Foxland Grange

73 Wergs Road, Tettenhall Village, Wolverhampton WV6 9BN
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9.5 241 Reviews
  • Foxland Grange, Wolverhampton
Foxland Grange in Tettenhall provides first class residential, nursing, dementia and respite care. The community has 98 en-suite bedrooms and on-site nursing facilities.

Residents at the Tettenhall care home can enjoy large, communal spaces to socialise or snug seating areas to relax and enjoy the newspaper and a coffee. There are also wheelchair-friendly landscaped gardens designed for a relaxing walk.

The passionate and dedicated team at Foxland Grange ensures that all residents’ individual needs and requirements are met; whether that is arranging for the chef to make your favourite meal or organising activities for you to enjoy. They encourage residents to stay active, make new friends, and pursue favourite hobbies.

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Care Provided by Foxland Grange

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 108 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Sheltered Housing

Good to Know

  • Person in charge
  • Katy Anderson (General Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (108)
    • Single Rooms with ensuite Wet Room (98)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Foxland Grange

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,425
    • Self-Funded Residential Dementia Care from £1,525

  • In addition to the weekly fees above, nursing service fees are charged at £229.95 per week. Respite stays
    are subject to a 20% uplift on the prices shown above.


    What’s included?
    • All care and support including a monthly review of care plans
    • All meals, snacks and drinks freshly prepared every day by our chef
    • In-house café with homemade cakes, and a variety of speciality teas and coffees
    • Access to landscaped gardens
    • Activities and lifestyle programme
    • All utilities and other accommodation costs
    • Housekeeping and laundry services
    • WiFi internet access


    Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
    appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
    medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
    other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
    an agreed hourly charge for this service.
  • (these prices are only a guideline, please contact Foxland Grange to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Stairlift
  • Television point in own room
  • Wheelchair Access

Foxland Grange Reviews (241)

Total of 241, showing 21-40
9.5

Foxland Grange has a Review Score of 9.5 (9.539) out of 10, based on 69 reviews in the last 2 years. Over all time Foxland Grange has 241 reviews.

Overall Experience

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Review from I S (Son of Resident) published on 16 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Always got a warm welcome and all staff make an effort to acknowledge residents and visitors. The care and facilities are really good and there are always activities going on. Food is good and there is an opportunity to comment and make comments on it and hopefully, the comments are taken on board.
Overall the home has been and continues to be very good for my mom.

Reply from Jazz Lalli, Reviews Team at Foxland Grange

Thank you for the lovely comment. Foxland Grange enjoys arranging activities for residents and seeing personal activities unfold for individual residents. Food is freshly cooked and 5* hygiene and a friendly dining experience. Team Members enjoy the interaction with Residents, Families and Professionals visiting. Thank you for taking the time to comment, your opinion is valued.


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Review from P T (Daughter of Resident) published on 15 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very friendly staff providing excellent care. Safe environment.

Reply from Jazz Lalli, Reviews Team at Foxland Grange

Thank you for your lovely comment. Foxland Grange have a fantastic team with wonderful residents.


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Review from R B (Daughter of Resident) published on 15 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

It has a friendly atmosphere. Welcoming to visitors. Staff are friendly and helpful. The food is good, not too fancy.
My mother is well looked after and never feels she is a nuisance, always well respected.

Reply from Jazz Lalli, Reviews Team at Foxland Grange

Thank you so much for your lovely comments. Foxland encourages all residents to ask for help when needed, but for those who shy away from help, the person-centred care plans encourage team members to act accordingly. Freshly cooked food on site is very important to us and your feedback is much appreciated.


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Review from P P (Friend of Resident) published on 15 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After renewing and visiting many care homes for my mother, aunt and friend, I have yet to find one better than Foxlands. The care is second to none with the resident always first, where else can you visit a Bistro? The ambience on entering Foxlands is both welcoming and aesthetically pleasing. I would
recommend for both nursing and care.

Reply from Jazz Lalli, Reviews Team at Foxland Grange

Thank you for your lovely comments. It is greatly appreciated to read that Foxland Grange is welcoming and the care is better than anywhere else you have visited. Foxland Grange strives to do their very best to ensure the best quality of life for all residents.


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Review from R H (Son of Resident) published on 15 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very nice staff and comfortable surroundings. Made to feel very welcome.

Reply from Jazz Lalli, Reviews Team at Foxland Grange

Thank you for your lovely comment. It is fantastic to read you have had a positive experience with Foxland Grange. Foxland Team members aim to give a warm welcome to all who visit.


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Review from J M (Son of Resident) published on 15 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent staff, very caring and attentive.

Reply from Jazz Lalli, Reviews Team at Foxland Grange

Thank you for your lovely comment. It is valuable to read your opinion of Foxland Team Members - your comment is very much appreciated.


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Review from A M (Son of Resident) published on 12 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is well looked after. Staff are friendly and welcoming. Residence is clean and tidy. There are regular activities. We are happy with the care provided. Thanks.

Reply from Jazz Lalli, Reviews Team at Foxland Grange

Thank you for the lovely comment. Team Members work hard to ensure a positive atmosphere and a tidy environment. Thank you for taking the time to leave us a valued review.


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Review from M D (Son of Resident) published on 21 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

While Mum is generally happy living at Foxland Grange there have been a number of basic aspects of her care which have not been specific to her needs e.g not checking hearing aids, not cutting up her food in a way she can eat it, not helping her clean her nails, items of clothes being damaged etc.
However,
I am pleased to say that having highlighted these shortcomings to the staff and to management, there has been a vast improvement and the family are pleased with the changes.

Reply from Jazz Lalli, Reviews Team at Foxland Grange

Thank you for your lovely comment. When residents first arrive at Foxland Grange it is a time for us to get to know their specific routines as well as a resident getting to know our routine. Foxland Team Members work hard to give residents the best outcome and it is lovely to hear Team Members and Management have fulfilled the right changes and will continue to work with residents and families to give the best quality of life.


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Review from A R (Friend of Resident) published on 20 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent all round experience.

Reply from Jazz Lalli, Reviews Team at Foxland Grange

Thank you for your lovely comment, it is very much appreciated.


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Review from S G (Son of Resident) published on 20 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff are very friendly and helpful whenever I visit and nothing is too much of an issue. I feel staff are very considerate and caring to all residents.

Reply from Jazz Lalli, Reviews Team at Foxland Grange

Thank you for your lovely comment. Foxland have a fantastic team and it is lovely to read you have seen this on your visits.


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Review from S C (Son of Resident) published on 20 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Dad has made excellent progress since he came to Foxland, regaining his self-confidence.

Reply from Jazz Lalli, Reviews Team at Foxland Grange

This is lovely to hear. Thank you for your lovely comment. Foxland aims to give the best quality of life to all residents.


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Review from A S (Relative of Resident) published on 20 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Nice ambience. Good level of service.

Reply from Jazz Lalli, Reviews Team at Foxland Grange

Thank you for your lovely comment it is very much appreciated.


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Review from S P (Son of Resident) published on 20 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is well looked after and the carers and indeed all the staff are really pleasant, and do their best to make our family experience the best it can be.

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Review from T R (Friend of Resident) published on 20 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff all seem to be so kind.

Reply from Jazz Lalli, Reviews Team at Foxland Grange

Thank you for your lovely comment. Foxland work hard to ensure the right team members are part of our team for that fantastic family feel.


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Review from A R (Daughter of Resident) published on 20 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The care and facilities seem to have improved.

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Review from N S (Son of Resident) published on 20 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Overall a very good care home with caring staff and warm welcomes.

Reply from Jazz Lalli, Reviews Team at Foxland Grange

Thank you for your lovely comment it is very much appreciated.


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Review from I M (Granddaughter of Resident) published on 18 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The team are always very smiley and welcoming. Nothing is ever too much trouble. The bistro area is great for taking our family member for a drink. Lots of activities on all the time - sometimes we come and she bust with other residents doing an activity.
It's always nice knowing our family member
is well looked after.

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Review from J S (Daughter of Resident) published on 14 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The care given to my mom is fantastic. It's a pity you can't mention names but her regular care staff are ace. They always talk, smile, and interact with residents and family. They really work hard. The home has been recently decorated in parts which is good. Management has improved. there has been
a lot of changes so this has of course taken time. Food is sometimes Mom's concern but management are listening in meetings when this is discussed.

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Review from B C (Son of Resident) published on 14 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad has been a resident for over 3 years. The nursing staff are excellent and all the staff offer excellent support and welcome.
The facilities are well looked after with new furniture in communal areas.
The fees are expensive in comparison to other homes but I guess you get what you pay for!

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Review from J W (Wife of Resident) published on 14 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

There is not a lot my husband can do, but he is still involved in activities whenever possible. The staff are friendly and caring, the food is great and the constant contact is reassuring.

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Current Review Score: 9.5 (9.539)

Overview of Review Score

The Review Score of 9.5 (9.539) out of 10 for Foxland Grange is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 69 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 66 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.539 for Foxland Grange is calculated as follows: ( (492 Excellents x 5) + (262 Goods x 4) + (49 Satisfactorys x 3) + (4 Poors x 2) ) ÷ 807 Ratings = 4.539

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Foxland Grange is based on 66 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 108 registered maximum number of service users is 21.6, which has been reached with 66 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Meet the Team (1)

Katy

Katy Anderson

Job Title: General Manager

Joined: 2023

I qualified as a nurse in 2011 and have worked in various roles during my nursing career.


This has enabled me to gain the experience and knowledge that I have today and to be in the privileged position of managing Foxland Grange.


My roles have included working in hospitals, in a quality team, developing practice for nurses and in complex care in a nursing home. Delivering the best quality care is at the heart of what I do.


I do my utmost to ensure that everyone feels valued, listened to and supported with their needs and wishes. I love to get to know each person in my care and have a friendly chat with their family and friends, so please come in and say hello!