Foxland Grange

73 Wergs Road, Tettenhall Village, Wolverhampton WV6 9BN
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9.5 241 Reviews
  • Foxland Grange, Wolverhampton
Foxland Grange in Tettenhall provides first class residential, nursing, dementia and respite care. The community has 98 en-suite bedrooms and on-site nursing facilities.

Residents at the Tettenhall care home can enjoy large, communal spaces to socialise or snug seating areas to relax and enjoy the newspaper and a coffee. There are also wheelchair-friendly landscaped gardens designed for a relaxing walk.

The passionate and dedicated team at Foxland Grange ensures that all residents’ individual needs and requirements are met; whether that is arranging for the chef to make your favourite meal or organising activities for you to enjoy. They encourage residents to stay active, make new friends, and pursue favourite hobbies.

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Care Provided by Foxland Grange

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 108 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Sheltered Housing

Good to Know

  • Person in charge
  • Katy Anderson (General Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (108)
    • Single Rooms with ensuite Wet Room (98)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Foxland Grange

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,425
    • Self-Funded Residential Dementia Care from £1,525

  • In addition to the weekly fees above, nursing service fees are charged at £229.95 per week. Respite stays
    are subject to a 20% uplift on the prices shown above.


    What’s included?
    • All care and support including a monthly review of care plans
    • All meals, snacks and drinks freshly prepared every day by our chef
    • In-house café with homemade cakes, and a variety of speciality teas and coffees
    • Access to landscaped gardens
    • Activities and lifestyle programme
    • All utilities and other accommodation costs
    • Housekeeping and laundry services
    • WiFi internet access


    Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
    appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
    medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
    other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
    an agreed hourly charge for this service.
  • (these prices are only a guideline, please contact Foxland Grange to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Stairlift
  • Television point in own room
  • Wheelchair Access

Foxland Grange Reviews (241)

Total of 241, showing 101-120
9.5

Foxland Grange has a Review Score of 9.5 (9.539) out of 10, based on 69 reviews in the last 2 years. Over all time Foxland Grange has 241 reviews.

Overall Experience

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  • 70
  • 10
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Date Published

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Review from D K (Resident) published on 6 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent.

Reply from Su Gallagher, General Manager at Foxland Grange

Thank you for taking the time to share your experience of Sunrise of Tettenhall. Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.


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Review from Lesley W (Friend of Resident) published on 6 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A very welcoming and warm greeting when back as a visitor following lockdown. Felt very safe, regarding infection risk. Excellent procedures in place, and a lovely gesture from the home when leaving after the visit by way of a little goodie bag and a lovely card thanking one for being patient. Residents
and visitors could not ask for anything better. Well done and thank you to all.

Reply from Su Gallagher, General Manager at Foxland Grange

Here at Sunrise of Tettenhall, we have worked hard to ensure all of the residents receive the highest quality of care and security within our home. Thank you for your kind words, these will be shared with the team.


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Review from A C (Resident) published on 14 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I came here in January 2020 with my wife who has Alzheimer's and Parkinson's. I spent 4/5 days in hospital. On arrival, I had excellent attention, I found it difficult to cope with. Similar to going into HM Forces to get used to food. Now managing to cope by eating what I like and refusing what I don't
like. But, I would recommend it. Very good care and attention. Likely to tell them as I find it.

Reply from Su Gallagher, General Manager at Foxland Grange

At Sunrise we pride ourselves on offering a wide variety of dining options for our residents. Whilst we have a structured menu system across our portfolio, the dining team here at Sunrise of Tettenhall are open to requests that our residents would love to see. We are always open to feedback and will take your comments on board.


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Review from Ken W (Resident) published on 9 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very comfortable with all things provided.

Reply from Su Gallagher, General Manager at Foxland Grange

Here at Sunrise of Tettenhall, we endeavour to provide the very best experience for our residents and their families. Thank you for taking the time to share your kind words with us, these will be shared with the team.


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Review from K R (Resident) published on 30 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When I first came here, I was unable to walk, but with the care of Sunrise and much equipment, I now have my independence with safety.

Reply from Su Gallagher, General Manager at Foxland Grange

At Sunrise of Tettanhall our ultimate goal is to provide the best possible level of care we can. From our carers, nurses and activities team we strive to achieve a sociable and comfortable community our residents can call home. We are so happy to see the improvements made by yourself.


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Review from O N (Resident) published on 30 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am very happy here and have no complaints. Sometimes the food id not to my liking but that's not the fault of the kitchen - sometimes too much. Everything is done for our well-being and society. I love my daily shower.

Reply from Su Gallagher, General Manager at Foxland Grange

Here at Sunrise of Tettenhall, we have worked hard to ensure all of the residents receive the highest quality of care and security within our home. Thank you for your kind words, these will be shared with the team.


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Review from R H (Resident) published on 30 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff helpful and friendly.

Reply from Su Gallagher, General Manager at Foxland Grange

Here at Sunrise of Tettenhall we endeavor to provide the very best experience for our residents and their families. Thank you for taking the time to share your kind words with us, these will be shared with the team.


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Review from J A (Resident) published on 23 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My first time was in March 2016. Highly pleasant. After further operations etc, my home care was not up to the necessary standard required, due to changes at home with the medical care needed on a daily basis, etc. So the obvious solution was a return to Sunrise which is where I am resident now, with
first-class care in all departments.

Reply from Su Gallagher, General Manager at Foxland Grange

Thank you for your kind words. We believe we have a fantastic team here at Sunrise of Tettenhall and your recognition of this is appreciated by every member of our team. By having a whole-home approach here at Sunrise we believe this creates a relaxed and friendly environment for our residents to call home.


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Review from J B (Resident) published on 23 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good care. Very happy with living here. This is the best care home and I wish it was a bit cheaper but very happy.

Reply from Su Gallagher, General Manager at Foxland Grange

Here at Sunrise of Tettenhall, we endeavour to provide the very best experience for our residents and their families. Thank you for taking the time to share your kind words with us; these will be shared with the team.


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Review from S K (Daughter of Resident) published on 27 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Care for my dad is very good. Staff are loving, careful and respectful. Standards of hygiene are excellent.
Activities are well-thought-out, relevant and entertaining. Only reservation is that the food looks poor. I've been at several meals and it's not too appetising (to my taste, anyway).

Reply from Heather James, General Manager at Foxland Grange

Our team here at Sunrise of Tettenhall are so grateful for your comments. Our activities co-ordinator and the team work hard to provide engaging and stimulating activities for all of our residents, we are so glad to hear the activities provided are one of your favorite elements of our home.


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Review from Ian E (Son of Resident) published on 21 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care for my mother is fantastic. She is clean, well-fed and really looked after. She goes on outings and takes part in the various activities that are put on. I couldn't ask for better care.

Reply from Heather James, General Manager at Foxland Grange

At Sunrise of Tettenhall, our ultimate goal is to provide the best possible level of care we can. From our carers, nurses and activities team we strive to achieve a sociable and comfortable community our residents can call home.


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Review from Ann S (Niece of Resident) published on 21 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The family has been very pleased with the care that our aunt has received since she came to stay at Sunrise. We are relieved that she is happy here and that her medical needs are also catered for. Without Sunrise our aunt's future would have been very bleak indeed.

Reply from Heather James, General Manager at Foxland Grange

At Sunrise of Tettenhall our ultimate goal is to provide the best possible level of care we can. From our carers, nurses and activities team we strive to achieve a sociable and comfortable community our residents can call home. We are so happy to see the improvements made by your aunt.


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Review from Louise S (Niece of Resident) published on 21 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A beautiful, well run place - a joy to visit. I would recommend to anyone with the resources to finance.

Reply from Heather James, General Manager at Foxland Grange

Here at Sunrise of Tettenhall, we endeavour to provide the very best experience for our residents and their families. Thank you for taking the time to share your kind words with us, these will be shared with the team.


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Review from V E (Nephew of Resident) published on 21 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Pleasant environment, clean rooms, large walking area, ample space in rooms. We have only visited our aunt twice so this is early days.

Reply from Heather James, General Manager at Foxland Grange

Here at Sunrise of Tettenhall, we endeavour to provide the very best experience for our residents and their families. Thank you for taking the time to share your kind words with us, these will be shared with the team.


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Review from A A (Son of Resident) published on 20 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Clean, bright and open. Not too noisy. Plenty of things to do. Warm. Excellent staff throughout. The food is good. I am very happy that Dad is here.

Reply from Heather James, General Manager at Foxland Grange

Here at Sunrise of Tettenhall, we endeavour to provide the very best experience for our residents and their families. Thank you for taking the time to share your kind words with us, these will be shared with the team.


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Review from J W (Son of Resident) published on 20 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Consistently exceptional care and consideration for all the residents. Social support and interaction always evident even if residents are sometimes reluctant to interact.

Reply from Heather James, General Manager at Foxland Grange

Here at Sunrise of Tettenhall, we endeavour to provide the very best experience for our residents and their families. Thank you for taking the time to share your kind words with us, these will be shared with the team.


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Review from Roger R (Aunt of Resident) published on 20 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We look forward to seeing aunty every week. Staff are always pleasant and speak to us. Residents are active and walking around and will speak to us. Aunty enjoys all her meals and will tell us what she has been eating. She is always clean and well dressed. Carers are always popping in to make sure she
is ok and she seems reasonably happy.

Reply from Heather James, General Manager at Foxland Grange

Our dining team will be thrilled with your lovely comments. Here at Sunrise of Tettenhall, we cater for each resident based on preferences and dietary requirements. Hearing this positive feedback is greatly appreciated by everyone in the community.


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Review from Janet P (Daughter of Resident) published on 20 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The family are fully satisfied with the care Mum is receiving. The staff are so very warm and helpful. The family are kept fully informed as to Mum's health and welfare and are never too busy to chat. Mum is very happy and settled. Thank you all.

Reply from Heather James, General Manager at Foxland Grange

At Sunrise of Tettenhall, our ultimate goal is to provide the best possible level of care we can. From our carers, nurses and activities team we strive to achieve a sociable and comfortable community our residents can call home. We are so happy to see the improvements made by your mum.


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Review from Judy M (Daughter of Resident) published on 20 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Sunrise has a lovely atmosphere and residents look comfortable and cared for. Staff are always pleasant and polite.

Reply from Heather James, General Manager at Foxland Grange

Here at Sunrise of Tettenhall, we endeavour to provide the very best experience for our residents and their families. Thank you for taking the time to share your kind words with us, these will be shared with the team.


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Review from R S (Son of Resident) published on 13 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We are generally very pleased with the level of care mum received from Sunrise of Tettenhall. The only negatives are the food which needs to improve and also the trays of half-eaten meals and dirty cups and glasses which are left in the halls and walkways for hours and hours.

Reply from Heather James, General Manager at Foxland Grange

We are delighted you are happy with the quality care we are providing for your mum. This is always our priority but of course whilst we work equally hard to ensure all other areas are just as good, we sometimes fall a little short. Thanks for your feedback, I’m confident we can react accordingly.


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Current Review Score: 9.5 (9.539)

Overview of Review Score

The Review Score of 9.5 (9.539) out of 10 for Foxland Grange is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 69 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 66 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.539 for Foxland Grange is calculated as follows: ( (492 Excellents x 5) + (262 Goods x 4) + (49 Satisfactorys x 3) + (4 Poors x 2) ) ÷ 807 Ratings = 4.539

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Foxland Grange is based on 66 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 108 registered maximum number of service users is 21.6, which has been reached with 66 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Meet the Team (1)

Katy

Katy Anderson

Job Title: General Manager

Joined: 2023

I qualified as a nurse in 2011 and have worked in various roles during my nursing career.


This has enabled me to gain the experience and knowledge that I have today and to be in the privileged position of managing Foxland Grange.


My roles have included working in hospitals, in a quality team, developing practice for nurses and in complex care in a nursing home. Delivering the best quality care is at the heart of what I do.


I do my utmost to ensure that everyone feels valued, listened to and supported with their needs and wishes. I love to get to know each person in my care and have a friendly chat with their family and friends, so please come in and say hello!