Foxland Grange

73 Wergs Road, Tettenhall Village, Wolverhampton WV6 9BN
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9.5 241 Reviews
  • Foxland Grange, Wolverhampton
Foxland Grange in Tettenhall provides first class residential, nursing, dementia and respite care. The community has 98 en-suite bedrooms and on-site nursing facilities.

Residents at the Tettenhall care home can enjoy large, communal spaces to socialise or snug seating areas to relax and enjoy the newspaper and a coffee. There are also wheelchair-friendly landscaped gardens designed for a relaxing walk.

The passionate and dedicated team at Foxland Grange ensures that all residents’ individual needs and requirements are met; whether that is arranging for the chef to make your favourite meal or organising activities for you to enjoy. They encourage residents to stay active, make new friends, and pursue favourite hobbies.

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Care Provided by Foxland Grange

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 108 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Sheltered Housing

Good to Know

  • Person in charge
  • Katy Anderson (General Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (108)
    • Single Rooms with ensuite Wet Room (98)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Foxland Grange

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,425
    • Self-Funded Residential Dementia Care from £1,525

  • In addition to the weekly fees above, nursing service fees are charged at £229.95 per week. Respite stays
    are subject to a 20% uplift on the prices shown above.


    What’s included?
    • All care and support including a monthly review of care plans
    • All meals, snacks and drinks freshly prepared every day by our chef
    • In-house café with homemade cakes, and a variety of speciality teas and coffees
    • Access to landscaped gardens
    • Activities and lifestyle programme
    • All utilities and other accommodation costs
    • Housekeeping and laundry services
    • WiFi internet access


    Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
    appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
    medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
    other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
    an agreed hourly charge for this service.
  • (these prices are only a guideline, please contact Foxland Grange to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Stairlift
  • Television point in own room
  • Wheelchair Access

Foxland Grange Reviews (241)

Total of 241, showing 221-240
9.5

Foxland Grange has a Review Score of 9.5 (9.539) out of 10, based on 69 reviews in the last 2 years. Over all time Foxland Grange has 241 reviews.

Overall Experience

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Date Published

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Review from Debbie D (Daughter of Resident) published on 13 December 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care and consideration given to my dad since moving into Sunrise has been wonderful. All the staff I come into contact with know him well, and I feel confident he is well cared for. There has also been good communication between Sunrise and myself from the day he moved in and I know they often go
above and beyond to accommodate some of his demands and for that, I thank the whole team.

Reply from UK Marketing, Marketing Assistant at Foxland Grange

Thank you for taking the time to share your experience of Sunrise of Tettenhall.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Tettenhall Team


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Review from L A (Granddaughter of Resident) published on 13 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Nan has settled in really well and her health and well being has improved massively since moving into Sunrise of Tettenhall she moved in in a wheelchair but is now walking independently with a frame. As a family we are really pleased with the care she receives and it has taken a lot of the stress out
of our lives.

Reply from UK Marketing, Marketing Assistant at Foxland Grange

Thank you for taking the time to share your experience of Sunrise of Tettenhall.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Tettenhall Team


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Review from Jennifer C (Friend of Resident) published on 2 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very friendly staff, always seem happy in their work, my friend speaks very highly of her care, she receives a high care package. The only disappointing thing is the quality of the food, which we discuss regularly.

Reply from UK Marketing, Marketing Assistant at Foxland Grange

Thank you for taking the time to share your experience of Sunrise of Tettenhall.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families and friends lives.
The Sunrise of Tettenhall Team


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Review from S M (Son of Resident) published on 25 November 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My father moved in two weeks ago, the process of arranging the move was made very easy and he has been made to feel welcome. His wellbeing has noticeably improved.

Reply from UK Marketing, Marketing Assistant at Foxland Grange

Thank you for taking the time to share your experience of Sunrise of Tettenhall.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Tettenhall Team


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Review from S B (Daughter of Resident) published on 28 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Sunrise concierge staff are always very welcoming and helpful. Parents are very well looked after kept clean. The care assistants work extremely hard in caring for my parent's personal needs and are most attentive at all times. All times the response to the personal alarm could be quicker. Breakfast
is very satisfying but the lunch and dinners need to be improved.

Reply from UK Marketing, Marketing Assistant at Foxland Grange

Thank you for taking the time to share your experience of Sunrise of Tettenhall.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives. Your feedback about meals is greatly appreciated and we will be passing this information back to the dining team.
The Sunrise of Tettenhall Team


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Review from Deb D (Daughter of Resident) published on 17 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Excellent handling of a safeguarding issue I was kept fully informed of the situation and development. The resident has recently moved from assisted living to residential and staff have made the transfer as painless as possible.

Reply from UK Marketing, Marketing Manager at Foxland Grange

Thank you for taking the time to share your experience of Sunrise of Tettenhall.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Tettenhall Team


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Review from A L (Granddaughter of Resident) published on 14 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Friendly and professional service, caring and responsive to each individual needs. Creates a stimulating environment in which the residents thrive. Takes away the care and stress of looking after elderly relatives. It's as if the staff become a member of your extended family.

Reply from UK Marketing, Marketing Manager at Foxland Grange

Thank you for taking the time to share your experience of Sunrise of Tettenhall.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Tettenhall Team


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Review from Sylvia Y (Wife of Resident) published on 11 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Night urine bag left unemptied in bathroom all day - only emptied after several reminders (this happened several times before). Caps to catheter bags left anywhere and also elastic suspenders.

Reply from UK Marketing, Marketing Manager at Foxland Grange

Thank you for taking the time to review Sunrise of Tettenhall.
Your feedback is important to us, as is the care and well-being of all of our residents. We would like to understand your concerns further and would be grateful if you could email more information to us on information@sunriseseniorliving.com or please speak with our Community General Manager so that we can explore your concerns fully.
The Sunrise Team.


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Review from J W (Daughter of Resident) published on 10 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All I can say is that in the 12 months mum has lived here, her quality of life has improved 100%. She was very poorly, anxious and lonely and now she is living life fully to her capabilities. Thank you.

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Review from Chris H (Son of Resident) published on 10 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the moment you enter Sunrise of Tettenhall, there is a feeling of welcome and calm. The receptionist is the first person we see and all of them are always very friendly, but professional. We are always acknowledged by each member of staff that we meet, no matter how busy they are. We are very happy
in the knowledge that my mum is getting the highest standard of care available. She has been at Sunrise of Tettenhall for 18 months and is very contented and happy.

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Review from P G (Sister of Resident) published on 30 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother has been here for five years. He has been very well looked after in this whole period, meetings with the home are always available. My brother's welfare has always come first.

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Review from Z W (Friend of Resident) published on 30 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When I enter Sunrise, I immediately feel part of the family. Staff are welcoming and friendly. The person I visit is well cared for and happy - her room is always tidy. I have been visiting Sunrise for nearly 5 years now and each time I visit, I feel happy knowing everyone there will look after my friend.
Thank you.

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Review from Sally B (Daughter of Resident) published on 30 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has only been a resident for two weeks, all staff very friendly, helpful and encouraging in this difficult time for her.

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Review from Dorothy A (Resident) published on 30 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have a happy life here at Sunrise with good care and food, plenty of activities and various classes i.e painting, cake-making etc. Outings on the mini bus to various of Staffordshire and surrounding areas. We have a visiting member of Tettenhall Church most weeks and all the usual seasons of the
church throughout the year and observed we have great celebrations coming in June for the Queen's 90th birthday and some of our residents, 6 in number including myself, are also celebrating 90th birthdays. Hope you find this information useful.

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Review from Thomas G (Resident) published on 27 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Main meals PM - excessive volume , especially meat, vegetables, cream, sugar and jam. Excess of nutritional requirements. Most puddings - sticky sweet - meringue sugar.
Food and drink - meal service irregular.
Breakfast - cereal/cooked eggs, coffee and fruit. Best meal of the day - excellent.

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Review from B F (Sister-in-law of Resident) published on 20 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My sister-in-law has been in residence for 18 months, care has been very good and we have found nothing at all to complain about. She seems very happy and contented.

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Review from Haremesm M (Son of Resident) published on 2 November 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Welcoming staff, helpful at all times. Trustworthy. Open well light place. Could improve internet access to rooms. Could encourage mobility/physiotherapy. Cater for minority groups better. Expensive

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Review from Patricia E (Daughter of Resident) published on 2 November 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent surroundings. Very clean. Only criticism was the time it took for carers to respond to her buzzer when she called. She found two residents in her room at night which upset her.

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Review from Maurice S (Husband of Resident) published on 30 October 2015
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My wife has dementia which was diagnosed in March 2009
After an extensive review and many verbal enquiries - many from Caring Professionals - my family and I chose Sunrise for my wife because we judged it as being the best accommodation in the area. Her initial stay was for 1 months respite in September
2013 from which both she and I benefited. On November 28th 2013 my wife moved again into Sunrise as a permanent resident where she still resides.
Until earlier this year all was well but around early May, from my frequent visits, I detected a lowering of standards of care which I deduced was caused by shortage of caring staff and their supervision. I had a discussion with one of the Duty Managers who advised me that she would email her senior colleagues and convene a meeting with them to advise them of my views. Almost immediately I noticed an improvement back to the previous higher standards.
On 25th September 2015 I signed Form of Variation agreeing to increase the Care Level for my wife from Rem2 to Bespoke 2.

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Review from Gillian W (Daughter of Resident) published on 28 October 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Care administered to my mother has been very good. The carers are kind and patient where also being efficient in the tasks they perform. The standard of food is very good with a good variety on the menu. There is always something that mum will like. The play rooms are always clean and tidy. The bedrooms
are cleaned every day to a very high standard. The only minor weakness is that is sometimes it takes a little too long before help arrives if mum has pressed her buzzer. Overall the service is excellent and all staff are helpful and friendly.

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Current Review Score: 9.5 (9.539)

Overview of Review Score

The Review Score of 9.5 (9.539) out of 10 for Foxland Grange is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 69 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 66 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.539 for Foxland Grange is calculated as follows: ( (492 Excellents x 5) + (262 Goods x 4) + (49 Satisfactorys x 3) + (4 Poors x 2) ) ÷ 807 Ratings = 4.539

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Foxland Grange is based on 66 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 108 registered maximum number of service users is 21.6, which has been reached with 66 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (87)

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Meet the Team (1)

Katy

Katy Anderson

Job Title: General Manager

Joined: 2023

I qualified as a nurse in 2011 and have worked in various roles during my nursing career.


This has enabled me to gain the experience and knowledge that I have today and to be in the privileged position of managing Foxland Grange.


My roles have included working in hospitals, in a quality team, developing practice for nurses and in complex care in a nursing home. Delivering the best quality care is at the heart of what I do.


I do my utmost to ensure that everyone feels valued, listened to and supported with their needs and wishes. I love to get to know each person in my care and have a friendly chat with their family and friends, so please come in and say hello!