Holmer Court Care Home

Attwood Lane, Holmer, Hereford HR1 1LJ
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9.8 59 Reviews
  • Holmer Court Care Home, Hereford
Winner of both the Care Home Worker Award and the Health Care Team Award of the Year 2024 in Hereford Times Health and Social Care Awards, Holmer Court Care Home offers a homely environment for respite and recuperation, as well as a satisfying retirement.

Helping residents make the most of the home is a team of friendly and highly qualified carers who, alongside person-centred provision, look to support a wide range of activities and entertainment.

Holmer Court is a short distance from Hereford and residents enjoy seeing the range of wildlife that often visits the grounds.

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Care Provided by Holmer Court Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 33 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Asperger Syndrome
  • Autism/ASD
  • Hearing Impairment
  • Speech Impairment
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Physiotherapy

Good to Know

  • Person in charge
  • Claire Boulter (Manager)
  • Admission Criteria
    • private, social service and NHS referrals accepted
    • Ages 65+
  • Room Information
    • Single Rooms (31)
    • Couples/Companion Rooms (1)
    • Single Rooms with ensuite Wet Room (19)
    • Couples/Companion Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2002
    • Number of floors: 2

Funding & Fees Guide for Holmer Court Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £937 – £1,580
    • Self-Funded Residential Dementia Care £937 – £1,580
    • RESPITE Self-Funded Residential Care £1,200 – £1,400
    • RESPITE Self-Funded Residential Dementia Care £1,200 – £1,400

  • Our Weekly Fee is based on the choice of
    bedroom and the personal care needs required. Before admission, a professional team member will assess to understand the support and care your loved one requires
    within the home. A personalised and tailored care plan will be created and monitored daily using our electronic care system.


    Included in Our Weekly Fee:
    Home staffed 24 hours a day
    Meals (breakfast, lunch & dinner), unlimited snacks and drinks
    Accommodation with bed & and bedding, towels, bedroom furniture, chair, curtains, lighting and individually controlled heating
    Laundering of bedding, towels, and personal clothing (except dry cleaning)
    Unrestricted use of communal areas
    Cleaning and decoration of rooms
    Maintenance of grounds and gardens
    Wi-Fi access
    Range of in-house activities and external outings (excluding admission fees, if applicable)
    Care and daily assistance in line with assessment.


    Prices quoted are based on permanent residency, per person per week for single occupancy.
    Prices are subject to an individual care needs assessment and the type of room and services chosen. Prices correct as of January 2025 but are subject to change.
  • (these prices are only a guideline, please contact Holmer Court Care Home to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visiting times are flexible 7 days a week and visitors encouraged to spend quality time with their loved ones. All visitors must sign in and out of the home in the visitors book in reception.


  • Parking

  • Ample on-site parking is available for your convenience.


Holmer Court Care Home Reviews (59)

Total of 59, showing 1-20
9.8

Holmer Court Care Home has a Review Score of 9.8 (9.837) out of 10, based on 26 reviews in the last 2 years. Over all time Holmer Court Care Home has 59 reviews.

Overall Experience

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Date Published

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Review from S H (Daughter of Resident) published on 13 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A lovely home where all members of staff care greatly about the residents, their well-being and happiness. There is always a lovely warm welcome and visitors to the home are made to feel part of an extended family.

Reply from Claire Boulter, Manager at Holmer Court Care Home

Thank you, I will pass your lovely review onto the team.


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Review from Adrian G (Son of Resident) published on 12 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother never wanted to be in a care home, but due to her needs which I could no longer provide, I was left with no alternative but to find a home for her. On the recommendation of a friend, whose own mother was at Holmer, I was fortunate to get a room over two years ago. From day one, the staff made
my mother feel welcome and put her at ease. The care they provide not only to her but to all of the residents allows me to rest easy knowing that mum is in an environment where the utmost respect is given to her by all the staff (from the cooks, cleaners, carers, and managers).


The atmosphere on entering the home is always a positive one with encouragement given to all the elderly residents, when they need it, along with support to those of us who visit. A little humour and a smile goes a long way to make people feel better in all sorts of circumstances and Holmer Court staff do that naturally. For people needing assurances about care homes, then a visit to Holmer Court will provide just that.


Reply from Claire Boulter, Manager at Holmer Court Care Home

Thank you for your lovely review, I will pass this onto the team.


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Review from Julia H (Daughter of Resident) published on 12 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was happy and would have a dance with staff. Always activities going on. Since August, Mum's health declined, no longer able to walk. Staff do what they can for Mum and I am glad she is in Holmer Court.

Reply from Claire Boulter, Manager at Holmer Court Care Home

Thank you for your lovely review, I will pass this onto the team.


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Review from L S (Friend of Resident) published on 12 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the first time I stepped into the care home, I was made welcome. I am so pleased my dear friend has chosen to stay here. Whenever I turn up, everyone just makes you welcome and at home, plus there is always a lovely coffee on hand. Thank you to all the team for making a lovely friendly atmosphere
for all who stay there.

Reply from Claire Boulter, Manager at Holmer Court Care Home

Thank you for your lovely review. I will pass this onto the team


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Review from R G (Daughter of Resident) published on 28 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was very apprehensive about my Mum entering into a care home as I had looked after her at home for seven years however from the moment we walked in the atmosphere of love and care was clear. I can not praise the staff at Holmer enough there is a fantastic atmosphere and it is an incredibly happy and
vibrant place to visit. Every single member of staff that I have encountered have been caring and knowledgeable and clearly exceptionally good at their job. My Mum was instantly put at ease and settled extremely quickly and was made to feel important and cared for from day one. Holmer Court has totally changed my impression of care homes and I now feel my Mum is in a safe nurturing environment which is so wonderful to see.

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Review from J R (Daughter of Resident) published on 21 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The introduction to the home was excellent.
Patient understanding compassionate staff.
Mum was very well looked after and was made to feel at home quickly.
The building may be tired but the atmosphere and care were fantastic.

Reply from Claire Boulter, Manager at Holmer Court Care Home

Thank you for taking the time to review us. I will pass this onto the care team. Best Wishes.


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Review from David G (Brother of Resident) published on 10 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been visiting a relative at this care home for over twelve months, and cannot speak highly enough for everything that they have done. Such a group of caring people, for which, I am so grateful.

Reply from Claire Boulter, Manager at Holmer Court Care Home

Thank you for taking the time to review us; I will pass your kind words on to the team. Best wishes


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Review from M R (Son of Resident) published on 9 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum came to Holmer Court after a series of hospital admissions, a number of incidents while in receipt of a care at home package and a worsening case of dementia. I was initially worried as to how she would react to being 'put in a home' but as time has passed my fears have proved to be groundless.
The staff are caring and professional and my mum has made new friends and seems to be very happy.

Reply from Claire Boulter, Manager at Holmer Court Care Home

Thank you for taking the time to review us. I will pass this onto the team. Best wishes, from all at Holmer.


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Review from L B (Daughter of Resident) published on 7 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been resident at Holmer Court since June 23 and has settled in nicely, with the whole team making it a home-from-home for her. All staff are lovely and kind and really care about the residents. Visitors are always made extremely welcome, and we are treated as one big family. The activities
ladies ensure there are daily activities to keep residents entertained and celebrate every special occasion to the fullest. I would not hesitate in recommending this care home.

Reply from Claire Boulter, Manager at Holmer Court Care Home

Thank you for your feedback, I will pass this onto the team. Best wishes Clare and the team at Holmer.


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Review from P L (Wife of Resident) published on 2 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been in the care home since June 2023. The staff are away happy and friendly. My husband has settled in very well and is happy there which gives me confidence he is well looked after and all his needs are taken care of.

Reply from Claire Fry, Business Support Manager at Holmer Court Care Home

It's our privilege to take care of your husband, it's always nice to receive feedback and I will pass on. Best wishes Claire and all the team


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Review from Clare B (Daughter of Resident) published on 1 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is having the best of care at Holmer. It's never nice making the decision to have your loved ones cared for but my mum needs more support than I can give and in a safe environment.
The staff here are so incredibly thoughtful, gentle and most importantly patient, as my mum has dementia. I visit
at all hours and they always greet me with a smile. They also provide my mum's partner with support, as he visits every day and is made to feel so
I love the many events they put on, from singing, which the residents love, to dancing, quizzes, and knitting. You regularly hear residents and staff having a giggle. This is why it's a special place!

Reply from Claire Boulter, Manager at Holmer Court Care Home

Thank you for your feedback. I will pass this onto the team. Best wishes Clare and the team.


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Review from David D (Nephew of Resident) published on 1 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff at Holmer Court are conscientious which comes from the top and filters down.
Staff keep me informed of any changes in my uncle-in-law's status without any fuss and nothing is too much trouble for them. They are quick to reply to any queries and provide regular updates.
Holmer Court
also arranges many activities which residents seem to really enjoy. I know that my uncle-in-law is in good, safe hands at Homer Court.

Reply from Claire Boulter, Manager at Holmer Court Care Home

Thank you for your feedback. I will pass this onto the team. Best wishes Clare and the team at Holmer.


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Review from Mike S (Husband of Resident) published on 1 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This home is the only bit of good luck we have had from my wife's affliction with Alzheimer's. From the very top of the team to the lowest, they treat the residents with respect care and most of all (love) and that spreads right through to the resident's loved ones. Hate to think what would have happened
to me without these amazing people.

Reply from Claire Boulter, Manager at Holmer Court Care Home

Thank you for your feedback, I will pass this onto the team.Best wishes Clare and the team at Holmer


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Review from J P (Daughter-in-law of Resident) published on 1 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have always had a very good level of communication from the care home. We always receive updates from care plans. The home is really well organised from the management to the care team. I feel very confident that my father-in-law is receiving good supportive care and is stimulated. We can visit whenever
we want and the staff are always welcoming and it feels like a warm and caring place to live.

Reply from Claire Boulter, Manager at Holmer Court Care Home

Thank you for taking the time to review us, I will pass this onto the team. Best wishes Claire and the team at Holmer


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Review from Gary P (Son of Resident) published on 1 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was concerned regarding putting my mother on a new drug called memantine. It’s a drug given to Alzheimer's/dementia sufferers! After a month of treatment, I found her to be unsteady on her feet, and low in energy. I also found it difficult to converse with her, she didn’t seem to know who I was. She
didn’t seem to understand what was being said. Unfortunately, the In-Reach team weren’t readily available because of sickness in their team, so the review I asked for was slow. Eventually, I emailed her doctor who fast-tracked a reduction in the memantine dosage. During this process, the manager and the team at Holmer Court were supportive and thoughtful. I said that I didn’t want to lose my mother to the medication rather than the disease. They totally understood and agreed. I’m grateful.

Reply from Claire Boulter, Manager at Holmer Court Care Home

Thank you for taking the time to review us, I will pass this onto the team. Best wishes, Claire and the team at Holmer.


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Review from Polly S (Daughter of Resident) published on 15 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Both Dad and I are new to the care home process and found a home from home with Holmer Court. Dad moved in mid-January and has fitted in very well. All of the staff are incredibly kind and sympathetic, with smiles on their faces and time for everyone. It's a joy to see Dad happy and a joy to visit.

Reply from Claire Boulter, Manager at Holmer Court Care Home

Thank you for taking the time to review us. I will pass this onto the Holmer team.
Best wishes Claire and the team at Holmer.


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Review from Tracey C (Daughter of Resident) published on 12 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in this care home since February 2022. I was extremely impressed with the first year of her stay and didn’t think they could exceed their care any more but they have more than done this, from the domestic staff right up to the manager, every department has gone above and beyond their
duty in my opinion. My beautiful mum is in the late stages of dementia and life and we’ve seen my mum cared for in every stage, the kindness, professionalism, dedication and care they show not just her but me and her family is beyond expectation. If I could give them 100 stars I would. Myself and my siblings and our children (the grandchildren) cannot praise this care home enough. We also see the care and dedication they provide all the residents and it’s heartwarming

Reply from Claire Boulter, Manager at Holmer Court Care Home

Thank you for such a lovely review. I will pass this onto the team. Best wishes Claire


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Review from Lydia D (Granddaughter of Resident) published on 10 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely brilliant care home, the support and love they have not only given my nan but my whole family. My nan went to Holmer Court in February 2022 and has a lovely little room with a massive window and flowers everywhere. It’s very cosy and just like home. My grandad would visit my nan nearly every
day and when we unfortunately lost my grandad in December 2022 the care home went above and beyond with the comfort they gave the whole family during that time. The activities they put on for the residents on a daily basis and brilliant and fun for all! Even the families who come and join in, our favourite is a particular famous singer! My nan is in the later stages of dementia and it’s a very difficult time for us all but Holmer Court have been with us every step of the way and we will be forever grateful. If you are looking for a friendly, family, clean, and fun care home then this is definitely the one for your family member. It is a big family there.

Reply from Claire Boulter, Manager at Holmer Court Care Home

Thank you for such a lovely review, I will pass this onto the team. Best wishes


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Review from Trudy D (Daughter of Resident) published on 10 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely wonderful care home all the staff are amazing the care and love they give my mum who is in the late stage of Dementia is 100%, they all make you feel like one of the family and nothing is too much trouble.

Reply from Claire Boulter, Manager at Holmer Court Care Home

Thank you for your lovely review, I will pass this onto the team. Best wishes Claire


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Review from Sarah W (Daughter of Resident) published on 9 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Such a wonderful and caring care home. It really is home from home. My mum has been in Holmer for a while now and she is incredibly happy. All of the staff are incredible.
When we visit, we feel part of the Holmer family.
A truly amazing care home.

Reply from Claire Boulter, Manager at Holmer Court Care Home

Thank you for your lovely review. I will pass this onto the team. Best wishes Claire.


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Current Review Score: 9.8 (9.837)

Overview of Review Score

The Review Score of 9.8 (9.837) out of 10 for Holmer Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 26 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.837 for Holmer Court Care Home is calculated as follows: ( (261 Excellents x 5) + (42 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 307 Ratings = 4.837

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Holmer Court Care Home is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 33 registered maximum number of service users is 6.6, which has been reached with 26 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 30 Oct 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

No Bed Vacancies

posted 02 Mar 2025

We are welcoming new residents on both a permanent and short-term basis. A range of bedroom types are available.


Awards / Recognitions (3)

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Meet the Team (5)

Claire

Claire Boulter

Job Title: Home Manager

When you hear people say “ I love my Job” I am actually one who “ really does love their job” I have been in the care industry for over 20 years and have met so many special people. Working in a residential care home is like being with my extended family and family is what we are all about. We are so lucky to build such special bonds with the people we care for, which extends to their families and friends. The compliment of a family member entrusting us to care for their loved ones is an absolute privilege and we honour this by striving to deliver the excellent care and support they so much deserve.


Becky

Becky

Job Title: Activities Coordinator

Being an Activities Coordinator is about the little things more than the big. The moments in the day when you feel you have made a difference in people’s lives. This might be a conversation where I am told: “You brighten up my day; you are a ray of sunshine; oh good a pink lady they are the ones who can do anything; I know I can tell you as I trust you and you will help me; you know you are my favourite; I love you”.


It might just be a smile, a good morning where for that moment I am a face of comfort. I am a friend, and a family member different to each person but always a person they know and trust. A face of love and contentment that makes my job worthwhile.
The time and effort I put into getting to know each Resident individually so that I become familiar and loved.


Seeing a Resident do something unfamiliar to them such as dance, sing, talk, walk, little milestones rewards me for the input I put in.


It is not just a job it is an extended family that includes the staff. They are my support bubble, and we are there for each other in the good times and bad. Building relationships with the families is also very rewarding being the stopgap to be an ear for any concerns they may have and making them feel welcome into the home. We rally together in times of need and ultimately do our roles to achieve the best possible life for everyone.


Sneha

Sneha

Job Title: Health Care Assistant

I feel privileged to work at Holmer Court as a Carer. There is a lovely atmosphere and it is wonderful to work with the residents at home, it's like we are a family.


Sarah

Sarah Q

Job Title: Kitchen Assistant

I love my job. I like chatting with the residents and being able to give them a choice for their breakfast. I find this really rewarding.


Sharon

Sharon

Job Title: Receptionist / PA

Joined: 2016

I joined Holmer Court in 2016 on a part time basis as a cook and following support from the Manager, Claire and my colleagues, I went to full-time after 12 months.
During this time, I got to know every single resident personally, their likes, dislikes & personalities and the love that is in Holmer Court made me feel like part of a second family.
I’m now the Receptionist and PA to Claire and absolutely love it. Everyone at Holmer Court is amazing and I could not imagine working anywhere else. To be able to be a part of a team providing so much loving care to all our residents makes me feel proud.


Frequently Asked Questions about Holmer Court Care Home

What types of Care is Holmer Court Care Home registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Holmer Court Care Home provide?

Convalescent Care, Physiotherapy & Own GP if required are other types of care provided.

How many Rooms does Holmer Court Care Home have?

There are 31 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Holmer Court Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Holmer Court Care Home to the centre of Hereford?

1.6 mile(s) as the crow flies, distance by road may be significantly further.