Foxland Grange

73 Wergs Road, Tettenhall Village, Wolverhampton WV6 9BN
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9.5 241 Reviews
  • Foxland Grange, Wolverhampton
Foxland Grange in Tettenhall provides first class residential, nursing, dementia and respite care. The community has 98 en-suite bedrooms and on-site nursing facilities.

Residents at the Tettenhall care home can enjoy large, communal spaces to socialise or snug seating areas to relax and enjoy the newspaper and a coffee. There are also wheelchair-friendly landscaped gardens designed for a relaxing walk.

The passionate and dedicated team at Foxland Grange ensures that all residents’ individual needs and requirements are met; whether that is arranging for the chef to make your favourite meal or organising activities for you to enjoy. They encourage residents to stay active, make new friends, and pursue favourite hobbies.

Care Provided by Foxland Grange

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 108 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Sheltered Housing

Good to Know

  • Person in charge
  • Katy Anderson (General Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (108)
    • Single Rooms with ensuite Wet Room (98)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Foxland Grange

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,425
    • Self-Funded Residential Dementia Care from £1,525
  • In addition to the weekly fees above, nursing service fees are charged at £229.95 per week. Respite stays
    are subject to a 20% uplift on the prices shown above.


    What’s included?
    • All care and support including a monthly review of care plans
    • All meals, snacks and drinks freshly prepared every day by our chef
    • In-house café with homemade cakes, and a variety of speciality teas and coffees
    • Access to landscaped gardens
    • Activities and lifestyle programme
    • All utilities and other accommodation costs
    • Housekeeping and laundry services
    • WiFi internet access


    Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
    appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
    medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
    other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
    an agreed hourly charge for this service.


  • (these prices are only a guideline, please contact Foxland Grange to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Stairlift
  • Television point in own room
  • Wheelchair Access
Total of 241, showing 81-100
9.5

Foxland Grange has a Review Score of 9.5 (9.539) out of 10, based on 69 reviews in the last 2 years. Over all time Foxland Grange has 241 reviews.

Overall Experience

  • 160
  • 70
  • 10
  • 0
  • 1

Date Published

241
5
28
69
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Overall Experience  Overall Experience 4.0 out of 5

I came to Foxland Grange for respite care after having a total knee replacement. At first, I could do very little without assistance which was always available. Eventually, I started to gain confidence, but carers were always there. I eventually gained the confidence to do things myself, help was slowly
withdrawn. I appreciate all the assistance/care I have been given and say a big thank you to all the staff.

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Overall Experience  Overall Experience 5.0 out of 5

As always, we had a lovely visit today with friendly and helpful staff. The bistro area is bustling again and the coffee and pastries are delicious. It is always nice to be able to say hello to fellow residents, especially after the Covid period. Of course, with the Queen's Jubilee, there were plenty
of displays and activities planned.

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Overall Experience  Overall Experience 5.0 out of 5

My mother had come out of hospital after being in hospital for 4 weeks and was off her feet and feeling very low. We decided to try respite at Foxland and after 4 weeks there she had greatly improved in their care which is brilliant. So much so we have decided to keep mum there as she is very happy
to stay. Can’t praise the whole team enough.

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Overall Experience  Overall Experience 4.0 out of 5

My husband suffering from Parkinsons has only been at Foxlands for two weeks. The bedroom is very spacious and I was impressed that he could have all his own furniture. I am allowed to visit and stay as often and as long as I like between 8am - 8pm and can take our little dog in to visit him. This has
helped him settle in. I am very satisfied with the care so far.

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Overall Experience  Overall Experience 5.0 out of 5

My mother went to Foxland Grange for four weeks' respite following a time in hospital with a fractured back and wrist. She had a lovely warm welcome when she arrived and the kindness and care she received were exemplary and made a real difference to her recovery. She left being much stronger, happier
and more confident.

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Overall Experience  Overall Experience 5.0 out of 5

Foxland Grange made Dad's 100th birthday a really lovely and special occasion: there were birthday balloons in the entrance hall and party balloons in the Community Room; the home organised an interview with the Express & Star and a regimental band to come and play "Happy Birthday"; best of all, they
laid on a superb birthday tea with a magnificent, and delicious, 100th birthday cake.
The staff are always friendly and welcoming to visitors and kind and competent in their dealings with residents.

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Overall Experience  Overall Experience 4.0 out of 5

I came to Foxland Grange because I needed respite after living by myself for a long period of time. Since my partner had died, I was at a very 'low ebb'. This home has performed a 'miracle' - I have put on weight, am more confident and believe in myself. The staff are very caring, loving and go the
extra mile. I am still not ready to go out into the outside world but I am working towards it - a big thank you.

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Overall Experience  Overall Experience 5.0 out of 5

Arrangements for my dad's move to Sunrise were meticulously and sensitively met with care given not just to Dad but to my sister and myself. Sunrise has a lovely, homely feel as soon as you're welcomed at the door. Dad loves his beautiful room, enjoys the food and is so comfortable. At home, he had
become quiet and withdrawn, but now he's back to his old self again, chatting and with a renewed sense of fun.
He loves the staff and is constantly singing their praises. He is never lonely and is stimulated by the varied activities provided throughout the week.
Dad has many health problems, and the nursing team are outstanding. They have worked so hard with his recovery, and we are kept up to date with any changes.
I'm constantly in contact with the staff here. They are amazing. Whatever they do, it is done passionately, and they always go the extra mile. It makes me so happy that Dad is enjoying his last years in such a special and caring place.

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Overall Experience  Overall Experience 5.0 out of 5

Sunrise has given my dad a new lease of life. Since becoming a resident after a long hospital stay, he has returned to being the Dad I know. We call it "the Sunrise effect"! He settled in straight away and has made new friends. Lovely, sunny rooms, great facilities, lots of stimulation, delicious food,
has kept Dad out of the hospital. What a relief! It's evident that all staff, including management, has the resident's best interest at heart and epitomise the word "carers". No, it's not the cheapest, but definitely work it. I could not be happier with Sunrise and can't imagine Dad anywhere else.

Reply from Sue Gallagher, General Manager at Foxland Grange

Sunrise of Tettenhall appreciate moving into a care home can be an unsettling time. This is why we take the time to engage with family members and friends of the resident to make the process as smooth as possible, to get to know the resident on a personal level. We are pleased your dad has settled in well. Your kind words are appreciated and will be shared with the team.


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Overall Experience  Overall Experience 5.0 out of 5

My 4 week stay at Sunrise of Tettenhall Wilton was very enjoyable after my hip operation. The staff there are so helpful, nothing is too much trouble. The food is excellent. I realise how much the helped me to recover so quickly. I would not have coped at home on my own. I will certainly recommend sunrise.
Please thank everyone for their help.

Reply from Sue Gallagher, General Manager at Foxland Grange

The team here at Sunrise of Tettenhall would like to thank you for taking the time to review your time with us and for your kind words. We thoroughly enjoyed having you stay with us and look forward to welcoming you back if your needs change.


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Overall Experience  Overall Experience 3.0 out of 5

Sunrise has made my aunt so welcome; they have worked so hard with her getting her back on the road to recovery. We had to move her from London to Wolverhampton, after losing her partner, of 62 years, so it's a very sad time.

Reply from Su Gallagher, General Manager at Foxland Grange

Sunrise of Tettenhall appreciate moving into a care home can be an unsettling time. This is why we take the time to engage with family members and friends of the resident to make the process as smooth as possible, to get to know the resident on a personal level. We are pleased your aunt settled in well.


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Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident in Sunrise since November 2014. She has been very well looked after and enjoys taking part in the varied activities arranged each day.
The staff have always been attentive to her needs, and if ever I have a concern or a request, they are on to it immediately. Weekly Zoom meetings
with the manager have helped to keep us in the loop regarding quickly changing situations, this past year.
I cannot praise them enough for the care they have shown Mum for six years, and particularly during the pandemic.

Reply from Su Gallagher, General Manager at Foxland Grange

Here at Sunrise of Tettenhall, we have worked hard to ensure all the residents receive the highest quality of care and security within our home. Thank you for your kind words; these will be shared with the team, and we look forward to welcoming you back to our home soon.


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Overall Experience  Overall Experience 5.0 out of 5

Sunrise welcomed Mom and did everything possible to settle her in under the circumstances! Covid restrictions made it difficult for Mom and the family, but Sunrise staff were available for questions and support throughout. The weekly Zoom meetings are incredibly informative, and I always feel I can
contact someone to speak to with any worries or concerns I may have. The manager of Sunrise is incredibly supportive and very “hands-on”. I feel she knows my mom well and understands our situation too! Also, I believe Sunrise is on the ball and has responded very quickly to any new Government initiatives regarding Covid and allowing the family to see their loved ones.

Reply from Su Gallagher, General Manager at Foxland Grange

Sunrise of Tettenhall appreciate moving into a care home can be an unsettling time. This is why we take the time to engage with family members and friends of the resident to make the process as smooth as possible, to get to know the resident on a personal level. We are pleased your mum has settled in well.


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Overall Experience  Overall Experience 5.0 out of 5

The staff are fantastic - efficient, caring and empathetic. The care of their residents is top priority. I can't recommend it highly enough. They have been very informative throughout the pandemic - keeping families up to date with guidelines they have put in place to keep their residents safe and well.
Staff have always gone above and beyond to be helpful, kind and accommodating to the family of residents.

Reply from Su Gallagher, General Manager at Foxland Grange

Thank you for your kind words. We believe we have a fantastic team here at Sunrise of Tettenhall and your recognition of this is appreciated by every member of our team. By having a whole home approach here at Sunrise we believe this creates a relaxed and friendly environment for our residents to call home.


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Overall Experience  Overall Experience 4.0 out of 5

I saw my auntie under a gazebo outside. Her warmth and comfort were attended to, as well as social distancing. Checks on myself in relation to Covid-19 were completed and thorough at the front door. Staff were professional and friendly. They gave us space, with odd checks on my auntie. I did not go
inside at all. Staff were welcoming whilst following govt guidelines. Good balance between friendly and professional.

Reply from Su Gallagher, General Manager at Foxland Grange

Here at Sunrise of Tettenhall, we have worked hard to ensure all of the residents receive the highest quality of care and security within our home. Thank you for your kind words, these will be shared with the team and we look forward to welcoming you back to our home soon.


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Overall Experience  Overall Experience 5.0 out of 5

From the outset, the staff have been friendly, informative and professional. They treat dad as an individual and show interest in his personal needs and what he likes and dislikes. They make every effort to ensure he is happy and entertained, and he has settled really well and is very content in this
home. We have always been made welcome and staff are always available if we want to chat.

Reply from Su Gallagher, General Manager at Foxland Grange

Sunrise of Tettenhall appreciate moving into a care home can be an unsettling time. This is why we take the time to engage with family members and friends of the resident to make the process as smooth as possible, to get to know the resident on a personal level. We are pleased your father has settled in well.


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Overall Experience  Overall Experience 5.0 out of 5

I cannot find fault with this retirement home. The care is excellent, my sister adores the food and she is happy. What more can we ask fo?

Reply from Su Gallagher, General Manager at Foxland Grange

We are delighted to hear that our dining is a stand out factor for your sister. Our residents deserve the best and we ensure that they receive this from a wide variety of high-quality suppliers. Thank you for your recognition of this, and your kind words will be passed on to our dining team.


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Overall Experience  Overall Experience 5.0 out of 5

The level of care shown by all staff at 'Sunrise of Tettenhall' over the last few weeks has been absolutely outstanding. Given the extra pressure of covid-19 and the need to keep all resident safe and well, I cannot fault the attention of the carers and their level of commitment. The leadership of the
manager has played a great part (with her senior colleagues) in safely negotiating their exceptionally challenging times. Thank you Sunrise!

Reply from Su Gallagher, General Manager at Foxland Grange

Our care teams are central to everything we do in our home, your recognition of their passionate and skilled work is fantastic to hear. Thank you for your kind words, these will be shared with the rest of the team here at Sunrise of Tettenhall.


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Overall Experience  Overall Experience 5.0 out of 5

Sunrise of Tettenhall provide exceptional care for my mother who has now been a resident for 8-years. All the staff are friendly, caring and professional. The care provided to my mother, particularly during the current covid-19 pandemic, has been second to none under such difficult circumstances. I
would not hesitate to recommend Sunrise to friends and family.

Reply from Su Gallagher, General Manager at Foxland Grange

Thank you for leaving us such a wonderful review, our team members will be thrilled to hear your positive feedback. Here at Sunrise of Tettenhall, we pride ourselves on understanding our residents needs to respect their independence and give a real sense of being at home.


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Overall Experience  Overall Experience 4.0 out of 5

I am very happy with my stay at Sunrise Tettenhall. I find the management very helpful and willing to take any problem on board and resolved them quickly.

Reply from Su Gallagher, General Manager at Foxland Grange

The team here at Sunrise of Tettenhall would firstly like to thank you for your kind words. We strive, as a team, to work closely with our residents so we can provide the very best care for each individual in our home, and we are glad to have made a difference.


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Current Review Score: 9.5 (9.539)

Overview of Review Score

The Review Score of 9.5 (9.539) out of 10 for Foxland Grange is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 69 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 66 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.539 for Foxland Grange is calculated as follows: ( (492 Excellents x 5) + (262 Goods x 4) + (49 Satisfactorys x 3) + (4 Poors x 2) ) ÷ 807 Ratings = 4.539

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Foxland Grange is based on 66 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 108 registered maximum number of service users is 21.6, which has been reached with 66 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (87)

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Meet the Team (1)

Katy

Katy Anderson

Job Title: General Manager

Joined: 2023

I qualified as a nurse in 2011 and have worked in various roles during my nursing career.


This has enabled me to gain the experience and knowledge that I have today and to be in the privileged position of managing Foxland Grange.


My roles have included working in hospitals, in a quality team, developing practice for nurses and in complex care in a nursing home. Delivering the best quality care is at the heart of what I do.


I do my utmost to ensure that everyone feels valued, listened to and supported with their needs and wishes. I love to get to know each person in my care and have a friendly chat with their family and friends, so please come in and say hello!