Brambles Residential Care Home

Birchfield Road, Headless Cross, Redditch B97 4LX
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9.6 90 Reviews
  • Brambles Residential Care Home, Redditch
The team at Brambles are devoted to supporting their residents to live life to the full. They follow Sanctuary Care’s Enriching Lives Framework, based on the six senses people need to feel truly happy and fulfilled – a sense of achievement, belonging, continuity, purpose, security and significance.

For example, one gentleman loved fishing, so recently a member of staff took him on a trip to a fishing lake with his daughter. He was proud as punch to catch five fish, which gave him such a sense of achievement. Another resident has special childhood memories of Studley Castle, so another member of the team took her and a small group of residents there for a special tea.

The team provides residential, dementia and respite care, which can be booked in advance, for example if you care for a loved one at home and would like to take a short break of your own, you can pre-book respite care for your loved one.

Brambles has a very warm, family feel. And there are lots of lovely spaces in the home to enjoy, from the beautiful large gardens, complete with an allotment plot, a summer house and a heated outdoor café pod. The bedrooms have ensuite walk in wet rooms and there is a hair salon, for regular appointments with a mobile hairdresser.

There are so many activities to enjoy, including gardening, regular visits from local school children, baking, knitting and book clubs, interactive games on the giant tablet and pampering sessions. There are plenty of trips out into the community, whether visiting a local garden centre or enjoying a pub lunch.

Residents enjoy home-cooked meals in the dining room every day, as well as freshly baked cakes with afternoon tea.

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Care Provided by Brambles Residential Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 64 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • Andrew Green (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (64)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: No

Funding & Fees Guide for Brambles Residential Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,317
    • RESPITE Self-Funded Residential Care from £1,317

  • Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly care fees for residential care start from £1317 but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.


    *If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.
  • (these prices are only a guideline, please contact Brambles Residential Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Brambles Residential Care Home Reviews (90)

Total of 90, showing 81-90
9.6

Brambles Residential Care Home has a Review Score of 9.6 (9.577) out of 10, based on 13 reviews in the last 2 years. Over all time Brambles Residential Care Home has 90 reviews.

Overall Experience

  • 59
  • 29
  • 2
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Date Published

90
3
10
13
77

Review from S A (Son of Resident) published on 31 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mom has received excellent care at Brambles Residential Care Home. She has a lovely room which has been nicely decorated and is kept lovely and clean. The care she receives is excellent and very attentive. Any issues that mom has are acted on very quickly - recommended.

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Review from M F (Daughter of Resident) published on 31 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very good emotional intelligence used by all staff with regard to the care of my mother. She is treated with respect.
Senior carers on the ball with regard to issues as they arise.
Perhaps a notebook in mothers room where staff and family can write to each other to aid communication?

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Review from Carole B (Friend of Resident) published on 11 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Care home excellent. Staff friendly and helpful. Resident well looked after. Nothing was too much trouble for the staff.

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Review from Frank L (Son of Resident) published on 11 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Home from home delightful staff very attentive. Happy my mum is taken care of here at Brambles Residential Care Home. The fridge on the 2nd floor is past its sell by date.

Reply from Kate Yates, senior pr officer at Brambles Residential Care Home

Margaret Hook, Home Manager said: “Thank you for your review and your comments about my team and how well your mum is cared for. Just to reassure you the fridge is just two years old and is in working order, being PAT tested every year.”


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Review from Jayne S (Daughter of Resident) published on 22 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother moved to Brambles in April 2015, she immediately felt at home and loved her new room, especially as she was able to add some of her own possessions.
Mom's care was excellent and the carers listened to her needs and spoke to her in a relaxed and compassionate way. She made friends with residents
and go on with all staff. At times I felt there should be another carer on duty as staff seemed rushed in trying to complete all their duties.

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Review from Eve T (Resident) published on 10 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The kindness and care I have and do receive are everything anyone in need could hope for. Every member of staff check to see if there is anything I need. I cannot find the right words to thank them or show how much it means that they really do care.

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Review from G J (Son of Resident) published on 11 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is so happy at The Brambles, she has settled well and has been cared for brilliantly by everyone a the home. There is only one word to describe how I personally feel about the level of care and attention that mum gets. EXCELLENT!!

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Review from E M (Resident) published on 1 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been here since December 2015, the whole service is excellent, I have been treated with dignity and respect, the care and all the teams have been excellent. I have no complaints. I am happy to recommend the home. It's really lovely.

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Review from G S (Daughter of Resident) published on 29 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My father has recently gone through the process of beginning a permanent resident at The Brambles. During this harrowing time the manager has been exemplary in her support and compassion. The care staff have gone the extra mile in supporting my father with great compassion, empathy and humour. This
level of care has also been extended to the rest of the family and we have been welcomed into The Brambles family with warmth. Communication and sharing of information has also been very good and I feel a valued partner in the care my father receives.

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Review from Tony T (Son of Resident) published on 2 December 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

our first experience of a care home was a positive one. A homely atmosphere, caring and attentive staff. Excellent facilities, flexible approach. Will definitely use the Brambles again.

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Current Review Score: 9.6 (9.577)

Overview of Review Score

The Review Score of 9.6 (9.577) out of 10 for Brambles Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.639 for Brambles Residential Care Home is calculated as follows: ( (109 Excellents x 5) + (38 Goods x 4) + (7 Satisfactorys x 3) + (1 Very Poors x 1) ) ÷ 155 Ratings = 4.639

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.938 Points relating to the number of positive Reviews for Brambles Residential Care Home is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 registered maximum number of service users is 12.8. 12 Positive Reviews ÷ 12.8 = 0.938

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 14 Dec 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (4)

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Meet the Team (1)

Andy

Andy Green

Job Title: Home Manager

Joined: 2012

Andy has been a home manager with Sanctuary Care since 2012 and tells us what his role means to him.


I enjoy coming to work every day at the Brambles - the home has a lovely community feel and we all come here with a smile on our faces.


I have two parents in their 80s - one of them lives with dementia and one with kidney disease, so for me I'm always thinking about how healthcare needs to be both now and in the future, to continue to enrich the lives of our older generation.