Visitors welcomed at any time of the day
There is extensive on-site parking
Field House has a Review Score of 9.8 (9.822) out of 10, based on 28 reviews in the last 2 years. Over all time Field House has 73 reviews.
Review from Tracey T (Daughter of Resident) published on 21 January 2025
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Overall Experience
5.0 out of 5
Reply from Geoff Butcher, Director at Field House
Wow! that is great news and speaks volumes about the homely feel and community spirit we have at Field House. We sincerely hope that your mother continues to enjoy living in her new home for a long long time. Thank you so much for your very kind review.
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Review from S K (Friend of Resident) published on 9 October 2024
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5.0 out of 5
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Review from Judith G (Wife of Resident) published on 2 October 2024
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Overall Experience
4.0 out of 5
Reply from Geoff Butcher, Director at Field House
It's a real pleasure having your husband as part of the Field House community - if there is anything you believe we can do additionally or better please let the team know - many thanks for your kind review.
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Review from C L (Daughter of Resident) published on 4 September 2024
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Overall Experience
5.0 out of 5
Reply from Geoff Butcher, Director at Field House
Thank you so much for your kind and generous review - it is a real pleasure to have your father living at Field House.
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Review from A F (Respite Resident) published on 28 August 2024
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Overall Experience
5.0 out of 5
Reply from Geoff Butcher, Director at Field House
Thank you very much for your kind review - we are delighted that you enjoyed your stay at Field House and I will pass your kind compliments onto the staff team. It may be worth noting that we do not provide care for people who are mentally ill, however, we have many years of experience in maximising the overall well-being of people who live with Alzheimer's/Dementia. Thanks again for your review - much appreciated.
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Review from G R (Brother of Resident) published on 16 August 2024
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Overall Experience
5.0 out of 5
Reply from Geoff Butcher, Director at Field House
Thank you so much for your very generous review - I will pass it on to our staff who will be delighted - thanks again.
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Review from P A (Son of Resident) published on 16 August 2024
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Overall Experience
5.0 out of 5
Reply from Geoff Butcher, Director at Field House
Thank you very much for your very kind review - please do let us know if there is anything else we can do for your mother.
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Review from K H (Daughter of Resident) published on 8 August 2024
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5.0 out of 5
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Review from J P (Grandson of Resident) published on 7 August 2024
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Overall Experience
5.0 out of 5
Reply from Geoff Butcher, Director at Field House
its an absolute privilege to have your Grandfather living at Field House - thank you so much for your generous review - it is very much appreciated
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Review from Mike S (Brother of Resident) published on 16 July 2024
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Overall Experience
5.0 out of 5
Reply from Geoff Butcher, Director at Field House
Thank you so much for your generous review - if there is anything more we can do for your mother please do not hesitate to let us know.
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Review from Michael B (Son of Resident) published on 18 March 2024
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Overall Experience
5.0 out of 5
Reply from Geoff Butcher, Director at Field House
very many thanks for your generous review - i am delighted that your Dad is so happy but if there is anything we can do in addition, please do let the manager know
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Review from F W (Daughter of Resident) published on 16 November 2023
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Overall Experience
5.0 out of 5
Reply from Geoff Butcher, Director at Field House
Thank you so much for such a fulsome review - what can I say? If there is anything more we can do for you or your mother, please do not hesitate to let the manager know- thanks again.
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Review from R V (Daughter of Resident) published on 9 November 2023
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Overall Experience
5.0 out of 5
Reply from Geoff Butcher, Director at Field House
We are delighted that your father's respite stay was so enjoyable and positive - we very much look forward to seeing you both again - thank you so much for your most helpful and positive review.
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Review from Liz H (Daughter of Resident) published on 23 October 2023
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Overall Experience
5.0 out of 5
Reply from Geoff Butcher, Director at Field House
Thank you so much for your very generous review, which I will be sure to share with the team - it was a real pleasure to have your mother living at Field House as part of our little tight-knit community - many thanks again
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Review from N S (Daughter of Resident) published on 16 October 2023
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Overall Experience
5.0 out of 5
Reply from Geoff Butcher, Director at Field House
Thank you so much for your very kind review and I am delighted that you are so pleased with the care our incredible staff team provide. As we are currently preparing a planning application to further extend and refurbish parts of Field House, it would be really very helpful to understand how you think we could improve the facilities and rooms - thanks again.
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Review from Alan D (Nephew of Resident) published on 12 October 2023
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Overall Experience
5.0 out of 5
Reply from Geoff Butcher, Director at Field House
Thank you so much for your very kind review - we are delighted your uncle has come to live at Field House and seems to be enjoying life there so much -if there are any things that we can do differently and better please do not hesitate to let us know.
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Review from L B (Daughter of Resident) published on 3 October 2023
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Overall Experience
5.0 out of 5
Reply from Geoff Butcher, Director at Field House
It is an absolute delight to welcome your mother and your family as members of the Field House community. Thank you so much for your very generous review and kind words.
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Review from L P (Wife of Resident) published on 20 September 2023
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Overall Experience
5.0 out of 5
Reply from Geoff Butcher, Director at Field House
A million thanks for your most kind and generous review. We are delighted that your husband has settled into Field House so well and is enjoying living there - the staff team will be delighted and very grateful for your comments.
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Review from C H (Daughter of Resident) published on 25 August 2023
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Geoff Butcher, Director at Field House
It was lovely to have your father living with us, albeit for a short time, and we are delighted he enjoyed his time at Field House. We hope we can welcome him back to our little community sometime soon. Thank you for your kind and generous review.
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Review from J G (Daughter of Resident) published on 26 July 2023
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Geoff Butcher, Director at Field House
Thank you so much for your wonderful review - it is an absolute pleasure having your father living at Field House and he is much loved by the whole community at Field House. I will be sure to pass on your review to the staff team who will be over the moon with your compliments - thanks again.
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The Review Score of 9.8 (9.822) out of 10 for Field House is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 28 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 28 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.822 for Field House is calculated as follows: ( (280 Excellents x 5) + (45 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 332 Ratings = 4.822
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Field House is based on 28 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 54 registered maximum number of service users is 10.8, which has been reached with 28 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 7 Feb 2024
Caring
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest Reportposted 17 Feb 2025
En-suite single and en-suite double (suitable for couple) in beautiful Grade 2 listed house in 10 acres of gardens
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Job Title: Deputy Manager
Joined: 2020
My name is Anna and I am the Manager here at Field House. I came into care just over 8 years ago working in a Care Home for people living with Dementia. In my last place of work I trained and gained the qualifications that enabled me to become a Care Practitioner, I am very proud of this achievement. I came to Field House in April 2020 when the opportunity arose for a Deputy Manager. I always wanted to progress into management from the moment I started in care. I have a great passion for care and strive to ensure the team provide the highest quality care to our residents. Out of work, I like to spend time with my children and love holidays on the beach.
Job Title: Senior Carer
Joined: 2020
I started at Field House in October 2020 as a Care Assistant and was promoted in January 2021. I have 20 years experience in care, and I have my NVQ level 2, and 3 in Health and Social Care.
My role is to administer the residents’ medication safely, as per GP guidelines, and to deliver person-centred care. I love my job, and In my spare time, I enjoy spending time with my family.
Job Title: Senior Carer
Joined: 2017
Hi, my name is Stef, I am one of the Senior Carers here at Field House. I came to work at Field House in January 2017 and have loved working here ever since. I have over 20 years’ experience in the care sector working in a variety of settings. I have a passion for working in Dementia care. Some of my responsibilities involve the administration of medication and leading the care team in delivering exceptional person-centred care. I am one of the Infection Control Health and Safety Champions for the home. I love my job.
Job Title: Team Leader over Nutrition
Joined: 2018
I have been at Field House for 3 ½ years. My previous role was Head Housekeeper. I really enjoyed this but wanted to develop further into care and have more impact on the resident lives.
My role now is overseeing that every resident has a good fluid and nutrition intake. I monitor this, and feed the information back to the team, and support the staff on the floor to achieve this. I also raise any concerns and work with the other Senior Carers to ensure our residents are fully supported.
Job Title: Wellbeing Co-ordinator
Hi I am Dawn. I am excited to bring new activities and fun for the residents. I have worked as a Wellbeing Co-Ordinator before, and I really enjoy my work. I am enthusiastic about supporting residents living with dementia and finding stimulating activities for them to join in with. I will also be looking at bringing in outside entertainment such as singers etc. I am also hoping to engage with the community of Hagley and let them know we support our local villages and gain their support.
Job Title: Head Housekeeper
Joined: 2021
It is my pleasure to join Field House Care Home in March 2021 to give my service and skills which I have acquired through working in other Care Homes and Hotel Industry for more than 10 years in Housekeeping. I have very good experience of providing outstanding services.
I am glad that I have joined the team here at Field House, where people are so helpful, and respectful to each other, and do this to provide an excellent service to the residents.
Job Title: Chef
My name is David and I am one of the Chef’s here at Field House. Having started my carer as a chef in a Restaurant in Kinver, I was then lucky enough to spend two years working in Switzerland. I then returned to England where I worked in Hotels and Restaurants, before having a year out to travel the world. I started at Field House in April 2020 having previously worked in other care settings. I have a great passion for food and seeing the residents enjoying what has been made for them. I completed all my training at Halesowen College. I am now a settled family man who really enjoys working in Care Homes.
Job Title: Maintenance
I have been working with property maintenance for several years, previously working in a Manor House in Wiltshire. While there I worked in many areas such as plumbing, electrics, repairs and decorating. I also supported the team overseeing seeing the gardens, and the 20 acres of land. I have recently joined this lovely team and have enjoyed getting to know all the residents.
