Evendine House

Evendine House, Evendine Lane, Colwall, Malvern WR13 6DT
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9.9 65 Reviews
  • Evendine House, Malvern
Evendine House Residential Care Home offers high-quality accommodation and exceptional care provided by fully qualified, highly skilled and loving carers. It has a truly unparalleled reputation in the area making it a popular choice for people looking for a quality residential care home for life.

The home is a superbly converted and very attractively furnished house originally built in the 1920s for a famous tea family and is set in 3 acres of lovely grounds in a quiet village location at the foot of the Malvern Hills.

The team offers residential care, specialist dementia care, respite and day care and couples care in a comfortable, warm and welcoming environment.

Evendine is also one of the leading dementia care homes in the area thanks to its team of highly experienced carers with specialised training and knowledge in dementia care.

For residents who don’t yet need full-time care but require short-term support, sometimes because their usual carers are unavailable, the team can offer respite care. Each respite or short-stay resident receives the same levels of care, respect, and dignity as permanent residents.

The services offered at Evendine House are personalised for each resident through the use of individually tailored care plans and packages. Staff work hard to ensure that residents’ individual needs and wishes are always catered for. Some of the other care services that Evendine House offer include regular visits from healthcare professionals and chiropody, beauty treatments and hairdressing.

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Care Provided by Evendine House

  • Primary Care Categories
  • Dementia
  • Eating Disorders
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 20 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Owner
  • Evendine Care Ltd
  • Person in charge
  • Kirsty Peplow (Manager)
  • Admission Criteria
    • 55
    • Ages 55+
  • Room Information
    • Single Rooms (18)
    • Couples/Companion Rooms (1)
    • Single Rooms with ensuite Wet Room (4)
    • Couples/Companion Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2023
    • Number of floors: 2

Funding & Fees Guide for Evendine House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,100
    • Self-Funded Residential Dementia Care from £1,150
    • RESPITE Self-Funded Residential Care from £1,000
    • RESPITE Self-Funded Residential Dementia Care from £1,049

  • Fees are dependent on the choice of room and care needs so fees tend to vary for most residents. However, the following can be used as a basic guideline of our fees:


    A room without an en-suite and for a resident with good mobility will cost around £1100 a week and upwards
    For a similar room but where the resident requires a higher level of care due to mobility or cognitive constraints, fees may be higher.
    An en-suite room for a resident with good mobility will cost from £1200 a week and upwards. These fees may be £100+ per week higher if the room is larger than average.
    For a large-sized ensuite room and for residents higher needs, fees start from £1250 per week and can vary again depending on a resident’s specific care needs.
  • (these prices are only a guideline, please contact Evendine House to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Anytime 24 hours a day 7 days a week


  • Parking

  • Plenty of on-site parking


Evendine House Reviews (65)

Total of 65, showing 21-40
9.9

Evendine House has a Review Score of 9.9 (9.864) out of 10, based on 16 reviews in the last 2 years. Over all time Evendine House has 65 reviews.

Overall Experience

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Date Published

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Review from Angus M (Son of Resident) published on 4 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother's first day at Evendine House was a very good experience for all. One of the Carers was assigned to look after us and spent a lot of time getting to know my mother, her life history, and her family. We were warmly welcomed and given a lovely sandwich platter lunch to share in the beautiful
gardens. When we left my mother in the afternoon we felt very confident that Evendine House is the right choice.

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Review from Alison K (Daughter of Resident) published on 8 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My father died in the care home on 14th February. His care during his final weeks was kind, respectful and caring. Staff, particularly the manager and deputy, were very caring towards me and my family. I am grateful for their friendliness and comforting words.

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Review from Chris A (Son of Resident) published on 18 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has lived here for the last eighteen months. Her health and mental state are very much improved with their professional care compared to care at home. It is a lovely home in a beautiful location in the Malvern Hills.

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Review from K B (Daughter of Resident) published on 5 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

They are all brilliant. My mum loves it and she feels happy and safe. Lovely garden and room. Mum's room looks over the beautiful garden. We are always welcomed by staff to visit Mum which we enjoy. Visiting is accommodating.

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Review from Derek W (Friend of Resident) published on 11 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our friend from teenage years came to Evendine three years ago, suffering from mild dementia. She was made very welcome, had a lovely room, and enjoyed the communal activities. Over the years her dementia has developed, and at all stages the staff have been kind, thoughtful, and respectful. Now she
is often reluctant to leave her room, though does on occasions when she consents to go. Staff visit her regularly and socialise with her. She continues to enjoy meals which she selects from a menu though often she now needs guidance in selecting. She is now incontinent, and staff check if she is clean and comfortable every two hours as a minimum, night and day. On occasions she has fallen, and can no longer move about independently, so two staff help her. There is a hoist for her exclusive use, her bed can rise and lower, having guard-rails, and there are pressure mats placed strategically around the room. Whenever we visit we find her tidy, well-groomed, and cheerful.

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Review from Janet B (Daughter of Resident) published on 17 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mom always says how amazing the food and everyone is. The home is good at communicating and updating me about mum regularly. I am very happy with everything and I think mum is safe living here. Mom enjoys the activities at Evendine.

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Review from Mary h (Brother of Resident) published on 3 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother moved in during lockdown. The manager offered options for keeping in touch with him directly and provided updates on his progress whenever I needed it. I always felt reassured that he was in good hands. When he fell ill with a serious infection (not Covid) they reacted promptly and appropriately
and kept me posted at all times. As his condition became critical they relaxed restrictions so I could see him, properly protected. Only then did I have the opportunity to see the lovely house, his airy room with a view over the large and beautiful gardens, which he had so enjoyed during his stay. And to meet the staff, who were all I could have hoped for - warm, caring, attentive, good-humoured, and genuinely fond of those in their charge. They had kept my brother active with gardening, music and dancing, puzzles and conversation, in spite of circumstantial limitations on resources. The location is fabulous and the atmosphere in the home peaceful, yet vibrant.

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Review from David G (Son of Resident) published on 25 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I wrote a review of Evendine House in July 2019. Sadly, my mother died as a result of a chest infection in November. I should like to put on record that the end-of-life care that Evendine House provided for my mother during her final weeks was outstandingly good. The manager and her team gave my mother
all the practical support that she needed and showed her great affection. Members of staff spent a lot of time with her, looked after her physical needs very well and treated her with dignity. They maintained close liaison with my mother’s GP and other medical staff, and kept us fully informed at all stages. We owe a great debt of gratitude to Evendine House.

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Review from Chris P (Friend of Resident) published on 8 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have been surprised by how well my friend seems to have settled into life at Evendine House after moving there about three months ago.
She tells me the food is good, the staff are lovely and there is always something to do. When I last visited, she was making cupcakes. She enjoys this well-maintained
gardens as she loved being outdoors.
I can think of no better place for her to be.
She can even see her beloved Malvern Hills.

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Review from B G (Friend of Resident) published on 4 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My childhood friend has been a resident for a few months now. She has settled well, put on weight, looks less stressed and interacts with the staff and residents alike. She enjoys taking part in activities which are organised each day. She says how good the food is and how considerate the staff are.
We feel reassured that she is well cared for at Evendine House.

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Review from Anne B (Daughter of Resident) published on 13 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been well looked after and loved by Evendine House carers.
She has been the happiest that I've known her in a long time.
She is beginning to take in the daily activities provided and looks forward to every day.

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Review from Arthur B W (Brother of Resident) published on 31 May 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Early days yet but accommodation and staff involvement is very pleasing. The resident is comfortable and aware of the care that is taken by the staff despite her unrealistic desire to return to her old home.

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Review from Elizabeth F (Niece of Resident) published on 31 May 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt stayed here for 2 weeks in order to have a holiday in this beautiful area. (Due to my own health issues she can no longer stay with me in Malvern). The staff made her so welcome and took a personal interest in her well being. She loved sitting in the garden looking at the Malvern Hills and listening
to the birds. I was able to take her out whenever I was free. My dogs and I were always made welcome at any time and offered a drink or even a meal. I especially appreciated the night-time care when she is most at risk of falling.

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Review from Linda P (Daughter of Resident) published on 26 April 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Another year on and my father and step-mother continue to consider Evendine as their 'home from home'. My father in particular (now aged 98!) who had undertaken most of the household chores in latter years, reiterates that it was the best move he ever made! Roast beef and Yorkshire (and no washing up)
and no ironing - all catered for - and he gets his back scrubbed in his new super ensuite wet room.
Four-legged and two-legged visitors very welcome and all in all, something you would want to package and give to everyone who needs residential care.

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Review from Amanda G (Daughter of Resident) published on 24 April 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We as a family feel very lucky that my Dad is being cared for at Evendine. Just like a second home. There is so much warmth and love when you walk in through the door. Totally professional, you are welcomed with open arms and there’s a wonderful fun happy atmosphere. Nothing is ever too much trouble.
Great interaction for residents on a daily basis and time to just chill out and have a sleep too. Everyone is so helpful. Beautiful gardens in a great area with easy access. It says it all when you visit and your Dad is happy, enjoying life and is quite content where he is. Thank you for looking after him so well.

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Review from Susanne M (Daughter of Resident) published on 27 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a very caring establishment and the staff have done their utmost to help my unhappy father to settle in at Everdine House.

Reply from Geoff Butcher, Owner at Evendine House

Thank you very much for your review and very kind comments - had we known sooner that you were unhappy specifically about the cakes, we would have been sure to have made changes and prepared something to meet your preferences - the manager will feedback to the kitchen and please let us know if you are happy with the results!


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Review from Mark W (Son of Resident) published on 21 March 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After looking at several homes in the area, we were very pleased to discover Evendine House. We like the fact that there are a relatively small number of residents. The staff really do care and show respect and courtesy to both residents and visitors. Almost every time we have visited, there have been
activities taking place. My mother doesn’t often take part but it is nice that the option is there. The staff are professional but also relaxed so there is a nice atmosphere in the home - which we have often likened to a country-house hotel.

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Review from Janette F (Daughter of Resident) published on 7 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everyone extremely welcoming, on the day we arrived. Staff always friendly and willing to help. My mother, having dementia, can get very confused but the staff have settled her so well and she seems very relaxed and happy. Food is excellent.

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Review from Helen C (Daughter of Resident) published on 22 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Evendine House is homely and comfortable. The home is well kept and looked after. The staff are caring and understanding of my mother's need. We are kept up to date with my mother's changing needs.

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Review from Christopher H (Son of Resident) published on 17 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home provides the care that dad desperately needed due to his vascular dementia. He is very comfortable in his new surroundings and feels safe and well looked after. He receives regular personal care as a result of which he is much happier and is feeling generally very well. He benefits from the
company of other residents with some of whom he has become friendly.
He gets on very well with the staff who always seem to have dad's best interests at heart. Moving into a dementia specialist care home has been the best move for dad.

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Current Review Score: 9.9 (9.864)

Overview of Review Score

The Review Score of 9.9 (9.864) out of 10 for Evendine House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.864 for Evendine House is calculated as follows: ( (167 Excellents x 5) + (22 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 191 Ratings = 4.864

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Evendine House is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 20 registered maximum number of service users is 4, which has been reached with 16 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 8 May 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

1 Bed Vacancy

posted 17 Feb 2025

single or double bed in lovely 'boutique' homely care with home


Awards / Recognitions (0)

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Meet the Team (20)

Kirsty

Kirsty Peplow

Job Title: Registered Manager

Joined: 2019

I am the registered manager here at Evendine, I have been here since 2019. I have been in the care industry 16 years. I am passionate about providing high quality person-centred care. I love meeting new people and striving for new challenges. Here at Evendine all our staff and management team will go above and beyond to provide the best possible care. We work as a team here at Evendine and provide support and guidance to anybody who may need this our door is always open. We love having a close relationship with our residents and their families to help us provide the best person-centred care possible. Myself and Lydia, our deputy, are always more than happy to help should you require any assistance.


Lydia

Lydia Agius

Job Title: Deputy Manager

I am the deputy manager at Evendine and I have been at Evendine for 8 years. During this time, I have progressed to deputy manager which involves supporting the manager with the overall running of the home. I am the medication lead here at Evendine and oversee all medication for our residents which I really enjoy. I support the seniors to provide quality person-centred care to all of our lovely residents. I enjoy a challenge and learning new skills.


Virginia

Virginia Simcox

Job Title: Senior Care Assistant

My name is Virginia, however, I like to be called Ginny. I have worked at Evendine for 2 years. I am a senior care assistant working with the team of care assistants at Evendine. I enjoy my role here. I decided to go into care 23 years ago after my nan was diagnosed with Dementia. I am the train the trainer here at Evendine for dementia, I will be sharing my knowledge with other staff and family members too.


Kelly

Kelly

Job Title: Senior Carer Assistant

I have been working at Evendine for nearly 12 years as a senior care assistant. I have gained my NVQ advanced level 3, team leading course and level 2 principles of care planning as well as completing all my in-house training.


Yasmin

Yasmin

Job Title: Senior Care Assistant

Hi, my name is Yasmin, I have worked at Evendine for 4 years. I started off in the kitchen, then onto care and I am now training as a senior care assistant. I have enjoyed learning and taking on my new role. The best part of the job is how close all the staff and residents are towards each other we are just like a big family. I am just about to start my level 3 in health and social care. I cannot wait for my journey to carry on.


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Susan George

Job Title: Bank Senior Care Assistant

I have been working at Evendine for a couple of years now just doing bank shifts. I enjoy working at Evendine everybody always goes out of their way to help each other.


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Pippa Jones

Job Title: Senior Care Assistant

I have worked at Evendine for the best part of a year. I started working in the laundry and then worked my way up to care assistant and I am now a senior care assistant. I absolutely love my job and helping all the wonderful residents and there families it really brightens up my day. Evendine is a such a lovely place to work and a real home from home environment.


Julie

Julie Winters

Job Title: Care Assistant

My name is Julie Winters, I have worked at Evendine for nearly 3 years. I like working at Evendine House it is a small private care home with 19 bedrooms. There is a warm family feel to working here which allows us to deliver a more person-centred approach.


Nobin

Nobin Joseph

Job Title: Care Assistant

I have been working at Evendine since March 2022. I enjoy coming to work and helping people. Everybody here at Evendine has been so kind and friendly.


Rebecca

Rebecca Coleman

Job Title: Care Assistant

I have been a care assistant at Evendine for nearly 2 years now. I find caring at Evendine is very rewarding. I enjoy helping others.


Kris

Kris Poole

Job Title: Care Assistant

I have worked at Evendine for 9 months now and I have loved every second of it. The staff and residents are lovely and make every second the best it can possibly be. I started off in an activity role and decided I wanted to work as a care assistant.


India

India Hewitt

Job Title: Care Assistant

I’m India, and I’ve worked at Evendine House since June 2022. I really enjoy working here: it’s all worthwhile when you see the residents smile. I really enjoy spending time doing the residents’ hair nails and makeup and making sure they all have a good laugh. I am working towards an NVQ level 3 and hopefully will get to do a level 5 someday.


Debbie

Debbie Agius

Job Title: Head of House Keeping

I have been working at Evendine since 2018 after some time away. I joined as a care assistant and then changed my role to head of housekeeping. I enjoy the variety or roles and getting involved with providing high quality care to each resident.


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Ruth

Job Title: Activities

I am Ruth and I have been working in activities since autumn 2019, every day at Evendine is unique. I am responsible for ensuring that meaningful, enjoyable and stimulating activities are planned and implemented at Evendine.


Dee

Dee Johnson

Job Title: Head Chef

I have been at Evendine House since 2002. I work full time and I am the head Chef at Evendine. I have worked in catering for over 30 years and worked my way up. I hold a level 3 food hygiene. I am a team player and enjoy helping out others when they need this.


Debbie

Debbie Clarke

Job Title: Chef

I have been working at Evendine since March 2020, I enjoy my job and love all of the residents here at Evendine. I go above and beyond to make sure the residents have the best possible meals. I love baking and have been cooking for many years.


Verona

Verona Nicholds

Job Title: Kitchen Assistant

I have been working at Evendine for 16 years. I have been in care since I was 16 years old and also completed my NVQ level 2 in health and social care. I enjoy working at Evendine and this includes helping with care when required.


Karen

Karen Woods

Job Title: Kitchen Assistant/Laundry Assistant

I have worked at Evendine for 1 year, my role is kitchen assistant, clean and laundry assistant. I find my role here at Evendine very rewarding.


Jessica

Jessica Kings

Job Title: Laundry Assistant

I have been working at Evendine for just over a month now and I must say I have never worked in such a family setting. Everyone treats each other like family. The residents are all very lovely and I enjoy helping them where I can. I have previously worked in a care home and Evendine is so different I actually enjoy coming to work.


Duncan

Duncan Riley

Job Title: Maintenance

I joined Evendine House in January 2021. I enjoy having conversations with the residents as they all have a story to tell. My role at Evendine House is to maintain the home to a safe, secure and comfortable environment.