Brambles Residential Care Home

Birchfield Road, Headless Cross, Redditch B97 4LX
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9.6 90 Reviews
  • Brambles Residential Care Home, Redditch
The team at Brambles are devoted to supporting their residents to live life to the full. They follow Sanctuary Care’s Enriching Lives Framework, based on the six senses people need to feel truly happy and fulfilled – a sense of achievement, belonging, continuity, purpose, security and significance.

For example, one gentleman loved fishing, so recently a member of staff took him on a trip to a fishing lake with his daughter. He was proud as punch to catch five fish, which gave him such a sense of achievement. Another resident has special childhood memories of Studley Castle, so another member of the team took her and a small group of residents there for a special tea.

The team provides residential, dementia and respite care, which can be booked in advance, for example if you care for a loved one at home and would like to take a short break of your own, you can pre-book respite care for your loved one.

Brambles has a very warm, family feel. And there are lots of lovely spaces in the home to enjoy, from the beautiful large gardens, complete with an allotment plot, a summer house and a heated outdoor café pod. The bedrooms have ensuite walk in wet rooms and there is a hair salon, for regular appointments with a mobile hairdresser.

There are so many activities to enjoy, including gardening, regular visits from local school children, baking, knitting and book clubs, interactive games on the giant tablet and pampering sessions. There are plenty of trips out into the community, whether visiting a local garden centre or enjoying a pub lunch.

Residents enjoy home-cooked meals in the dining room every day, as well as freshly baked cakes with afternoon tea.

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Care Provided by Brambles Residential Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 64 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • Andrew Green (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (64)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: No

Funding & Fees Guide for Brambles Residential Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,317
    • RESPITE Self-Funded Residential Care from £1,317

  • Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly care fees for residential care start from £1317 but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.


    *If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.
  • (these prices are only a guideline, please contact Brambles Residential Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Brambles Residential Care Home Reviews (90)

Total of 90, showing 61-80
9.6

Brambles Residential Care Home has a Review Score of 9.6 (9.577) out of 10, based on 13 reviews in the last 2 years. Over all time Brambles Residential Care Home has 90 reviews.

Overall Experience

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Date Published

90
3
10
13
77

Review from B B (Son-in-law of Resident) published on 29 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Proof of the pudding is that my Mother-in-Law is thriving and very happy with all aspects of her care. My personal experience is of pleasant friendly staff. The building is in attractive surroundings, modern and well-maintained.

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Review from C H (Daughter of Resident) published on 22 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very caring, knowledgeable staff. They took the time to get to know Mum. Care was very personal to her.
Mum could barely stand when she arrived six weeks ago. Now thanks to the hard work of the physio she is walking again.
Thank you all so much.

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Review from Geoffrey C (Resident) published on 15 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Realising how ill I was my relatives looked for local care homes who offer 24/7 cover. Research came up with the highly recommended home in which I now reside, steady work by the staff developed my ability to walk unaided, dress, take care of personal hygiene, partake in gentle exercise and improve
my confidence. The home offered access to services such as opticians, hairdressers, chiropodists which I have used is close to the local hospital "follow up" treatments has proved useful.

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Review from Betty Monica W (Resident) published on 1 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I couldn't wish for better. I am quite happy here, this is my home. My daughter asks if she can come and live here to be looked after.

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Review from Sheila S (Resident) published on 1 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with the care provided and enjoy the activities. Food is excellent.

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Review from Bernadette C (Resident) published on 22 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Extremely good - especially the activities.

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Review from Dawn E (Stepdaughter of Resident) published on 25 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My stepmum moved into the Brambles in May 2017 approx. I find the manager and all the girls/lads very helpful. If I want anything doing for my stepmother I find them most helpful and they make you feel at home.

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Review from Jean N (Resident) published on 14 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I found this a very pleasant experience, especially the ability to go out and about in the garden, as I am usually an outdoor person.
The care available was very comforting and extremely efficient.
I would especially mention the manager, who runs a good 'tight ship' keeping everything well under
control and running very well.

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Review from A B (Daughter of Resident) published on 23 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care home. Comfortable and attractive en-suite rooms. Spacious corridors. Lovely lounges and dining areas. Plenty of space to move around. Clean, light and airy.
Super staff. Residents treated with respect, warmth and care.
Problems dealt with efficiently and promptly.
Excellent communication
with myself if problems arise and good support given.
Very pleased indeed with the whole environment and particularly with the care given to my elderly father.

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Review from Ian K (Nephew of Resident) published on 28 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I can honestly say that my aunt's stay at Brambles Residential Care Home was wonderful.
The staff are both courteous and professional. Caring too.
My aunt was always clean whenever I visited and it was at different times during the day.
She couldn't have been in better hands.
Thanks to everyone
involved.

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Review from V M (Daughter of Resident) published on 7 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum has been here four years and her care has always been very good. She is probably one of their more difficult residents as she refuses to join in. She complains to me but in conversation with her carers, is seems unfounded. They are working hard to get her out of her room and after all these years
seem to have at last succeeded! Well done!

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Review from Malcolm B (Son of Resident) published on 16 February 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mom has a pleasant room with a nice garden view and en-suite wet room. Staff are always helpful and Mom is well cared for.

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Review from Lynda S (Daughter of Resident) published on 16 February 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The residents were having a lovely time playing skittles today. They were clapping and joining in the fun.


When I visited before Christmas they were all playing cards which was also very good.


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Review from I C (Son of Resident) published on 16 February 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Since coming here we as a family have noticed how well she is settling into her surroundings. Her anxiety has become less, she has also come to terms with where she lives and seems to have a lot more peace of mind which as a family, was our main concern.
If and when we may have concerns ie healthwise
we can approach the staff, with the knowledge that something will be done. We as a family find that comforting and thank you for that.

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Review from Sylvia V (Resident) assisted by family/friend published on 6 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everything is very good.
Gardens are nice

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Review from Terry A (Son of Resident) published on 24 November 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mo mother came into the home after breaking her hip. The first month was difficult but staff encouraged her to get up and about. For 6 months she had a lovely time, making friends and really enjoying life again. Sadly she was diagnosed with aggressive cancer 4 weeks ago. The staff were brilliant in
their care for these last weeks making her as comfortable as possible during the time. I couldn't fault them at all in the care they gave her.

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Review from David T (Son of Resident) published on 16 November 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was extremely happy after her 2-week respite care whilst at Brambles Residential Care Home. She came home relaxed and happy with lots of good positive comments from her stay.
"The staff were very nice."
"They made sure I was comfortable."
"The food was very good."
As my mum has lost
her sight now, Brambles Residential Care Home were very caring, understanding and helpful. Sadly not the experience she had a year ago staying elsewhere. Thank you :)

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Review from Bernadette J (Daughter of Resident) published on 7 November 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When mom first went into Brambles Residential Care Home she has been diagnosed with dementia 2 years before and had just left hospital after having pneumonia which she nearly died from so when she went into Brambles Residential Care Home she was still recovering and was still quite poorly but thanks
to the staff she slowly got better and now 2 1/2 years later she is physically healthy and loves her life in Brambles. This year she celebrated her 90th birthday I can't thank the staff enough for putting the life back into mom and the sparkle back in her eyes.

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Review from S G (Sister of Resident) published on 31 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My brother continues to be treated with kindness and care for his well-being. Support is good, in the context of staff who have many demands on their time. Of particular note is the increased level of activities undertaken for and with residents over the last few months, the good results of which are
clear.

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Review from Andy C (Son of Resident) published on 31 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As always facilities and quality of care are a credit to efficient management and hardworking staff.

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Current Review Score: 9.6 (9.577)

Overview of Review Score

The Review Score of 9.6 (9.577) out of 10 for Brambles Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.639 for Brambles Residential Care Home is calculated as follows: ( (109 Excellents x 5) + (38 Goods x 4) + (7 Satisfactorys x 3) + (1 Very Poors x 1) ) ÷ 155 Ratings = 4.639

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.938 Points relating to the number of positive Reviews for Brambles Residential Care Home is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 registered maximum number of service users is 12.8. 12 Positive Reviews ÷ 12.8 = 0.938

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 14 Dec 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (4)

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Meet the Team (1)

Andy

Andy Green

Job Title: Home Manager

Joined: 2012

Andy has been a home manager with Sanctuary Care since 2012 and tells us what his role means to him.


I enjoy coming to work every day at the Brambles - the home has a lovely community feel and we all come here with a smile on our faces.


I have two parents in their 80s - one of them lives with dementia and one with kidney disease, so for me I'm always thinking about how healthcare needs to be both now and in the future, to continue to enrich the lives of our older generation.