and did everything in their power to help meet these needs and help us navigate the complex care system. Unfortunately, her stay was short but I feel she felt genuinely cared for and valued whilst at Engleberg and it gave us some much-needed respite. I only hope with her increasing care needs we can find a home with the same ethos as Engleberg.

Reply from Claire Picchi, Home Manager at Engelberg Care Home

Many thanks for your kind words; the staff will be really pleased they have been able to make a difference. We genuinely hope you both continue to get the same support going forward and if we can help you in the future please do not hesitate to get back in touch. Sending you all our very best wishes.


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Overall Experience  Overall Experience 5.0 out of 5

My aunt has been a resident at Engelberg for five months and has settled in well, although she is over 100-years old, she has very good mental capacity and tells me that she is content and appreciates the activities that are provided during the day, and she likes the choice of mixing with others or
staying in her room if she is tired. The food is good and the chef took the trouble to speak to her personally and enquire why she wasn’t eating much during a period when she lost her appetite. My aunt is a Christian and regularly attends services, though there is no pressure on her to do so. I would recommend that this residential home is seriously considered by anyone seeking a warm, comfortable and caring environment for their loved one.

Reply from Claire Picchi, Home Manager at Engelberg Care Home

Many thanks for your review, your kind words are much appreciated and the staff will be very happy to hear this. We are so glad that your aunt is happy and content, we love having her here.


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Overall Experience  Overall Experience 5.0 out of 5

We have found all the staff to be helpful and the care staff very caring. My relative has settled in very well and is happy with the care received. The regular staff are taking great care of him and I feel they genuinely care about his welfare which is very good to see. My dealings with the office,
senior care staff have all been very positive also. My father is very pleased with the food, which is small portions which suits him and served often, he actually has put a little bit of weight on which is good.

Reply from Daniel Cash, Home Manager at Engelberg Care Home

Many thanks for your review and kind words. We are all happy your father has settled in so well and decided to stay on a permanent basis.


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Current Review Score: 9.9 (9.923)

Overview of Review Score

The Review Score of 9.9 (9.923) out of 10 for Engelberg Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.923 for Engelberg Care Home is calculated as follows: ( (143 Excellents x 5) + (12 Goods x 4) ) ÷ 155 Ratings = 4.923

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Engelberg Care Home is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 34 registered maximum number of service users is 6.8, which has been reached with 13 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

1 Bed Vacancy

posted 02 Mar 2025

We have places available. Please contact us for further details.


Awards / Recognitions (0)

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Meet the Team (5)

Dan

Dan Cash

Job Title: Manager

Joined: 2017

The manager at Engelberg Care Home is Daniel Cash, who has worked in residential care for 12 years and has been working at Engelberg for the past 7. Daniel is passionate about delivering the very best in care to every single resident and encourages the wonderful team at Engelberg to focus on bringing empathy and dignity into every aspect of the care they deliver.


Sally

Sally Lloyd

Job Title: Deputy Manager

Deputy Manager at Engelberg, Sally has gone through an inspiring journey from personal caregiving to leadership which reflects her unwavering commitment to resident well-being. Sally has a passion for creating joyful moments, fostering a supportive team environment, and maintaining the highest standards of care.


Sue

Sue

Job Title: Chaplain

Joined: 2018

Meet Sue, the devoted Chaplain at Engelberg, a cherished member of the Ashberry Care Homes family in Wolverhampton. For six years, she's brought boundless compassion, leading worship services, offering one-on-one support, and providing solace to residents and families alike. Sue's unwavering dedication and compassionate spirit make her an invaluable asset to the Engelberg community, embodying the ethos of care and kindness that defines Ashberry Care Homes.


Karyn

Karyn

Job Title: Well-being coordinator

Joined: 2023

Karyn, the Wellbeing Coordinator, has been an invaluable member of the team for the past year. With her passion for enhancing the lives of our residents, she consistently delivers engaging activities that promote happiness and fulfilment. One of her standout initiatives is introducing animal therapy sessions, where she brings in her beloved guinea pig to interact with the residents. Karyn's commitment to creating meaningful experiences fosters a warm and supportive community atmosphere, enriching the lives of Engelberg residents each day.


Francesco

Francesco

Job Title: Head Chef

Joined: 2018

Meet the esteemed Head Chef, who has been a culinary cornerstone at Engelberg for six years. With an impressive 25 years of experience in the catering industry, including owning and operating his own restaurant, his expertise shines through in every dish he creates. Passionate about his craft, he infuses every meal with creativity, flavour, and care, ensuring that residents enjoy delicious and nutritious dining experiences every day. His love for his job is evident in the meticulous attention to detail he brings to the kitchen, as well as in the smiles of satisfaction on the faces of those he serves. As a key member of the team, his dedication to culinary excellence enhances the overall quality of life for the residents, making mealtime a highlight of their day.


Frequently Asked Questions about Engelberg Care Home

What types of Care is Engelberg Care Home registered for?

Older Person Care, Dementia, Respite Care & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Engelberg Care Home provide?

Convalescent Care, Physiotherapy & Own GP if required are other types of care provided.

How many Rooms does Engelberg Care Home have?

There are 34 Single Rooms.

What are the Facilities & Services at Engelberg Care Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Engelberg Care Home to the centre of Wolverhampton?

1.6 mile(s) as the crow flies, distance by road may be significantly further.