Visitors welcome.
Visiting times:
10-12pm
1.30-4pm
5.30-7pm
Protected meal times.
Car park located at front of the building.
Has designated disabled parking.
Coton House has a Review Score of 9.4 (9.374) out of 10, based on 8 reviews in the last 2 years. Over all time Coton House has 63 reviews.
Review from Dennis T (Son of Resident) published on 1 February 2016
Submitted via Website •
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Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Mike M (Son of Resident) published on 1 February 2016
Submitted via Website •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Judith W (Daughter of Resident) published on 25 August 2015
Submitted via Website •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 9.4 (9.374) out of 10 for Coton House is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.6 out of 5 from 8 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.574 for Coton House is calculated as follows: ( (62 Excellents x 5) + (24 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 94 Ratings = 4.574
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.8 Points relating to the number of positive Reviews for Coton House is based on 8 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 29 registered maximum number of service users is 5.8, which has been reached with 8 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 17 Jan 2019
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Registered Care Manager
Joined: 2016
My name is Rimpi Kaur and I am the registered care manager for Coton Care- Coton House and Coton Grange.
I have been working in elderly care specialising in Dementia since I was 16 years old, and have found the journey to management for the last 10 years, in various establishments very rewarding, every single step of the way.
I hold a Level 5 NVQ Health and Social Care Diploma, Level 3 NVQ Health and Social Care Diploma, and various other training and qualifications for my ongoing personal development.
I have been with Coton Care for over 9 years, starting my journey as a Deputy Manager. I work alongside an extremely dedicated friendly workforce who are always eager to learn and hard working. Together we aim to achieve providing our residents with person centred care and create a friendly homely atmosphere for our residents and their loved ones. We welcome you to visit our website and come in and visit us.