Holmer Court Care Home

Attwood Lane, Holmer, Hereford HR1 1LJ
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9.8 59 Reviews
  • Holmer Court Care Home, Hereford
Winner of both the Care Home Worker Award and the Health Care Team Award of the Year 2024 in Hereford Times Health and Social Care Awards, Holmer Court Care Home offers a homely environment for respite and recuperation, as well as a satisfying retirement.

Helping residents make the most of the home is a team of friendly and highly qualified carers who, alongside person-centred provision, look to support a wide range of activities and entertainment.

Holmer Court is a short distance from Hereford and residents enjoy seeing the range of wildlife that often visits the grounds.

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Care Provided by Holmer Court Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 33 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Asperger Syndrome
  • Autism/ASD
  • Hearing Impairment
  • Speech Impairment
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Physiotherapy

Good to Know

  • Person in charge
  • Claire Boulter (Manager)
  • Admission Criteria
    • private, social service and NHS referrals accepted
    • Ages 65+
  • Room Information
    • Single Rooms (31)
    • Couples/Companion Rooms (1)
    • Single Rooms with ensuite Wet Room (19)
    • Couples/Companion Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2002
    • Number of floors: 2

Funding & Fees Guide for Holmer Court Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £937 – £1,580
    • Self-Funded Residential Dementia Care £937 – £1,580
    • RESPITE Self-Funded Residential Care £1,200 – £1,400
    • RESPITE Self-Funded Residential Dementia Care £1,200 – £1,400

  • Our Weekly Fee is based on the choice of
    bedroom and the personal care needs required. Before admission, a professional team member will assess to understand the support and care your loved one requires
    within the home. A personalised and tailored care plan will be created and monitored daily using our electronic care system.


    Included in Our Weekly Fee:
    Home staffed 24 hours a day
    Meals (breakfast, lunch & dinner), unlimited snacks and drinks
    Accommodation with bed & and bedding, towels, bedroom furniture, chair, curtains, lighting and individually controlled heating
    Laundering of bedding, towels, and personal clothing (except dry cleaning)
    Unrestricted use of communal areas
    Cleaning and decoration of rooms
    Maintenance of grounds and gardens
    Wi-Fi access
    Range of in-house activities and external outings (excluding admission fees, if applicable)
    Care and daily assistance in line with assessment.


    Prices quoted are based on permanent residency, per person per week for single occupancy.
    Prices are subject to an individual care needs assessment and the type of room and services chosen. Prices correct as of January 2025 but are subject to change.
  • (these prices are only a guideline, please contact Holmer Court Care Home to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visiting times are flexible 7 days a week and visitors encouraged to spend quality time with their loved ones. All visitors must sign in and out of the home in the visitors book in reception.


  • Parking

  • Ample on-site parking is available for your convenience.


Holmer Court Care Home Reviews (59)

Total of 59, showing 41-59
9.8

Holmer Court Care Home has a Review Score of 9.8 (9.837) out of 10, based on 26 reviews in the last 2 years. Over all time Holmer Court Care Home has 59 reviews.

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Review from Christine F (Sister of Resident) published on 27 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother was in a care facility after a major stroke in 2020, then Covid happened, recently with some amazing help from social care a place was found in Holmer Court, it’s been a learning curve as my brother is a complex character, has his full faculties but needed a high level of care, at first he
found it hard to settle after spending upwards of 18 months in hospital and was then into a care facility while Covid raged. He was very distressed and angry.
He’s begun to settle in well at Holmer Court, there have been some teething troubles but the excellence of understanding by all the staff has been simply superb, he has been awkward at times and both the manager and her staff have risen to the challenges posed. He’s a picky eater and the cooks have helped enormously to satisfy his particular food likes. Overall, it’s always a difficult time when a family member enters care, but whoever may read this review I am happy to recommend Holmer Court as excellent!

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Review from Cheryl R (Daughter of Resident) published on 5 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I have always been impressed by the love, care and kindness shown to residents by staff. They treat all residents wonderfully, being very mindful of their dignity at all times. There is always love, laughter, humour, consideration and flexibility. The manager and staff are determined to create a loving
family atmosphere.
The home is always clean and tidy. As a family member, I was always made to feel welcome and formed strong bonds with many of the staff.
Over the last year, with all the problems of a global pandemic, I really appreciated the effort that management and staff made to make sure I could continue to see Dad without compromising his, or my, safety; this was so important to me.
All care homes should be like Holmer Court Residential Home.

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Review from Chris M (Daughter of Resident) published on 5 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum moved to Holmer Court in October 2020 during the pandemic, and the staff have been so kind during this very challenging time. It’s a lovely, friendly home, and the whole staff are devoted to caring for its residents with a nothing is too much trouble attitude. Mum does have some challenging needs,
which have all been addressed to enable her to settle well, and is now very happy in her new home.
Thank you so much, to the wonderful staff!

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Review from Nadia (Granddaughter of Resident) published on 4 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My partner's grandmother is in this care home and during the lockdown, they have been amazing. We had our first child (the resident's first great-grandchild) and Holmer have regularly helped us to video call the resident and help remind her about the baby by sharing photos we have sent. She always seems
happy and well cared for too. Highly recommend.

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Review from V D (Niece of Resident) published on 3 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The management and all staff have been extraordinarily kind and supportive to residents and family during an outbreak of covid 19. Their sensitivity to the concerns of the family, while the home was in isolation, was very good and reassuring. The home has managed visits well. It has also been apparent
that continuing care even during such pressured times has been good probably aided by consistent staffing. I would like to see a wider diet with more savoury or fruit choice. It is good that there are space and freedom to go outside.

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Review from Denise O (Niece of Resident) published on 24 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is very friendly and always shows a caring attitude. My Aunt is well looked after in every sense and any concerns for her welfare are cascaded to me in a timely fashion. The home is always clean and smells fresh when you enter. My Aunt is very lucky to be in such a caring home.

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Review from S R (Wife of Resident) published on 1 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband went to Holmer Court in January 2019, after spending time in 2 other homes in Hereford. I wasn't happy with either of the other homes. The care, if you can call it that, was not what I expected for the fees they charge so I took him away from both of them.
Now that he is in Holmer Court,
I am really happy with the care he gets from all of the staff and the rooms are really nice and homely and refurbished each time. I don't have to visit him every day now as I know he is well cared for and he seems quite happy and so am I. The food is good also.

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Review from Sue C (Friend of Resident) published on 20 March 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend has been a resident at the home for many years. l can only say how wonderful the staff have treated her and the other residents. So compassionate and kind. God bless you all.

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Review from Susan W (Sister-in-law of Resident) published on 24 December 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Manager and Staff at Holmer Court Residential Home have made my sister-in-law's life worth living again. They have gone out of their way to make sure she is happy and well settled, we are so very grateful for the high standard of care given. Staff always have a smile on their faces and nothing is
too much trouble.

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Review from Brian Y (Son of Resident) published on 19 October 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been resident in Holmer Court for four years.
The reason we chose it was we called in one evening without an appointment and were shown round, it had a good ambience, was clean, smelt good and the staff were welcoming. Other places we had viewed by appointment were not as pleasant.


The

staff make the place, they are all very good, and entertain the residents to avoid boredom.

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Review from A M (Daughter of Resident) published on 5 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

In the past two years since my mother has been a resident, to know she is receiving excellent care and is safe, has been an enormous relief to myself and family. She looks well nourished and clean.


I have found all the staff very approachable and willing to answer any questions I have. I get regular

updates on any treatment my mother is given.

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Review from Yvonne P (Wife of Resident) published on 4 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

An awful situation to put your husband/best friend of 46 years in a home. I was treated with so much care, as was my husband. I have no complaints. All my queries are answered and acted upon with love and care.
The staff are all so well trained and caring, they speak every time they pass by and go
the extra mile in all they do.
The success of the caring has come from the top.
This applies to all staff, cleaners etc.
An awful situation has been helped by so many acts of kindness and care.

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Review from Barry B (Son of Resident) published on 3 November 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I carried out proper research and visited a number of different care homes in our area and have been pleasantly surprised regarding my choice.


I feel that my mother is in really good caring hands.


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Review from Mark D (Son of Resident) published on 13 October 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is more than myself and my family could ever have asked for, in terms of care for my Mum. The staff can not do enough for her, and also for us when we visit. The patience, care provided and love is second to none, and a real testament to the home.


Even if I won the lottery and could afford

the most expensive care facilities in the country, I wouldn't move Mum from somewhere so wonderful. I literally, as with my auntie, do not have a single worry about any aspect of the home.


I will be eternally grateful.


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Review from Eira M (Wife of Resident) published on 14 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is very supportive and caring. Always happy to include visitors (family). If I need care, it would be my first choice.

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Review from Val B (Daughter of Resident) published on 12 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been extremely pleased with the changes that have been made to Holmer Court since the new manager has taken over. All of the staff are wonderful and it feels homely and happy. Nothing is too much trouble and the activities are really good. Thank you all.

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Review from Dorothy O (Sister of Resident) published on 4 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My visits can be any time, any day. I feel the home is well run. All the staff is very approachable if I need to talk about anything about my sister's welfare. I have seen the staff take very good care when attending to the resident's needs. I have joined in with singing, entertainment several times.
Residents really loving the church services, sewing, and quizzes. I feel the food is very good, they are well fed and plenty of drinks. Tea, coffee and biscuits always offered on visits.

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Review from Elaine P (Niece of Resident) published on 4 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt got to the stage where she couldn't look after herself so I spent a day looking at care homes and Holmer Court stood out for me. The staff are all very caring, they have good food and keep me informed of everything, they are very friendly to myself and family when visiting and auntie is happy
there, which is the most important thing.

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Review from R V (Daughter of Resident) published on 4 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Holmer Court is always welcoming. My mother is content there and appreciative of the good care she receives. She likes what she calls the family atmosphere and (unlike her boarding school days!) the fact that there are no bells or "roundups" at meal times or for getting up. I have only given the room
"satisfactory" because, in my opinion, my mother could do with a bit more space to keep her belongings from looking cluttered. However, she does not complain about this.

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Current Review Score: 9.8 (9.837)

Overview of Review Score

The Review Score of 9.8 (9.837) out of 10 for Holmer Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 26 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.837 for Holmer Court Care Home is calculated as follows: ( (261 Excellents x 5) + (42 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 307 Ratings = 4.837

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Holmer Court Care Home is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 33 registered maximum number of service users is 6.6, which has been reached with 26 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 30 Oct 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

No Bed Vacancies

posted 02 Mar 2025

We are welcoming new residents on both a permanent and short-term basis. A range of bedroom types are available.


Awards / Recognitions (3)

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Meet the Team (5)

Claire

Claire Boulter

Job Title: Home Manager

When you hear people say “ I love my Job” I am actually one who “ really does love their job” I have been in the care industry for over 20 years and have met so many special people. Working in a residential care home is like being with my extended family and family is what we are all about. We are so lucky to build such special bonds with the people we care for, which extends to their families and friends. The compliment of a family member entrusting us to care for their loved ones is an absolute privilege and we honour this by striving to deliver the excellent care and support they so much deserve.


Becky

Becky

Job Title: Activities Coordinator

Being an Activities Coordinator is about the little things more than the big. The moments in the day when you feel you have made a difference in people’s lives. This might be a conversation where I am told: “You brighten up my day; you are a ray of sunshine; oh good a pink lady they are the ones who can do anything; I know I can tell you as I trust you and you will help me; you know you are my favourite; I love you”.


It might just be a smile, a good morning where for that moment I am a face of comfort. I am a friend, and a family member different to each person but always a person they know and trust. A face of love and contentment that makes my job worthwhile.
The time and effort I put into getting to know each Resident individually so that I become familiar and loved.


Seeing a Resident do something unfamiliar to them such as dance, sing, talk, walk, little milestones rewards me for the input I put in.


It is not just a job it is an extended family that includes the staff. They are my support bubble, and we are there for each other in the good times and bad. Building relationships with the families is also very rewarding being the stopgap to be an ear for any concerns they may have and making them feel welcome into the home. We rally together in times of need and ultimately do our roles to achieve the best possible life for everyone.


Sneha

Sneha

Job Title: Health Care Assistant

I feel privileged to work at Holmer Court as a Carer. There is a lovely atmosphere and it is wonderful to work with the residents at home, it's like we are a family.


Sarah

Sarah Q

Job Title: Kitchen Assistant

I love my job. I like chatting with the residents and being able to give them a choice for their breakfast. I find this really rewarding.


Sharon

Sharon

Job Title: Receptionist / PA

Joined: 2016

I joined Holmer Court in 2016 on a part time basis as a cook and following support from the Manager, Claire and my colleagues, I went to full-time after 12 months.
During this time, I got to know every single resident personally, their likes, dislikes & personalities and the love that is in Holmer Court made me feel like part of a second family.
I’m now the Receptionist and PA to Claire and absolutely love it. Everyone at Holmer Court is amazing and I could not imagine working anywhere else. To be able to be a part of a team providing so much loving care to all our residents makes me feel proud.