Dulas Court

Dulas, Ewyas Harold, Hereford HR2 0HL
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9.9 87 Reviews
  • Dulas Court, Hereford
Dulas Court is set amongst outstanding gardens and is a beautiful stately home tailored to the needs of older people, while also being appropriate for residents living with physical disabilities.

The care home supports the surrounding community in numerous ways, including offering day care to the local community and beyond. A coffee shop within the grounds has proven to be a valuable community resource and provides speciality teas, coffee, and homemade cakes to residents and friends.

Residents enjoy secluded gardens, a varied programme of activities and outings.

The home has won several awards including a national award from the NAPA in 2016 (National Activity Providers Association) for its activity provision for the second year running.

Dulas Court was rated 'Outstanding' by the CQC in August 2016.

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Care Provided by Dulas Court

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Residential Care
  • For a maximum of 31 Service Users
  • Privately Owned
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Sheltered Housing

Good to Know

  • Person in charge
  • Becky Williams (Manager)
  • Admission Criteria
    • Ages 45+
  • Room Information
    • Single Rooms (29)
    • Couples/Companion Rooms (1)
    • Single Rooms with ensuite Wet Room (29)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2024
    • Number of floors: 2

Funding & Fees Guide for Dulas Court

  • Weekly Charges per Person
    • Self-Funded Residential Care £900 – £1,500
  • (these prices are only a guideline, please contact Dulas Court to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors welcome at all times.


  • Parking

  • On site parking


Dulas Court Reviews (87)

Total of 87, showing 81-87
9.9

Dulas Court has a Review Score of 9.9 (9.890) out of 10, based on 28 reviews in the last 2 years. Over all time Dulas Court has 87 reviews.

Overall Experience

  • 71
  • 16
  • 0
  • 0
  • 0

Date Published

87
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59

Review from C A (Friend of Resident) published on 10 May 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Warm, friendly and very welcoming. Staff are helpful and caring. Would recommend to anyone looking for a home. My friend takes part in lots of activities and is able to maintain their hobbies and interests.

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Review from Alf G (Friend of Resident) published on 9 May 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I find this home brilliant. The staff are always friendly and always helpful. The grounds and the building are kept to high standard. The food is of a very high standard. There are always plenty of activities here, ranging from music to crafts and a gardening club. There is also a men's club held once
a month. I would recommend this home every time.
I have become a friend to everyone in the home after my own wife was a resident here, sadly she has now passed away but I have become a regular visitor, visiting all the residents and I always get welcomed warmly by everyone.

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Review from Carol P (Friend of Resident) published on 28 April 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been visiting a dear friend of mine here at Dulas Court for quite some time now. Whenever I visit, I always get 1st class treatment. I am always offered refreshments when I arrive. The staff are always busy helping with all the residents needs and nothing is too much trouble. There are activities
morning and afternoon, these range from music, arts and crafts, gentle exercise classes and even having a local farmer bringing in Lambs and a piglet! All residents are encouraged to take part. The meals always look fabulous and plenty of variety. There is certainly a family feel to Dulas Court. I would highly recommend this home from home.

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Review from Chris H (Son of Resident) published on 28 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Have been delighted with care and attention shown to my mother. She has just returned after breaking her hip and having a hip replacement. When it was absolutely imperative to maintain hydration, the staff took as much time as necessary. Even before this setback, the care has been exemplary.

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Review from Nancy M (Sister of Resident) published on 12 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dulas Court provides a very comfortable alternative for those no longer able to live independently. Staff are friendly, caring, helpful and cheerful. Visitors are welcomed and it is very pleasant to be able to come and go without doors being unlocked and locked.
The grounds are a source of pleasure
to residents and visitors.

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Review from Carola K (Niece of Resident) published on 7 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always nice to make a visit to this beautiful home in such a lovely setting.
Staff have been helpful and understanding.

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Review from D J (Daughter of Resident) published on 29 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has Dementia so is unable to make sense of what I ask about the care home.
She has been in the home for 12 months. She appears to be treated with dignity as she is quite difficult.
The only criticism is the size of her room, which is quite small.
There are many activities available but
even after encouragement my mother does not want to participate.

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Current Review Score: 9.9 (9.890)

Overview of Review Score

The Review Score of 9.9 (9.890) out of 10 for Dulas Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 28 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 28 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.890 for Dulas Court is calculated as follows: ( (301 Excellents x 5) + (33 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 336 Ratings = 4.89

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Dulas Court is based on 28 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 31 registered maximum number of service users is 6.2, which has been reached with 28 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 6 Jun 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (1)

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