The Leylands Residential Care Home

227 Penn Road, Wolverhampton WV4 5TY
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8.1 4 Reviews
  • The Leylands Residential Care Home, Wolverhampton
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Care Provided by The Leylands Residential Care Home

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 21 Service Users
  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Substance Misuse
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Anorexia/Bulimia/Self Harming
  • Bipolar/Manic Depression
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Multiple Sclerosis
  • Parkinson's Disease
  • Schizophrenia
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Balver Bisla (Registered Manager)
  • Admission Criteria
    • All referrals welcome
    • Ages 55+
  • Room Information
    • Single Rooms (21)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: No

Funding & Fees Guide for The Leylands Residential Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £550 – £750
    • Self-Funded Residential Dementia Care £550 – £750
    • RESPITE Self-Funded Residential Care £550 – £700
    • RESPITE Self-Funded Residential Dementia Care £550 – £750
  • (these prices are only a guideline, please contact The Leylands Residential Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Parking is available on site.


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The Leylands Residential Care Home Reviews (4)

8.1

The Leylands Residential Care Home has a Review Score of 8.1 (8.056) out of 10, based on 1 reviews in the last 2 years. Over all time The Leylands Residential Care Home has 4 reviews.

Overall Experience

  • 4
  • 0
  • 0
  • 0
  • 0

Date Published

4
0
0
1
3

Review from Anthony J (Son of Resident) published on 27 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father moved to The Leylands in October 2019. It was immediately apparent how content he was there. The staff have, without exception, been wonderful, caring and compassionate. They looked after him and kept him safe during the whole of the pandemic and managed to deal with the lockdown element and
enforced isolation with great competence and sensitivity being aware of local restrictions and national ones. I cannot praise them highly enough for the standard of care provided over a period of almost four years. This applies to all staff including kitchen, maintenance and cleaning staff. The staff and management at all times worked together for the benefit of the residents.

Reply from Bal Bisla, registered manager at The Leylands Residential Care Home

Thank you for your positive feedback. The past few years have certainly been challenging and the staff have worked tirelessly to keep our residents safe and well. He will be greatly missed but we have many happy memories of the time he spent with us at The Leylands.


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Review from Tracey R (Daughter of Resident) published on 12 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad was in The Leylands from August until December before being discharged home. The care he received was absolutely wonderful. All the staff are so kind, kept me informed and visiting was no problem. He really praises the food. Nothing was ever too much trouble, it felt like he was part of The Leylands
family.

Reply from Bal Bisla, Registered Manager at The Leylands Residential Care Home

Thank you for your positive feedback. It was a pleasure to have your father as part of the Leylands family, he is a true gentleman. We wish him all the best for the future.


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Review from Jas M (Son of Resident) published on 28 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father went into The Leylands in early October 2022 and stayed there for nearly six weeks. I cannot thank the manager and the wonderful staff enough. They were so caring with Dad and even accommodated our wishes for Dad to get Punjabi vegetarian food. They were all brilliant at communicating and
keeping us up-to-date too. Thank God for people like you, and for the job you do.

Reply from Bal Bisla, registered manager at The Leylands Residential Care Home

I appreciate the lovely comments you have made about my staff. I am glad that your father had a pleasant stay at The Leylands.


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Review from Michael P (Son of Resident) published on 7 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot heap enough praise on the whole team at Leylands for the way they are caring for my 94-year-old mom. She was moved there from Fairoak at Cannock. She has dementia plus other serious health issues. In hospital, she was bed bound, unresponsive and refusing to eat or drink. Now, after just 2 weeks,
she is joining in with activities, eating food she has never tried before and yesterday, she actually walked into the visiting room, with the help of the carers, with a smile on her face - something I didn't think I would see her do again! They have given her a level of dignity and independence. Whatever the future holds, I will be eternally grateful to them all for the care and compassion they have shown her and for giving me a bit of my mom back.

Reply from Bal Bisla, Registered Manager at The Leylands Residential Care Home

Thank you for your kind words. I am very proud of my team and how they have worked with your mother to increase her confidence and get her walking again.


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Current Review Score: 8.1 (8.056)

Overview of Review Score

The Review Score of 8.1 (8.056) out of 10 for The Leylands Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.2 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.818 for The Leylands Residential Care Home is calculated as follows: ( (9 Excellents x 5) + (2 Goods x 4) ) ÷ 11 Ratings = 4.818

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.238 Points relating to the number of positive Reviews for The Leylands Residential Care Home is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 21 registered maximum number of service users is 4.2. 1 Positive Reviews ÷ 4.2 = 0.238

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 31 Mar 2023

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Requires improvement

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about The Leylands Residential Care Home

What types of Care is The Leylands Residential Care Home registered for?

Older Person Care, Dementia, Respite Care, Learning Disability, Mental Health Condition, Physical Disability, Sensory Impairment & Substance Misuse are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does The Leylands Residential Care Home provide?

Palliative Care, Convalescent Care & Own GP if required are other types of care provided.

How many Rooms does The Leylands Residential Care Home have?

There are 21 Single Rooms.

What are the Facilities & Services at The Leylands Residential Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is The Leylands Residential Care Home to the centre of Wolverhampton?

1.5 mile(s) as the crow flies, distance by road may be significantly further.