It genuinely always feels like home. My family and I always know she is well looked after
Ruth T (Daughter of Resident)
The staff are fully committed, caring and attentive to detail on an individual basis.
Phil W (Son of Resident)
If you know someone who needs residential care, Engelberg is one of the best.
Richard K (Son of Resident)
Our Weekly Fee is based on the choice of bedroom and the personal care needs required. Before admission, a professional team member will assess to understand the support and care your loved one requires within the home. A personalised and tailored care plan will be created and monitored daily using our electronic care system. Included in Our Weekly Fee: Home staffed 24 hours a day Meals (breakfast, lunch & dinner), unlimited snacks and drinks Accommodation with bed & and bedding, towels, bedroom furniture, chair, curtains, lighting and individually controlled heating Laundering of bedding, towels, and personal clothing (except dry cleaning) Unrestricted use of communal areas Cleaning and decoration of rooms Maintenance of grounds and gardens Wi-Fi access Range of in-house activities and external outings (excluding admission fees, if applicable) Care and daily assistance in line with assessment. Prices quoted are based on permanent residency, per person per week for single occupancy. Prices are subject to an individual care needs assessment and the type of room and services chosen. Prices correct as of January 2025 but are subject to change. (these prices are only a guideline, please contact Engelberg to find out the exact price for your requirements)
Engelberg Care Home has a Review Score of 9.9 (9.923) out of 10, based on 13 reviews in the last 2 years. Over all time Engelberg Care Home has 44 reviews.
Review from W A (Friend of Resident) published on 7 June 2017
Submitted via Postal Card •
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Care / Support
Cleanliness
Treated with Dignity
Food & Drink
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Safety / Security
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Value for Money
Review from Claire H (Relative of Resident) published on 2 June 2017
Submitted via Postal Card •
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Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
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Value for Money
Review from A M O (Friend of Resident) published on 1 June 2017
Submitted via Postal Card •
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Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Peter T (Son of Resident) published on 20 July 2015
Submitted via Website •
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Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
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Value for Money
The Review Score of 9.9 (9.923) out of 10 for Engelberg Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 13 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.923 for Engelberg Care Home is calculated as follows: ( (143 Excellents x 5) + (12 Goods x 4) ) ÷ 155 Ratings = 4.923
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Engelberg Care Home is based on 13 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 34 registered maximum number of service users is 6.8, which has been reached with 13 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest Reportposted 02 Mar 2025
We have places available. Please contact us for further details.
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Job Title: Manager
Joined: 2017
The manager at Engelberg Care Home is Daniel Cash, who has worked in residential care for 12 years and has been working at Engelberg for the past 7. Daniel is passionate about delivering the very best in care to every single resident and encourages the wonderful team at Engelberg to focus on bringing empathy and dignity into every aspect of the care they deliver.
Job Title: Deputy Manager
Deputy Manager at Engelberg, Sally has gone through an inspiring journey from personal caregiving to leadership which reflects her unwavering commitment to resident well-being. Sally has a passion for creating joyful moments, fostering a supportive team environment, and maintaining the highest standards of care.
Job Title: Chaplain
Joined: 2018
Meet Sue, the devoted Chaplain at Engelberg, a cherished member of the Ashberry Care Homes family in Wolverhampton. For six years, she's brought boundless compassion, leading worship services, offering one-on-one support, and providing solace to residents and families alike. Sue's unwavering dedication and compassionate spirit make her an invaluable asset to the Engelberg community, embodying the ethos of care and kindness that defines Ashberry Care Homes.
Job Title: Well-being coordinator
Joined: 2023
Karyn, the Wellbeing Coordinator, has been an invaluable member of the team for the past year. With her passion for enhancing the lives of our residents, she consistently delivers engaging activities that promote happiness and fulfilment. One of her standout initiatives is introducing animal therapy sessions, where she brings in her beloved guinea pig to interact with the residents. Karyn's commitment to creating meaningful experiences fosters a warm and supportive community atmosphere, enriching the lives of Engelberg residents each day.
Job Title: Head Chef
Joined: 2018
Meet the esteemed Head Chef, who has been a culinary cornerstone at Engelberg for six years. With an impressive 25 years of experience in the catering industry, including owning and operating his own restaurant, his expertise shines through in every dish he creates. Passionate about his craft, he infuses every meal with creativity, flavour, and care, ensuring that residents enjoy delicious and nutritious dining experiences every day. His love for his job is evident in the meticulous attention to detail he brings to the kitchen, as well as in the smiles of satisfaction on the faces of those he serves. As a key member of the team, his dedication to culinary excellence enhances the overall quality of life for the residents, making mealtime a highlight of their day.