Foxland Grange

73 Wergs Road, Tettenhall Village, Wolverhampton WV6 9BN
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9.5 241 Reviews
  • Foxland Grange, Wolverhampton
Foxland Grange in Tettenhall provides first class residential, nursing, dementia and respite care. The community has 98 en-suite bedrooms and on-site nursing facilities.

Residents at the Tettenhall care home can enjoy large, communal spaces to socialise or snug seating areas to relax and enjoy the newspaper and a coffee. There are also wheelchair-friendly landscaped gardens designed for a relaxing walk.

The passionate and dedicated team at Foxland Grange ensures that all residents’ individual needs and requirements are met; whether that is arranging for the chef to make your favourite meal or organising activities for you to enjoy. They encourage residents to stay active, make new friends, and pursue favourite hobbies.

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Care Provided by Foxland Grange

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 108 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Sheltered Housing

Good to Know

  • Person in charge
  • Katy Anderson (General Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (108)
    • Single Rooms with ensuite Wet Room (98)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Foxland Grange

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,425
    • Self-Funded Residential Dementia Care from £1,525

  • In addition to the weekly fees above, nursing service fees are charged at £229.95 per week. Respite stays
    are subject to a 20% uplift on the prices shown above.


    What’s included?
    • All care and support including a monthly review of care plans
    • All meals, snacks and drinks freshly prepared every day by our chef
    • In-house café with homemade cakes, and a variety of speciality teas and coffees
    • Access to landscaped gardens
    • Activities and lifestyle programme
    • All utilities and other accommodation costs
    • Housekeeping and laundry services
    • WiFi internet access


    Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
    appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
    medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
    other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
    an agreed hourly charge for this service.
  • (these prices are only a guideline, please contact Foxland Grange to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Stairlift
  • Television point in own room
  • Wheelchair Access

Foxland Grange Reviews (241)

Total of 241, showing 141-160
9.5

Foxland Grange has a Review Score of 9.5 (9.539) out of 10, based on 69 reviews in the last 2 years. Over all time Foxland Grange has 241 reviews.

Overall Experience

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  • 70
  • 10
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Date Published

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Review from Martin L (Son of Resident) published on 7 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent.
Happy environment.
Friendly, caring staff.

Reply from Marketing, Marketing at Foxland Grange

Thank you for taking the time to share your experience of Sunrise of Tettenhall.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Tettenhall Team.


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Review from Debbie W (Daughter of Resident) published on 30 October 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was a resident at Sunrise of Tettenhall for 6 weeks of convalescence following hip replacement surgery. It was the perfect location for her at this time. Every member of staff we encountered was caring and extremely professional, from carers to dining room staff, reception staff to nursing staff-no
one was less than friendly, professional and welcoming. Prior to admittance, the administrative staff were informative and helpful in finding the right options for us as a family.


Initially mum found it hard to settle, but staff listened carefully to her likes and dislikes and bent over backwards to meet her individual needs and preferences, which made a huge difference.


There is a varied programme of activities on offer which is inclusive and stimulating. The food is varied, plentiful, nourishing and well presented and individual tastes can be catered for.


To sum up, I can recommend Sunrise most wholeheartedly and offer heartfelt thanks for their care, compassion and skill.


Reply from Marketing, Marketing at Foxland Grange

Thank you for taking the time to share your experience of Sunrise of Tettenhall.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Tettenhall Team


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Review from Gaye M (Daughter of Resident) published on 22 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum is always treated with kindness and dignity. The staff are wonderful. The activities are good and they try hard to encourage everyone to engage.

Reply from Marketing, Marketing at Foxland Grange

Thank you for taking the time to share your experience of Sunrise of Tettenhall.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Tettenhall Team


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Review from Roger C (Friend of Resident) published on 9 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When visiting our friends, we were highly impressed by the friendlinesses of all members of staff. Particularly also, their caring nature and level of patience and compassion when dealing not just with our own friends but other residents too.
We were so impressed, being elderly ourselves, that we have
determined that should the need arise for us in any way in the future, this would be the home of our choice.

Reply from Marketing, Marketing at Foxland Grange

Thank you for taking the time to share your experience of Sunrise of Tettenhall.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Tettenhall Team


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Review from Helen A (Daughter of Resident) published on 10 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Sunrise were happy to persevere with Dad's needs when he first arrived at Sunrise 3 years ago.
He has since settled well, enjoying the routine and facilities.
They treat him as an individual who is happy in his own company.

Reply from Marketing, Marketing at Foxland Grange

Thank you for taking the time to share your experience of Sunrise of Tettenhall.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Tettenhall Team


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Review from Margaret C (Friend of Resident) published on 10 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit weekly and have found the staff very polite and welcoming. In my opinion, the care is excellent and my friend enjoys all the activities. Thank you.

Reply from Marketing, Marketing at Foxland Grange

Thank you for taking the time to share your experience of Sunrise of Tettenhall.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Tettenhall Team


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Review from Ann G (Friend of Resident) published on 24 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I always have a warm welcome from the concierge. Entrance Hall is attractively presented - especially flowers. All areas very clean and tidy - passage for wheelchairs and walking aids able to access all areas. Caring staff generally helpful towards residents. Visiting entertainers (especially singers)
add to a lively atmosphere and are always made welcome. Providing activities (eg. flower arranging) gives residents something useful to achieve - which residents enjoy.

Reply from Marketing, Marketing at Foxland Grange

Thank you for taking the time to share your experience of Sunrise of Tettenhall.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their family's lives.
The Sunrise of Tettenhall Team


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Review from J H (Goddaughter of Resident) published on 24 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Better flavour and variety of food needed. Very expensive levels of care. Items lost or spoiled in the laundry. Could do better on feedback to relatives.

Reply from Marketing, Marketing at Foxland Grange

Thank you for taking the time to review Sunrise of Tettenhall.
Your feedback is important to us, as is the care and well-being of all of our residents. We would like to understand your concerns further and would be grateful if you could email more information to us on information@sunriseseniorliving.com or please speak with our Community General Manager so that we can explore your concerns fully.
The Sunrise of Tettenhall Team


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Review from Vanessa (Daughter-in-law of Resident) published on 20 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Sunrise offers a service that tries to replicate a hotel environment. You will not be able to please all residents and unfortunately, my father in law will never be content, as he would rather be in his own home. This is not possible as he needs full-time care.
The only way he would be happy is with
one to one care.
Sometimes he feels that the staff don't actually listen and are rushing, but as I said he would never be fully satisfied.

Reply from Marketing, Marketing at Foxland Grange

Thank you for taking the time to share your experience of Sunrise of Tettenhall.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives. Therefore, I’ve passed your feedback on to the rest of the team, so we can look into addressing this issue. In the meantime, please feel free to contact the Community Home manager if you would like to discuss this in further detail.
The Sunrise of Tettenhall Team


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Review from Ruth C (Wife of Resident) published on 20 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband is always clean and shaven and if a health 'blip', the doctor is called in. Staff caring. Very good care and facilities but what a cost.

Reply from Marketing, Marketing at Foxland Grange

Thank you for taking the time to share your experience of Sunrise of Tettenhall.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Tettenhall Team


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Review from H S (Granddaughter of Resident) published on 20 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my grandad has been in the care of Sunrise of Tettenhall, he has improved greatly including his mobility, eating habits appearance, independence and general overall well-being. Due to working in the healthcare sector for over 10 years, I was very nervous about how my grandad would adjust in a
home and struggle with trusting someone with his care. However, he is so happy living at Sunrise of Tettenhall and I am happy because I now have trust in Sunrise and their staff. Although unhappy with one comment made by a member of staff, "we discourage family member visits at meal times."

Reply from Marketing, Marketing at Foxland Grange

Thank you for taking the time to share your experience of Sunrise of Tettenhall.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives. Therefore, I’ve passed your feedback on to the rest of the team, so we can look into addressing this issue. In the meantime, please feel free to contact the Community Home manager if you would like to discuss this in further detail.
The Sunrise of Tettenhall Team


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Review from Jacqueline M (Daughter of Resident) published on 12 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Good advice when trying to choose where Mom would go.
Smooth transition.
Everyone is very friendly and informed.

Reply from Marketing, Marketing at Foxland Grange

Thank you for taking the time to share your experience of Sunrise of Tettenhall.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Tettenhall Team.


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Review from J F (Daughter of Resident) published on 12 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As my mother has only been here for two days, I am not able to give my opinion but from what I have seen everything appears very good.
Staff are very helpful and pleasant.

Reply from Marketing, Marketing at Foxland Grange

Thank you for taking the time to share your experience of Sunrise of Tettenhall.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Tettenhall Team.


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Review from J E (Friend of Resident) published on 12 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When I arrive to visit a friend who is a resident. I am always greeted with a welcome from the staff.
My friend has been a resident for approximately four years and has always been well looked after by the staff.

Reply from Marketing, Marketing at Foxland Grange

Thank you for taking the time to share your experience of Sunrise of Tettenhall.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Tettenhall Team.


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Review from Jill C (Daughter of Resident) published on 12 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find the staff very efficient and helpful. My mum has started to walk properly all the way from her room to the downstairs area taking part in activities and socialising well with staff and the residents of Sunrise.
I cannot fault this lovely atmosphere and although she is leaving on the 1st March,
she has been very happy at Sunrise.

Reply from Marketing, Marketing at Foxland Grange

Thank you for taking the time to share your experience of Sunrise of Tettenhall.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Tettenhall Team.


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Review from E C (Granddaughter of Resident) published on 12 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Friendly staff, excellent meals. Feels at ease knowing my granddads being cared for in lovely surroundings by good staff. After having live in carers at home, which we were very disappointed with, we are now happy that he is being well looked after.

Reply from Marketing, Marketing at Foxland Grange

Thank you for taking the time to share your experience of Sunrise of Tettenhall.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Tettenhall Team.


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Review from Alistair M (Son of Resident) published on 12 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has lived at Sunrise of Tettenhall for 3 months. During that time, everyone at Sunrise has tried to look after her as best they can. Mum particularly enjoys all of the activities and trips that Sunrise organises for its residents.

Reply from Marketing, Marketing at Foxland Grange

Thank you for taking the time to share your experience of Sunrise of Tettenhall.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Tettenhall Team.


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Review from Rita R (Daughter of Resident) published on 12 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

A relaxed and comfortable atmosphere with friendly staff.

Reply from Marketing, Marketing at Foxland Grange

Thank you for taking the time to share your experience of Sunrise of Tettenhall.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Tettenhall Team.


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Review from Angela A (Wife of Resident) published on 6 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

The staff in Renaissance are all good and very caring - people with oodles of patience for every patient. Requests sometimes take a little longer than I would have hoped, but always things are sorted.
I would like to see a bit more care taken of the bistro area. The floor is not always cleaned but
that is understandable with the number of people using the facility.
It is wonderful that there are always refreshments available to everyone. A feather in your cap!

Reply from Marketing, Marketing at Foxland Grange

Thank you for taking the time to share your experience of Sunrise of Tettenhall.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives. Therefore, I’ve passed your feedback on to the rest of the team, so we can look into addressing these issues. In the meantime, please feel free to contact the Community Home manager if you would like to discuss this in further detail.
The Sunrise of Tettenhall Team.


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Review from N S (Son of Resident) published on 6 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The hospitality and entertainment over the Christmas and New Year period were excellent. As my mother could not be at home over this period I could not have wished for a better environment.
All festivities and meals were coordinated and families were invited to join if they so wished. All residents
received presents from Santa and the home was decorated beautifully.

Reply from Marketing, Marketing at Foxland Grange

Thank you for taking the time to share your experience of Sunrise of Tettenhall.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Tettenhall Team.


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Current Review Score: 9.5 (9.539)

Overview of Review Score

The Review Score of 9.5 (9.539) out of 10 for Foxland Grange is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 69 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 66 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.539 for Foxland Grange is calculated as follows: ( (492 Excellents x 5) + (262 Goods x 4) + (49 Satisfactorys x 3) + (4 Poors x 2) ) ÷ 807 Ratings = 4.539

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Foxland Grange is based on 66 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 108 registered maximum number of service users is 21.6, which has been reached with 66 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Meet the Team (1)

Katy

Katy Anderson

Job Title: General Manager

Joined: 2023

I qualified as a nurse in 2011 and have worked in various roles during my nursing career.


This has enabled me to gain the experience and knowledge that I have today and to be in the privileged position of managing Foxland Grange.


My roles have included working in hospitals, in a quality team, developing practice for nurses and in complex care in a nursing home. Delivering the best quality care is at the heart of what I do.


I do my utmost to ensure that everyone feels valued, listened to and supported with their needs and wishes. I love to get to know each person in my care and have a friendly chat with their family and friends, so please come in and say hello!