Brambles Residential Care Home

Birchfield Road, Headless Cross, Redditch B97 4LX
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9.6 90 Reviews
  • Brambles Residential Care Home, Redditch
The team at Brambles are devoted to supporting their residents to live life to the full. They follow Sanctuary Care’s Enriching Lives Framework, based on the six senses people need to feel truly happy and fulfilled – a sense of achievement, belonging, continuity, purpose, security and significance.

For example, one gentleman loved fishing, so recently a member of staff took him on a trip to a fishing lake with his daughter. He was proud as punch to catch five fish, which gave him such a sense of achievement. Another resident has special childhood memories of Studley Castle, so another member of the team took her and a small group of residents there for a special tea.

The team provides residential, dementia and respite care, which can be booked in advance, for example if you care for a loved one at home and would like to take a short break of your own, you can pre-book respite care for your loved one.

Brambles has a very warm, family feel. And there are lots of lovely spaces in the home to enjoy, from the beautiful large gardens, complete with an allotment plot, a summer house and a heated outdoor café pod. The bedrooms have ensuite walk in wet rooms and there is a hair salon, for regular appointments with a mobile hairdresser.

There are so many activities to enjoy, including gardening, regular visits from local school children, baking, knitting and book clubs, interactive games on the giant tablet and pampering sessions. There are plenty of trips out into the community, whether visiting a local garden centre or enjoying a pub lunch.

Residents enjoy home-cooked meals in the dining room every day, as well as freshly baked cakes with afternoon tea.

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Care Provided by Brambles Residential Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 64 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • Andrew Green (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (64)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: No

Funding & Fees Guide for Brambles Residential Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,317
    • RESPITE Self-Funded Residential Care from £1,317

  • Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly care fees for residential care start from £1317 but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.


    *If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.
  • (these prices are only a guideline, please contact Brambles Residential Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Brambles Residential Care Home Reviews (90)

Total of 90, showing 1-20
9.6

Brambles Residential Care Home has a Review Score of 9.6 (9.577) out of 10, based on 13 reviews in the last 2 years. Over all time Brambles Residential Care Home has 90 reviews.

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Review from M J (Son of Resident) published on 12 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The level of care has improved during my mother's stay here and I am happy (as is my mother) that she is treated with increasing dignity and in a friendly, patient manner.

Reply from Kate Yates, Communications and Content Specialist at Brambles Residential Care Home

Thank you for your review for the team at Brambles. We're so pleased to hear how happy you are with the care your mother receives. We continue to strive to provide the very highest standards of care and your feedback is greatly appreciated.


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Review from Keith P (Resident) published on 1 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff are very friendly and helpful.

Reply from Kate Yates, Communications and Content Specialist at Brambles Residential Care Home

Thank you for your kind words about our dedicated team at Brambles. We're so glad to hear that their friendliness and helpfulness make such a positive difference. Your feedback means a lot, thank you.


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Review from Lorna W (Resident) published on 29 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Being looked after very well.

Reply from Kate Yates, Communications and Content Specialist at Brambles Residential Care Home

Thank you for your kind words. We're so glad to hear that you feel so well cared for at Brambles. Our team is dedicated to making sure everyone feels comfortable and supported every day.


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Review from C M (Daughter of Resident) published on 1 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum had been in the Brambles Residential Care Home for nearly five years and in all that time, she has been treated with care and respect. The care staff are professional and kind. I could not ask for better care for Mum. However, the care couldn't be better.

Reply from Kate Yates, Communications and Content Specialist at Brambles Residential Care Home

Thank you for your heartfelt review. The team feel proud to have cared for your mum over the past five years and your feedback is greatly appreciated.


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Review from Geoffrey L (Resident) assisted by family/friend published on 1 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very nice here with all staff friendly. Rooms are warm and clean.

Reply from Kate Yates, Communications and Content Specialist at Brambles Residential Care Home

Thank you for your five-star review for Brambles, the team will be delighted to read your kind words.


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Review from Julie S (Friend of Resident) published on 1 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

They made us feel very welcome and saw to all our needs. Very pleasant staff. Reception and manageress are very attentive and friendly.

Reply from Kate Yates, Communications and Content Specialist at Brambles Residential Care Home

Thank you for taking the time to leave a five-star review for Brambles, we look forward to welcoming you back very soon.


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Review from L H (Husband of Resident) published on 22 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy. Staff amazing, always there to help. My wife is setting in very well and loves all the different activities she gets involved in. Reception very helpful, clean and tidy. Location close to our home. Thank you.

Reply from Kate Yates, Communications and Content Specialist at Brambles Residential Care Home

Thank you for your five-star review for Brambles, we are delighted your wife is settling in and feels so happy there.


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Review from A H (Daughter of Resident) published on 22 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mom has been a resident of the Brambles Residential Care Home since March 2024.
The care home is excellent. Management and staff are excellent. The facilities are perfect, the rooms are very good with ensuite rooms. My mom is very happy, she always comments on how nice the staff are. My mom is being
cared for so well at the Brambles, I highly recommend it. Thank you.

Reply from Kate Yates, Communications and Content Specialist at Brambles Residential Care Home

Thank you for your five-star review, the team at Brambles will be proud to read your comments and personal recommendation.


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Review from Eugenie B (Resident) published on 22 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have found everyone to be very efficient and friendly.

Reply from Kate Yates, Communications and Content Specialist at Brambles Residential Care Home

Thank you for your review of Brambles; the team will be delighted to read your comments.


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Review from Barbara H (Resident) assisted by family/friend published on 21 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Very pleasant, staff are helpful and friendly.
I feel that mealtimes should be more organised. I mainly eat in my room; my meals are almost cold every time.

Reply from Kate Yates, Communications and Content Specialist at Brambles Residential Care Home

Thank you so much for your review of Brambles and your kind words about our team. We are sorry to hear that your mealtime experience has fallen short of our usual high standards. Our staff were not aware of this and our chef manager and home manager will be in touch immediately to see how we can improve this for you.


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Review from F M (Granddaughter of Resident) published on 30 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We would have been lost without the Brambles. The staff are welcoming and provide the best care to my granny, and even to my family. The team are also longstanding so it's really reassuring to have the same familiar faces when we visit the home. We know everyone, like friends. Forever thankful to the
team at the Brambles.

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Review from S S (Resident) published on 10 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find the staff very caring and kind with all the help and assistance they deliver at all times. I feel very welcome and at home at the Brambles Residential Care Home. I would certainly recommend to anyone looking for care.

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Review from Malcolm J (Son of Resident) published on 16 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mother spent just a month in the Brambles, but the care she received during that short time was second to none. When she arrived she was incapable of looking after herself, dehydrated and quite ill. A month later she was so much better, she was well enough to accept an invitation to a pub lunch 2 days
before she died. Unfortunately, her heart gave up shortly afterwards, but she had so enjoyed that last outing.

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Review from Pat R (Wife of Resident) published on 27 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After 49 days and right in the very lovely care of the staff at Brambles, my husband was very capable of giving a glowing report on how they cared for him in every way in spite of his very desperate needs. There are no hiccups to mention from any aspect. As his wife, I now have to live with my memories
and know he was as happy and content as he could be in this very later part of his life. Thank you.

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Review from Bel P (Niece of Resident) published on 17 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt moved into the Brambles from the hospital following a fall last November. Since moving to the care home, she has been shown kindness, respect and support by all the staff, as have we, as her family. The home is warm and friendly, and the staff are so kind and caring. The communication has been
fantastic, and I really cannot fault it. My aunt is so happy at the Brambles and living 100 miles away as we do; it is a huge comfort to know that she is in a safe, happy space.

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Review from D N (Resident) assisted by family/friend published on 21 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am pleasantly comfortable.
It's not where I'd like to be, but it's where I need to be for safety and security.

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Review from Carolyn R (Daughter of Resident) published on 20 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mom's room is very nicely presented. The home always looks clean and welcoming. The staff are kind and attentive. The food seems to be good and varied. My mom seems to have settled in well and is comfortable. There are no problems visiting and we can still take Mom out. Overall, we are very pleased
we have chosen here.

Reply from Fae Doherty, Senior Marketing Officer at Brambles Residential Care Home

Thank you so much for your review and kind words for Brambles Residential Care Home! It's wonderful to hear how well Mom is doing with us and that she's still enjoying trips out and about with you. Best wishes, Fae


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Review from Margaret I (Resident) published on 13 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy here. After I suffered a stroke in my home, I had a home care service which took up all my savings. My brother suggested moving into a care home. I am so happy here now after having three and a half years cooped up in my house.

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Review from Keith H (Son of Resident) published on 12 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother is well looked after and cared for, which we all know isn't an easy job. Any issues we may have had have been dealt with quickly. It's a big thank you to all the staff from us.

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Review from D R (Resident) published on 12 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Happy to live here with caring staff.

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Current Review Score: 9.6 (9.577)

Overview of Review Score

The Review Score of 9.6 (9.577) out of 10 for Brambles Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.639 for Brambles Residential Care Home is calculated as follows: ( (109 Excellents x 5) + (38 Goods x 4) + (7 Satisfactorys x 3) + (1 Very Poors x 1) ) ÷ 155 Ratings = 4.639

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.938 Points relating to the number of positive Reviews for Brambles Residential Care Home is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 registered maximum number of service users is 12.8. 12 Positive Reviews ÷ 12.8 = 0.938

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 14 Dec 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (4)

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Meet the Team (1)

Andy

Andy Green

Job Title: Home Manager

Joined: 2012

Andy has been a home manager with Sanctuary Care since 2012 and tells us what his role means to him.


I enjoy coming to work every day at the Brambles - the home has a lovely community feel and we all come here with a smile on our faces.


I have two parents in their 80s - one of them lives with dementia and one with kidney disease, so for me I'm always thinking about how healthcare needs to be both now and in the future, to continue to enrich the lives of our older generation.


Frequently Asked Questions about Brambles Residential Care Home

What types of Care is Brambles Residential Care Home registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Brambles Residential Care Home provide?

Own GP if required is an additional type of care provided.

How many Rooms does Brambles Residential Care Home have?

There are 64 Single Rooms.

What are the Facilities & Services at Brambles Residential Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Brambles Residential Care Home to the centre of Redditch?

1.0 mile(s) as the crow flies, distance by road may be significantly further.