Primrose Hill Nursing Home

99a Old Fallings Lane, Fallings Park, Wolverhampton WV10 8BJ
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9.7 29 Reviews
  • Primrose Hill Nursing Home, Wolverhampton
Primrose Hill Nursing Home comprises three units, each designed to provide specialist care and support for those people living dementia, complex nursing needs and those people requiring end of life care and support. To compliment the name of the home, each unit has been named after a much loved and unique flower -‘Forget Me Not’ Lane, ‘Penny Lane’ and ‘Red Rose’ Lane- depicting the three colours of the Union Jack. The home has been designed with careful thought and consideration given to Service Users’ specific needs, comfort and safety while retaining the features of an aesthetically pleasing, welcoming, homely and warm environment.

They continue to embrace the cherished principles enshrined in the company’s philosophy, which has served them so well over the years and been the cornerstone of their success, so far: To provide a high standard of quality care in a homely environment, reflecting an ethos of respect for people by treating them with dignity and ensuring their right to privacy, safety and security are maintained.

‘Forget Me Not’ Lane (13 bedded Specialist Dementia Unit)
'Penny Lane' (22 bedded complex nursing needs unit)
‘Red Rose’ Lane (15 bedded unit)

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Care Provided by Primrose Hill Nursing Home

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 50 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alzheimer's
  • Anorexia/Bulimia/Self Harming
  • Asperger Syndrome
  • Autism/ASD
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Profound & Multiple Learning Disabilities
  • Schizophrenia
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Beckie Greaves (Home Manager)
  • Admission Criteria
    • Our admission policy ensures that every prospective resident receives a thorough and personalised pre-admission assessment to determine whether we can meet their needs safely and competently. We involve the individual, their family, and any relevant professionals in this process, aiming to provide clear, accessible information so they can make an informed choice about moving into the care home. Key steps in our process: Initial Enquiry: We log all enquiries, provide an information pack, and invite the prospective resident to visit the home. Pre-Admission Assessment: We assess physical, psychological, and social needs, ensuring any necessary equipment or specialist care can be arranged before admission. Capacity and Consent: We follow the Mental Capacity Act, ensuring the individual consents to the process or that decisions are made in their best interests if needed. Financial and Legal Clarity: Funding arrangements (private, social care, or NHS-funded) are confirmed upfront, and legal agreements are put in place before admission. On Admission: The resident is welcomed, introduced to staff, and supported to settle in. Key risk assessments (such as falls and evacuation plans) are completed within 12 hours, and personalised care plans are finalised within the first week. Ongoing Review: A formal review is held within 28 days to ensure the placement is suitable and to gather feedback on the resident’s experience. Our approach is person-centred, aiming to make the transition into the home as smooth, informed, and supportive as possible. We also conduct regular audits to maintain high standards and ensure all legal and regulatory requirements are met.
    • Ages 65+
  • Room Information
    • Single Rooms (50)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2018
    • Number of floors: 3

Funding & Fees Guide for Primrose Hill Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Nursing Care £1,400 – £1,600
  • (these prices are only a guideline, please contact Primrose Hill Nursing Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • The team value the importance of visitors in the lives of residents and fully support their right to maintain contact with family, friends, and loved ones. The visitors policy ensures that visits are welcomed, safe, and respectful of each resident’s personal wishes.


    Key points of the policy:


    Open Visiting: Visitors are welcome at any time, unless a resident personally requests limited visits or there is an outbreak of infection, in which case the home will follow health and safety guidance.


    Resident Choice: Each resident can decide who they want to see, and this choice will be recorded in their care plan. If a resident lacks the capacity to make this decision, the Mental Capacity Act will guide the process to ensure visits still support their best interests.


    Visitor Registration: All visitors must sign in and out at reception and follow any health and safety procedures in place.


    Privacy and Respect: Residents have the right to refuse visitors, and this will always be respected. Visitors will not be allowed into other residents’ rooms without express permission.


    Food and Personal Items: Any food or personal items brought in for a resident must be declared to staff to ensure safety and dietary needs are considered.


    Infection Control: Visitors who feel unwell, especially with symptoms of transmissible infections (such as flu, COVID-19, or norovirus), are asked to postpone their visit until they are well.


    Conflict and Safeguarding: If a visitor’s behaviour poses a risk to residents, staff, or the home environment, management will intervene. In serious cases, visits may be restricted or conditions imposed, with advice from the Safeguarding Team if necessary.


    Outbreak Management: In the event of a public health incident, the home will follow local and national guidance, offering alternatives like video calls or window visits if needed.


    Feedback and Complaints: Visitors are encouraged to provide feedback and raise any concerns, which will be handled through the Complaints, Suggestions and Compliments Policy.


    Our goal is to make every visit a positive, safe, and supportive experience for all.


  • Parking

  • Parking available


Primrose Hill Nursing Home Reviews (29)

Total of 29, showing 1-20
9.7

Primrose Hill Nursing Home has a Review Score of 9.7 (9.673) out of 10, based on 14 reviews in the last 2 years. Over all time Primrose Hill Nursing Home has 29 reviews.

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Review from C H (Granddaughter of Resident) published on 1 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I couldn't fault the care that was given to my Nan. The manager and the team were amazing. They helped my Nan maintain her dignity and made her comfortable at a time when she needed it the most. Communication from staff was excellent and reassuring for us as a family. Thank you so much!

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Review from Vicki C (Daughter of Resident) published on 21 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot fault the care my mom receives at Primrose Hill from management, carers, domestics, activity team , kitchen staff and anyone else I have missed. My mom unfortunately can be very hard work and a lot of the time needs close monitoring. I am kept informed with any ongoing issues and am listened
to with issues I have. When settled and having an easier time mom likes to join in with the activities and when not know she makes the carers smile in her own ways.
Her room is lovely and always clean as is her clothing and bedding.
Thankyou to all the staff for your continued support with moms care.

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Review from D G (Father of Resident) published on 21 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad was welcomed they with opened arm and he loves it they
They are brilliant and the staff are amazing they is lots of activities and they are always happy to help
My dad has come on since he has been they

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Review from Chris P (Daughter of Resident) published on 13 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mom was placed at primrose hill as an emergency for 7 weeks. She struggled for the first week, but with the care and patience of the staff she settled down and enjoyed her time there, having little jokes with the staff. She enjoyed her time on Red Rose Lane, the food was excellent, the carers, nurses,
laundry, receptionists were excellent and lovely. A very friendly place, made to feel at home. Nothing was too much trouble.

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Review from A F (Daughter of Resident) published on 21 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Primrose Hill Nursing Home are so caring and loving towards my mother. They keep us informed and up to date with any health issues. Having had experience of several care homes, this is by far the best.

Reply from Beckie Greaves, Registered Manager at Primrose Hill Nursing Home

Thank you so much for your kind words. It is a pleasure and a privilege to be able to be part of your mom's journey.


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Review from Kay M (Daughter of Resident) published on 16 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mom was at Primrose for 3 and a half years. She had been in 4 homes before coming to Primrose and this was by far the best. My mom was cared for impeccably and the staff treated her like family. Unfortunately, my mom passed away in November and I can not praise the staff enough, from nurses to staff
to domestics to the activities team who came in and played music to her while the family took a moment away. The end-of-life care was out of this world and I will never be able to thank them enough. The management team were there throughout the entire time and never left our side. The last few days of Mom's life were the best possible days and she most definitely had the most comfortable and peaceful death possible.

Reply from Beckie Greaves, Registered Manager at Primrose Hill Nursing Home

It was an honour and a pleasure to be a part of your mom's journey whilst she was here at Primrose Hill. I am so pleased that your mom and your family had the most pleasant experience possible during this sad time. Kind Regards, Registered Manager


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Review from Karen S (Daughter of Resident) published on 29 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been a resident since June 2022 and I couldn't feel more blessed that he is in the best care home to meet his needs. The carers are the most amazing people and show so much care and compassion towards my dad. They always make me and my mum feel very welcome, nothing is too much trouble and
they treat me and my mum with the same respect they give my dad. I am very grateful to each and every carer and nurse who provide my dad with a caring environment surrounded by special people who look after him whilst we can't be there with him. It is heartbreaking for my dad not to live in his own home anymore but Primrose has become a perfect home for him to settle into and be surrounded by people who are truly worth their weight in gold. Thank you for wrapping him up in your care and devotion. Words will never be enough.

Reply from Beckie Greaves, Registered Manager at Primrose Hill Nursing Home

Thank you for your kind words. Thank you for trusting us with your dad, it is an absolute honour to be a part of his and your journey.


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Review from C L (Stepfather of Resident) published on 27 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Always a pleasant atmosphere, the staff are all caring and look after the residents with respect and kindness and are always friendly to them and are always friendly with the visitors. Highly recommend Primrose Hill.

Reply from Beckie Greaves, Registered Manager at Primrose Hill Nursing Home

Thank you for your kind words, it is wonderful to receive such lovely feedback, as you know, we strive to provide our residents and their loved ones with a homely environment and family-friendly feel and it is wonderful to see that we are achieving this daily.


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Review from Becky P (Relative of Resident) published on 19 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I found the whole experience of looking for a suitable care home for my relative very daunting, but once I met the manager and her team my mind was put at ease straight away. The manager is very informative and clearly has a passion for her clients and staff. The dementia unit is fabulous. My relative
takes part in so many activities and is stimulated daily. The home arranges fun days for the residents and families to take part in regularly. The staff are very compassionate and caring and nothing is too much trouble for them. After viewing many awful homes, we are so glad to have found this one as we are all now finally settled as a family.

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Review from B G (Husband of Resident) published on 23 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is lovely and clean and tidy. The care my wife has is excellent, you only have to say something and it's done. The food is excellent, very nourishing. I have even been offered food. Activities are fantastic and very involving. I don't know how the staff do all that they do, they are amazing.
The manager is always around and engages with everyone, she always has a laugh and joke with me.

Reply from Beckie Greaves, Registered Manager at Primrose Hill Nursing Home

Thank you for your kind words, we so enjoy having our interactions with you when you come to the home. Thank you for trusting us with your amazing wife, it is an absolute pleasure to be a part of her journey.


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Review from Darren B (Husband of Resident) published on 22 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has been here for the past 18 months on Red Rose, and what I can say is that the staff go over and above in what they do as carers, they are polite and very caring to my wife and to the other residents (as I visit my wife nearly every single day) I see how hard they all work on a regular basis.
The facilities are clean and tidy and well kept by all the domestics, my wife's needs are met and she is well looked after.
When I have had any issues they have been addressed quickly and efficiently by staff or by management. I cannot praise the manager enough for how hard she works in keeping this care home. The staff are very considerate in asking how I am and if I need anything, there is nothing ever too much trouble for them including the manager. We are fortunate to have a care home like this.

Reply from Beckie Greaves, Registered Manager at Primrose Hill Nursing Home

Thank you for the feedback, we are honoured to be able to have your wife in our care and be a part of her journey. Your kind words will be passed to the staff, which I know they will appreciate. Your observation on the company standards are a testament to the staff that work here and the standards that we hold dear. As a team we enjoy your visits as much as your wife does and we cannot thank you enough for trusting us with your precious wife.


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Review from John C (Brother-in-law of Resident) published on 19 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I see my brother-in-law 3-4 times a week. The home is very clean, the staff are very good and very helpful.

Reply from Beckie Greaves, Registered Manager at Primrose Hill Nursing Home

Thank you for your kind words, we really enjoy your visits and your interactions with the staff really bring a smile to all of us.


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Review from A L (Sister of Resident) published on 16 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

Staff including nurses were not skilled in how to care for a resident with grade 4 pressure sores. My brother was left without a call bell for several months and charged £300 when he broke one accidentally. Staff told him they hated him! They still work there as carers. Staff would leave him calling
out for help.
Manager always in a meeting when called to speak to her. Nurse repositioned with bed sheet on her own. This care home has too many concerns that need addressing. He was refused back into the home after having Sepsis! A life-threatening illness. Poor on many levels.

Reply from Beckie Greaves, Registered Manager at Primrose Hill Nursing Home

We are sorry for your distress, and we assure you that we take these matters very seriously. Here are our responses to each of your points:

Staff Training: Our staff, including nurses, are well-trained to care for residents with various health conditions, including grade 4 pressure sores. We follow the latest guidelines and best practices in wound care management. We collaborate with other agencies, and we did so on this occasion. There were care plans in place and they were regularly updated due to the complexity of the care required. It is also important to recognise that the sores were not acquired from the home, but from the hospital and they had been recurrent for several years.

Call Bell: The call bell was always in place. We had a conversation with your brother, who has full capacity, and he understood that he would be liable for the cost of replacing the call bells after breaking several of them. He agreed to this willingly and apologised.

Staff Conduct: We maintain a strict code of conduct for our staff, which includes treating all residents with respect and dignity. Any behaviour contrary to this is unacceptable. This was a matter that was not reported to the home. Your brother had many positive relationships with the staff and he considered many of them as his friends. He also had full capacity to raise any concerns himself.

Manager Availability: My role involves various responsibilities, including meetings. However, we understand the importance of being available for residents and their families. I will however take this opportunity to point out that your brother explicitly requested that you have no involvement in his care or access to any information about him.

Repositioning Residents: Our staff are trained to use safe and appropriate techniques when repositioning residents. It would have been impossible for this to be done without the help of two or more staff due to the complex needs and body mass index (BMI) of your brother. His care plans were extensive and detailed this requirement. Since you had no involvement in his care, I am unsure how you could make such claims.

We appreciate your feedback as it helps us improve our services. We are committed to providing the highest level of care.


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Review from A D (Respite Resident) published on 4 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been here just over 2 months following 3 operations on my brain tumour. Previously I've spent time in the hospital quite a lot. I'm still only 38 but have full capacity. At my last care home, I was there for 12 months. Before this, I had home care in my own ground-floor apartment. As my condition
deteriorated (hence needing 2 more operations and 6 weeks of radiotherapy). It was clear and obvious I needed more support. I have so far found here the most suitable place for me. Because of previous bad experiences in care homes, I've tried to be very critical of mistakes and honestly, I struggle to find many. 4.8/5 from me as a 24/7 resident.

Reply from Beckie Greaves, Registered Manager at Primrose Hill Nursing Home

Thank you for your review, it has been an absolute pleasure to be able to be a part of your journey. You have shown determination and resilience to your circumstances and the team and I are incredibly proud of you. We love how involved you are with the team and giving feedback. We look forward to the rest of our journey together.


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Review from Navreet D (Granddaughter of Resident) published on 20 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely blown away by both the loving care and professionalism shown by the staff. I turned up, unannounced to find my grandmother's room immaculate, smelling fresh and so did she. she looked wonderful. They dealt so kindly with two gentlemen residents, clearly with dementia who were wandering. The
staff here are outstanding, caring, kind, honest and thoughtful. All working hard and with a smile. They are all angels.

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Review from Jane L (Daughter of Resident) published on 20 October 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother spent the last 18 months of her life at Primrose Hill and was given the greatest care and support from the team on the Forget-Me-Not unit. They not only cared exceptionally well for her but also became like family members to her, which is testimony to the management of the unit and to everyone
who works there. The kindness and compassion that I saw demonstrated to all residents was outstanding.

Reply from Becky Greaves, Registered Manager at Primrose Hill Nursing Home

Thank you so much for your kind words. It was an honour to have your dear mom here with us at Primrose Hill.


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Review from Navpreet C (Granddaughter of Resident) published on 17 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Unit Manager is so proactive, kind and compassionate and very giving with her time. She always makes the time, very often outside of her working hours, to visit and spend some precious time with my grandmother. When she sees her she radiates loving-kindness that I feel has been crucial to my grandmother’s
survival. 18 months ago my grandmother was lying on her deathbed with pneumonia in hospital, the Doctor was ready to withdraw treatment and prepare us for end of life. After surviving pneumonia and being sent to Primrose Hill, all the staff including the unit manager, have just engaged and engulfed my grandmother with loving kindness that her health is moving from strength to strength. Especially over lockdown after lockdown and us not being able to visit, all the staff on Penny Lane are gems and have always gone the extra mile in seeing that my grandmother is living (and not dying) a happy soulful life!

Reply from Shelley Bainbridge, Regional Operations Manager at Primrose Hill Nursing Home

Thank you for your review, what inspirational words you say, I know your grandmother is precious to you and this feedback is marvellous, we love caring for your grandmother she makes us all smile every day and we are so privileged to be part of her journey here at Primrose. Thank you.


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Review from Sawinder C (Daughter of Resident) published on 25 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All my family have been so pleased and honoured with the way the staff, such as one of the nurses have taken care of my mum during this lockdown period. It makes such a difference to know that she is in good hands. Thank you, everybody!

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Review from Sarah F (Daughter of Resident) published on 23 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is so happy and so well looked after. This is her third nursing home, and it is by far the best. It has been such a long time since I've seen my mum so happy. She described her home as "paradise" and when I asked her more, she told me "I love the staff, and the staff love me." She told me
about all the lovely food and drink that she has, especially the cooked breakfasts!
The activities shown on Facebook updates look brilliant. I couldn't be any happier that my mum lives there. Thank you Primrose Hill staff!

Reply from Gemma Diss, Registered Manager at Primrose Hill Nursing Home

Thank you, Sarah, we are so happy that your mum has such a positive experience living with us. We do like to fill each day with love and purpose, it is heartwarming to hear that your mum experiences that every day! Thank you for taking the time to feed this back to us.


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Review from Lisa (Son of Resident) published on 22 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I will start by saying what a wonderful nursing home. After my mum had an awful time, she was placed at Primrose Hill, even though we can only see and hear from the staff and their wonderful Facebook page. My mum has told me how lovely the staff are. With her Parkinsons, we felt there was no home that
could cope or manage her difficulties, they have been concerned, helpful, and from the fantastic Facebook site it looks amazing compared to what we have experienced recently. No sitting around, always singing, dancing and activities. Thank you to all.

Reply from Gemma Diss, Registered Manager at Primrose Hill Nursing Home

Hi Lisa, thank you for this lovely feedback! We pride ourselves on making sure Primrose Hill is full of life with lots of new experiences, love and fun. It is a pleasure and an honour to have your mum as part of the Primrose Family and we are all very much looking forward to opening the doors again and getting to know you all properly!


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Current Review Score: 9.7 (9.673)

Overview of Review Score

The Review Score of 9.7 (9.673) out of 10 for Primrose Hill Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 14 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.673 for Primrose Hill Nursing Home is calculated as follows: ( (136 Excellents x 5) + (16 Goods x 4) + (3 Satisfactorys x 3) + (8 Poors x 2) + (2 Very Poors x 1) ) ÷ 165 Ratings = 4.673

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Primrose Hill Nursing Home is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10, which has been reached with 13 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 14 Nov 2023

Overall
Requires improvement

  • Caring

    Requires improvement

  • Effective

    Good

  • Responsive

    Requires improvement

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (1)

Rebecca

Rebecca Greaves

Job Title: Registered Manager

Joined: 2021

My professional career in care stretches back to over 18 (eighteen) years. I started out as a career, supporting people with various requirements and ensuring that they had everything that they needed. This experience has taught me a lot about the care and what is involved in promoting independence and person-centred care.


I am always keen to encourage my team and help them to learn from the experiences that I have had. Over the years I have grown and developed, and I now hold my QCF Level 5 (five) Management Award. Over the years I have travelled the country to support the companies that I have worked for, I am a firm believer that there are processes to follow and I instil this wherever I am. I have been a registered manager for the past 3 (three) years, specialising in Dementia and Clinical Needs for the people I support, something that is personally close to my heart. My personal goal is to ensure that everyone receives the care that they are entitled to, with their wishes and past life experience at the forefront of their care plan.


Frequently Asked Questions about Primrose Hill Nursing Home

What types of Care is Primrose Hill Nursing Home registered for?

Older Person Care, Dementia, Respite Care, Learning Disability, Mental Health Condition, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Primrose Hill Nursing Home provide?

Palliative Care, Convalescent Care, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Primrose Hill Nursing Home have?

There are 50 Single Rooms.

What are the Facilities & Services at Primrose Hill Nursing Home?

Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Primrose Hill Nursing Home to the centre of Wolverhampton?

1.9 mile(s) as the crow flies, distance by road may be significantly further.