Evendine House

Evendine House, Evendine Lane, Colwall, Malvern WR13 6DT
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9.9 65 Reviews
  • Evendine House, Malvern
Evendine House Residential Care Home offers high-quality accommodation and exceptional care provided by fully qualified, highly skilled and loving carers. It has a truly unparalleled reputation in the area making it a popular choice for people looking for a quality residential care home for life.

The home is a superbly converted and very attractively furnished house originally built in the 1920s for a famous tea family and is set in 3 acres of lovely grounds in a quiet village location at the foot of the Malvern Hills.

The team offers residential care, specialist dementia care, respite and day care and couples care in a comfortable, warm and welcoming environment.

Evendine is also one of the leading dementia care homes in the area thanks to its team of highly experienced carers with specialised training and knowledge in dementia care.

For residents who don’t yet need full-time care but require short-term support, sometimes because their usual carers are unavailable, the team can offer respite care. Each respite or short-stay resident receives the same levels of care, respect, and dignity as permanent residents.

The services offered at Evendine House are personalised for each resident through the use of individually tailored care plans and packages. Staff work hard to ensure that residents’ individual needs and wishes are always catered for. Some of the other care services that Evendine House offer include regular visits from healthcare professionals and chiropody, beauty treatments and hairdressing.

Care Provided by Evendine House

  • Primary Care Categories
  • Dementia
  • Eating Disorders
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 20 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Owner
  • Evendine Care Ltd
  • Person in charge
  • Kirsty Peplow (Manager)
  • Admission Criteria
    • 55
    • Ages 55+
  • Room Information
    • Single Rooms (18)
    • Couples/Companion Rooms (1)
    • Single Rooms with ensuite Wet Room (4)
    • Couples/Companion Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2023
    • Number of floors: 2

Funding & Fees Guide for Evendine House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,100
    • Self-Funded Residential Dementia Care from £1,150
    • RESPITE Self-Funded Residential Care from £1,000
    • RESPITE Self-Funded Residential Dementia Care from £1,049
  • Fees are dependent on the choice of room and care needs so fees tend to vary for most residents. However, the following can be used as a basic guideline of our fees:


    A room without an en-suite and for a resident with good mobility will cost around £1100 a week and upwards
    For a similar room but where the resident requires a higher level of care due to mobility or cognitive constraints, fees may be higher.
    An en-suite room for a resident with good mobility will cost from £1200 a week and upwards. These fees may be £100+ per week higher if the room is larger than average.
    For a large-sized ensuite room and for residents higher needs, fees start from £1250 per week and can vary again depending on a resident’s specific care needs.


  • (these prices are only a guideline, please contact Evendine House to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • Anytime 24 hours a day 7 days a week


  • Parking
  • Plenty of on-site parking


Total of 65, showing 1-20
9.9

Evendine House has a Review Score of 9.9 (9.864) out of 10, based on 16 reviews in the last 2 years. Over all time Evendine House has 65 reviews.

Overall Experience

  • 55
  • 10
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Date Published

65
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Overall Experience  Overall Experience 5.0 out of 5

Mum, who has dementia and mobility issues, has been at Evendine House since July 2024. I cannot fault the care that she has received over the last six months. It has been excellent. Mum appears to be very happy at Evendine and whenever I visit, I am impressed by the premises and the welcoming and attentive
staff. I would have no hesitation in recommending Evendine House.

Reply from Geoff Butcher, Director at Evendine House

Thank you so much for your review and we are delighted that your mum is happy and having great care. I note that there are a few areas where you have scored 4 stars and that is not where we want to be, so it would be much appreciated if you could meet with the manager and discuss your concerns and make suggestions as to how we can improve further - many thanks.


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Overall Experience  Overall Experience 5.0 out of 5

Mum was only at Evendine House for a short while but thank God she was there when it was most important. Our experience was a totally professional and very open approach to care, and the care mum received during her last days was above and beyond our expectations, that sort of care and commitment can
only be provided by genuinely caring people. Myself and my brother were also taken care of so kindly during mum's passing that it made a difficult time much easier. I honestly cannot recommend this care home enough. Sadly we cannot name individuals in this review, which I feel is a shame, as they deserve the recognition for going the extra mile.

Reply from Geoff Butcher, Director at Evendine House

Thank you so much for your review - it speaks volumes about our staff team and the quality of care they deliver - they will be so pleased to get such lovely feedback - thanks again.


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Overall Experience  Overall Experience 5.0 out of 5

Evendine House has a wonderful family atmosphere. It has the feel of a small country hotel rather than a Care Home. All the staff are exceptionally caring and diligent. The level of detail and personalisation in the care plan is exemplary, from the individual dietary plans to the efforts to learn about
mum's past. The staff really cared about the individual, who they were and had been, they did not put the residents in the 'old person' basket. Mum sadly had Dementia but all the staff treated her dignity and respect, wanting recapture her true character. During our Mum's last few days the staff were nothing less than exceptional. The support we received was just amazing, and the care for mum went above a beyond.
We couldn't have picked a better place for mum to stay. Thank you all.

Reply from Geoff Butcher, Director at Evendine House

Thank you so much for such a generous review - you have expressed so eloquently exactly what it is that we think makes Evendine such a special home - we continue to invest in the home and are constantly looking to improve. If there is anything which we could do better, we would love to hear from you. Again many thanks for your review.


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Overall Experience  Overall Experience 5.0 out of 5

Our mother has dementia, mobility issues and severe vision impairment. Since day one the staff in the care home have been very attentive to her individual needs. She is very settled in the home and we are able to visit her on a regular basis without an appointment. As a family, we would highly recommend
Evendine House!

Reply from Geoff Butcher, Director at Evendine House

Many thanks for your generous review - it is a delight having your mother living at Evendine


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Overall Experience  Overall Experience 5.0 out of 5

From the moment my mum moved to Evendine she has experienced the very best care. The team without exception are professional, caring, thoughtful, friendly and fun. Activities are set to good only because they were down by a staff member.

Reply from Geoff Butcher, Director at Evendine House

Thank you very much for your review - I am pleased to say that we now have recruited a new member of the team so there will again be a dedicated person to do full-time activities.


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Overall Experience  Overall Experience 4.0 out of 5

Dad has been settled and happy since coming to Evendine in May 2023. He loves his food and there are certainly no complaints in that dept. The staff from the top down are excellent and caring and keep me well informed and always have time to chat when I arrive and always supply a 'cuppa'. Activities
tailed off for a while but hopefully now new staff have arrived this will get back up to speed. The atmosphere is home and in no way clinical. Would highly recommend it.

Reply from Geoff Butcher, Director at Evendine House

Many thanks for your review - now we have filled the short-term vacancy for activities staff, I am sure that will as you say "get back up to speed". There are a couple of other areas where it seems like we might be able to do better, so please contact the manager and let her know how we can improve.


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Overall Experience  Overall Experience 5.0 out of 5

As a family, we couldn't be happier with the care provided for dad. He is always clean safe and well nourished. the staff are amazingly kind taking care of all his needs with discretion and kindness.

Reply from Geoff Butcher, Director at Evendine House

We are delighted that you are so happy - it is a delight having your father living at Evendine.


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Overall Experience  Overall Experience 5.0 out of 5

The care shown to my mother is of the highest standard, and I couldn't be happier knowing that my mum is being well cared for. It is quite obvious that the staff really care about the welfare of every resident and are very welcoming whenever we visit. We get constant updates by phone or email about
mum, and are informed of activities on which she has been taken. I have noticed a marked improvement in mum in the time she has been a resident at Evendine.

Reply from Geoff Butcher, Director at Evendine House

it is great that you have noted "a marked improvement in mum" which suggests we are achieving our goal of maximising every individual resident's overall wellbeing - if there is anything else we can do or could do better, please do not hesitate to let us know - many thanks for your kind review.


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Overall Experience  Overall Experience 5.0 out of 5

My mum moved to Evendine House a year ago. She has dementia, wanders and falls. I cannot speak highly enough of Evendine and its staff. The accommodation is beautiful, the food is amazing and the care is first-class. All of the staff are amazing and fully committed to delivering a high level of care,
treating residents with kindness and maintaining their dignity. My mum is very happy here - it's become like an extended family.

Reply from Geoff Butcher, Director at Evendine House

The staff team will be delighted with your very kind review - your words will mean so much to them - very many thanks.


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Overall Experience  Overall Experience 5.0 out of 5

Evendine is home from home. The wonderful staff here is what makes it that way. Mum has been a resident for 3 years and we regard the team as part of the family. They truly care for Mum and treat her with love, kindness, and respect. I am always made to feel so welcome here and am informed of any changes,
concerns, but most of all, all of the good times! I highly recommend Evendine for your loved one. The house is lovely and the gardens are a beautiful place to sit and visit.

Reply from Geoff Butcher, Director at Evendine House

Thank you so much for your review which we will pass on to the staff team who I am sure will be delighted with your feedback. I have asked the manager to meet with you to get your detailed input as to areas where we can improve - thanks again.


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Overall Experience  Overall Experience 5.0 out of 5

Everyone at Evendine are very friendly, the staff are very polite and helpful. It's always clean and organised, my mum looks well looked after and seems very happy.

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Overall Experience  Overall Experience 5.0 out of 5

My father is so happy here. I can't fault anything.

Reply from Geoff Butcher, Director at Evendine House

It is a delight having your father with us as part of the Evendine community and whilst I am delighted you are both so happy, there must be something(s) we can do better (!) so please as and when there come to mind, do pass on your idea to our management team.


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Overall Experience  Overall Experience 5.0 out of 5

The care at Evendine is of a very high standard. My friend is encouraged to participate in a variety of activities but is also given the choice of excluding herself if she so chooses. Her diet has improved dramatically and she is very settled there after only a few months.

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Overall Experience  Overall Experience 5.0 out of 5

My uncle arrived four days ago. The staff have been excellent. Nothing has been too much trouble for them. It fees comfortable here.

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Overall Experience  Overall Experience 5.0 out of 5

You look after my mother-in-law so beautifully, with such care, compassion and kindness. Nothing appears to be too much trouble, so thank you. You have been very supportive with challenging situations too, for which we are very grateful about, because making decisions around safeguarding is never easy.
Thank you.

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Overall Experience  Overall Experience 5.0 out of 5

I have always found Evendine to be warm and welcoming. Staff always greet you with a smile. The staff and management show genuine care for the residents. There are lots of planned activities and food and drink is plentiful.

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Overall Experience  Overall Experience 5.0 out of 5

My father died in Evendine House Care Home in Colwall. He had only been resident there for three weeks and his death was sudden and unexpected.
In the short time he was there, he was treated with respect, dignity but also humour. They really seemed to get to know him and I felt very comforted that
he was in good care and safe hands.
I was very impressed by both the managers and staff I dealt with. I live several hours away and so the majority of my contact with staff was by phone. The staff always had time to chat with me about how my dad was doing and they kept me well-informed. 
The staff member handled notifying me of his sudden death by phone very sensitively. Likewise, my mum was welcomed when she visited the home after his death.

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Overall Experience  Overall Experience 5.0 out of 5

My dear mum has now been at Evendine House coming up for two years. Mum was warmly welcomed and was given an allocated carer to help her settle in. The family were welcomed with a sandwich platter lunch in the gardens allowing us time to arrange mum's room with her personal belongings. In the early
days, mum preferred to stay in her room watching television, this was no trouble to the caring staff who ensured she had regular checks and all her meals and drinks provided. Over time mum was encouraged to join the other residents in the lounge, mum's wishes were always respected if and when wanting to do this.


In October 2022 thanks to the vigilance of the carers whilst carrying out covid monitoring recognised mum had low oxygen levels and a dry cough which resulted in mum being taken to hospital, this wasn’t covid. On her return, I can’t thank the management and carers enough for getting mum well again. Now she's regularly in the lounge and engaging with other residents and activities.


Reply from Geoff Butcher, Director at Evendine House

thank you so much for your review - we are all delighted that your mother seems to be enjoying life at Evendine so much .


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Overall Experience  Overall Experience 5.0 out of 5

My mother recently passed away peacefully at Evendine. For 18 months she was very well cared for and due to her frailty, she required a high level of personal care several times each day. Staff were consistently kind and attentive and I will always be grateful to those individual carers who were so
considerate to her needs. Her end-of-life care was exceptional. Our family were also very well supported during a difficult and emotionally draining time.
I would recommend Evendine to others. It is a relatively small care home and therefore able to offer residents a familiar face and continuity of care, very important for those with dementia. It is also a bonus that the environment is not busy, fairly quiet with nice gardens. My thanks to all the staff. I just wish that carers could be recognised and well remunerated for the vitally important work they do.

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Overall Experience  Overall Experience 5.0 out of 5

The team have been very friendly, caring and professional from the day our mother moved into the care home in August this year. The team have made an effort to make us all feel welcome, not just our mother and really understand dementia which has given us so much confidence in entrusting mum to their
care. Mum has settled in well and has a lovely room with beautiful views of her beloved Malvern hills. The team provide activities on a daily basis and some larger events - we enjoyed the fete in September, it was particularly lovely to see so many pets and children come along. All the residents joined in, and my 2-year-old grandson loved it too. Recently mum has not been well, but the team have been so supportive and helpful, especially in liaising with the hospital. We are all glad to see her back at Evendine House, where she is doing well under their care. It is really good to have the family portal too, with lots of useful updates on how she is getting on.

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Current Review Score: 9.9 (9.864)

Overview of Review Score

The Review Score of 9.9 (9.864) out of 10 for Evendine House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.864 for Evendine House is calculated as follows: ( (167 Excellents x 5) + (22 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 191 Ratings = 4.864

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Evendine House is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 20 registered maximum number of service users is 4, which has been reached with 16 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 8 May 2019

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

1 Bed Vacancy

posted 17 Feb 2025

single or double bed in lovely 'boutique' homely care with home


Awards / Recognitions (0)

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Meet the Team (20)

Kirsty

Kirsty Peplow

Job Title: Registered Manager

Joined: 2019

I am the registered manager here at Evendine, I have been here since 2019. I have been in the care industry 16 years. I am passionate about providing high quality person-centred care. I love meeting new people and striving for new challenges. Here at Evendine all our staff and management team will go above and beyond to provide the best possible care. We work as a team here at Evendine and provide support and guidance to anybody who may need this our door is always open. We love having a close relationship with our residents and their families to help us provide the best person-centred care possible. Myself and Lydia, our deputy, are always more than happy to help should you require any assistance.


Lydia

Lydia Agius

Job Title: Deputy Manager

I am the deputy manager at Evendine and I have been at Evendine for 8 years. During this time, I have progressed to deputy manager which involves supporting the manager with the overall running of the home. I am the medication lead here at Evendine and oversee all medication for our residents which I really enjoy. I support the seniors to provide quality person-centred care to all of our lovely residents. I enjoy a challenge and learning new skills.


Virginia

Virginia Simcox

Job Title: Senior Care Assistant

My name is Virginia, however, I like to be called Ginny. I have worked at Evendine for 2 years. I am a senior care assistant working with the team of care assistants at Evendine. I enjoy my role here. I decided to go into care 23 years ago after my nan was diagnosed with Dementia. I am the train the trainer here at Evendine for dementia, I will be sharing my knowledge with other staff and family members too.


Kelly

Kelly

Job Title: Senior Carer Assistant

I have been working at Evendine for nearly 12 years as a senior care assistant. I have gained my NVQ advanced level 3, team leading course and level 2 principles of care planning as well as completing all my in-house training.


Yasmin

Yasmin

Job Title: Senior Care Assistant

Hi, my name is Yasmin, I have worked at Evendine for 4 years. I started off in the kitchen, then onto care and I am now training as a senior care assistant. I have enjoyed learning and taking on my new role. The best part of the job is how close all the staff and residents are towards each other we are just like a big family. I am just about to start my level 3 in health and social care. I cannot wait for my journey to carry on.


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Susan George

Job Title: Bank Senior Care Assistant

I have been working at Evendine for a couple of years now just doing bank shifts. I enjoy working at Evendine everybody always goes out of their way to help each other.


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Pippa Jones

Job Title: Senior Care Assistant

I have worked at Evendine for the best part of a year. I started working in the laundry and then worked my way up to care assistant and I am now a senior care assistant. I absolutely love my job and helping all the wonderful residents and there families it really brightens up my day. Evendine is a such a lovely place to work and a real home from home environment.


Julie

Julie Winters

Job Title: Care Assistant

My name is Julie Winters, I have worked at Evendine for nearly 3 years. I like working at Evendine House it is a small private care home with 19 bedrooms. There is a warm family feel to working here which allows us to deliver a more person-centred approach.


Nobin

Nobin Joseph

Job Title: Care Assistant

I have been working at Evendine since March 2022. I enjoy coming to work and helping people. Everybody here at Evendine has been so kind and friendly.


Rebecca

Rebecca Coleman

Job Title: Care Assistant

I have been a care assistant at Evendine for nearly 2 years now. I find caring at Evendine is very rewarding. I enjoy helping others.


Kris

Kris Poole

Job Title: Care Assistant

I have worked at Evendine for 9 months now and I have loved every second of it. The staff and residents are lovely and make every second the best it can possibly be. I started off in an activity role and decided I wanted to work as a care assistant.


India

India Hewitt

Job Title: Care Assistant

I’m India, and I’ve worked at Evendine House since June 2022. I really enjoy working here: it’s all worthwhile when you see the residents smile. I really enjoy spending time doing the residents’ hair nails and makeup and making sure they all have a good laugh. I am working towards an NVQ level 3 and hopefully will get to do a level 5 someday.


Debbie

Debbie Agius

Job Title: Head of House Keeping

I have been working at Evendine since 2018 after some time away. I joined as a care assistant and then changed my role to head of housekeeping. I enjoy the variety or roles and getting involved with providing high quality care to each resident.


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Ruth

Job Title: Activities

I am Ruth and I have been working in activities since autumn 2019, every day at Evendine is unique. I am responsible for ensuring that meaningful, enjoyable and stimulating activities are planned and implemented at Evendine.


Dee

Dee Johnson

Job Title: Head Chef

I have been at Evendine House since 2002. I work full time and I am the head Chef at Evendine. I have worked in catering for over 30 years and worked my way up. I hold a level 3 food hygiene. I am a team player and enjoy helping out others when they need this.


Debbie

Debbie Clarke

Job Title: Chef

I have been working at Evendine since March 2020, I enjoy my job and love all of the residents here at Evendine. I go above and beyond to make sure the residents have the best possible meals. I love baking and have been cooking for many years.


Verona

Verona Nicholds

Job Title: Kitchen Assistant

I have been working at Evendine for 16 years. I have been in care since I was 16 years old and also completed my NVQ level 2 in health and social care. I enjoy working at Evendine and this includes helping with care when required.


Karen

Karen Woods

Job Title: Kitchen Assistant/Laundry Assistant

I have worked at Evendine for 1 year, my role is kitchen assistant, clean and laundry assistant. I find my role here at Evendine very rewarding.


Jessica

Jessica Kings

Job Title: Laundry Assistant

I have been working at Evendine for just over a month now and I must say I have never worked in such a family setting. Everyone treats each other like family. The residents are all very lovely and I enjoy helping them where I can. I have previously worked in a care home and Evendine is so different I actually enjoy coming to work.


Duncan

Duncan Riley

Job Title: Maintenance

I joined Evendine House in January 2021. I enjoy having conversations with the residents as they all have a story to tell. My role at Evendine House is to maintain the home to a safe, secure and comfortable environment.


Frequently Asked Questions about Evendine House

What types of Care is Evendine House registered for?

Older Person Care, Dementia, Respite Care, Eating Disorders, Physical Disability, Sensory Impairment, No Medical Intervention & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Evendine House provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy, Independent Living Training, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Evendine House have?

There are 18 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Evendine House?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Evendine House to the centre of Malvern?

3.1 mile(s) as the crow flies, distance by road may be significantly further.