Engelberg Care Home

Ash Hill, Compton, Wolverhampton WV3 9DR
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9.9 44 Reviews
  • Engelberg Care Home, Wolverhampton
Engelberg, where residents' individual needs are prioritised to ensure their utmost comfort and happiness, offering residential care and pre-bookable respite care. Situated within the tranquil surroundings of Ash Hill in Compton, the home provides a warm and familiar environment. With 34 modern bedrooms, each room is equipped with a 24/7 call button for added peace of mind, and lift access is available to the first floor.

Engelberg is distinguished by its warm, friendly, and homely atmosphere. Residents can look forward to regular outings and events, as well as a vibrant activity calendar. This includes exercise classes, arts and crafts, music sessions, and more. The beautiful gardens provide opportunities for relaxation or hands-on engagement, while on-site amenities such as a hair salon and reflexology further contribute to residents' comfort and well-being.

As part of the Ashberry network, spanning across England and Wales, they prioritise the well-being of residents and their families above all else. Their core values — loyalty, integrity, and compassion — guide every facet of their operations, deeply ingrained in the fabric of each of their homes. Ashberry Healthcare is proud to operate with a family business ethos that is underpinned by sound corporate systems and professional management.

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Care Provided by Engelberg Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Residential Care
  • For a maximum of 34 Service Users
  • Privately Owned
  • Care Offered
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Physiotherapy

Good to Know

  • Person in charge
  • Daniel Cash (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (34)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: No

Funding & Fees Guide for Engelberg Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,064 – £1,784
    • RESPITE Self-Funded Residential Care £1,330 – £2,230

  • Our Weekly Fee is based on the choice of bedroom and the personal care needs required. Before admission, a professional team member will assess to understand the support and care your loved one requires within the home. A personalised and tailored care plan will be created and monitored daily using our electronic care system. Included in Our Weekly Fee: Home staffed 24 hours a day Meals (breakfast, lunch & dinner), unlimited snacks and drinks Accommodation with bed & and bedding, towels, bedroom furniture, chair, curtains, lighting and individually controlled heating Laundering of bedding, towels, and personal clothing (except dry cleaning) Unrestricted use of communal areas Cleaning and decoration of rooms Maintenance of grounds and gardens Wi-Fi access Range of in-house activities and external outings (excluding admission fees, if applicable) Care and daily assistance in line with assessment. Prices quoted are based on permanent residency, per person per week for single occupancy. Prices are subject to an individual care needs assessment and the type of room and services chosen. Prices correct as of January 2025 but are subject to change. (these prices are only a guideline, please contact Engelberg to find out the exact price for your requirements)
  • (these prices are only a guideline, please contact Engelberg Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Engelberg Care Home Reviews (44)

Total of 44, showing 21-40
9.9

Engelberg Care Home has a Review Score of 9.9 (9.923) out of 10, based on 13 reviews in the last 2 years. Over all time Engelberg Care Home has 44 reviews.

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Review from Paul M (Son of Resident) published on 20 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Unable to comment fully on experience due to Covid restrictions. Not being able to enter the building except for visiting room.
Mom seems to have settled quite quickly and seems to be happy with the care she is receiving.
Any queries we have had have been addressed promptly by the staff.

Reply from Daniel Cash, Home Manager at Engelberg Care Home

Many thanks for your review, and we are happy to see your Mum has settled in so well and is considering a permanent stay.


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Review from Laura (Daughter of Resident) published on 27 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This is the 1st time my father has had to go to a home for respite, there was no real-time to plan as he went in due to his wife going to hospital as an emergency. Staff were friendly and supportive especially as visiting was restricted due to covid. For my father, the fact the home has strong church
links was a great comfort to him. He is a very proud man and the staff ensured his dignity was always maintained. While there, he informed me he felt very at ease and care staff were very knowledgeable and always happy to help him. There were social activities for him to take part in if he wanted to. Management were very efficient and kept us updated throughout his stay. Although this seemed like a very uneasy time for my dad the whole experience and stay was made easier by the excellent care he received.

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Review from Andrew C (Son of Resident) published on 4 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been at Engelberg now for 6 weeks. Due to the Corona Virus pandemic, she spent the first two weeks in quarantine; she has subsequently moved into her own room. Although Mom's been in the home a relatively short period of time, it's become clear that the care and attention she is receiving
currently is very good to outstanding. Obviously, Mom's had to make adjustments following what, for many, is undoubtedly a big upheaval, but it's clear she is now beginning to settle in really well. The staff are both friendly and afford residents a good deal of respect. The organised daily activities are a revelation and superb. Both my bother and I like to have 'hands-on' involvement with Mom's care and, to this end, are in contact with the home regularly. I feel we have a very good relationship with the management and staff, any issues raised being dealt with immediately and in a professional and friendly manner. I rate Engelberg very highly.

Reply from Daniel Cash, Home Manager at Engelberg Care Home

Many thanks for your review and kind words. We are all extremely happy that your Mum is settling in well and making new friends and how well she coped with the quarantine period. We are all looking forward to supporting her in the future.


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Review from Christine W (Niece of Resident) published on 2 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My very elderly uncle, who had been living independently with no apparent health problems, fell ill in the summer, during the COVID-19 pandemic. It was apparent that he could not continue living alone, but we, his relatives, were not familiar with any local care homes, nor were we able to inspect any,
as they were all closed to visitors. I am so thankful that a neighbour of my Uncle recommended Engelberg in the warmest terms and that the home had a room available. The admission process was handled swiftly, without fuss, and my uncle has settled in well. He loves the food and, although a shy and retiring man, joins in all the activities. He is full of praise for the kindness of the staff, whom I also find to be genuinely concerned for my uncle’s welfare and willing to answer, fully and openly, any questions I may have.

Reply from Daniel Cash, Home Manager at Engelberg Care Home

Many thanks for your review and kind words. We are extremely happy that your uncle has settled in so well and enjoying himself. He has already made friends with fellow residents and staff alike and it has been a pleasure for all of us to be able to support him.


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Review from I P (Son of Resident) published on 22 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been at Engelberg for 6 years and has always been happy and well looked after. The staff are friendly and caring and it has really helped my mum that there is continuity of staffing with many long-serving staff who have got to know her well. This applies to all of the team, not just the care
staff but also for example: kitchen staff coming out to ask residents if they enjoyed their food; maintenance staff helping with issues with TV, phone & broadband; cleaning staff being friendly and helping with things in the room. The kitchenette is useful for entertaining visitors and it means I can bring food for us to share when I visit. My mum enjoys the extensive schedule of activities and the numerous seasonal and commemorative events throughout the year, such as the recent street party for VE Day. Engelberg is always welcoming to family and friends and communicates well with relatives including regular relatives meetings to give information and listen to feedback.

Reply from Carole Sondhi, Deputy Home Manager at Engelberg Care Home

Thank you for your review and kind words. We have a good staff team and it’s nice to see your comments for them. We are all happy your mum is a lot better.


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Review from Sallie B (Friend of Resident) published on 22 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff are extremely friendly and the care they give is excellent. They are always very approachable and willing to keep us updated on our friend's care. I've been very impressed with the way you have handled the COVID-19 crisis.

Reply from Carole Sondhi, Deputy Home Manager at Engelberg Care Home

Thank you for kind review. All the staff appreciate your kind words.


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Review from J S (Daughter of Resident) published on 22 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum moved into Engelberg just before COVID lockdown happened in March and I can not praise the staff for their care, dedication and compassion that they have given to both the residents and their families during this difficult time. They have continued with activities, introduced social media and video
links to ensure that we are always able to be in contact and most recently organising garden visits for us. Mum is extremely happy here, all her needs are always met, nothing is too much trouble. Very caring staff and I am kept fully informed of everything. I would certainly recommend Engelberg.

Reply from Carole Sondhi, Deputy Home Manager at Engelberg Care Home

Thank you for your lovely review and kind words for the staff, we appreciate all comments from all relatives and residents. Your mum has settled in really well, smiling all the time.


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Review from Richard C (Nephew of Resident) published on 22 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt has settled very well at the home and tells us she is quite happy - although still misses her own flat as you would expect. She has a nice bedroom with a garden view, similar to the flat she left. The staff were very welcoming and have looked after her very well and are always encouraging her
to join in activities that she enjoys. Due to COVID-19 we have been unable to visit regularly but when we telephone the staff are always very helpful and have allowed us to see my aunt through the window or at a distance in the garden.
She always tells us the food is very good and is coming down to eat in the dining room and looks better for regular meals.
Overall we are happy with the care she is receiving.

Reply from Carole Sondhi, Deputy Home Manager at Engelberg Care Home

Thank you for your review and kind words, your Aunt is settling in well and is enjoying the activities each day.


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Review from Ann S (Daughter of Resident) published on 22 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Engelberg since October 2018. At all times she has been extremely well looked after. The care from all the staff during lockdown has been exceptional. Not only have they cared for her physical needs but also her emotional ones too. They have ensured that I have been
regularly informed about her welfare and the genuine care I receive whenever I telephone has given me peace of mind that mom is still receiving the best care she can have.
Activities have continued, albeit differently, and the regular postings on FaceBook have enabled the whole family to know about her daily life. I would, and have, recommended Engelberg to anyone - a truly caring community that treats all with the respect they deserve regardless of their physical or mental health.

Reply from Carole Sondhi, Deputy Home Manager at Engelberg Care Home

Thank you for your lovely review, your support has helped us come through this hard time during COVID-19.


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Review from David S (Son-in-law of Resident) published on 10 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

In our opinion, the care of the residents at Engelberg has always been very good, but all of the staff should be commended for how they have coped in the extremely difficult situation created by Covid-19. Despite the terrible problems the virus has created and illness among staff and residents, the
care has continued to be exemplary. Every attempt has been made to keep relatives in touch with their loved ones and communication from the home to relatives has also been good. Recent arrangements to create safe opportunities for relatives to visit the residents in the garden has been extremely well organised with the safety of everyone being paramount.
Thanks for all that you do for our loved ones.

Reply from Daniel Cash, Home Manager at Engelberg Care Home

Many thanks for your kind review and words. The staff really enjoy reading your feedback and we all agree that it has been a pleasure looking after our residents through this difficult time.


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Review from Lorraine J (Daughter of Resident) published on 10 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home has protected the residents very well during the covid period. It has been a challenging time, and they have made the appropriate changes to keep the residents safe and entertained. My mum always appears happy and respects all the staff. They treat her as an individual and communicate
so well with her.

Reply from Daniel Cash, Home Manager at Engelberg Care Home

Many thanks for your kind review and for the extra support and guidance you have given us through this difficult time. It’s a pleasure to give your mum the assistance she needs.


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Review from P W (Daughter of Resident) published on 10 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad has been well looked after since he became a resident last November. In these difficult times, I know he is safe and shielded from all that's going on around the home, which I know he would find it impossible to deal with. Staff are always pleasant when I visit or phone and show a lot of compassion
towards Dad. He really enjoys his meals and staff encourage him to contribute to activities through his love of singing.

Reply from Daniel Cash, Home Manager at Engelberg Care Home

Many thanks for your kind review. It has been a pleasure getting to know your father and we are all glad he has settled in so well.


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Review from Richard V (Son of Resident) published on 8 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been extremely happy with the care provided for my father in current extremely difficult circumstances. He is happy in Engelberg, the people working there are on the whole very caring, especially the senior carers.
I have been kept fully up to date on my Dad's condition, and where he has had
a fall, I have been immediately contacted and advised of this and his condition.

Reply from Daniel Cash, Home Manager at Engelberg Care Home

Many thanks for your kind review. The team have enjoyed getting to know your father and are happy he has settled in at Engelberg.


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Review from Alison B (Daughter of Resident) published on 8 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been in Engelberg for 8-months, and I cannot praise the care he has received more highly. The staff are caring, dedicated, professional and compassionate. Particularly in the last few months with the Covid 19 outbreak, they have gone above the duty of care both physically and emotionally
to keep both residents and staff safe and well and maintain they're well being.
Increased use of social media through video links and the Facebook site have kept residents and relatives in touch with each other. Increased craft/activities have been provided while relatives have been unable to visit. More recently a gazebo was set up for socially distanced garden visits. The home quickly put measures in place for sanitising and socially distancing. They also initiated testing before the government made this freely possible.
On a personal level, the staff took up my father’s trousers, arranged a video message for my brother’s birthday and arranged tea in his room so he could watch tennis.

Reply from Daniel Cash, Home Manager at Engelberg Care Home

Many thanks for your kind review. The team have been happy to help through this difficult time and are glad your father has settled in well.


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Review from Judith M (Resident) published on 14 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After viewing several homes I chose Engelberg, I now know it was an excellent choice as I was welcomed in before I had hardly moved in.
I am extremely lucky and happy.

Reply from Daniel Cash, Home Manager at Engelberg Care Home

Many thanks for your kind review and words. We feel lucky having so many great residents to support. We are glad you enjoy it.


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Review from Betty W (Resident) assisted by family/friend published on 5 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been here now for 20 weeks and settled in well and made a lot of new friends which includes residents and staff.

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Review from V H (Resident) published on 14 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Engelberg has a friendly, homely atmosphere, rooms are clean and comfortable. Meals are varied and well cooked and nicely presented with always a choice of menu. Staff are caring and always find time to listen to you and share a laugh (or tear!), and most important, residents are not regimented!

Reply from Daniel Cash, Home Manager at Engelberg Care Home

Many thanks for your recent review. Both myself and the team are extremely happy you are enjoying living at Engelberg and it has been a pleasure helping you where needed.


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Review from Raymond S (Resident) published on 4 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very well looked after. Staff are excellent.

Reply from Daniel Cash, Home Manager at Engelberg Care Home

Many thanks for your kind review. Myself and the team are extremely happy that you have settled in well and are enjoying life at Engelberg.


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Review from H B (Daughter of Resident) published on 18 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum had to go into a home after a fall. My expectations were that Mum's last years would be tolerable. Engelberg has surpassed my dreams. Mum has settled in quickly and enjoys the activities and comfort. The gardens are well laid out with lots of seating to enjoy the sunshine. The staff are friendly
with endless patience and care. I am so pleased that Mum is in a safe place.

Reply from Daniel Cash, Home Manager at Engelberg Care Home

Many thanks for the complimentary review. Myself and the team are really pleased that your Mum has settled in well and is enjoying living with us here at Engelberg.


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Review from S O (Goddaughter of Resident) published on 9 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home is lovely. Since she came last year she is so happy and at home here.
All the staff are friendly and caring and go the extra mile.
I come every week and to the coffee morning and I am always made welcome.
Great home.

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Current Review Score: 9.9 (9.923)

Overview of Review Score

The Review Score of 9.9 (9.923) out of 10 for Engelberg Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.923 for Engelberg Care Home is calculated as follows: ( (143 Excellents x 5) + (12 Goods x 4) ) ÷ 155 Ratings = 4.923

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Engelberg Care Home is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 34 registered maximum number of service users is 6.8, which has been reached with 13 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

1 Bed Vacancy

posted 02 Mar 2025

We have places available. Please contact us for further details.


Awards / Recognitions (0)

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Meet the Team (5)

Dan

Dan Cash

Job Title: Manager

Joined: 2017

The manager at Engelberg Care Home is Daniel Cash, who has worked in residential care for 12 years and has been working at Engelberg for the past 7. Daniel is passionate about delivering the very best in care to every single resident and encourages the wonderful team at Engelberg to focus on bringing empathy and dignity into every aspect of the care they deliver.


Sally

Sally Lloyd

Job Title: Deputy Manager

Deputy Manager at Engelberg, Sally has gone through an inspiring journey from personal caregiving to leadership which reflects her unwavering commitment to resident well-being. Sally has a passion for creating joyful moments, fostering a supportive team environment, and maintaining the highest standards of care.


Sue

Sue

Job Title: Chaplain

Joined: 2018

Meet Sue, the devoted Chaplain at Engelberg, a cherished member of the Ashberry Care Homes family in Wolverhampton. For six years, she's brought boundless compassion, leading worship services, offering one-on-one support, and providing solace to residents and families alike. Sue's unwavering dedication and compassionate spirit make her an invaluable asset to the Engelberg community, embodying the ethos of care and kindness that defines Ashberry Care Homes.


Karyn

Karyn

Job Title: Well-being coordinator

Joined: 2023

Karyn, the Wellbeing Coordinator, has been an invaluable member of the team for the past year. With her passion for enhancing the lives of our residents, she consistently delivers engaging activities that promote happiness and fulfilment. One of her standout initiatives is introducing animal therapy sessions, where she brings in her beloved guinea pig to interact with the residents. Karyn's commitment to creating meaningful experiences fosters a warm and supportive community atmosphere, enriching the lives of Engelberg residents each day.


Francesco

Francesco

Job Title: Head Chef

Joined: 2018

Meet the esteemed Head Chef, who has been a culinary cornerstone at Engelberg for six years. With an impressive 25 years of experience in the catering industry, including owning and operating his own restaurant, his expertise shines through in every dish he creates. Passionate about his craft, he infuses every meal with creativity, flavour, and care, ensuring that residents enjoy delicious and nutritious dining experiences every day. His love for his job is evident in the meticulous attention to detail he brings to the kitchen, as well as in the smiles of satisfaction on the faces of those he serves. As a key member of the team, his dedication to culinary excellence enhances the overall quality of life for the residents, making mealtime a highlight of their day.