Foxland Grange

73 Wergs Road, Tettenhall Village, Wolverhampton WV6 9BN
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9.5 241 Reviews
  • Foxland Grange, Wolverhampton
Foxland Grange in Tettenhall provides first class residential, nursing, dementia and respite care. The community has 98 en-suite bedrooms and on-site nursing facilities.

Residents at the Tettenhall care home can enjoy large, communal spaces to socialise or snug seating areas to relax and enjoy the newspaper and a coffee. There are also wheelchair-friendly landscaped gardens designed for a relaxing walk.

The passionate and dedicated team at Foxland Grange ensures that all residents’ individual needs and requirements are met; whether that is arranging for the chef to make your favourite meal or organising activities for you to enjoy. They encourage residents to stay active, make new friends, and pursue favourite hobbies.

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Care Provided by Foxland Grange

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 108 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Sheltered Housing

Good to Know

  • Person in charge
  • Katy Anderson (General Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (108)
    • Single Rooms with ensuite Wet Room (98)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Foxland Grange

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,425
    • Self-Funded Residential Dementia Care from £1,525

  • In addition to the weekly fees above, nursing service fees are charged at £229.95 per week. Respite stays
    are subject to a 20% uplift on the prices shown above.


    What’s included?
    • All care and support including a monthly review of care plans
    • All meals, snacks and drinks freshly prepared every day by our chef
    • In-house café with homemade cakes, and a variety of speciality teas and coffees
    • Access to landscaped gardens
    • Activities and lifestyle programme
    • All utilities and other accommodation costs
    • Housekeeping and laundry services
    • WiFi internet access


    Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
    appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
    medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
    other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
    an agreed hourly charge for this service.
  • (these prices are only a guideline, please contact Foxland Grange to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Stairlift
  • Television point in own room
  • Wheelchair Access

Foxland Grange Reviews (241)

Total of 241, showing 201-220
9.5

Foxland Grange has a Review Score of 9.5 (9.539) out of 10, based on 69 reviews in the last 2 years. Over all time Foxland Grange has 241 reviews.

Overall Experience

  • 160
  • 70
  • 10
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Date Published

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Review from K W (Friend of Resident) published on 3 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everything is satisfactory.

Reply from UK Marketing, Marketing Assistant at Foxland Grange

Thank you for taking the time to share your experience of Sunrise of Tettenhall.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Tettenhall Team.


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Review from James D (Son-in-law of Resident) published on 16 February 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are all caring and approachable. The level of activities are such that my father in law enjoys himself immensely.

Reply from UK Marketing, Marketing Assistant at Foxland Grange

Thank you for taking the time to share your experience of Sunrise of Tettenhall.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Tettenhall Team


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Review from Susan D (Daughter of Resident) published on 16 February 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff are kind and friendly. Activities in the home are excellent and varied. Rooms are spacious and light and the food is of excellent quality. One downside is that the laundry arrangement has caused many clothes to go missing. However, the standards overall are of the very best.

Reply from UK Marketing, Marketing Assistant at Foxland Grange

Thank you for taking the time to share your experience of Sunrise of Tettenhall.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Tettenhall Team


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Review from T W (Daughter of Resident) published on 7 February 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very happy with Sunrise of Tettenhall. The care the staff show my mother is second to none. They take the time to understand the needs of each of the resident and help them as and when necessary. My mother recently had a spell in hospital and was so pleased to return to Sunrise. The staff helped
her in building her strength back up and encouraging her to eat and drink better.

Reply from UK Marketing, Marketing Assistant at Foxland Grange

Thank you for taking the time to share your experience of Sunrise of Tettehall.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Tettenhall Team


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Review from H W (Son-in-law of Resident) published on 7 February 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care as always great to see older people engaged in meaningful activities!

Reply from UK Marketing, Marketing Assistant at Foxland Grange

Thank you for taking the time to share your experience of Sunrise of Tettenhall.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Tettenhall Team


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Review from Carol Y (Daughter of Resident) published on 7 February 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Mum has been at Sunrise, Wolverhampton for 4years, there have been a few issues in this time, but they have been sorted out.
I have asked my mother and she has said that during the time she has been in Sunrise she feels the food has gone downhill. But the care has been very good.

Reply from UK Marketing, Marketing Assistant at Foxland Grange

Thank you for taking the time to share your experience of Sunrise of Tettenhall.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Tettenhall Team


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Review from J E (Relative of Resident) published on 30 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My cousin and his wife came to live in Sunrise of Tettenhall over tow and a half years ago.
We have always found all the staff extremely caring and supportive. We have always felt able to address any issues with them. We have also always been made welcome.

Reply from Marketing Manager, Marketing Manager at Foxland Grange

Thank you for taking the time to share your experience of Sunrise of Tettenhall.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Tettenhall Team


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Review from CB (Daughter of Resident) published on 24 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Individual staff are friendly and helpful. I am happy leaving my father in their care. Main concern is staff being too busy to stop and spend time with him. My father is highly intelligent and very astute, but he lacks stimulation from conversation and companionship. The staff react positively when
anything is raised with them but no one actually takes responsibility for following through consistency, usually due to the other resident's needs.

Reply from UK Marketing, Marketing Assistant at Foxland Grange

Thank you for taking the time to share your experience of Sunrise of Tettenhall.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives. I've passed your feedback on to the rest of the team to address, but please feel free to speak to the Community General Manager if you would like to voice your concerns in further detail.
The Sunrise of Tettenhall Team


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Review from Lesley E (Daughter of Resident) published on 24 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

The facilities here are excellent and the staff are friendly but what lets Sunrise of Tettenhall down is the hygiene in the rooms, laundry issues, missing items and turn around of washing. The idea of the communication book was an excellent idea, but it is never followed up! Very hit and miss. The doctor
seems very hit and miss. We are going to change doctors. If these issues were resolved, it would make Sunrise of Tettenhall a very good mark and not just satisfactory.

Reply from UK Marketing, Marketing Assistant at Foxland Grange

Thank you for taking the time to share your experience of Sunrise of Tettenhall.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives. I've passed your feedback on to the rest of the team to address, but please feel free to speak to the Community General Manager if you would like to voice your concerns in further detail.
The Sunrise of Tettenhall Team


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Review from Hilary R (Daughter of Resident) published on 24 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has quite advanced dementia but Sunrise of Tettenhall treat her with total respect and dignity. The staff are so caring. She is always clean and tidy and well fed. The food here is excellent - wine and sherry with meals if required, all beautifully served.

Reply from UK Marketing, Marketing Assistant at Foxland Grange

Thank you for taking the time to share your experience of Sunrise of Tettenhall.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Tettenhall Team


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Review from Margaret F (Sister of Resident) published on 23 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I visit my sister once or twice a week with my husband. We have always found the care very good. She is well looked after, kept clean and tidy and seems very contented.

Reply from UK Marketing, Marketing Assistant at Foxland Grange

Thank you for taking the time to share your experience of Sunrise of Tettenhall.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Tettenhall Team


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Review from JW (Sister of Resident) published on 23 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very helpful, friendly staff. Nothing is too much trouble.

Reply from UK Marketing, Marketing Assistant at Foxland Grange

Thank you for taking the time to share your experience of Sunrise of Tettenhall.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Tettenhall Team


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Review from Eric W (Brother-in-law of Resident) published on 13 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The house and the staff are excellent however, I have two reservations about the surrounds.
1) The approach to the house is poorly lit, improved lighting is required in the car park and drive.
2) The facilities for Blue Badge handicapped parking is limited to two places only which appear to be permanently
occupied.

Reply from UK Marketing, Marketing Assistant at Foxland Grange

Thank you for taking the time to share your experience of Sunrise of Tettenhall.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Tettenhall Team


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Review from IS (Son of Resident) published on 3 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care that my Mum receives is exemplary and totally appropriate to her needs. The staff clearly care for all the residents and know the needs of them all personally.

Reply from UK Marketing, Marketing Assistant at Foxland Grange

Thank you for taking the time to share your experience of Sunrise of Tettenhall.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Tettenhall Team


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Review from Lisa D (Granddaughter of Resident) published on 23 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandma settled into Sunrise really well and the care provided is brilliant. She has recently moved into the reminiscence part of Sunrise and has been given a lot of support during the transition.

Reply from UK Marketing, Marketing Assistant at Foxland Grange

Thank you for taking the time to share your experience of Sunrise of Tettenhall.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Tettenhall Team


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Review from A B (Regular Volunteer) published on 23 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have been a resident for respite care for 3 weeks in 2012. Now I am a volunteer and run a poetry group every other Monday morning which I enjoy very much.
Sometimes I have 8 or 10 residents - sometimes only 3 (I enjoy the latter as it's more a one to one occasion!) The care given to residents is
very good and caring.

Reply from UK Marketing, Marketing Assistant at Foxland Grange

Thank you for taking the time to share your experience of Sunrise of Tettenhall.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Tettenhall Team


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Review from S W (Daughter of Resident) published on 23 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care and attention always given.

Reply from UK Marketing, Marketing Assistant at Foxland Grange

Thank you for taking the time to share your experience of Sunrise of Tettenhall.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Tettenhall Team


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Review from M R (Daughter of Resident) published on 23 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been in Sunrise of Tettenhall for nearly three years.
The staff are amazing so happy, friendly and wonderful with the residents.
My father was taken ill not so long ago, and they quickly got in touch with us, and dad was taken to hospital so promptly that the situation was calmly dealt
with. Thank you to everyone that looks after him.

Reply from UK Marketing, Marketing Assistant at Foxland Grange

Thank you for taking the time to share your experience of Sunrise of Tettenhall.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Tettenhall Team


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Review from Malcolm S (Son-in-law of Resident) published on 23 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Overall no complaints. All seems to be fine, however, I do feel that the reminiscence section gives the impression of being substandard when compared to the front main section (assisted living area). All the glamour of the establishment seems to be concentrated on the main entrance area, and that the
reminiscence is hidden out the back?? Just the impression I get when I walk into the building.

Reply from UK Marketing, Marketing Assistant at Foxland Grange

Thank you for taking the time to share your experience of Sunrise of Tettenhall.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Tettenhall Team


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Review from Sue S (Niece of Resident) published on 19 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always very pleasant and welcoming. Lovely to see Auntie is being well cared for, in a lovely atmosphere and environment. Lots of events happening on a regular basis.
Staff seem to really care about her well-being and are always on hand should you have any concerns.

Reply from UK Marketing, Marketing Assistant at Foxland Grange

Thank you for taking the time to share your experience of Sunrise of Tettenhall.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Tettenhall Team.


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Current Review Score: 9.5 (9.539)

Overview of Review Score

The Review Score of 9.5 (9.539) out of 10 for Foxland Grange is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 69 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 66 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.539 for Foxland Grange is calculated as follows: ( (492 Excellents x 5) + (262 Goods x 4) + (49 Satisfactorys x 3) + (4 Poors x 2) ) ÷ 807 Ratings = 4.539

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Foxland Grange is based on 66 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 108 registered maximum number of service users is 21.6, which has been reached with 66 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (87)

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Meet the Team (1)

Katy

Katy Anderson

Job Title: General Manager

Joined: 2023

I qualified as a nurse in 2011 and have worked in various roles during my nursing career.


This has enabled me to gain the experience and knowledge that I have today and to be in the privileged position of managing Foxland Grange.


My roles have included working in hospitals, in a quality team, developing practice for nurses and in complex care in a nursing home. Delivering the best quality care is at the heart of what I do.


I do my utmost to ensure that everyone feels valued, listened to and supported with their needs and wishes. I love to get to know each person in my care and have a friendly chat with their family and friends, so please come in and say hello!