Beechwood Residential Care Home

Holly Green, Upton upon Severn, Worcester WR8 0RR
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9.7 79 Reviews
  • Beechwood Residential Care Home, Worcester
Beechwood is a thriving care home full of activity, which has a warm, family feel the moment you walk through the door.

Not only do the team provide residential and dementia care, they also offer pre-bookable respite care breaks. These are ideal for carers who might need a short break themselves, with the peace of mind of knowing their loved one is in safe hands.

The enormous gardens are the perfect spot for residents to enjoy growing their own fruit, vegetables and herbs, which is then used in the kitchen, where the chef creates delicious home-cooked meals.

During the summer, the team supported residents to create their own personalised garden plots and window boxes, where they have grown everything from flowers and beetroot to tomatoes. And the gardens are perfect for when ponies from the local riding stables pop in.

The team are passionate about enriching the lives of their residents and supporting them to have a very active role in how their home is run. Beechwood’s resident ambassadors provide feedback at residents’ and relatives’ meetings and welcome potential residents, spending time answering any questions they or their loved ones might have.

The local community is embraced into life at Beechwood. Local nursery children, community volunteers, a singing group, Gina’s exercise class and Malvern Community Library are all regulars. Animal visits are also popular, with everything from therapy dogs to reptiles!

Every Friday people from the Upton community join the residents for coffee and cake (11am- 2pm).

A hairdresser visits for weekly appointments in the home’s salon, and there is a large lounge, as well as smaller lounge areas and a conservatory to spend time with family and friends, who are welcome at any time. And families can also see what the residents have been enjoying doing on the home’s private Facebook page.

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Care Provided by Beechwood Residential Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 38 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • Eve Owen (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (38)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2002
    • Number of floors: 1

Funding & Fees Guide for Beechwood Residential Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,046
    • RESPITE Self-Funded Residential Care from £1,046

  • Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly care fees for residential care start from £1046 but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.


    *If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.
  • (these prices are only a guideline, please contact Beechwood Residential Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Beechwood Residential Care Home Reviews (79)

Total of 79, showing 1-20
9.7

Beechwood Residential Care Home has a Review Score of 9.7 (9.677) out of 10, based on 26 reviews in the last 2 years. Over all time Beechwood Residential Care Home has 79 reviews.

Overall Experience

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Review from Kate D (Daughter of Resident) published on 6 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother and stepfather have been visiting The Beechwood as guests for a few years now and chose it for when the time came for themselves to need additional support. My stepfather spent three weeks there as a respite resident whilst he recovered from a hip replacement surgery and always spoke - and
continues to speak - exceedingly highly of the staff, their work ethic, their compassion and kindness, and the support he received. He also loved the food! My mother is now at The Beechwood as a full-time, permanent resident as she has Alzheimer's and vascular dementia. It was extremely hard letting our mum go and putting her in as a resident, but the manager went out of her way to reassure both us and her; and I know now having tried to care for her myself at home, that this type of care requires a team of professional, highly dedicated, kind people. This team is at the Beechwood.

Reply from Kate Yates, Communications and Content Specialist at Beechwood Residential Care Home

Thank you so much for sharing such a heartfelt review. We're honoured that your family chose Beechwood for your mother and stepfather's care. We truly appreciate your kind words about our team and will be sure to share them with the home manager, who will be touched to read your comments, thank you.


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Review from Sam G (Daughter of Resident) published on 20 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident for just over a month now, having moved from a different care home to be closer to me.
I can't thank the staff enough for all they have done to help her settle in so quickly. She has dementia, so any change is a big deal, but I haven't seen her looking so relaxed in a long
time. It's great that she can walk around the home and into the garden, which she will love when the weather is better.
And she keeps busy 'helping' with things which suits her much better than just being sat in front of the TV.
Sadly, I've had reason to visit a lot of different care homes over the last few years and Beechwood Residential Care Home is the best by a long way.

Reply from Kate Yates, Communications and Content Specialist at Beechwood Residential Care Home

Thank you so much for sharing your experience. We're thrilled to hear that your mum has settled in so well at Beechwood Residential Care Home. It's wonderful to know she feels so relaxed and is enjoying her freedom to move around the home and garden. We love helping our residents to keep active and engaged and it's heartwarming to hear how much she enjoys helping with tasks as she, no doubt, would have done in her own home. Your kind words and praise mean a great deal to our team. Thank you.


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Review from Peter F (Son of Resident) published on 10 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum came into Beechwood Residential Care Home in June and has settled in very well. All the staff there are really professional and caring.
The environment and layout are very nice as the place is divided into separate areas, each with its own day room and kitchen. This means that all the residents
are not gathered together in one large area. The gardens are lovely and mature.
The staff were also fantastic when my dad passed away there and kept us informed about his condition and when we should come down to see him.
Slight negative is that the rooms are quite small with no en-suite but Mum spends most of her time in the day room anyway.
Overall, I am very satisfied with the care, cleanliness and professional and friendly staff at Beechwood and am happy we chose the place for Mum.

Reply from Kate Yates, Communications and Content Specialist at Beechwood Residential Care Home

Thank you for taking the time to share your experience. We're so pleased to hear that your mum has settled into Beechwood so well and that you're happy with the care and professionalism of our team. It's wonderful to know that you appreciate the thoughtful layout of our home and the gardens, which we take pride in maintaining. We're especially touched by your kind words about our support during your dad's passing and are sorry for your loss. We appreciate your feedback regarding the room sizes and are pleased to hear how much your mum enjoys the day room.


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Review from Jonathan P (Resident) published on 19 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I moved here as part of an action by the Fire Brigade to rescue me from an incipient flood. It was altogether so pleasant and far away from my experience of ill health and reduced mobility at home that I decided to stay. So I have sold my house and am using the money to pay for my stay.
Nothing is
too much trouble for the delightful staff who work here and they will always make time to talk or help in whatever way they can. They really care. The residence is very clean and in beautiful surroundings. I am looking forward to staying here for a long time yet.

Reply from Kate Yates, Communications and Content Specialist at Beechwood Residential Care Home

Thank you for sharing your story and such kind words about your experience of Beechwood. We're so glad that we could provide a safe and welcoming environment during what must have been a challenging time. It's wonderful to hear that you've decided to make this your home and that our staff have made such a positive impact. Your feedback is greatly appreciated and the team will be proud to read your kind words, thank you.


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Review from C R (Relative of Resident) published on 21 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I like the way that the building is on one level with beautiful gardens to look at through the windows. In the summer, the French doors to each unit are open with a gentle, fresh breeze blowing through. Each unit is a little family. There is never enough time and twice as many carers would be perfect
but not in the real world. Everyone is caring and treats the residents with dignity. Mealtimes are important and a good social time.

Reply from Kate Yates, Communications and Content Specialist at Beechwood Residential Care Home

Thank you for your lovely review of Beechwood. We're so glad you enjoy the layout of our home and the beauty of our gardens. We strive to create a family-like atmosphere in each unit, and it's great to know you feel this way. Thank you for highlighting the importance of mealtimes and the dignity our team offers to residents. Your kind words mean a lot to us.


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Review from Chris L (Wife of Resident) published on 15 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The lovely staff at Beechwood Residential Care Home supported my husband with the transition into residential care and he has settled well. He likes everyone there and they work hard to make it a real home and are so welcoming to visitors.

Reply from Kate Yates, Communications and Content Specialist at Beechwood Residential Care Home

Thank you for your five-star review for Beechwood. We're delighted to hear that your husband has settled in well and feels so at home there. Our team is dedicated to making the transition into residential care as smooth as possible and it's wonderful to know that he feels comfortable and welcomed.


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Review from J U (Niece of Resident) published on 3 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle has been a resident for many years and has always received the best of care. The staff are respectful of his needs and are always happy to discuss any worries I may have. I live a distance away and I am notified quickly and caringly of any worries the staff have between my visits.

Reply from Kate Yates, Communications and Content Specialist at Beechwood Residential Care Home

Thank you for your review of Beechwood, the team are passionate about continually having excellent communication with family and loved ones.


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Review from Pat T (Niece of Resident) published on 28 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I can't fault my aunt's care, she is so well looked after. Beechwood Residential Care Home is clean, homely and all the staff are so kind and caring.
I've booked my room, can't wait.

Reply from Kate Yates, Communications and Content Specialist at Beechwood Residential Care Home

Thank you for your five-star review for Beechwood, the team will be delighted to read your fantastic words of praise regarding your aunt's care.


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Review from Jane S (Daughter of Resident) published on 12 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is well looked after at Beechwood Residential Care Home. All staff members know her by name and treat her with the utmost kindness and respect. She's evidently happy and at home here. Her personal care is attended to with an understanding of her needs but also an understanding of her wishes, which
are not always aligned!

Reply from Kate Yates, Communications and Content Specialist at Beechwood Residential Care Home

Thank you for taking the time to leave such a lovely review for Beechwood, the team are certainly very special and will be delighted to read your comments.


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Review from Rosie B (Daughter of Resident) published on 3 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A massive thank you to the amazing team at Beechwood for their kind, compassionate and incredibly supportive care for our Mum throughout her two-year stay. They ensured throughout my Mum's time with them that she was treated with the utmost dignity and respect, we were always kept informed and supported
as a family on her journey. Sadly, my Mum died in April 2024, but what was amazing was the empathy and compassion demonstrated to the end. The team worked tirelessly to ensure they adapted to all of my mum's requirements and worked so diligently to ensure she was happy and comfortable. We will be forever grateful and would not hesitate to recommend Beechwood to anyone else.

Reply from Kate Yates, Communications and Content Specialist at Beechwood Residential Care Home

Thank you for your heartfelt review, especially written at such a difficult time. We are so sorry for your loss, the team at Beechwood will be touched to read your comments.


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Review from A W (Daughter of Resident) published on 23 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Beechwood team provide a consistently high standard of care for Mum with a good understanding of her individual needs. She enjoys the range of activities available and there is a real family feel to the home, with residents grouped into smaller units where they can eat together, relax and socialise.
Visitors are always made to feel very welcome and staff are friendly and approachable. Regular meetings are also held to update friends and family on plans and give opportunities for discussion and feedback. Overall warmly recommended.

Reply from Kate Yates, Communications and Content Specialist at Beechwood Residential Care Home

Thank you for your wonderful review for Beechwood, the team are certainly passionate about creating a very homely feel and embracing loved ones into life in the home.


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Review from Roger G (Friend of Resident) published on 27 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As a neighbour and close friend of a resident who moved into the Beechwood nearly two years ago and who visits him regularly, I cannot speak too highly of the care he has received from all the staff members at all times. Particularly evident is the cheerful, friendly atmosphere which pervades all areas
of the home, from the manager downwards. There are plenty of activities arranged for the residents and regular opportunities for residents and staff to meet and discuss matters affecting all areas of the home. An outstanding successful feature is the division into separate areas for relaxation and the eating of meals enabling those in each area to get to know each other well, while communal activities ensure there is plenty of opportunity for wider communication between residents.

Reply from Fae Doherty, Senior Marketing Officer at Beechwood Residential Care Home

Thank you so much for such a wonderful review for our home, Beechwood Residential Care Home. It's wonderful to hear how happy you are with the care provided to your friend. Your feedback is invaluable to us - thank you!


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Review from Ursula H (Wife of Resident) published on 25 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Beechwood Care Home provides quality care and a friendly environment for my husband every time he comes in to give me much-needed respite. He is always happy and all staff without exception do a superb job looking after him. I would recommend your home to anyone looking for respite or full-time care
and my daughter and I as well as friends who've visited are equally impressed by the friendly and helpful staff.
I know whenever I leave my husband he is in good hands and will be well cared for, and I would like to thank everyone for enabling me to leave him without worrying. I am a grateful carer.

Reply from Kate Yates, Communications and Content Specialist at Beechwood Residential Care Home

Thank you four your wonderful review, the team at Beechwood will be delighted to read your comments and we hope to welcome your husband back soon.


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Review from A P (Daughter of Resident) published on 19 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I am very pleased that my father has settled into this lovely care home which I feel is very clean with good staff. Every time I visit Dad he looks well-presented and cared for. I would recommend this home if I was asked by anyone who was looking for a home for their loved one.

Reply from Kate Yates, Communications and Content Specialist at Beechwood Residential Care Home

Thank you for your wonderful review for Beechwood, we are delighted to hear how well your father has settled into the home.


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Review from Julie-Ann C (Daughter of Resident) published on 19 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum moved into Beechwood in January 2018. This was a huge change for Mum a very independent person.
The worries of maintaining a property, bills, washing, cooking, etc were lifted away. She had company, 24-hour care, went to sleep at night, took her medication regularly, lots of good food and activities.
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biggest factor was the love and dignified care of the staff, nothing was too much trouble.
Mum made friends while retaining her independence with her homely room to retreat to. Once settled she embraced life at Beechwood and it became her happy home for 5 years.
As a daughter, you always worry about doing the right thing. Such a relief to see Mum settle and witness the care she received and how well she responded to it.
We became part of the Beechwood community and I became a volunteer at the weekend. Meeting and greeting family members and friends of other relatives, sharing my and their experiences and I hope helping and reassuring them through a difficult time.

Reply from Kate Yates, Communications and Content Specialist at Beechwood Residential Care Home

Thank you for your review of Beechwood, the team are very special and we will be sure to pass on your wonderful comments. And thank you for devoting your time as a volunteer, this will be a great comfort to others.


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Review from M H (Wife of Resident) published on 19 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very welcoming, Cheerful, attentive and caring. Beechwood is always clean, bright and well-maintained. Regular and varied activities appear to be run We receive regular updates and communication is excellent.

Reply from Kate Yates, Communications and Content Specialist at Beechwood Residential Care Home

Thank you for your review for Beechwood, the team are certainly very special and are passionate about enriching the lives of their residents.


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Review from Nick W (Son of Resident) published on 19 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Well all the staff from my experience are happy and all doing something when ever I visit so if I don't engage, they are focused on their tasks. Can't ask for any more, no complaints. My pop is always clean, well presented and seems happy in his situation. Again, no complaints. So carry on the good
work.

Reply from Kate Yates, Communications and Content Specialist at Beechwood Residential Care Home

Thank you for your review of Beechwood, we will be sure to share your positive feedback with the team.


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Review from Chris K (Son of Resident) published on 19 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been at Beechwood for about five months. We chose Beechwood because it's relatively small and homely; larger homes were too overwhelming and 'posh' for her. The rooms are quite small, and not ensuite, but the facilities, lounge, and dining area are just a few steps away.
Mum's first few
weeks were difficult - she was anxious and uncooperative - but the staff were extremely patient and caring. Eventually, she settled down, her mood improved dramatically, and she has been fine ever since. She is now healthier, happier, and more relaxed and cheerful than she has been for years, and she doesn't want to be anywhere else!

Reply from Kate Yates, Communications and Content Specialist at Beechwood Residential Care Home

Thank you for your wonderful review, we are delighted to hear how your mother is thriving at Beechwood.


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Review from Lynn M (Daughter of Resident) published on 19 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Managed professionally and care excellent all round. Home clean and food lots of choice, well cooked. Nothing is too much trouble for them to do anytime, always with a smile and comforting when needed. Well led, happy staff and most importantly happy residents. There is nothing I can say that’s negative
or cause for concern about my father’s stay in this lovely home, he's happy and we’re all happy with everything.

Reply from Kate Yates, Communications and Content Specialist at Beechwood Residential Care Home

Thank you for your review of Beechwood; it is certainly a happy home!


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Review from Judy C (Daughter of Resident) published on 29 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff always great with Mum and us.
Lovely place, Mum seems really happy.
Always activities going on and trips out. Plenty of interaction.

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Current Review Score: 9.7 (9.677)

Overview of Review Score

The Review Score of 9.7 (9.677) out of 10 for Beechwood Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 26 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.677 for Beechwood Residential Care Home is calculated as follows: ( (217 Excellents x 5) + (74 Goods x 4) + (12 Satisfactorys x 3) ) ÷ 303 Ratings = 4.677

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Beechwood Residential Care Home is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 38 registered maximum number of service users is 7.6, which has been reached with 26 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 18 Dec 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (6)

Eve

Eve Owen

Job Title: Home Manager

Joined: 2021

I am proud of the home and the team here, who are supportive and make Beechwood feel like a family.


The home is set out so residents are able to access our gardens and have social interaction and we work in collaboration with them so they have a purpose to their day. This supports everyone’s well-being.


Sanctuary Care gives everyone opportunities to be the very best they can be.


Zoe

Zoe Rira

Job Title: Deputy Manager

Joined: 2022

"At Beechwood there is such a friendly atmosphere and we're one team - we set and achieve goals and ensure continuity with our residents' interests and routines. Our residents feel a sense of purpose and belonging and it makes me want to be at work every day - it's a joy. "


Zoe has worked with Sanctuary Care for many years, and in 2021 she won the Care Hero Award in the Worcestershire Health and Social Care Awards, as well as being crowned overall winner of the entire event!


Sue

Sue Kemp

Job Title: Catering Assistant

Joined: 1989

I have worked at Beechwood for 34 years and I love the residents - they are so friendly. The team is amazing and I love working with them. And the management is very supportive and understanding.


Susan

Susan Shonhiwa

Job Title: Care Assistant

Joined: 2022

I love the environment and the team I work with at Beechwood. I love the residents and making them happy. And the management is welcoming and supportive.


Dee

Dee Shepherd

Job Title: Activities Co-Ordinator

Joined: 2022

I love working with the team and making our residents happy. I love coming to work and enjoy my job at Beechwood.


Sian

Sian Owens

Job Title: Activities co-ordinator

Joined: 2022

Giving the residents here at Beechwood a sense of purpose makes me feel happy and fulfilled.


Frequently Asked Questions about Beechwood Residential Care Home

What types of Care is Beechwood Residential Care Home registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Beechwood Residential Care Home provide?

Own GP if required is an additional type of care provided.

How many Rooms does Beechwood Residential Care Home have?

There are 38 Single Rooms.

What are the Facilities & Services at Beechwood Residential Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Beechwood Residential Care Home to the centre of Worcester?

8.8 mile(s) as the crow flies, distance by road may be significantly further.