Foxland Grange

73 Wergs Road, Tettenhall Village, Wolverhampton WV6 9BN
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9.5 241 Reviews
  • Foxland Grange, Wolverhampton
Foxland Grange in Tettenhall provides first class residential, nursing, dementia and respite care. The community has 98 en-suite bedrooms and on-site nursing facilities.

Residents at the Tettenhall care home can enjoy large, communal spaces to socialise or snug seating areas to relax and enjoy the newspaper and a coffee. There are also wheelchair-friendly landscaped gardens designed for a relaxing walk.

The passionate and dedicated team at Foxland Grange ensures that all residents’ individual needs and requirements are met; whether that is arranging for the chef to make your favourite meal or organising activities for you to enjoy. They encourage residents to stay active, make new friends, and pursue favourite hobbies.

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Care Provided by Foxland Grange

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 108 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Sheltered Housing

Good to Know

  • Person in charge
  • Katy Anderson (General Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (108)
    • Single Rooms with ensuite Wet Room (98)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Foxland Grange

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,425
    • Self-Funded Residential Dementia Care from £1,525

  • In addition to the weekly fees above, nursing service fees are charged at £229.95 per week. Respite stays
    are subject to a 20% uplift on the prices shown above.


    What’s included?
    • All care and support including a monthly review of care plans
    • All meals, snacks and drinks freshly prepared every day by our chef
    • In-house café with homemade cakes, and a variety of speciality teas and coffees
    • Access to landscaped gardens
    • Activities and lifestyle programme
    • All utilities and other accommodation costs
    • Housekeeping and laundry services
    • WiFi internet access


    Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
    appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
    medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
    other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
    an agreed hourly charge for this service.
  • (these prices are only a guideline, please contact Foxland Grange to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Stairlift
  • Television point in own room
  • Wheelchair Access

Foxland Grange Reviews (241)

Total of 241, showing 61-80
9.5

Foxland Grange has a Review Score of 9.5 (9.539) out of 10, based on 69 reviews in the last 2 years. Over all time Foxland Grange has 241 reviews.

Overall Experience

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  • 70
  • 10
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  • 1

Date Published

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Review from C S (Mother-in-law of Resident) published on 30 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you for making us feel welcome.

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Review from S B (Brother of Resident) published on 27 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely welcome, all staff attentive and helpful.
Everywhere is exceptionally clean.

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Review from J R (Wife of Resident) published on 16 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has frontotemporal dementia and has been a resident at Foxlands for over three and a half years. Over that time his care needs have been constantly changing. These have been met by a team of excellent carers. This has been a very difficult time for me also and all the staff have helped me
greatly to cope with what can best be described as a living bereavement. I would recommend Reminiscence to any family. A big thank you Foxlands.

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Review from Helen J (Daughter of Resident) published on 15 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since moving in nearly a year ago, both Mum and I have been very happy and satisfied with the care she has received. All the staff, without exception, have been friendly, helpful and caring. She receives regular visits to her room to make sure she is ok and they all know her by name. She regularly partakes
in the activities which she enjoys and the food is good quality with a varied and nutritious menu.
The rooms as well as common areas and gardens are well-maintained and kept clean.

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Review from C T (Daughter of Resident) published on 15 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We happened to visit Mum on the morning of a visit by Kim who gives a concert of wartime and contemporary songs backed by his own pre-recorded backing tracks. Mum was totally enthralled by the music, and Kim’s delivery, along with just the right amount of humour, were a delight to experience. Mum and
I even had a dance together - priceless. Mum has recently moved to the calmer Reminiscence wing of Foxland Grange and has settled in really well with the assistance of all of the supportive Care staff.

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Review from Josie S (Resident) published on 13 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have lived at Foxland Grange for one and a half years. The carers and medical staff are excellent. The personnel and medical care I have received are excellent. This is my home now - I have a lovely room with a lovely view from the windows. The activities provided are great, something for everybody.
The food, on the whole, is good, some days better than others, but a good choice. This is a nice place to call home.

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Review from Mark G (Son of Resident) published on 13 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad has been a resident for nearly 4 years after the passing of my mother, initially with the challenges of my Dad wanting his old life back. First impressions were of a 5-star hotel and fondly remember how the staff went out of their way to ease Dad's transition and make him welcome and comfortable.
Now it is like an extended family. I cannot praise the staff highly enough, the care, attention and in particular the respect they always give Dad never fails to impress me, which we witness every visit with other residents. Seeing Dad regularly sharing a laugh and joke with the staff is fantastic. The staff are always so friendly and welcoming when we visit, you genuinely feel that nothing is too much trouble. The activities team are brilliant, with always lots happening, trips, games and my Dad's personal favourite, singing. My son recently volunteered to help with the activities to aid his application for medicine at University but so enjoyed it that he has extended his placement.

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Review from Jennifer P (Daughter of Resident) published on 12 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been at Foxland Grange Care Home for a year, I am very pleased with the care and nursing she has received during her stay. All the staff are excellent, kind, caring and professional. I live overseas and it is a great comfort to me to know she is so well looked after. The staff have also
been very kind and supportive to me personally as well as to my mother.

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Review from Nicola F (Daughter of Resident) published on 22 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We had a lovely lunch in the private dining room, the food was delicious and we were really looked after. All the staff are so friendly and helpful and nothing is too much trouble. Foxland Grange has a lovely, welcoming atmosphere and everything is spotlessly clean. Mum's room is light, airy, spacious
and very comfortable.

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Review from Ann S (Daughter of Resident) published on 8 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Choosing the right Care Home for your relative is a huge responsibility. Foxland Grange Care Home has lived up to our expectations in every way.
Mum is happy, settled and very well cared for. Foxland Grange is well led and all the staff are kind, caring and professional. It is truly a team enterprise,
nothing is too much trouble and who ever you speak to takes responsibility to answer your question.
Add into this, good quality nursing care when needed and integration with local health care services. Foxland Grange offers a service which is certainly not found everywhere.
The home services and admin staff also play a significant role in welcoming and supporting relatives. We recently enjoyed restaurant quality food and service at family lunch in the Foxland private dining room.
The home environment is comfortable and inviting and the range of activities offered impressive.

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Review from Philip W (Nephew of Resident) published on 18 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Christmas Day was very special, thanks to all the staff at Foxland Grange. Your support is much appreciated.

Reply from Chelsea May, Manager at Foxland Grange

Hi Philip, thank you for your recent review. We agree Christmas Day was a very joyous occasion and we were so pleased to be able to welcome families into the community to share it with the residents, staff and volunteers. Kind Regards,
Foxland Grange.


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Review from J J (Daughter-in-law of Resident) published on 17 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We joined my mother-in-law for Boxing Day lunch, and what a lovely time we had! The food was delicious, and the staff were all so friendly and welcoming. Thank you, Foxland Grange, for a great Boxing Day. We all enjoyed it! (It was so nice to actually spend a long time with our mum and taste the menu).

Reply from Chelsea May, Manager at Foxland Grange

Hi J J, thank you for reviewing us here at Foxland Grange. We are so pleased you enjoyed Boxing Day with us last year and got to sample the food we offer residents within the community. Regards, Foxland Grange.


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Review from Anne R (Daughter of Resident) published on 17 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have just joined Mom for lunch in the private dining room as a family. This has been a lovely time for us all. The food and service were fantastic, and the ambience created by the pianist was delightful. Thank you to all the staff and residents that have made Mom feel so welcome and comfortable since
arriving.

Reply from Chelsea May, Manager at Foxland Grange

Hello Anne, thank you so much for taking the time to leave us a review. We are very proud of our dining facilities and food here at Foxland Grange, so it is wonderful to read they were enjoyed by your family. Kind Regards, Foxland Grange.


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Review from P S (Son of Resident) published on 13 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Unfortunately, very disappointed with the care given to my late mother. Having been assessed prior to moving into the home, there didn't seem to be appropriate thought in terms of her needs (very poor mobility and pain management).
Don't think it is the best type of facility if someone needs more than
very basic care.
Very nice setting, rooms of a good standard, and the food certainly looked nice but unfortunately, my mother was not in a position to enjoy this.

Reply from Samantha Debenham, Personal Assistant at Foxland Grange

Please accept our condolences. Although we always conduct detailed assessments prior to any resident joining us, on rare occasions, there may be hidden underlying conditions that neither the individual or their family are aware of, that are not obvious or visible. Unfortunately in your mother’s case, her decline had started before she joined us and sadly we were unable to improve her condition, despite involving external agencies to help identify the reasons behind her health problems and build a management plan for her care as soon as we could. I’m very proud of the team at Foxland Grange who always work hard to support residents and their families. I understand this is a very upsetting time for you, and please know that if you have any questions or queries about your mother’s care and time with us, our door is always open


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Review from D S (Sister of Resident) published on 10 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff have always been extremely helpful whenever I visit.
Nothing too much trouble.

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Review from Karen A (Daughter of Resident) published on 11 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I've been visiting my father for four years and have not had a single complaint or concern about the level of care. A standard question at all visits is 'Are you happy, Dad?'. The response is always immediate and positive 'yes' and that's despite a severe lack of mental capacity on a day-to-day level.
An invaluable gauge for Foxland Grange.

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Review from David C (Son of Resident) published on 7 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Friendly, caring and supportive staff and management.
All carers have a very positive attitude, and no task is too much trouble.
A care home I would recommend to anyone.

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Review from S B (Son of Resident) published on 31 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father looks the best he has in 14 months. All staff are friendly and maintain his dignity. He enjoys the food every day and sleeps well. I only hope for similar care when it's my turn!

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Review from E D (Respite Resident) published on 19 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After having an operation and coming into Foxland Grange for respite for a month I have found the service and friendly staff excellent. Nothing is too much trouble for them. Very happy resident.

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Review from T F (Daughter of Resident) published on 26 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was unsure how my dad would like Foxland Grange, but on the first day he was welcomed like an old friend and immediately introduced to many of the staff, and settled in well. The meals are lovely, and the activities are good. The staff are friendly and attentive to my dad's needs. He is so comfortable
there that he is staying for another three months as he was only there initially for one month respite.

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Current Review Score: 9.5 (9.539)

Overview of Review Score

The Review Score of 9.5 (9.539) out of 10 for Foxland Grange is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 69 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 66 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.539 for Foxland Grange is calculated as follows: ( (492 Excellents x 5) + (262 Goods x 4) + (49 Satisfactorys x 3) + (4 Poors x 2) ) ÷ 807 Ratings = 4.539

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Foxland Grange is based on 66 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 108 registered maximum number of service users is 21.6, which has been reached with 66 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (87)

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Meet the Team (1)

Katy

Katy Anderson

Job Title: General Manager

Joined: 2023

I qualified as a nurse in 2011 and have worked in various roles during my nursing career.


This has enabled me to gain the experience and knowledge that I have today and to be in the privileged position of managing Foxland Grange.


My roles have included working in hospitals, in a quality team, developing practice for nurses and in complex care in a nursing home. Delivering the best quality care is at the heart of what I do.


I do my utmost to ensure that everyone feels valued, listened to and supported with their needs and wishes. I love to get to know each person in my care and have a friendly chat with their family and friends, so please come in and say hello!