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There are no restrictions on visiting times at Glenthorne House.
Parking available outside the front entrance.
Glenthorne House has a Review Score of 8.8 (8.806) out of 10, based on 3 reviews in the last 2 years. Over all time Glenthorne House has 9 reviews.
Review from Rosaline C (Daughter of Resident) published on 19 February 2025
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Overall Experience
5.0 out of 5
Reply from SIMMI SANDHAR, PROPRIETOR at Glenthorne House
Thank you so much for your lovely feedback. It was a real pleasure to look after mum and support you whilst doing so.
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Review from Joan P (Sister of Resident) published on 5 February 2025
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from SIMMI SANDHAR, PROPRIETOR at Glenthorne House
Thank you so much. We are pleased to read this lovely feedback and would like to thank you for your positive words.
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Review from Anita C (Daughter of Resident) published on 28 January 2025
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Simmi Sandhar, Proprietor at Glenthorne House
Thank you so much for your lovely review. I have passed it on the team and they are delighted to read your positive comments.
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Review from Joanne C (Daughter-in-law of Resident) published on 8 March 2019
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from SIMMI SANDHAR, PROPRIETOR at Glenthorne House
Thank you, it is always great to receive positive feedback.
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Review from Julie B (Daughter of Resident) published on 4 March 2019
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Overall Experience
4.0 out of 5
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Review from Maureen A (Friend of Resident) published on 4 March 2019
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Overall Experience
4.0 out of 5
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Review from S D (Son of Resident) published on 4 March 2019
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Overall Experience
4.0 out of 5
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Review from Annie C (Resident) assisted by family/friend published on 20 February 2019
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Overall Experience
5.0 out of 5
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Review from Carol J (Daughter of Resident) published on 2 November 2015
Submitted via Website •
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Overall Experience
4.0 out of 5
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The Review Score of 8.8 (8.806) out of 10 for Glenthorne House is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 3 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.8 out of 5 from 3 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 5.000 for Glenthorne House is calculated as follows: ( (36 Excellents x 5) ) ÷ 36 Ratings = 5
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 3.806 Points relating to the number of positive Reviews for Glenthorne House is based on 3 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 = 3.25
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 27 registered maximum number of service users is 5.4. 3 Positive Reviews ÷ 5.4 = 0.556
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 1 Sep 2022
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