What types of Care is Dorset House Nursing Home registered for?

Older Person Care, Dementia, Physical Disability, Sensory Impairment & No Medical Intervention are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Dorset House Nursing Home provide?

Palliative Care, Convalescent Care, Own GP if required & End of Life Care are other types of care provided.

What are the Facilities & Services at Dorset House Nursing Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Dorset House Nursing Home to the centre of Droitwich?

0.3 mile(s) as the crow flies, distance by road may be significantly further.

Dorset House Nursing Home, Blackfriars Avenue, Droitwich, Worcestershire WR9 8DR

Review from C S (Daughter of Resident) published on 3 March 2025
Submitted via Postal Card • Report

Overall Experience

From the very first day that mum was here she seemed happy and relaxed. She had some health problems including some falls when she was in her own bungalow, and often used to say she wanted to go home. We think she felt that Dorset House was her home. She never mentioned going home again.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from William C (Brother-in-law of Resident) published on 27 January 2025
Submitted via Postal Card • Report

Overall Experience

My sister-in-law has been a resident in Dorset House for a month or so. We are more than happy with the tender loving care she receives. The whole staff are considerate, caring and capable of looking after her. From the ever caring manager down to whoever else is concerned in the welfare of my sister

in law. She is getting better by the day and able to face the world following the passing of her husband. Well done to every one concerned.

Reply from Karen Johnson, Home Manager at Dorset House Nursing Home

Thank you so much for taking the time to review Dorset House. We pride ourselves on delivering the highest standard of care and compassion to all our residents and I couldn't be more proud to hear that you are happy with the care your sister in law is receiving!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Rachel S (Niece of Resident) published on 16 December 2024
Submitted via Postal Card • Report

Overall Experience

Beautiful home.

Reply from Karen Johnson, Home Manager at Dorset House Nursing Home

Thank you for choosing Dorset House, we are delighted to hear you rate us 5 stars - Thanks for the lovely review!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Susan C (Wife of Resident) published on 2 December 2024
Submitted via Postal Card • Report

Overall Experience

My husband was admitted here in July 2024. They have taken such good care of him at all times. He has settled well but can be a little challenging. When this has happened he has been treated with love respect and infinite patience. They also support me when I am upset about situations. I would wholeheartedly

recommend Dorset House to any family looking for a nursing home for their loved one.

Reply from Karen Johnson, Home Manager at Dorset House Nursing Home

Thank you so much for taking the time to leave Dorset House a 5 star review. I will share your kind words with the team who will be delighted to hear that your husband has settled and that you are also feeling supported. We will continue to treat you both with an abundance of love, respect and patience whilst supporting you however we can. Thank you again for choosing Dorset House Nursing Home!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from R D (Daughter of Resident) published on 24 September 2024
Submitted via Postal Card • Report

Overall Experience

My father is having a lovely time here and the care he is getting is wonderful. There is always someone there to deal with any little problem he might have and the staff are all so caring. Everyone knows him and they go out of their way to make him feel at home.

Reply from Karen Johnson, Home Manager at Dorset House Nursing Home

Thank you so much for your wonderful 5-star review of Dorset House. We are thrilled to hear that your father is having a lovely time and feels well cared for by our team. Our staff takes great pride in creating a warm and welcoming environment where every resident feels at home, and it's heartening to know that their efforts have positively impacted your father's experience. We deeply appreciate your kind words about our caring staff and their dedication to addressing any concerns. We will share your feedback with the team, as it will surely inspire them to continue providing the highest level of care. Again, Thank you for your lovely review and for trusting us with your father's care.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from E G (Daughter of Resident) published on 29 August 2024
Submitted via Postal Card • Report

Overall Experience

My dad arrived yesterday and is settling in well. Everyone is lovely and very kind. I find the home very comforting and warm and think it will suit my dad very ell. He seems happy which is very important to me.

Reply from Karen Johnson, Home Manager at Dorset House Nursing Home

Thank you so much for your kind words. Were delighted to hear that your dad is settling in well and that you find Dorset House comforting and warm. Knowing he is happy here is wonderful, as his well-being is our top priority. We look forward to supporting him and ensuring he feels right at home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J W (Daughter of Resident) published on 14 June 2024
Submitted via Postal Card • Report

Overall Experience

Dorset House is a lovely care home. The staff are very hard working. Mum is very settled. The food and kitchen staff are wonderful too. Their entertainment is good too.

Reply from Karen Johnson, Home Manager at Dorset House Nursing Home

Thank you so much for your wonderful 5-star review! We are delighted to hear that you find Dorset House to be a lovely care home and that your mum is very settled here. Our team works tirelessly to ensure all our residents feel comfortable and at home, and it's fantastic to know their hard work is appreciated. We're also pleased to hear that you enjoy our food and kitchen staff, as well as our entertainment offerings. Providing nutritious meals and engaging activities are key components of our care, and your positive feedback encourages us to keep striving for excellence. Thank you once again for your kind words.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from N H (Husband of Resident) published on 5 June 2024
Submitted via Postal Card • Report

Overall Experience

After the good care my aged aunt had many years ago I have been very pleased with the care my wife has had.

Reply from Karen Johnson, Home Manager at Dorset House Nursing Home

Thank you for your heartwarming 5-star review! We are honoured that you chose Dorset House again, after the care your aged aunt received many years ago. It means a lot to us to know that you have been very pleased with the care your wife has had. Our team is dedicated to maintaining the highest standards of care, and it's incredibly rewarding to hear such positive feedback from families who entrust us with their loved ones. If there is anything more we can do for you or your wife, please don't hesitate to reach out.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from B W (Daughter of Resident) published on 24 April 2024
Submitted via Postal Card • Report

Overall Experience

My father has been at Dorset House for a number of years now. He is always happy and has a lovely relationship with the staff. He will be 100 years old later this month and Dorset House have been kind enough to allow us to have a fairly large party for him.

Reply from Karen Johnson, Home Manager at Dorset House Nursing Home

Thank you so much for sharing your wonderful experience at Dorset House Nursing Home. We are truly honoured to have been a part of your father's journey for the past few years and are delighted to hear that he is happy and has built lovely relationships with our staff. Celebrating your father's upcoming 100th birthday is a significant milestone, and we are thrilled to be able to accommodate and support you in hosting a special party for him. It brings us great joy to see our residents and their families come together to celebrate such memorable occasions. Thank you again for choosing Dorset House Nursing Home, and we wish your father a very happy 100th birthday!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Kay W (Daughter of Resident) published on 11 April 2024
Submitted via Postal Card • Report

Overall Experience

Very pleased with all aspects of my mother's care, the staff and management excellent.

Reply from Karen Johnson, Home Manager at Dorset House Nursing Home

Thank you very much for your kind words and for taking the time to share your experience with Dorset House! We are thrilled to hear that you are very pleased with all aspects of your mother's care with us. Our dedicated staff and management work tirelessly to provide the highest standard of care, and it is truly rewarding to know that their efforts have made a positive impact on your family's experience. Your feedback is invaluable to us, and we are grateful for the opportunity to care for your mother. Please don't hesitate to reach out if there is anything more we can do to enhance her experience or support your family in any way. Thank you again for choosing Dorset House. We look forward to continuing to serve you and your family with excellence.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Lesley S (Daughter of Resident) published on 8 March 2024
Submitted via Postal Card • Report

Overall Experience

Mum's first observation upon joining Dorset House was that everyone was happy because they wanted to be here. She was referring to residents and staff. Her medical needs are well met with understanding and diligence. She enjoys her food and the meals are beautifully presented and delicious. We, as family,

appreciate the fact that staff know her well and take time to chat with both humour and respect.

Reply from Karen Johnson, Home Manager at Dorset House Nursing Home

Thank you so much for sharing your mum's wonderful experience at Dorset House in this lovely 5-star review! Providing compassionate and diligent care for our residents' medical needs is a top priority and we're delighted that your mum feels well looked after. It's fantastic to hear that she enjoys the meals we provide. Our staff take pride in getting to know each resident personally and we're pleased that they take the time to chat with your mum with both humour and respect. Thank you for entrusting us with your mum's care and we look forward to continuing to provide her with the best possible experience at Dorset House.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Joyce N (Wife of Resident) published on 31 January 2024
Submitted via Postal Card • Report

Overall Experience

Dorset House is an excellent home with care. The facilities and grounds are first class. It is spotlessly clean and well cared for.
The manager and staff are excellent, kind, caring and understanding. They listen to the views of residents and families and help in any way they can. It was a friendly,

welcoming atmosphere which takes away the pressure and concerns of relatives and residents. The food, care and activities are first-class. They always listen to you if you have any concerns, which they deal with and rectify as soon as possible. I feel so relieved now I know my husband is in a safe and caring home.

Reply from Karen Johnson, Home Manager at Dorset House Nursing Home

Thank you so much for your glowing review of Dorset House! We are delighted to hear that you find our home to be excellent in terms of care, facilities, and grounds. Maintaining a spotlessly clean and well-cared-for environment is a top priority for us. Our dedicated staff are committed to providing excellent, kind, and understanding care. It's heartening to know that you appreciate our friendly and welcoming atmosphere, which aims to alleviate the pressure and concerns of both residents and their families. Your recognition of our food, care, and activities means a lot to us. We are grateful for the trust you've placed in us to care for your husband. Thank you for choosing Dorset House.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Margaret P (Friend of Resident) published on 24 November 2023
Submitted via Postal Card • Report

Overall Experience

Lovely home with an excellent location and excellent care. Would highly recommend it to anyone.

Reply from Karen Johnson, Home Manager at Dorset House Nursing Home

Thank you so much for taking the time to share your positive experience at Dorset House. We are delighted to hear that you find our home lovely and appreciate our excellent location and care.
It's truly heartening to know that our efforts in providing a comfortable and caring environment are being recognised. We understand the importance of both the physical setting and the quality of care in enhancing the overall well-being of our residents, and we're thrilled that you feel positive about both aspects.
Your recommendation means a lot to us, and we are grateful for your trust in Dorset House. We will continue to strive for excellence in all aspects of our service, ensuring that every resident feels at home and receives the highest standard of care.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Malcolm B (Resident) published on 2 October 2023
Submitted via Postal Card • Report

Overall Experience

I have only been in Dorset House for a week and everybody I have met has been amazing and made me feel at home. I was exhausted when I came and I am slowly feeling better and I can't thank them enough.

Reply from Karen Johnson, Home Manager at Dorset House Nursing Home

Thank you for taking the time to share your experience at Dorset House. We are delighted to hear that your first week with us has been a positive and welcoming one. It warms our hearts to know that you have felt at home and that the incredible people you've met here have made a difference in your well-being. At Dorset House, we strive to create a warm and supportive environment where every resident feels valued and cared for. We understand that transitions can be challenging, and we are happy to hear that you are already starting to feel better. Your kind words serve as a great source of motivation for our team. We are here to support you every step of the way on your journey toward improved well-being and comfort. If there's anything specific you need or if there are ways we can enhance your experience further, please don't hesitate to let us know.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Nick E (Grandson of Resident) published on 29 September 2023
Submitted via Postal Card • Report

Overall Experience

Nan seems really happy and settled and that's most important to us, clean and very welcoming, staff really nice and helpful. Many thanks to the staff.

Reply from Karen Johnson, Home Manager at Dorset House Nursing Home

Thank you so much for taking the time to share your wonderful 5-star review of Dorset House! We are absolutely delighted to hear that your nan is happy and settled in our care home. Ensuring the well-being and contentment of our residents is our top priority, and it warms our hearts to know that we are succeeding in this regard.
We appreciate your kind words about our clean and welcoming environment. Our dedicated staff works hard to maintain a comfortable and hygienic atmosphere for everyone. It's also heartening to learn that you found our team to be nice and helpful. We believe in providing not just professional care but also genuine warmth and support to all our residents and their families.
Your gratitude means a lot to us, and we will certainly pass on your thanks to our staff.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Kevin T (Son-in-law of Resident) published on 20 September 2023
Submitted via Postal Card • Report

Overall Experience

The family found the staff very friendly and professional.
The facilities at the home are excellent. The food was very good and the choice was first class.
The room was clean, tidy and very bright with a nice view of the garden.
I would thoroughly recommend Dorset House to any family thinking of

using this home.

Reply from Karen Johnson, Home Manager at Dorset House Nursing Home

Thank you so much for taking the time to leave this 5-star review for Dorset House. We are absolutely delighted to hear about your positive experience and your kind words mean the world to us.
It warms our hearts to know that you found our staff to be very friendly and professional. Our team is deeply dedicated to providing the highest level of care, and your recognition of their efforts is truly appreciated.
We take great pride in our facilities and are thrilled to hear that you found them excellent. Our culinary team works hard to ensure that our residents enjoy delicious meals, and we're pleased to hear that you found the food to be very good with a first-class choice.
The cleanliness, tidiness, and brightness of our rooms are essential elements of creating a comfortable and inviting living space for our residents. We're delighted that you had a pleasant view of the garden from your room.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from M B (Sister of Resident) published on 14 September 2023
Submitted via Postal Card • Report

Overall Experience

So happy with the care home.

Reply from Karen Johnson, Home Manager at Dorset House Nursing Home

Thank you so much for taking the time to share your feedback for Dorset House Nursing Home. It is our utmost priority to ensure that all our residents feel comfortable, safe, and well-cared for, and your positive review is a testament to our dedication. We are fortunate to have a team of compassionate and skilled staff members who work tirelessly to make our care home a welcoming and nurturing environment.
Your satisfaction and happiness mean the world to us, and we are here to continue providing the highest level of care and support to you or your loved one.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from R T (Friend of Resident) published on 8 September 2023
Submitted via Postal Card • Report

Overall Experience

Visit friend. Staff very friendly.

Reply from Karen Johnson, Home Manager at Dorset House Nursing Home

Thank you so much for taking the time to leave a five star review for Dorset House. We greatly appreciate your kind words and feedback about your visits to your friend at our home. We're delighted to hear that you found our staff to be very friendly. Creating a warm and welcoming atmosphere is something we take great pride in, and we're thrilled that you had a positive experience during your visits.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Elaine B (Wife of Resident) published on 24 August 2023
Submitted via Postal Card • Report

Overall Experience

My husband has dementia. He has been a resident at Dorset House Nursing Home since April 2020. I have been very happy with my husband's care and know that I made the right decision choosing Dorset House. The manager and her staff are very supportive and kind to me whenever I visit and make every effort

to make my husband's life as good as it can be.

Reply from Karen Johnson, Home Manager at Dorset House Nursing Home

Thank you so much for taking the time to share your experience at Dorset House Nursing Home! We greatly appreciate your heartfelt 5-star review.
It warms our hearts to hear that you are pleased with the care your husband is receiving at our nursing home.
Knowing that you feel confident in choosing Dorset House brings us immense satisfaction. Our dedicated manager and staff prioritise not only the well-being of our residents but also the comfort and support of their families. Your kind words about our team's support and kindness mean the world to us.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from T W (Daughter of Resident) published on 30 June 2023
Submitted via Postal Card • Report

Overall Experience

My father became a resident in August 2021. I could not ask for better care or support for my father. I live abroad but I have weekly facetime calls and every time I visit Dorset House I am greeted with friendly smiles from everyone. I can see that my dad is happy and settled and that is the most important

thing for me. Choosing Dorset House to look after my father was one of the hardest decisions I have had to make but it was the best decision. It is just wonderful.

Reply from Karen Johnson, Home Manager at Dorset House Nursing Home

Thank you so much for sharing your heartfelt feedback and giving Dorset House a 5-star review. We are truly delighted to hear about your positive experience with our care and support for your father.
We understand that entrusting the care of a loved one to others can be an incredibly difficult decision, and we are honoured that you chose Dorset House. Our dedicated team strives to provide the highest standard of care and your kind words validate our efforts.
It brings us immense joy to know that your father is happy and settled in our facility. We believe that the happiness and well-being of our residents are paramount, and seeing your dad content gives us great satisfaction.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money