Parkdale Residential Care Home

91 Tettenhall Road, Wolverhampton WV3 9PG
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9.8 12 Reviews
  • Parkdale Residential Care Home, Wolverhampton
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Care Provided by Parkdale Residential Care Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 30 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Bipolar/Manic Depression
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Korsakoff Syndrome
  • Parkinson's Disease
  • Stroke
  • Other Care Provided
  • Convalescent Care
  • Own GP if required

Good to Know

  • Person in charge
  • Balwinder Johal (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (30)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (11)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2013
    • Number of floors: 2

Funding & Fees Guide for Parkdale Residential Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking

  • A car park is available for visitors to Parkdale Care Home.


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Parkdale Residential Care Home Reviews (12)

9.8

Parkdale Residential Care Home has a Review Score of 9.8 (9.805) out of 10, based on 11 reviews in the last 2 years. Over all time Parkdale Residential Care Home has 12 reviews.

Overall Experience

  • 11
  • 1
  • 0
  • 0
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Date Published

12
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4
11
1

Review from K C (Daughter of Resident) published on 23 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My family and I visited the home today to see my mum and to join in party celebrations.
Mum enjoyed the lovely food, and the staff were very, very attentive towards the residents and visitors. Everyone appeared to enjoy the activities. Thank you to all, and as we left, I think Karaoke was about to
start.

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Review from J S (Daughter of Resident) published on 23 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother receives excellent care/support and treated with dignity. She has a good balanced soft diet. The staff are excellent and polite, with great respect for my Mother. The care home is always clean and well maintained. It has an excellent management and owners, who are caring, thoughtful, patient,
kind and lovely people. A very warm friendly environment. Safety and security is excellent. I have no problem at all with any issues. The food is very good. Overall standard is excellent. Everyone is made welcome and looked after.

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Review from Rachel B (Daughter-in-law of Resident) published on 22 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When I visit my mother-in-law, nothing is too much trouble. The staff are warm and welcoming, I am greeted by name and always directed to where my mother-in-law is sitting. The staff fetch a chair and offer a warm drink to consume during the visit. My mother-in-law is treated with respect and dignity,
the staff always have time for the residents no matter when I visit and how busy they are. In my opinion, Parkdale consistently offers a personal touch to residents and their families by the management team and the care staff.
Specific dietary requirements and preferences are catered for and alternative meal options are always available. Staff are always smiling, taking the time to get to know the residents, respecting their level of needs and care required. I am confident that my mother-in-law is happy and cared for like a member of their family. I have received consistent communication from the staff to make me aware of any additional support that is required.

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Review from Jeremy I (Son of Resident) published on 17 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Couldn't ask for better. Prior to Mom being offered care here she was visited in respite by a manager to see if the care home was suitable for her needs and I was contacted to discuss this. From the first day, Mom has been looked after so well. I am overwhelmed by the friendliness, professionalism,
attention and personal involvement the staff provide on a daily basis. If Mom has additional needs in her care I am always contacted and consulted and if required to give my consent. The interaction between staff and residents is so wonderful to see. Mom's room is always clean and tidy every time I visit. Catering is discussed if required and a suitable diet is always offered on an individual basis. I can't thank the staff enough for the endless smiles they have and the lovely interaction with my family whenever we visit.
I can say overall that I am just amazed by the level of support and care Mom gets. Thank you from the bottom of my heart!

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Review from Nam S (Daughter of Resident) published on 26 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident of this care home from August and since then we have been very pleased with the standard of care she had received, and the dignity she has been treated with. All staff members are kind and considerate, working hard to get her settled in and comfortable, and nothing is too
much trouble. We feel well informed at all times, and would recommend this care home to any family.

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Review from Toni O (Daughter of Resident) published on 18 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in this care home since June 2022 and I can only praise all of the staff that work there. They really do care, my mum needed to adapt to being in a home and they worked with Mum and myself to settle her in. It was a difficult time for us but with their help, care, and support my mum
is really happy. She has made friends and they have helped her get into a routine.
What was a very stressful time became more manageable with all the support and help they have given, and still do. We feel extremely lucky that we found this home, they are always so happy and take time out to have the chats with you - it really is a feel-good factor home and all of the staff are lovely.
I will add they are always cleaning and tidying and the residents are very well looked after.

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Review from P D (Son of Resident) published on 17 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After having a stroke my father moved to a couple of other homes prior to finally making the move to Parkdale. We visited Parkdale and was shown everywhere, nowhere was off limits. My father is intolerant to gluten and Parkdale has made sure he has been catered for with all meals, food is exceptional.
Staff are lovely and always make residents and visitors feel at home, residents also aren’t just left, at Parkdale they have music sessions and quizzes to keep residents entertained. My dad always says Parkdale is 5 stars, I cannot praise them enough, very approachable and knowing this is one less worry, knowing he is being looked after and he is happy means the world, thanks for what you do.

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Review from John B (Nephew of Resident) published on 16 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle had to be placed in a safe setting following a safeguarding referral by the family to local social services. I had knowledge of care homes having been a reviewing officer previously before retiring.
We had to find an adequate residential placement within a limited time. A search showed Parkdale
as good on inspection report. We contacted the manager and visited the same day.
On arrival we were met and shown round different rooms. The setting was clean, well presented, and no lingering smells as witnessed at other establishments.
Since my uncle's arrival he's settled well with the staff and interacts well with them. He's encouraged to eat and put on 10lbs. He's encouraged to undertake as much self-care as possible.
He was at the previous home bed bound, however after being assessed by a visiting nurse from practice is now walking on a frame supported by two carers.
The staff interact with visitors and are open to questions and explain fully the residents' care needs.

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Review from Dawn W (Daughter of Resident) published on 11 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has recently moved from another care home to Parkdale, what a difference. Parkdale scores ten out of ten in everything, they have made my dad so welcome and really been there to support all his needs. Nothing is too much trouble, the encouragement and care Parkdale gives is exceptional. The place
is spotlessly clean and all staff are very attentive and polite.
I can finally sleep easy knowing my dad is finally getting the best care possible. Thank you so much.

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Review from Roger L (Friend of Resident) published on 18 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are friendly and motivated. Managers are often about, chatting to residents. They gave my friend good support in moving from previous accommodation, and continue to be available and helpful in ways beyond what I would have expected. This has made such a difference and is really appreciated.
There
is a positive atmosphere, the food is good and the home is clean. It is well-placed and easy to access by public transport.

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Review from Derek W (Husband of Resident) published on 30 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Food is good. Carers are sympathetic, friendly and caring.

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Review from D E (Daughter of Resident) published on 2 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleased with Parkdale Care Home, nice surroundings, clean, No smells. Staff all very nice. Bus stop is right outside from town centre, Management very approachable.

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Current Review Score: 9.8 (9.805)

Overview of Review Score

The Review Score of 9.8 (9.805) out of 10 for Parkdale Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.805 for Parkdale Residential Care Home is calculated as follows: ( (107 Excellents x 5) + (17 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 128 Ratings = 4.805

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Parkdale Residential Care Home is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6, which has been reached with 11 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 30 Nov 2022

Overall
Requires improvement

  • Caring

    Requires improvement

  • Effective

    Good

  • Responsive

    Requires improvement

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about Parkdale Residential Care Home

What types of Care is Parkdale Residential Care Home registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Parkdale Residential Care Home provide?

Convalescent Care & Own GP if required are other types of care provided.

How many Rooms does Parkdale Residential Care Home have?

There are 30 Single Rooms.

What are the Facilities & Services at Parkdale Residential Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Parkdale Residential Care Home to the centre of Wolverhampton?

0.8 mile(s) as the crow flies, distance by road may be significantly further.