Visitors welcome.
Visiting times:
10-12pm
1.30-4pm
5.30-7pm
Protected meal times.
Car park located at front of the building.
Has designated disabled parking.
Coton Grange has a Review Score of 8.8 (8.804) out of 10, based on 4 reviews in the last 2 years. Over all time Coton Grange has 55 reviews.
Review from P W (Wife of Resident) published on 27 February 2025
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Reply from Rimpi Kaur, Registered Care Manager at Coton Grange
Many thanks for your review, it's been a pleasure looking after your Husband he is settling in. It's also equally a pleasure seeing you at the home and your endless support. We look forward to building our relationship to get positive outcomes for your Husband. Best Wishes, Registered Care Manager.
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Review from Kenneth C (Cousin of Resident) published on 17 January 2025
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Reply from Rimpi Kaur, Registered Care Manager at Coton Grange
Thank you for your review, its always a pleasure looking after him. Look forward to seeing you at the home and catching up. We will share your review with all the staff team.
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Review from Julie S (Daughter of Resident) published on 17 December 2024
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Reply from Rimpi Kaur, Registered Care Manager at Coton Grange
Many thanks for your review of our home. Thank you for all the support you gave us too. We will be sharing your review with all the team.
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Review from David P (Son of Resident) published on 6 November 2024
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Reply from Rimpi Kaur, Registered Care Manager at Coton Grange
Thank you for your kind words and feedback. It was an absolute pleasure looking after mum, we miss her dearly. Send our love to all the family, please pop in to see us.
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Review from D L (Respite Resident) assisted by family/friend published on 7 February 2023
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Reply from Rimpi K, General Manager at Coton Grange
Many thank for the positive review. Very much appreciated, will share it with the team. Regards.
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Review from Paul C (Son of Resident) published on 18 March 2021
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Reply from Bal Kular, General Manager at Coton Grange
Thank you very much Paul, this means a lot to the team.
Kind regards
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Review from Richard B (Son of Resident) published on 18 December 2020
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Reply from Bal Kular, General Manager at Coton Grange
Thank you. Your positive review will be shared with the team. Kind regards.
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Review from Phillip J (Son of Resident) published on 11 December 2020
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Reply from Bal Kular, General Manager at Coton Grange
Thank you very much for this positive review.
I shall ensure it is shared with the team.
Regards
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Review from Julie A (Daughter of Resident) published on 17 June 2020
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Reply from Bal Kular, Owner at Coton Grange
Thank you for the review. I’m sure the team will appreciate the good feedback. Hoping to see you soon.
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Review from Mandy P (Daughter of Resident) published on 11 June 2020
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Reply from Bal Kular, Owner at Coton Grange
Thank you Mandy, your review is very much appreciated. Regards.
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Review from David (Son of Resident) published on 4 June 2020
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Reply from Bal Kular, Owner at Coton Grange
Thank you for your review David, please keep calling and emailing us, we are always here to help and to talk to.
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Review from Linda H (Daughter of Resident) published on 4 June 2020
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Reply from Bal Kular, Owner at Coton Grange
Linda these are very kind words that will be passed on to all staff. Thank you for your review.
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Review from Colin E (Son of Resident) published on 4 June 2020
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Reply from Bal Kular, Owner at Coton Grange
Thank you very much for your review Colin, it is very much appreciated and will be passed on to all staff.
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Review from Jill M (Daughter of Resident) published on 4 June 2020
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Reply from Bal Kular, Owner at Coton Grange
Thank you for your kind words, I will pass this on to all the staff, it is very much appreciated.
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Review from Clair J (Daughter of Resident) published on 4 June 2020
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Reply from Bal Kular, Owner at Coton Grange
Thank you for the lovely review, Clair, it is much appreciated and I will let the staff know of your kind words.
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Review from Samantha P (Daughter of Resident) published on 4 June 2020
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Reply from Bal Kular, Owner at Coton Grange
Thank you, Sam, for your kind words, I will pass this onto the staff which I know they will appreciate.
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Review from David W (Son of Resident) published on 4 June 2020
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Reply from Bal Kular, Owner at Coton Grange
Thank you for the lovely review David, I will pass your kind words onto the staff who I know will really appreciate it.
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Review from Christine K (Daughter of Resident) published on 4 June 2020
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Review from Christine P (Next of Kin) published on 14 February 2020
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Reply from Bal Kular, Owner at Coton Grange
Hi Christine, your feedback is very reassuring, I shall pass it on to the team. Kind regards.
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Review from S A (Niece of Resident) published on 18 November 2019
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Reply from Bal Kular, Owner at Coton Grange
Thank you,
Your feedback is valued.
Regards
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The Review Score of 8.8 (8.804) out of 10 for Coton Grange is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 4 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.1 out of 5 from 4 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.688 for Coton Grange is calculated as follows: ( (35 Excellents x 5) + (11 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 48 Ratings = 4.688
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.116 Points relating to the number of positive Reviews for Coton Grange is based on 4 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 = 3.375
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 27 registered maximum number of service users is 5.4. 4 Positive Reviews ÷ 5.4 = 0.741
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 8 Feb 2019
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Registered Care Manager
Joined: 2016
My name is Rimpi Kaur and I am the registered care manager for Coton Care- Coton House and Coton Grange.
I have been working in elderly care specialising in Dementia since I was 16 years old, and have found the journey to management for the last 10 years, in various establishments very rewarding, every single step of the way.
I hold a Level 5 NVQ Health and Social Care Diploma, Level 3 NVQ Health and Social Care Diploma, and various other training and qualifications for my ongoing personal development.
I have been with Coton Care for over 9 years, starting my journey as a Deputy Manager. I work alongside an extremely dedicated friendly workforce who are always eager to learn and hard working. Together we aim to achieve providing our residents with person centred care and create a friendly homely atmosphere for our residents and their loved ones. We welcome you to visit our website and come in and visit us.