Dulas Court

Dulas, Ewyas Harold, Hereford HR2 0HL
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9.9 87 Reviews
  • Dulas Court, Hereford
Dulas Court is set amongst outstanding gardens and is a beautiful stately home tailored to the needs of older people, while also being appropriate for residents living with physical disabilities.

The care home supports the surrounding community in numerous ways, including offering day care to the local community and beyond. A coffee shop within the grounds has proven to be a valuable community resource and provides speciality teas, coffee, and homemade cakes to residents and friends.

Residents enjoy secluded gardens, a varied programme of activities and outings.

The home has won several awards including a national award from the NAPA in 2016 (National Activity Providers Association) for its activity provision for the second year running.

Dulas Court was rated 'Outstanding' by the CQC in August 2016.

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Care Provided by Dulas Court

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Residential Care
  • For a maximum of 31 Service Users
  • Privately Owned
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Sheltered Housing

Good to Know

  • Person in charge
  • Becky Williams (Manager)
  • Admission Criteria
    • Ages 45+
  • Room Information
    • Single Rooms (29)
    • Couples/Companion Rooms (1)
    • Single Rooms with ensuite Wet Room (29)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2024
    • Number of floors: 2

Funding & Fees Guide for Dulas Court

  • Weekly Charges per Person
    • Self-Funded Residential Care £900 – £1,500
  • (these prices are only a guideline, please contact Dulas Court to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors welcome at all times.


  • Parking

  • On site parking


Dulas Court Reviews (87)

Total of 87, showing 1-20
9.9

Dulas Court has a Review Score of 9.9 (9.890) out of 10, based on 28 reviews in the last 2 years. Over all time Dulas Court has 87 reviews.

Overall Experience

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Review from S C (Daughter of Resident) published on 19 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We approached Dulas Court looking for 2 weeks respite for my dad to give mum a rest. After seeing how tired mum was, the manager pulled out all stops to help. Dulas Court is an amazing place. Spacious, safe, smells lovely and all the staff are kind and caring. When dad was unsettled in the afternoon
they quickly allowed a phone call to the family to provide reassurance. My regular calls to check on dad were very welcomed and they were keen to ensure they could do everything to make dad feel safe and welcomed including budding up with another resident. Thank you for giving us this space we needed.

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Review from Christine M (Friend of Resident) published on 11 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dulas Court is without doubt one of the best care homes I have ever visited. I always receive a warm welcome and it's always spotlessly clean and smells fresh and clean. I and visit the residents at various times throughout the year on a voluntary basis. The furnishings are luxurious and every room,
including the lounge, dining room, library and reception area are decorated beautifully with each bedroom individually furnished with the most beautiful curtains, carpets, bed throws etc. The food is always of a very high standard, looks very well presented and the residents always get a choice of a glass of wine or other liquid refreshment at meal times. The residents themselves are always dressed beautifully and there are always lots of entertainment and creative engaging and meaningful occupation for residents to take part in if they choose. First Class Care, laundry, maintenance and chauffeur all set in relaxing and tranquil gardens. Defiantly a 5 star care home.

Reply from Becky Williams, Manager at Dulas Court

Thank you so much for this glowing review. Its an absolute please to see you when you visit the home and the residents absolutely love seeing you.


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Review from Edmund B (Husband of Resident) published on 31 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It was with great reluctance that I arranged for my wife who has advanced dementia to move to a Care Home. Sadly it had to be done. However I feel we are so fortunate that we found Dulas Court because of the standard of care she receives, in a home where the ambience is one of great kindness.

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Review from E W (Friend of Resident) published on 30 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I regularly visit a friend at Dulas Court and have done so for some years. I am always warmly welcomed by all staff and the home has a lovely family feel.
My friend receives exceptional personal-centred care, nothing is too much trouble to ensure her needs are met.

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Review from J R (Daughter of Resident) published on 24 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been at Dulas Court for over two years and is very content there. He receives kind, compassionate and dedicated care from everyone at the home from the care staff to the garden staff. We are so relieved to have found a home which can not only cater for my father's nursing and dementia
needs but that also provides the comfort of round the clock care and company. He has made good friends and there is always someone ready to help and support us on our dementia journey. The home and gardens are both spacious and beautiful. There is always a quiet space to enjoy a cup of tea or somewhere to go for a walk during visits. They go above and beyond to create a stimulating environment for those who are keen and everyone is made to feel welcome. We feel very lucky to be there and are eternally grateful to all the staff who work so tirelessly to look after him.

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Review from P D (Wife of Resident) published on 17 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very welcoming on my regular visits. Friendly staff - carers, cleaners, caterers and outdoor staff. My husband receives kindly and patient care from everyone at all times, when his is quiet and calm as well as the times when his Alzheimer's makes him less amenable, and rather noisy, and more difficult
to deal with. He is looked after well, kept clean and comfortable and is helped with eating his meals which he always enjoys. It is reassuring that he has regular medical supervision by the local medical practitioners.

Reply from Becky Williams, Manager at Dulas Court

Thank you for this review. It is our great privilege to care for your husband. He, in the past, was so active visiting others at Dulas Court as you were.


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Review from M W (Friend of Resident) published on 13 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have visited my friend, a resident at Dulas for many years. Throughout this time, she has been cared for compassionately and above and beyond expectations. Every accommodation has been made to implement an excellent quality of life and allow my friend to continue to carry out activities that she has
enjoyed throughout her life, as well as introducing her to new experiences. Throughout my time visiting my friend, I have also had the pleasure of spending time with other residents who I would also now consider friends. All have diverse needs and care requirements, but I would consider them all to be thriving at Dulas.

Reply from Becky Williams, Manager at Dulas Court

Thank you so much for this lovely review. I am glad over the years you have visited your friend at Dulas court you feel you have made friends with other residents and that you see the care we give helps residents thrive.


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Review from J S (Granddaughter of Resident) published on 4 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are professional friendly and caring there is always a varied agenda for the day for residents ensuring there is something for everyone. The space itself is also lovely with stunning surroundings.

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Review from W P (Friend of Resident) published on 30 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very impressed!

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Review from J P (Friend of Resident) published on 30 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A lovely musical afternoon with cream scones and tea - a fantastic raffle and the entertainment, a lovely variation.
Beautiful gardens and lots of space.
A good time had by all, no one left to sit alone.

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Review from L B (Great-granddaughter of Resident) published on 21 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have visited a number of times and I am always made to feel very welcome. I have enjoyed the multiple events organised by the home. It's got lovely scenery and is very well-kept and tidy. The sense of community is great like one big family, overall it seems like a very beautiful place to live. The
carers and everyone who works there are so patient and kind.

Reply from Becky Williams, Manager at Dulas Court

Thank you for this review, it means so much to us to know you are happy with your loved ones' care and home. We are one big happy family here at Dulas Court


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Review from R C (Son-in-law of Resident) published on 16 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found Dulas Court to be outstanding in every way. The care that is given to my mother-in-law is exceptional. The staff are lovely and always smiling, willing to do anything to ensure she is happy. The food is great with a good choice. Can't praise Dulas enough.

Reply from Becky Williams, Manager at Dulas Court

Thank you so much for this wonderful review. It is an absolute pleasure to care for your mother-in-law. We enable all residents to make their home here, able to live their best lives.


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Review from I C (Daughter of Resident) published on 16 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dulas Court has exceeded our expectations in every way. The genuine care and kindness shown to my mum and my late father has been exceptional. Every person working at Dulas is outstanding - they really care and show a passion for what they do. We cannot thank them enough.

Reply from Becky Williams, Manager at Dulas Court

Thank you so much, this means so much to the team at Dulas Court having a review like this. All the staff are passionate about giving exceptional care to all the residents. This is their home and we are proud to support them in their daily lives and fill the days with meaningful engagement which is person-centred to each individual.


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Review from G S (Grandson of Resident) published on 15 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Dulas is a beautiful home and ground. My gran seems to be enjoyed her time there the gardens are lovely to walk around with her when we visit and the staff are all very friendly and seem to muck in together which is nice.

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Review from S S (Son-in-law of Resident) published on 9 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Each time I visit I get such a warm welcome. The staff are caring so well for my mother-in-law. They were amazing when my father-in-law passed away. Dulas Court has such a lovely feel and its a pleasure being in the stunning gardens on walks and events they arrange.

Reply from Becky Williams, Manager at Dulas Court

Thank you for your lovely review. As you know we pride ourselves on the friendly atmosphere within the home. It is our pleasure to look after your mother-in-law and see her taking part in activities and enjoying her life here.


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Review from N S (Daughter of Resident) published on 9 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot speak highly enough about the member of staff who was present when we lost our father last month. He was kind, knowledgable, informative, compassionate, understanding, sensitive thoughtful, funny, and huggy. He showed empathy, guided us through, and was there for us when my dad passed away,
and his being there made all the difference. He lightened up my mum's world at Dulas and he is a credit to Dulas.

Reply from Becky Williams, Manager at Dulas Court

Thank you for this review. I am so pleased that during a difficult period in your life, we were able to support you and your family with our knowledge, understanding, showing empathy and generally being there with you through it all. It was a great pleasure to have your father with us during these last few weeks and I am so pleased your mother has settled in well and is enjoying her life here at Dulas Court.


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Review from S J (Granddaughter of Resident) published on 9 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the moment my grandparents first came to Dulas a couple of months ago we have been blown away by the incredible love and kindness of the staff who treat them more like family. Since the sad passing of my grandad my gran has been surrounded by support and overwhelming love and it is such a comfort
to know that everyone at Dulas genuinely cares about her and wants the best for her. They go above and beyond every single day.

Reply from Becky Williams, Manager at Dulas Court

What can I say thank you so much for this beautiful review. All the staff here at Dulas Court are passionate about giving the best care they can to each and every resident in a person-centred way. It has been a great pleasure to support your grandmother through this sad period in her life, with love, compassion and understanding.


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Review from D J (Relative of Resident) published on 9 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my wife's grandparents have been at Dulas they have received amazing care. Such a kind team and always doing brilliant activities and family days which have been really lovely.

Reply from Becky Williams, Manager at Dulas Court

Thank you for this review it means such a lot to us. We love holding family days with music and lots of fun and laughter. Life in a care home setting should be a continuation of a resident living a full and meaningful life involving friends and family. It is lovely to hear that you feel your wife's grandparents are receiving amazing care, Thank you.


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Review from Bev Q (Daughter of Resident) published on 10 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was a resident at Dulas for nearly two years. Unfortunately, he passed away at the end of February this year. Dad and the support they gave me was excellent. Dad's end was dignified and as peaceful as it could be. In many ways, I will miss my "Dulas family".

Reply from Becky Williams, Manager at Dulas Court

Thank you so much for this kind review. Your dad was a pleasure to look after. We all miss him so much; I still walk down the corridor expecting him to pop out of his room and ask me a question. You are always welcome to come over and have a chat and a cup of coffee; you're still part of the extended Dulas Family.


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Review from Kharon N (Friend of Resident) published on 13 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I could not be happier about the Dulas Court family, yes that absolutely sums up every single individual supporting the sometimes challenging needs of my friend.
She is happier than she was ever able to be alone in her own home.
She loves singing and this is engaged with by all the staff. The interaction
of the very caring staff, even when she can be difficult, is outstanding. Everyone, the cleaners, the maintenance team. the gardeners, every single person in this care home makes a huge difference to not just the residents but the friends and family that come.
My friend is safe, cared for, understood and happy, what more could anyone ask for.
Thank you for all you do to make her life better than I ever felt possible.

Reply from Becky Williams, Manager at Dulas Court

What an amazing review, thank you so much. It is an absolute pleasure caring for your friend and knowing after all she has gone through in her life she is now safe, cared for, understood and very happy.


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Current Review Score: 9.9 (9.890)

Overview of Review Score

The Review Score of 9.9 (9.890) out of 10 for Dulas Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 28 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 28 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.890 for Dulas Court is calculated as follows: ( (301 Excellents x 5) + (33 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 336 Ratings = 4.89

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Dulas Court is based on 28 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 31 registered maximum number of service users is 6.2, which has been reached with 28 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 6 Jun 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Frequently Asked Questions about Dulas Court

What types of Care is Dulas Court registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Dulas Court provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy, Independent Living Training, Sheltered Housing, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Dulas Court have?

There are 29 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Dulas Court?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Dulas Court to the centre of Hereford?

11.1 mile(s) as the crow flies, distance by road may be significantly further.