Holmer Court Care Home

Attwood Lane, Holmer, Hereford HR1 1LJ
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9.8 59 Reviews
  • Holmer Court Care Home, Hereford
Winner of both the Care Home Worker Award and the Health Care Team Award of the Year 2024 in Hereford Times Health and Social Care Awards, Holmer Court Care Home offers a homely environment for respite and recuperation, as well as a satisfying retirement.

Helping residents make the most of the home is a team of friendly and highly qualified carers who, alongside person-centred provision, look to support a wide range of activities and entertainment.

Holmer Court is a short distance from Hereford and residents enjoy seeing the range of wildlife that often visits the grounds.

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Care Provided by Holmer Court Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 33 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Asperger Syndrome
  • Autism/ASD
  • Hearing Impairment
  • Speech Impairment
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Physiotherapy

Good to Know

  • Person in charge
  • Claire Boulter (Manager)
  • Admission Criteria
    • private, social service and NHS referrals accepted
    • Ages 65+
  • Room Information
    • Single Rooms (31)
    • Couples/Companion Rooms (1)
    • Single Rooms with ensuite Wet Room (19)
    • Couples/Companion Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2002
    • Number of floors: 2

Funding & Fees Guide for Holmer Court Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £937 – £1,580
    • Self-Funded Residential Dementia Care £937 – £1,580
    • RESPITE Self-Funded Residential Care £1,200 – £1,400
    • RESPITE Self-Funded Residential Dementia Care £1,200 – £1,400

  • Our Weekly Fee is based on the choice of
    bedroom and the personal care needs required. Before admission, a professional team member will assess to understand the support and care your loved one requires
    within the home. A personalised and tailored care plan will be created and monitored daily using our electronic care system.


    Included in Our Weekly Fee:
    Home staffed 24 hours a day
    Meals (breakfast, lunch & dinner), unlimited snacks and drinks
    Accommodation with bed & and bedding, towels, bedroom furniture, chair, curtains, lighting and individually controlled heating
    Laundering of bedding, towels, and personal clothing (except dry cleaning)
    Unrestricted use of communal areas
    Cleaning and decoration of rooms
    Maintenance of grounds and gardens
    Wi-Fi access
    Range of in-house activities and external outings (excluding admission fees, if applicable)
    Care and daily assistance in line with assessment.


    Prices quoted are based on permanent residency, per person per week for single occupancy.
    Prices are subject to an individual care needs assessment and the type of room and services chosen. Prices correct as of January 2025 but are subject to change.
  • (these prices are only a guideline, please contact Holmer Court Care Home to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visiting times are flexible 7 days a week and visitors encouraged to spend quality time with their loved ones. All visitors must sign in and out of the home in the visitors book in reception.


  • Parking

  • Ample on-site parking is available for your convenience.


Holmer Court Care Home Reviews (59)

Total of 59, showing 21-40
9.8

Holmer Court Care Home has a Review Score of 9.8 (9.837) out of 10, based on 26 reviews in the last 2 years. Over all time Holmer Court Care Home has 59 reviews.

Overall Experience

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Date Published

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Review from Bonita R (Daughter of Resident) published on 12 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have just moved our Mum to Holmer Court Care Home from another care home she was forced into. The difference in the staff, the property, the facilities and the atmosphere are unbelievable. All of the anxiety and worry we felt following our Mum's neglect at the other home dissipated within a matter
of two days. I am grinning from ear to ear knowing I can leave her and she will be safe and cared for properly when I’m not there. Thank you all at Holmer Court, you’re amazing.

Reply from Claire Boulter, Manager at Holmer Court Care Home

Thank you for such a lovely review. We are so very please with how mum has settled in. I will pass this onto the team.


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Review from K W (Sister of Resident) published on 17 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As soon as you walk in you are greeted by friendly staff. My sister who is in the home seems so happy there. my first visit I was different food. They always offer a cup of tea. I cannot fault it.

Reply from Claire Boulter, Manager at Holmer Court Care Home

Thank you for your lovely feedback, I will pass this onto the team. Look forward to seeing you soon.


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Review from Robert E (Son of Resident) published on 10 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the moment the manager came to our house to discuss taking my father into their home we were confident that we had been lucky in finding this place. All of Dad's needs and likes including food, drink, TV, and hobbies were discussed. When we took Dad for his first day we had various talks with different
staff as to what happens and the basic stuff going on. The chef even asked exactly what foods he liked and disliked. He's been there 5 days and surprisingly so far he has seemed pretty okay as we were a bit worried he wouldn't get on as he isn't the most sociable person. But it seems like he has. There are plenty of activities but Dad loves tv and there is no shortage of seats and televisions. Massive garden, very nice. All the staff are 100 percent fantastic. We have visited quite a lot so far and always feel welcome. They even make a dinner for you if you want one. I had the fish and chips, very very good. It is in a perfect location just outside Hereford. Or maybe now just inside Hereford!

Reply from Claire Boulter, Manager at Holmer Court Care Home

Thank you for your lovely feedback, it is greatly appreciated and it is lovely seeing how well your dad has settled in and enjoys his visits from his loved ones. I will pass this on to the team.


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Review from Ava W (Granddaughter of Resident) published on 21 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Nan has been in Holmer Court Care Home since February 2022. The care that she has received there has been exemplary. We have never had any problems. All of the staff have been incredible in caring for my Nan. She is so incredibly happy in this home and for that myself and my family are very thankful.
The staff, residents and families are all like one big family.

Reply from Claire Boulter, Manager at Holmer Court Care Home

Thank you Ava for your lovely feedback. We are delighted on how well nan has settled at Holmer Court and it is a privilege to care for your nan.


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Review from Teresa E (Daughter of Resident) published on 21 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

What an amazing warm friendly place. I cannot say enough good about it. So welcoming and everybody so happy. Just blown away with the place. Mum is still settling in but I know she will be happy, comfortable and cared for.

Reply from Claire Boulter, Manager at Holmer Court Care Home

Thank you for your lovely feedback. We are delighted on how well mum has settled at Holmer Court and it is a privilege to care for your mum.


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Review from Michelle M (Daughter of Resident) published on 18 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have recently moved mum to Holmer Court Care Home after a spell in a previous care home in the county. We have noticed such a difference! Holmer Court feels such a warm and caring environment and nothing has been too much trouble. Her care has been centred around her needs and we feel that everyone
is treated according to their needs. The home feels like a big family and everyone seems happy to be there. The relief and happiness that we feel as a family to have found somewhere so exemplary is wonderful.

Reply from Claire Boulter, Manager at Holmer Court Care Home

Thank you for your lovely feedback, it is a privilege to look after your mum and we are delighted in how well mum has settled.


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Review from Colin W (Son of Resident) published on 23 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum hurt her back in 2019 and decided to go into Holmer Court Care Home. The staff have been brilliant since she entered. Nothing is too much trouble. The home and grounds are lovely.

Reply from Claire Boulter, Manager at Holmer Court Care Home

Thank you Colin for your lovely review. Best wishes Claire


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Review from J C (Daughter of Resident) published on 29 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Can't fault Holmer Court Care Home.
Staff are all wonderful; care and facilities excellent.
From the initial enquiry, the manager and the whole team made the transition of moving my gorgeous mum into residential care much less stressful and have continued to support us.
Thank you.

Reply from Claire Boulter, Manager at Holmer Court Care Home

Thank you, for your very kind words.
Best wishes.


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Review from Helen G (Daughter of Resident) published on 30 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful friendly staff who do everything possible to make all residents happy and looked after at all times.
A great place to live for anyone who needs a hand with daily living.
Food and drink available whenever required and lots of activities if wanted.

Reply from Claire Boulter, Manager at Holmer Court Care Home

Thank you for your lovely review. We are all thinking of you all and hope to see you soon. We have our summer fete 13th August, you are all welcome.
Kind regards.


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Review from C P (Daughter of Resident) published on 30 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Holmer Court has been a blessing for my Mother, the resident, and us as her family members.
We are welcomed by the staff when we visit.
My mother is very well cared for and seems very happy with her ‘mates’ as she puts it.

Reply from Claire Boulter, Manager at Holmer Court Care Home

Thank you for taking the time to review us. I will ensure I pass your kind words on to the team.
Kind regards.


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Review from Mark P (Son of Resident) published on 30 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum took up residence at Holmer Court at the start of March 2022. Naturally, it took her some time to settle into her new surroundings but throughout the process, the staff and management have gone above and beyond to make her feel welcome, loved and supported. I cannot speak more highly of the approach
that Holmer Court take to embracing all of their residents into the community of the home. From the manager on down the communication, understanding, and kindness shown to us the relatives and friends has been very much appreciated and whose visits have been accommodated so reassuringly in these challenging times.
Any small problems are dealt with speedily and considerately and if you are to judge a residential care home simply on the criteria of kindness, good humor, engagement and treating the residents with the dignity and support that they so deserve then Holmer Court ticks all the boxes. Mum could not be in safer or kinder hands.

Reply from Claire Boulter, Manager at Holmer Court Care Home

Thank you for your kind words. I will ensure that I pass this on to the team at Holmer.
Kind regards.


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Review from A B (Granddaughter of Resident) published on 17 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Nan went to stay here from 2017 the staff were amazing always kept me up to date with Nan's health etc. When Nan passed away they invited me up to have a chat and talk about my Nan who they knew I adored. I do miss talking to the staff and residents felt like a big extended family.

Reply from Claire Boulter, Manager at Holmer Court Care Home

Thank you for your kind words. We look forward to seeing you at the summer fete.
Kind regards.


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Review from Andrew C (Son of Resident) published on 16 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The kindness and patience shown by all staff are very high. If you are worried the manager will be there to help you. I was worried before my Mum went to Holmer Court Care Home I had no need to, they have been marvelous.

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Review from Ian K (Son of Resident) published on 11 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been interacting with Holmer Court for several months now, including a half dozen on-site visits (although because of Covid I've not been able to see much of the facility first-hand). In terms of the personnel and staff, they truly are uniformly superb: caring, upbeat, leaving me well comforted
that my mother is getting the best care possible. Going from being alone in a tiny park home to the welcoming embrace of Holmer Court has literally transformed my Mum's life 100% in just a matter of weeks. She's lost much of her anxiety, endures much less physical discomfort, and revels in all the games, dancing, singing, and other social activities that take place there. She's much more consistently happy now. When I visited her recently, she was walking better and had put on some much-needed weight. The food is outstanding; my Mum's always been a very picky eater, but now she eats everything the chefs prepare for her. Again, what a delightful transformation! Thanks so much to all!

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Review from David C (Husband of Resident) published on 7 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The help and understanding from all the staff is marvellous, my wife is being treated like a queen. I am so grateful.

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Review from Amber H (Daughter of Resident) published on 15 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When I decided to look at care homes for Mum it was a very daunting, but after viewing a few in Hereford I then went to Holmer Court Care Home and instantly knew this was the right home for mum.
Mum was in the middle stages of Alzheimer’s and age 78 ( but always young at heart).
The manager was so
welcoming and after showing me around I picked up on the friendly happy atmosphere of the home which was lovely.
In order to put Mum at ease we went to the home a number of times when they had activities on, to slowly introduce mum to her new environment which really helped and put my mind at ease.
Over the 4 years mum lived in Holmer Court she made some lovely friends with the residents and all of the staff.
What I loved was how down to earth yet caring all the staff were, and nothing was too much trouble which really made a difference to mums quality of life.
There was always happiness and laughter in the background and the staff really do care for the residents, thank you.

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Review from Sandra H (Daughter of Resident) published on 8 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

What an amazing place, I can not thank the staff enough for the care they gave to my Dad. I moved him to Holmer Court Care Home when he was no longer able to stay in his own home even with live-in care. Dad wasn't the easiest of people to look after but everyone was kind, patient and very caring to
him - I couldn't have asked for more. They were very proactive with looking after his needs and their communication with me was excellent. I never worried about him whilst he was there as I truly believe I could not have placed him anywhere better.

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Review from Jo W (Daughter of Resident) published on 4 August 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot thank the staff at Holmer Court enough, I was impressed from the initial visit; Holmer court has such a welcoming, nurturing and caring ethos and this is embodied in the manager and every member of staff. Everyone is kind, supportive and caring. Holmer Court has managed Mum's transition into
this new phase so well despite the ongoing difficulties caused but the pandemic. Nothing is too much trouble for the team, they are always cheerful and willing to answer questions and chat through worries. Mum seems so happy and has settled much more easily than we thought she would. She is always full of praise for the staff and talks so fondly about everyone. The team work hard to help residents establish friendships with other residents and settle into new routines. Everyone at Holmer Court has helped make a daunting situation much easier and this has meant so much; it is so reassuring to know Mum's needs are met with compassion, understanding and kindness.

Reply from Claire Boulter, Manager at Holmer Court Care Home

Thank you very much for your kind words, feedback is always very much appreciated and I will share with the team at Holmer.


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Review from Sue V (Daughter of Resident) published on 14 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

If you are looking for a home for your loved one, Holmer Court is the one. All the staff are amazing, professional and friendly, and even in these unprecedented times when under great stress, have retained their sense of humour and given first-class care. During our face to face visits, Mum is always
eager to return to the home... which proves to Dad and I, she is happy and content. Holmer Court in name, is a residential home, but to Mum, it is now her home.. to Dad and I, it is a safe and secure haven where we are happy to entrust our most precious item!

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Review from Peter W (Son-in-law of Resident) published on 27 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Although understandably concerned at first, after just two days my mother-in-law had settled in well and we had a good night's sleep for the first time in a couple of years. The staff are very friendly and attentive showing us empathy and understanding.

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Current Review Score: 9.8 (9.837)

Overview of Review Score

The Review Score of 9.8 (9.837) out of 10 for Holmer Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 26 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.837 for Holmer Court Care Home is calculated as follows: ( (261 Excellents x 5) + (42 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 307 Ratings = 4.837

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Holmer Court Care Home is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 33 registered maximum number of service users is 6.6, which has been reached with 26 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 30 Oct 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

No Bed Vacancies

posted 02 Mar 2025

We are welcoming new residents on both a permanent and short-term basis. A range of bedroom types are available.


Awards / Recognitions (3)

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Meet the Team (5)

Claire

Claire Boulter

Job Title: Home Manager

When you hear people say “ I love my Job” I am actually one who “ really does love their job” I have been in the care industry for over 20 years and have met so many special people. Working in a residential care home is like being with my extended family and family is what we are all about. We are so lucky to build such special bonds with the people we care for, which extends to their families and friends. The compliment of a family member entrusting us to care for their loved ones is an absolute privilege and we honour this by striving to deliver the excellent care and support they so much deserve.


Becky

Becky

Job Title: Activities Coordinator

Being an Activities Coordinator is about the little things more than the big. The moments in the day when you feel you have made a difference in people’s lives. This might be a conversation where I am told: “You brighten up my day; you are a ray of sunshine; oh good a pink lady they are the ones who can do anything; I know I can tell you as I trust you and you will help me; you know you are my favourite; I love you”.


It might just be a smile, a good morning where for that moment I am a face of comfort. I am a friend, and a family member different to each person but always a person they know and trust. A face of love and contentment that makes my job worthwhile.
The time and effort I put into getting to know each Resident individually so that I become familiar and loved.


Seeing a Resident do something unfamiliar to them such as dance, sing, talk, walk, little milestones rewards me for the input I put in.


It is not just a job it is an extended family that includes the staff. They are my support bubble, and we are there for each other in the good times and bad. Building relationships with the families is also very rewarding being the stopgap to be an ear for any concerns they may have and making them feel welcome into the home. We rally together in times of need and ultimately do our roles to achieve the best possible life for everyone.


Sneha

Sneha

Job Title: Health Care Assistant

I feel privileged to work at Holmer Court as a Carer. There is a lovely atmosphere and it is wonderful to work with the residents at home, it's like we are a family.


Sarah

Sarah Q

Job Title: Kitchen Assistant

I love my job. I like chatting with the residents and being able to give them a choice for their breakfast. I find this really rewarding.


Sharon

Sharon

Job Title: Receptionist / PA

Joined: 2016

I joined Holmer Court in 2016 on a part time basis as a cook and following support from the Manager, Claire and my colleagues, I went to full-time after 12 months.
During this time, I got to know every single resident personally, their likes, dislikes & personalities and the love that is in Holmer Court made me feel like part of a second family.
I’m now the Receptionist and PA to Claire and absolutely love it. Everyone at Holmer Court is amazing and I could not imagine working anywhere else. To be able to be a part of a team providing so much loving care to all our residents makes me feel proud.