Greenhill Park Residential Care Home

24 Greenhill Park Road, Evesham WR11 4NL
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9.1 21 Reviews
  • Greenhill Park Residential Care Home, Evesham
Greenhill Park Residential Care Home is a converted Victorian gentleman's residence, located within wonderful grounds that make it ideal for a relaxing retirement and peaceful lifestyle.

A professional care team are highly trained and pursue methods that are based on individual need and carried out with sensitivity, dignity and respect.

Residents considering a move into the home are welcome to stay and become familiar with the environment, which includes two lounges, a large dining room and a garden room.

Care Provided by Greenhill Park Residential Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 34 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Day Care
  • Own GP if required

Good to Know

  • Person in charge
  • Sandra Marskell (Care Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (28)
    • Couples/Companion Rooms (3)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2013
    • Number of floors: 4

Funding & Fees Guide for Greenhill Park Residential Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Fees start from £1,050 per week.


Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • The Home has protected meal times where residents can enjoy their homemade food without being interrupted.


  • Parking
  • Parking spaces are available onsite


Greenhill Park Residential Care Home Reviews (21)

Total of 21, showing 1-20
9.1

Greenhill Park Residential Care Home has a Review Score of 9.1 (9.132) out of 10, based on 5 reviews in the last 2 years. Over all time Greenhill Park Residential Care Home has 21 reviews.

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Overall Experience  Overall Experience 5.0 out of 5

Since he has gone into the care home the staff have treated him exceptionally, sometimes under difficult circumstances. They have shown nothing but caring and patience with him. The staff are always smiling and happy. They greet us warmly which is always nice.

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Overall Experience  Overall Experience 5.0 out of 5

As I live in Australia it is very important that I feel my parents are safe and well cared for and that they love where they live. Greenhill Nursing Home provides my husband and I with confidence that my parents are being cared for by people who love their job and respect the people they are caring
for.
I have received phone calls and emails and send texts informing us of all we need to know, in regards to Mum and Dad's health and well-being.
The staff care for my parents and ensure they maintain as much independence as possible. Their room is lovely and the fact they remain together in their room brings them such happiness. Mum and Dad enjoy the entertainment, food, and the lovely friends they have made since being there. The atmosphere is warm and inviting. All the staff are responsive to any questions we may have and management has always been on hand to talk to, email us or phone us.

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Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident of Greenhill for nearly four years. She is not the the easiest person to please, however she is provided with a good standard of care. The location of the home and its own garden are good. The level of care is from a team of consistent carers who are regularly checking
on my mum who is bed ridden. Visitors are welcome. The building is well maintained. If you are looking for a home to provide care for a relative I suggest you go check out Greenhill, as I am sure you will not be disappointed.

Reply from Ellie Hill, Director at Greenhill Park Residential Care Home

Thank you very much for your very lovely review. This means a lot to us. From everyone at Greenhill Park.


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Overall Experience  Overall Experience 5.0 out of 5

The home is a happy one. The staff all look happy to be there. They laugh and smile with the residents. They join in with the outside singing entertainers. The staff have been there a long time, which is important to me as they know my mum and more importantly she knows them.

Reply from Ellie Hill, Director at Greenhill Park Residential Care Home

Thank you very much for your lovely review, from everyone at Greenhill Park.


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Overall Experience  Overall Experience 5.0 out of 5

When looking for a care home for our parents we wanted somewhere safe, homely and clean. With a pleasant atmosphere.
Some were as stark as hospitals, some rather small and felt crowded because of this. Greenhill has a warm atmosphere and staff to match. They are longstanding staff members, who care
for their residents as individuals, try always to maintain standards and respond to problems with a positive effort.
We feel confident that this is the best possible place for those we love and are made welcome when we visit too. Our opinions and concerns are listened to and responded to by management and staff, and the care residents receive is thought through and well-delivered.
I would have no hesitation in recommending this home to anyone within the appropriate levels of care required.

Reply from Ellie Hill, Director at Greenhill Park Residential Care Home

Thank you so much for your such wonderful review. We really appreciate your very kind words. From everyone at Greenhill Park.


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Overall Experience  Overall Experience 5.0 out of 5

The staff and management are excellent!
They are so friendly and all the residents in the home are happy and live fully independently. Very good care.

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Overall Experience  Overall Experience 5.0 out of 5

Generally, very good care, my wife also had excellent care when she was ill (and has since died). The facilities are good, especially in my room. Elsewhere they are good except for the shower in the latest addition to the building which in my opinion is dangerous. Having reported it and shown it to
new owners, I understand that it will be attended to. Food varies in quality but is sufficient.

Reply from Ellie Hill, Director at Greenhill Park Residential Care Home

Hi Bill, thank you very much for your review. I am so glad that you have been happy with the care at Greenhill Park for yourself and your wife. Rest assured, we are sorting the bathroom out imminently and have builders and flooring fitters all planned to complete the works very soon. See you soon, Ellie


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Overall Experience  Overall Experience 5.0 out of 5

My mother has been at Greenhill Park Residential Home for nearly four years. During that time, she has been treated like one of the family, her care has been second to none and I have the peace of mind knowing that she is being looked after with love. There are always highly trained, caring and compassionate
staff on hand at all hours of the day and they make time to ensure that the residents are happy and engaged. The house is spotless, the food is delicious and freshly prepared and the entertainment is excellent. They look after my mum better than I could and I am forever grateful to them for providing her with a safe and friendly environment. Thank you so much, everyone.

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Overall Experience  Overall Experience 5.0 out of 5

Our mother was at Greenhill Park for a relatively short time but she loved it. Her room overlooked the garden, the meals were delicious and most importantly, the care was the best. During the night, ladies would pop in to see she was alright, offering a cup of tea or a chat if she could not sleep.
The family were welcomed and have fond memories of having coffee on the decking overlooking the garden. The staff were attentive and caring but made sure Mum still had her privacy. We noticed how particularly thorough the cleaning staff were and we very much appreciated the advice and support from the staff. We had hoped that she could have enjoyed a longer stay and we cannot thank Greenhill Park enough for the care they showed making her final home a happy one.

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Overall Experience  Overall Experience 5.0 out of 5

I cannot believe I have only been here for 4 weeks as time has gone so quickly. I look forward to my food, there is nothing I can't eat and really enjoy.

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Overall Experience  Overall Experience 5.0 out of 5

Very good. Excellent (one hundred per cent).

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Overall Experience  Overall Experience 5.0 out of 5

Very good.
Excellent care - one hundred percent.

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Overall Experience  Overall Experience 5.0 out of 5

The care home on instinct was the best in the Evesham area and we have been proven correct. The manageress and staff have been great. When our stepmother moved in - she was near death. She is comfortable there and is still going strong. The staff love her and she loves them. No hesitation in telling
anyone to use this care home.

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Overall Experience  Overall Experience 5.0 out of 5

This is a very good care home.
I live in Guernsey and am sure that my mother is extremely well looked after and cared for to the highest standard.

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Overall Experience  Overall Experience 5.0 out of 5

I am always welcomed by the staff when I visit my aunt and I always feel that the care and support they provide is excellent.

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Overall Experience  Overall Experience 5.0 out of 5

I have been treated with respect and dignity when I was finding it difficult after losing my husband of 56 years. The staff have been so patient and understanding and now I feel I can carry on with life.

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Overall Experience  Overall Experience 5.0 out of 5

The home has a very friendly feel and the staff have all worked at the care home for a long time. It has several rooms where people can sit in. The care is very personal and everyone is treated with respect and care.

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Overall Experience  Overall Experience 5.0 out of 5

Staff are friendly. Food very good. Nice atmosphere.

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Overall Experience  Overall Experience 5.0 out of 5

Mum went into care seven years ago with dementia as she could no longer care for herself and she was at risk of harming herself through neglect or forgetfulness. My brother and I took a careful look for homes that we felt would be best suited for her and after seeing Greenhills and the charming and
caring staff, it was a very easy decision for us to make. I cannot fault the care and consideration my Mum receives from the staff. It is a family home and not an institution and one cannot help but feel very welcomed in this environment. I feel that Mum is being well nurtured and most importantly she is happy.

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Overall Experience  Overall Experience 5.0 out of 5

My aunt has been a resident at Greenhill Park RCH since November 2011 and has just celebrated her 101st birthday there.
Since day one, the management and staff have continued to make her feel at home and although she is now failing the attention and care given continues to be excellent. I am fortunate
in living nearby, which was one of the reasons for bringing her here, together with the recommendation of a college who takes residents from local care homes on outings. With my wife and family, we are able to visit twice weekly and are able to take holidays knowing that she will be cared for in all respects while we are away. I will be happy to discuss and recommend Greenhill Park with any potential residents and family.

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Current Review Score: 9.1 (9.132)

Overview of Review Score

The Review Score of 9.1 (9.132) out of 10 for Greenhill Park Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 5 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.2 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.897 for Greenhill Park Residential Care Home is calculated as follows: ( (53 Excellents x 5) + (4 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 58 Ratings = 4.897

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.235 Points relating to the number of positive Reviews for Greenhill Park Residential Care Home is based on 5 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 34 registered maximum number of service users is 6.8. 5 Positive Reviews ÷ 6.8 = 0.735

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Frequently Asked Questions about Greenhill Park Residential Care Home

What types of Care is Greenhill Park Residential Care Home registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Greenhill Park Residential Care Home provide?

Day Care & Own GP if required are other types of care provided.

How many Rooms does Greenhill Park Residential Care Home have?

There are 28 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at Greenhill Park Residential Care Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Greenhill Park Residential Care Home to the centre of Evesham?

0.8 mile(s) as the crow flies, distance by road may be significantly further.